Does The Alts Hotel have parking?

Yes, The Alts Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does The Alts Hotel have a swimming pool?

Yes, The Alts Hotel does have a swimming pool

Does The Alts Hotel offer early check-in?

Yes, The Alts Hotel offers early check-in. This will depend on availability, so it's best to heck directly with The Alts Hotel to see if it's available on your dates.

Does The Alts Hotel offer late check-out?

Yes, The Alts Hotel offers late check-out, based on availability. Check directly with The Alts Hotel to see if they can accommodate your request.

Does The Alts Hotel offer airport transfers?

Yes, The Alts Hotel offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about The Alts Hotel?

Traveloka users who have stayed at The Alts Hotel have praised its Cleanliness, Location, Room Comfort.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

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8.5

/10

Very Good

8,491 reviews

What Guests Say About Their Stay

Bedroom (208)

Staff Friendliness (204)

Distance To City Center (200)

Ambiance (194)

ira I.

9.1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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ira I.

9.1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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R***a

10.0

/ 10

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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F***a

10.0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

10.0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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In the Area

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Available Room Types in The Alts Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About The Alts Hotel

Welcome to The Alts Hotel, your perfect home away from home in the heart of Sumatera Selatan. Whether you're here for business or a well-deserved holiday, The Alts Hotel offers a blend of comfort, style, and convenience that's hard to beat. Room rates at The Alts Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Alts Hotel Location

Nestled in the vibrant district of Palembang, The Alts Hotel is ideally situated at JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30113. You'll find yourself just a short distance from the bustling city centre, making it easy to explore all that Palembang has to offer. The hotel's prime location means you're close to a vibrant café culture and weekend markets, offering a true taste of local life. For those relying on public transport, the nearest major transport hub is conveniently accessible, ensuring smooth journeys throughout your stay.

The Alts Hotel Facilities & Services

Facilities for guests at The Alts Hotel are designed to enhance your stay and cater to every need.

Swimming Pool:
Take a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Centre:
Stay active in our well-equipped fitness centre, available 24/7. No additional fees apply.
Kids' Club:
Keep the little ones entertained at our fun-filled Kids' Club, open from 9:00 AM to 5:00 PM daily. Complimentary for guests with children.
Day Spa:
Indulge in a relaxing treatment at our serene Day Spa, open from 10:00 AM to 8:00 PM. Prices for treatments start from AUD $80.
On-site Parking:
Secure on-site parking is available for guests at a rate of AUD $15 per day.

The Alts Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of The Alts Hotel.

Deluxe Room:
Offering a City View, these non-smoking rooms are perfect for solo travellers or couples. Bathtub available in select rooms.
Executive Suite:
Enjoy spacious living with a City View. These non-smoking suites feature a separate living area and a luxurious bathtub.
Family Room:
Designed for comfort, these non-smoking rooms can accommodate families and come with a bathtub.

All rooms at The Alts Hotel are strictly non-smoking to ensure a fresh and pleasant environment for all guests.

The Alts Hotel Dining & Restaurants

Savour delightful culinary experiences at The Alts Hotel's on-site dining venues.

The Palembang Bistro:
Open daily from 6:30 AM to 10:30 PM, this bistro offers an artisanal breakfast menu and modern Indonesian cuisine. Estimated price per person for dinner is AUD $40.
The Sky Lounge:
Enjoy breathtaking city views and expertly crafted cocktails at our rooftop bar, open from 4:00 PM to 12:00 AM. Small bites are available, with an estimated cost of AUD $25 per person.

The Alts Hotel Nearby Attractions and Activities

Immerse yourself in the local culture and explore the exciting attractions surrounding The Alts Hotel.

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang:
A significant religious and architectural site, showcasing beautiful Islamic design.
Punti Kayu Forest Park:
A refreshing green oasis perfect for a leisurely stroll or family outing.
Palembang Indah Mall:
Explore a wide range of shops, dining options, and entertainment at this popular shopping destination.
Kuto Besak Fortress:
Discover historical insights at this ancient fort, a testament to the region's rich past.

If you are looking for other activities around The Alts Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Alts Hotel from the Airport

Navigating your journey to The Alts Hotel is straightforward, with several convenient options available. The airport transfer service of The Alts Hotel ensures a seamless arrival. Here's how to get to The Alts Hotel from the airport:

Airport Taxi:
Metered airport taxis are readily available at the airport terminal. The estimated fare to The Alts Hotel is around AUD $25-35, with a journey time of approximately 45 minutes depending on traffic.
Ride-hailing Service:
You can book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to taxis.
Private Airport Transfer:
For a more personalized experience, you can pre-book a private airport transfer service directly with The Alts Hotel. This service offers door-to-door convenience and can be arranged at your arrival time. The cost for this service starts from AUD $50.

