Pullman Jakarta Central Park

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8.5
/10
Very Good
4,071 reviews

What Guests Say About Their Stay

Bedroom (90)
Staff Friendliness (85)
Ambiance (81)
Hotel Area (79)

Y***E

10.0
/ 10
The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.

P***a

10.0
/ 10
The location is very strategic, there are many places to eat around the hotel. The rooms are also spacious, there are many breakfast choices. There are activity options for children.
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R***a

10.0
/ 10
Awesome.... 5 minutes walk to Central Park Mall, the hotel is comfortable, clean, child-friendly, the staff are fast, you have to have breakfast here, the restaurant is one of the best, you won't lose out even if there's no promo, the location has everything, this will be a regular place
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H***y

10.0
/ 10
The staff service is very friendly especially Mas Rafli who has given me a compliment to upgrade my room. Breakfast is varied & delicious, the room is clean, comfortable and the mattress is soft, direct access to Central Park mall.
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W***n

9.4
/ 10
Super friendly staff and relaxing facilities available here. Comfy room and located next to Central Park Mall.
In the Area
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Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Pullman Jakarta Central Park is located in area / city Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Overview of Pullman Jakarta Central Park

Pullman Jakarta Central Park exudes a modern and stylish charm, offering a sophisticated atmosphere in the heart of Jakarta. Its contemporary design and elegant interiors create a welcoming space for both leisure and business travellers. The hotel is situated in the vibrant Central Park area, known for its upscale shopping malls, trendy restaurants, and lively entertainment options. You'll find yourself surrounded by a dynamic urban landscape, with easy access to some of Jakarta's most popular attractions.

Getting around is a breeze, with convenient access to public transport options that connect you to other major areas of the city. Whether you're planning to explore historical sites, indulge in local cuisine, or attend business meetings, Pullman Jakarta Central Park's location makes it an ideal base. The hotel distinguishes itself through its commitment to providing a seamless blend of comfort, convenience, and luxury, ensuring a memorable stay for every guest.

Pullman Jakarta Central Park

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pullman Jakarta Central Park Facilities

Featuring 0 rooms in total, Pullman Jakarta Central Park offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the connecting rooms and communal areas perfect for socialising. Leisure travellers can unwind at the swimming pool or indulge in a spa treatment.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Each room is designed with your comfort in mind, featuring plush bedding, a dedicated workspace, and high-speed Wi-Fi to keep you connected. The bathrooms are modern and well-appointed, offering a refreshing start or end to your day. In-room conveniences such as a mini-fridge, coffee maker, and entertainment system add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pullman Jakarta Central Park

Expect a vibrant yet relaxed ambience at Pullman Jakarta Central Park. The mornings are typically bustling with guests enjoying breakfast and preparing for their day, while the evenings offer a more laid-back atmosphere, perfect for unwinding after a busy day of exploring Jakarta. The common spaces are designed to encourage social interaction, providing comfortable seating areas for guests to connect and relax.

While specific tours may vary, the hotel often offers assistance in arranging local excursions and activities. The check-in process is generally smooth and efficient, with friendly staff ready to assist you. When visiting Jakarta, it's customary to dress respectfully when visiting religious sites and to be mindful of local customs and traditions.

How to Get to Pullman Jakarta Central Park

The Pullman Jakarta Central Park is accessible from a major international airport nearby, making it convenient for international travellers. From the airport, you can expect a taxi ride to take around 30-60 minutes, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly option for getting to the hotel. The hotel is also well-connected to the city's train network, offering another convenient way to reach your destination.

Food Near Pullman Jakarta Central Park

The Pullman Jakarta Central Park typically provides a breakfast service, offering a range of options to start your day. While kitchen or self-catering options may be limited within the hotel itself, you'll find a plethora of dining choices just steps away. The Central Park area is brimming with cafs, restaurants, and convenience stores, catering to all tastes and budgets.

Be sure to sample some local flavours during your stay. Try nasi goreng (fried rice) or sate (grilled skewers) from nearby restaurants for a budget-friendly and authentic Indonesian experience. For a mid-range option, explore the diverse culinary offerings in the shopping malls, from Indonesian specialties to international cuisine.

Things to Do Around Pullman Jakarta Central Park

The Pullman Jakarta Central Park's location in Central Park puts you within easy reach of numerous attractions. Explore a nearby museum showcasing Indonesian art and culture, or wander through a vibrant shopping mall offering a wide range of retail and entertainment options. A beautiful park provides a green oasis in the heart of the city, perfect for a relaxing stroll.

For a one-day walkable highlights tour, start with a visit to a historic temple, followed by a leisurely walk through the park and ending with dinner at a local restaurant. For a two-day extended stay, consider exploring a lively night market and taking a day trip to a cultural village outside the city. In the evening, enjoy live music or a traditional dance performance at a nearby venue.

Why Pullman Jakarta Central Park is Popular Among Travellers

Pullman Jakarta Central Park is particularly popular among travellers due to its combination of affordability, convenience, and stylish atmosphere. Repeat visitors often appreciate the hotel's consistent service, comfortable rooms, and prime location. The value-for-money proposition, coupled with the unique experience of staying in the heart of Jakarta's vibrant Central Park, makes Pullman Jakarta Central Park a top choice for many.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view of the city skyline for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as any necessary adaptors for your electronic devices. It's always a good idea to familiarise yourself with basic Indonesian phrases and customs to show respect for the local culture.

While English is widely spoken in tourist areas, learning a few basic Indonesian phrases can go a long way. Be mindful of local customs, such as dressing modestly when visiting religious sites and removing your shoes before entering someone's home. Always be aware of your surroundings and take precautions against petty theft, especially in crowded areas.

Best Time to Stay at Pullman Jakarta Central Park

The best time to stay at Pullman Jakarta Central Park depends on your preferences and budget. The peak season typically falls during school holidays and major festivals, when prices may be higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, making it an ideal time for budget-conscious travellers. The weather in Jakarta is generally hot and humid year-round, with a rainy season from November to April and a dry season from May to October.

Consider planning your visit around local events, festivals, or holidays to experience the city's vibrant culture. For quieter times of year and better deals, consider travelling during the shoulder seasons (April-May or September-October). Keep in mind that the rainy season can bring occasional heavy downpours, so be sure to pack accordingly.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Pullman Jakarta Central Park

Others Pullman Jakarta Central Park
Others

Transportation

  • Parking with surcharge
  • Bus/truck parking
  • Valet parking

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Outdoor pool
  • Children play area

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Pullman Jakarta Central Park

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Jakarta Central Park
12
Another facilities in Pullman Jakarta Central Park
Parking with surcharge, Bus/truck parking, Valet parking, Concierge, 24-hour Receptionist

Frequently asked question in Pullman Jakarta Central Park

What are available facilities at Pullman Jakarta Central Park?
There are top facilites at Pullman Jakarta Central Park such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Jakarta Central Park?
The standard check-in time at Pullman Jakarta Central Park is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Pullman Jakarta Central Park have?
Pullman Jakarta Central Park is a 5.0-star hotel.
How many floors does Pullman Jakarta Central Park have?
Pullman Jakarta Central Park has 12 floors.
Is there parking at Pullman Jakarta Central Park?
Yes, Pullman Jakarta Central Park provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Pullman Jakarta Central Park

Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3,071)
Other sources (1,000)
8.5
Very Good
From 3,071 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pullman Jakarta Central Park
All
Bedroom (52)
Staff Friendliness (49)
Ambiance (49)
Accessibility (46)
Room Space (45)
Surroundings (44)
Bathroom (43)
Hotel Area (42)
Distance to City Center (41)
Check-in/out Time (39)
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Traveler Reviews Pullman Jakarta Central Park