Summary of Why You Should Choose to Stay at The Alts Hotel

Choosing The Alts Hotel for your Sumatera Selatan adventure means opting for comfort, convenience, and exceptional value.

Prime Location:
Situated in a vibrant area with easy access to local attractions and amenities.
Excellent Facilities:
Enjoy a swimming pool, fitness centre, and more, designed for your relaxation and enjoyment.
Comfortable Rooms:
A variety of room types to suit every traveller's needs, all offering a peaceful retreat.
Delicious Dining:
Experience local and international flavours at our on-site restaurants and bars.
Great Value:
With competitive rates and special offers, The Alts Hotel provides an unforgettable stay without breaking the bank.

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All facilities in The Alts Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Early bird breakfast
Poolside bar
Pub
Show cooking restaurant
Snacks
Vegetarian meal
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Things to Do

Entertainment for children
Fitness center
Health club
Massage
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Area shuttle with surcharge
Car rental
Valet parking

Sports and Recreations

Aerobics
Aquafit
Fitness center

Kids and Pets

Babysitting
Highchairs

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in The Alts Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about The Alts Hotel

What are available facilities at The Alts Hotel?

There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel has a 4.0-star rating.

How many floors does The Alts Hotel have?

The Alts Hotel has 11.

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The Alts Hotel reviews and ratings

Overall Ratings & Reviews The Alts Hotel

Traveloka (8,447)

Other sources (44)

8.6

Very Good

From 8,447 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about The Alts Hotel

All

Staff Friendliness (134)

Bedroom (133)

Distance to City Center (123)

Room Space (123)

Ambiance (122)

Taste (121)

Hotel Area (116)

Variety (114)

Bathroom (113)

Accessibility (111)

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Traveller Reviews The Alts Hotel

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Customer reviews

R***n

Staycation

9.7

/10

Reviewed 1 week(s) ago

Very good, comfortable, clean, friendly.

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Accommodation's Reply

18 Jul 2026

Hello Mr./Mr. R*n! Thank you for your wonderful review of The Alts Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Hotel Palembang soon. Thank you! General Manager

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Nana L.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Good service, clean, comfortable, good facilities.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Nana L! Thank you for your wonderful review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel soon. Thank you! General Manager

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M***d

9.7

/10

Reviewed 2 week(s) ago

Recommended. For a hotel with this price range, the service should be better. I have stayed at hotels several times where upon entering, I was greeted and my luggage was taken to the room. In this hotel, there are many belongings, I had to carry them myself. The service is lacking, in my opinion.

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Accommodation's Reply

22 Jul 2026

Hello Mr./Ms. M*d! Thank you for taking the time to share your feedback. We apologize that your experience did not meet your expectations, particularly regarding the arrival service and assistance with luggage. Your feedback is very important to us, and we will use it as a basis for our evaluation to improve our services. We hope to welcome you back again and provide you with a better stay in the future. Thank you! General Manager

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F***a

10.0

/10

Reviewed 2 week(s) ago

A comfortable hotel in the center of Palembang. Many restaurants and coffee shops nearby.

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Accommodation's Reply

18 Jul 2026

Hello, F*a! Thank you for your kind words about Alts Palembang Hotel. We are very pleased to hear that you had a comfortable stay at our hotel and were satisfied with the service provided by all our staff. Your compliments are the driving force behind our efforts to maintain service quality and provide the best experience for all our guests. We sincerely thank you for trusting and choosing our hotel. We look forward to seeing you again at Alts Palembang Hotel. Thank you. Sincerely, The General Manager

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S***a

8.5

/10

Reviewed 3 week(s) ago

Service needs to be improved. The dining room on the second floor is uncomfortable.

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Accommodation's Reply

22 Jul 2026

Hello Ms. S*a! Thank you for your feedback. We apologize if the service and comfort of the dining area on the second floor did not meet your expectations. We greatly appreciate your feedback and will take it into consideration for continuous improvement. We hope to provide you with a better experience on your next visit. Thank you! General Manager

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Mira

10.0

/10

Reviewed 3 week(s) ago

Don't ask me about my experience staying at The Alts Hotel. I've lost count of how many times I've stayed here.