Number of reviews per page
20
40
Customer reviews
c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Top Pullman is beyond doubt, everyone.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to know that you had such a positive experience at Pullman Jakarta Central Park. Your kind words mean a great deal to our team and serve as wonderful motivation for us to continue delivering exceptional service and memorable stays. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
K***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The best service, fast and quality.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you were impressed with our service and found it to be prompt, attentive, and of high quality. Your kind words are truly rewarding for our team and inspire us to continue delivering exceptional experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The staff was very nice and friendly. There was a lot of dust and peeling paint residue in the corners of the carpet. When the upstairs room was taking a shower or using the water, the sound of running water pipes entered my room. The hotel breakfast was quite good, but some of the rice cakes were hard, the steamed buns were also hard, and the bowls often ran out and were never refilled. So it was a waste to have a soup counter, but there were no bowls available. I often waited, but after an hour, the bowls were still not there.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your experience with us. We truly appreciate both your kind compliments and your constructive feedback. We are delighted to know that you found our staff to be friendly and welcoming. Your kind words are a wonderful encouragement to our team, and we will be pleased to share your appreciation with them. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. We regret that the cleanliness of your room did not meet our usual standards, particularly regarding the dust and paint residue you noticed. Please rest assured that your comments have been shared with our Housekeeping team for immediate attention and improvement. We are also sorry to hear that the noise from the plumbing affected your comfort. Your feedback has been forwarded to our Engineering team to investigate and address the issue. Furthermore, we apologize for your breakfast experience. We regret that some of the food items, including the lontong and steamed buns, did not meet expectations, and we are especially sorry for the inconvenience caused by the lack of soup bowls during breakfast service. This is certainly not the level of service we strive to provide. Your comments have been shared with our Culinary and Restaurant teams to ensure better replenishment and quality control during busy periods. Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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yuni n.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Our first experience staying at Pullman CP was greeted with an odd experience from the baggage checker. There was no male staff member to lift our suitcases onto the check-in machine. Even when they were finished, our small suitcase couldn't be lifted, so my husband helped us. At the front desk, we were greeted in a friendly and polite manner by Ms. Wulan, who kindly helped us store our suitcases since we were going to J. Aquarium for a walk and we didn't check in until around 5:30 p.m. Our room (641) was quite spacious, but it severely limited the privacy of family guests because there was no door separating the bed from the bathroom and sink area. This made it difficult to change clothes after showering or to change clothes before leaving the hotel. My 11-year-old son complained that there was no door to change clothes at the sink or in the bathroom (there were no clothes hangers). I immediately reported this to Mr. Jaka, the maintenance man who checked the room's AC, as it wasn't cooling. I also mentioned this to Mr. Lalan when I checked out. The food and rooms are delicious. The swimming pool is beautiful and spacious. That's my family and I's experience of staying here.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your detailed feedback regarding your recent stay with your family. We truly appreciate your comments, as they help us continue improving our guest experience. First of all, we sincerely apologize for the inconvenience you experienced upon arrival. We regret that the assistance with your luggage at the security screening area did not meet your expectations. Your feedback has been shared with the relevant team so we can reinforce our service standards and ensure guests receive better assistance in the future. On a positive note, we are delighted to know that Wulan at our Front Office made you feel welcomed with her warm hospitality and was able to assist you with your luggage while you enjoyed your visit to Jakarta Aquarium. We will be sure to share your kind recognition with her—it will certainly mean a lot. We also appreciate your comments regarding the room layout. We understand that the open-concept bathroom design may not be ideal for families seeking greater privacy, especially when traveling with older children. While this is part of our room's contemporary design concept, we sincerely regret the discomfort it caused during your stay. We are grateful that you shared your feedback directly with both Mr. Jaka and Mr. Lalan, and please be assured that your comments have been noted and shared with our management team for future consideration. Additionally, we apologize for the air conditioning issue you encountered. We appreciate your patience while our Engineering team attended to the matter. It is wonderful to know that you enjoyed the in-room dining, as well as our spacious swimming pool. We hope these positive experiences helped make your stay more enjoyable. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back to Pullman Jakarta Central Park, where we will strive to provide you with an even more comfortable and memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Melly Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Clean rooms, cold AC, close to the mall, friendly service.
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Accommodation's Reply
02 Jul 2026
Dear Ms. Melly, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the cleanliness of your room, the comfort of the air conditioning, the excellent location near the shopping mall, and the friendly service from our team. Such positive reviews encourage us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Pullman Jakarta Central Park soon for another memorable stay. Sincerely, Diana Afriza, Assistant Guest Experience Manager
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Calvin C. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Had a great experience over there. Staff were very helpful and friendly.
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Calvin C. G., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great experience and that our team's helpful and friendly service contributed positively to your visit. Your kind words are truly encouraging and will be shared with our Heartists, who are always committed to creating memorable experiences for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay in the near future. Warm regards, Diana Afriza Assistant Guest Experience Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Awesome, okay, the picture is just a sweetener 🫢
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable hotel, really enjoyed staying at the Pullman, all the staff were very friendly.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you very much for your perfect rating and for choosing Pullman Jakarta Central Park for your stay. We are truly delighted to know that you had a comfortable experience and that our friendly staff made your stay even more enjoyable. Your kind words mean a lot to all of us and will surely motivate the team to continue delivering heartfelt service. We sincerely look forward to welcoming you back again for another wonderful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The check-in staff were incredibly helpful, and the whole process was seamless. I loved the contemporary style of the lobby and corridors! The room was super spacious with a trendy, modern design—plus, whether you’re looking at the pool or the city skyline, the views are absolutely stunning. Breakfast offered a huge variety of delicious options, and the entire team was consistently friendly and accommodating. I completely fell in love with the Zen Mini Garden! A massive plus is the hotel's proximity to Central Park Mall, which has an endless selection of restaurants and snacks. It was so nice to grab dinner there and bring it back to the room to enjoy while taking in the beautiful Jakarta city lights. On a final note, they employ staff with disabilities. I have so much respect for this initiative!
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+2
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Accommodation's Reply
07 May 2026
Dear Value Guest, Thank you so much for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless arrival experience and enjoyed the contemporary atmosphere of our hotel, from the lobby and corridors to the spacious room and stunning views of Jakarta. It is also lovely to hear that you enjoyed our breakfast selection, the peaceful Zen Mini Garden, and the convenience of being connected to Central Park Mall. Your description of enjoying dinner with the Jakarta skyline view sounds absolutely delightful. Most importantly, thank you for recognizing our inclusive employment initiative. Your kind words and respect toward our team members with disabilities mean a lot to us, as we strongly believe that hospitality is about creating opportunities and genuine human connections for everyone. We truly appreciate your support and look forward to welcoming you back again for another memorable stay with us. Warm regards, Diana Afriza Asst. Guest Experience Manager
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JUHADIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Overall this hotel is very recommended
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7.1
/10
Reviewed 30 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Great stay, friendly staff, clean hotel
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
C***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
I got to check in almost 1 hour earlier and the staff were very helpful and friendly. The room was good with a great view of the Central Park’s famous big Christmas tree and park. Easy access for those who want to go to the mall several times since it’s a very big mall. They also have tons of art displayed on their hotels, which is great if you like one. Not just paintings but also a lot of installations and statue of modern arts. It’s pretty cool.
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+2
2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the early check-in, our friendly staff, and the view of Central Park’s Christmas tree. It’s also great to know that you appreciated our art displays throughout the hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Verified Traveler
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Strategic location, adjacent to Central Park. Friendly and helpful staff. Rooms are in line with the class.
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your feedback with us. We are delighted to know that you enjoyed our strategic location next to Central Park Mall, found our team friendly and helpful, and felt that the room met your expectations. It was a pleasure to have you stay with us, and we truly look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
one of the best hotels in Jakarta
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you consider Pullman Jakarta Central Park as one of the best hotels in Jakarta. Your support motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back soon. Warm regards, Diana Afriza Assistant Guest Experience Manager
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Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3,071)
Other sources (1,000)
8.5
Very Good
From 3,071 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pullman Jakarta Central Park
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Bedroom (52)
Staff Friendliness (49)
Ambiance (49)
Accessibility (46)
Room Space (45)
Surroundings (44)
Bathroom (43)
Hotel Area (42)
Distance to City Center (41)
Check-in/out Time (39)
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Traveler Reviews Pullman Jakarta Central Park