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Accommodation's Reply

18 Jul 2026

Hello Mira! Thank you for your positive review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel soon. Thank you! General Manager

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N***a

10.0

/10

Reviewed 3 week(s) ago

I always stay here for staycations because the rooms are so nice. The food is delicious, and the hotel staff is friendly and helpful throughout our stay. Thanks to Mr. Rahmat, the bellboy, for helping with our luggage and parking, and to Ms. Jeje, whose writing in the room is so aesthetic. I'll be back! ✨

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Accommodation's Reply

18 Jul 2026

Hello N*a! Thank you for your wonderful review of The Alts Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Hotel Palembang soon. Thank you! General Manager

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Hanpi

Leisure

10.0

/10

Reviewed 3 week(s) ago

The room is clean and bright, and there are chairs for relaxing.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Hanpi! Thank you for your wonderful review of The Alts Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang soon. Thank you! General Manager

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ira I.

9.1

/10

Reviewed 3 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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Accommodation's Reply

18 Jul 2026

Hello Mr. Iral! Thank you for your review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay and were satisfied with the service from our entire team. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel again soon. Thank you! General Manager

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ira I.

9.1

/10

Reviewed 3 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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Accommodation's Reply

18 Jul 2026

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R***a

10.0

/10

Reviewed 3 week(s) ago

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Ra! Thank you for your wonderful review of The Alts Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang soon. Thank you! General Manager

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F***a

10.0

/10

Reviewed 4 week(s) ago

Easy booking, comfortable room, easy check-in process

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Accommodation's Reply

18 Jul 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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F***A

9.6

/10

Reviewed 4 week(s) ago

The food is like pempek, smelly, and the taste is not very good for a hotel like that.

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Accommodation's Reply

22 Jul 2026

Hello Mr./Ms./Mr./Ms. F*A! Thank you for taking the time to share your feedback. We apologize that your favorite dish, especially the Pempek, did not meet your expectations. We will forward this feedback to the relevant team to use as feedback in improving the quality and consistency of our food. We hope to provide you with a better experience on your next visit. Thank you! General Manager

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F***a

10.0

/10

Reviewed 4 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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Accommodation's Reply

22 Jul 2026

Hello F*a! Thank you so much for your review and compliments! We are delighted that you enjoyed your stay with us. We will pass on your thanks to Fadly. We hope to welcome you back to The Alts for another memorable stay! Thank you! General Manager

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F***a

10.0

/10

Reviewed 4 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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Accommodation's Reply

18 Jul 2026

Hello Mr./Ms./Ms./Mr./Ms ..../Ms./Ms./Ms./Ms./

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F***a

8.5

/10

Reviewed 5 week(s) ago

Comfortable, pleasant rooms. Great service. Fast app booking.

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Accommodation's Reply

25 Jun 2026

Hello F*a! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, our services, and the fast and easy booking experience through Traveloka. Your compliments are an encouragement to our team to continue providing the best service. We hope to welcome you back again next time. Thank you, General Manager.

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N***o

Business

10.0

/10

Reviewed 6 week(s) ago

The room was very comfortable. Breakfast was a treat, with a wide variety of options. Prices are quite high compared to previous years.

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Accommodation's Reply

25 Jun 2026

Hello N*o! Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay and appreciated our varied breakfast menu. Regarding your question about the price, we understand your concern. There may be price adjustments as we improve our facilities and services, but we will continue to forward your feedback to management for consideration. We hope to welcome you back in the future. Thank you, General Manager

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H***i

Staycation

10.0

/10

Reviewed 6 week(s) ago

Great hotel, clean, very comfortable.

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Accommodation's Reply

16 Jun 2026

Hello H*i! Thank you so much for your positive feedback. We appreciate your support and kindness. We hope The Alts will continue to provide you with a memorable stay. We look forward to welcoming you back again soon. Thank you! General Manager

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William K.

10.0

/10

Reviewed 6 week(s) ago

My go-to hotel when I'm on assignment in Palembang. Close to the culinary center, with complete facilities, I was very satisfied with my stay here.

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Accommodation's Reply

11 Jun 2026

Hello Mr. William, Thank you for your positive review. We are delighted that our hotel was your choice during your stay in Palembang. Our convenient location near the food scene and our comprehensive facilities are designed to provide the utmost comfort to all our guests. We appreciate your trust and hope to welcome you back on your next visit. See you soon! Thank you, General Manager

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A***n

Business

10.0

/10

Reviewed 8 week(s) ago

good condition. less parking

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Accommodation's Reply

11 Jun 2026

Hello Mr./Ms. A*n, Thank you for your review and feedback. We are pleased to hear that you found our hotel to be in good condition. Regarding the parking issue, your suggestion is a key factor in our continuous improvement of guest comfort. We hope to welcome you back for your next stay. Thank you, General Manager.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.