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40
Customer reviews
c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Top Pullman is beyond doubt, everyone.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for your wonderful review. We are truly delighted to know that you had such a positive experience at Pullman Jakarta Central Park. Your kind words mean a great deal to our team and serve as wonderful motivation for us to continue delivering exceptional service and memorable stays. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
K***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The best service, fast and quality.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you were impressed with our service and found it to be prompt, attentive, and of high quality. Your kind words are truly rewarding for our team and inspire us to continue delivering exceptional experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Pullman Jakarta Central Park for another memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The staff was very nice and friendly. There was a lot of dust and peeling paint residue in the corners of the carpet. When the upstairs room was taking a shower or using the water, the sound of running water pipes entered my room. The hotel breakfast was quite good, but some of the rice cakes were hard, the steamed buns were also hard, and the bowls often ran out and were never refilled. So it was a waste to have a soup counter, but there were no bowls available. I often waited, but after an hour, the bowls were still not there.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your experience with us. We truly appreciate both your kind compliments and your constructive feedback. We are delighted to know that you found our staff to be friendly and welcoming. Your kind words are a wonderful encouragement to our team, and we will be pleased to share your appreciation with them. At the same time, we sincerely apologize for the shortcomings you encountered during your stay. We regret that the cleanliness of your room did not meet our usual standards, particularly regarding the dust and paint residue you noticed. Please rest assured that your comments have been shared with our Housekeeping team for immediate attention and improvement. We are also sorry to hear that the noise from the plumbing affected your comfort. Your feedback has been forwarded to our Engineering team to investigate and address the issue. Furthermore, we apologize for your breakfast experience. We regret that some of the food items, including the lontong and steamed buns, did not meet expectations, and we are especially sorry for the inconvenience caused by the lack of soup bowls during breakfast service. This is certainly not the level of service we strive to provide. Your comments have been shared with our Culinary and Restaurant teams to ensure better replenishment and quality control during busy periods. Thank you once again for your valuable feedback. We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
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yuni n.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Our first experience staying at Pullman CP was greeted with an odd experience from the baggage checker. There was no male staff member to lift our suitcases onto the check-in machine. Even when they were finished, our small suitcase couldn't be lifted, so my husband helped us. At the front desk, we were greeted in a friendly and polite manner by Ms. Wulan, who kindly helped us store our suitcases since we were going to J. Aquarium for a walk and we didn't check in until around 5:30 p.m. Our room (641) was quite spacious, but it severely limited the privacy of family guests because there was no door separating the bed from the bathroom and sink area. This made it difficult to change clothes after showering or to change clothes before leaving the hotel. My 11-year-old son complained that there was no door to change clothes at the sink or in the bathroom (there were no clothes hangers). I immediately reported this to Mr. Jaka, the maintenance man who checked the room's AC, as it wasn't cooling. I also mentioned this to Mr. Lalan when I checked out. The food and rooms are delicious. The swimming pool is beautiful and spacious. That's my family and I's experience of staying here.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Warm greetings from Pullman Jakarta Central Park. Thank you for taking the time to share your detailed feedback regarding your recent stay with your family. We truly appreciate your comments, as they help us continue improving our guest experience. First of all, we sincerely apologize for the inconvenience you experienced upon arrival. We regret that the assistance with your luggage at the security screening area did not meet your expectations. Your feedback has been shared with the relevant team so we can reinforce our service standards and ensure guests receive better assistance in the future. On a positive note, we are delighted to know that Wulan at our Front Office made you feel welcomed with her warm hospitality and was able to assist you with your luggage while you enjoyed your visit to Jakarta Aquarium. We will be sure to share your kind recognition with her—it will certainly mean a lot. We also appreciate your comments regarding the room layout. We understand that the open-concept bathroom design may not be ideal for families seeking greater privacy, especially when traveling with older children. While this is part of our room's contemporary design concept, we sincerely regret the discomfort it caused during your stay. We are grateful that you shared your feedback directly with both Mr. Jaka and Mr. Lalan, and please be assured that your comments have been noted and shared with our management team for future consideration. Additionally, we apologize for the air conditioning issue you encountered. We appreciate your patience while our Engineering team attended to the matter. It is wonderful to know that you enjoyed the in-room dining, as well as our spacious swimming pool. We hope these positive experiences helped make your stay more enjoyable. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back to Pullman Jakarta Central Park, where we will strive to provide you with an even more comfortable and memorable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Melly Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Clean rooms, cold AC, close to the mall, friendly service.
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Accommodation's Reply
02 Jul 2026
Dear Ms. Melly, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with the cleanliness of your room, the comfort of the air conditioning, the excellent location near the shopping mall, and the friendly service from our team. Such positive reviews encourage us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Pullman Jakarta Central Park soon for another memorable stay. Sincerely, Diana Afriza, Assistant Guest Experience Manager
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Calvin C. G.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Had a great experience over there. Staff were very helpful and friendly.
1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Calvin C. G., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great experience and that our team's helpful and friendly service contributed positively to your visit. Your kind words are truly encouraging and will be shared with our Heartists, who are always committed to creating memorable experiences for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay in the near future. Warm regards, Diana Afriza Assistant Guest Experience Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Awesome, okay, the picture is just a sweetener 🫢
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1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable hotel, really enjoyed staying at the Pullman, all the staff were very friendly.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you very much for your perfect rating and for choosing Pullman Jakarta Central Park for your stay. We are truly delighted to know that you had a comfortable experience and that our friendly staff made your stay even more enjoyable. Your kind words mean a lot to all of us and will surely motivate the team to continue delivering heartfelt service. We sincerely look forward to welcoming you back again for another wonderful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager
Putri V. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The check-in staff were incredibly helpful, and the whole process was seamless. I loved the contemporary style of the lobby and corridors! The room was super spacious with a trendy, modern design—plus, whether you’re looking at the pool or the city skyline, the views are absolutely stunning. Breakfast offered a huge variety of delicious options, and the entire team was consistently friendly and accommodating. I completely fell in love with the Zen Mini Garden! A massive plus is the hotel's proximity to Central Park Mall, which has an endless selection of restaurants and snacks. It was so nice to grab dinner there and bring it back to the room to enjoy while taking in the beautiful Jakarta city lights. On a final note, they employ staff with disabilities. I have so much respect for this initiative!
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Accommodation's Reply
07 May 2026
Dear Value Guest, Thank you so much for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless arrival experience and enjoyed the contemporary atmosphere of our hotel, from the lobby and corridors to the spacious room and stunning views of Jakarta. It is also lovely to hear that you enjoyed our breakfast selection, the peaceful Zen Mini Garden, and the convenience of being connected to Central Park Mall. Your description of enjoying dinner with the Jakarta skyline view sounds absolutely delightful. Most importantly, thank you for recognizing our inclusive employment initiative. Your kind words and respect toward our team members with disabilities mean a lot to us, as we strongly believe that hospitality is about creating opportunities and genuine human connections for everyone. We truly appreciate your support and look forward to welcoming you back again for another memorable stay with us. Warm regards, Diana Afriza Asst. Guest Experience Manager
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JUHADIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Overall this hotel is very recommended
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7.1
/10
Reviewed 30 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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4 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Great stay, friendly staff, clean hotel
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
C***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
I got to check in almost 1 hour earlier and the staff were very helpful and friendly. The room was good with a great view of the Central Park’s famous big Christmas tree and park. Easy access for those who want to go to the mall several times since it’s a very big mall. They also have tons of art displayed on their hotels, which is great if you like one. Not just paintings but also a lot of installations and statue of modern arts. It’s pretty cool.
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+2
2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the early check-in, our friendly staff, and the view of Central Park’s Christmas tree. It’s also great to know that you appreciated our art displays throughout the hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Strategic location, adjacent to Central Park. Friendly and helpful staff. Rooms are in line with the class.
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your feedback with us. We are delighted to know that you enjoyed our strategic location next to Central Park Mall, found our team friendly and helpful, and felt that the room met your expectations. It was a pleasure to have you stay with us, and we truly look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
one of the best hotels in Jakarta
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you consider Pullman Jakarta Central Park as one of the best hotels in Jakarta. Your support motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back soon. Warm regards, Diana Afriza Assistant Guest Experience Manager
Number of reviews per page
20
40