The Forest @cisarua

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7.6
/10
Pleasant
1,322 reviews

What Guests Say About Their Stay

Genta E.

8.5
/ 10
Service is good, suite is good, but the water heater is not too good.

Sophia Hage

10.0
/ 10
Very satisfied on vacation here, you really feel like home. The staff is friendly, especially at night being able to BBQan in front of the room is really exciting.
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Azami Z.

9.7
/ 10
Location is not so far away from main street. Very private land, no disturbance from outside. Service's good and people are kind. recommended staying place

Rossyanna B. S.

8.5
/ 10
The rooms are clean, tidy and comfortable.
See original

Rizki P.

8.5
/ 10
Nice view and accommodation. The room is clean and comfort
In the Area
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Desa Cidokom Rt 02 / Rw 08 No. 65, Lembah Nyiur (Jalur Alternatif Cisarua - Gadog), Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
The Forest @cisarua is a resort is located at Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Forest @cisarua

Desa Cidokom Rt 02 / Rw 08 No. 65, Lembah Nyiur (Jalur Alternatif Cisarua - Gadog), Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby The Forest @cisarua
Lobby 2 The Forest @cisarua

Discover More About The Forest @cisarua

The Charm of The Forest @cisarua

For Australian travellers seeking a serene escape in the lush landscapes of Jawa Barat, Indonesia, The Forest @cisarua offers a compelling destination. Nestled amidst verdant surroundings, this hotel provides a tranquil retreat that balances natural beauty with comfortable amenities. Whether you're planning a romantic getaway, a family holiday, or a solo adventure, The Forest @cisarua promises an experience that resonates with the desire for relaxation and rejuvenation. Rates at The Forest @cisarua start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Forest @cisarua

The Forest @cisarua is situated in the picturesque Puncak region of Jawa Barat, a popular highland destination known for its cool climate and stunning natural scenery. Located at Desa Cidokom Rt 02 / Rw 08 No. 65, Lembah Nyiur (Jalur Alternatif Cisarua - Gadog), Cisarua, Puncak, Jawa Barat, Indonesia, 16750, this area is a world away from the hustle and bustle of city life, offering a peaceful ambiance that is perfect for unwinding. While Puncak is renowned for its natural attractions, it's also accessible for those who enjoy road trips. For travellers arriving from Jakarta, the journey to Puncak is a scenic drive, allowing you to soak in the changing landscapes. The hotel's location provides a good base for exploring the surrounding natural beauty, with many scenic viewpoints and natural attractions within easy reach by car.

Guest Facilities and Services at The Forest @cisarua

Guest facilities at The Forest @cisarua are designed to ensure a comfortable and convenient stay for all visitors. The hotel aims to provide a welcoming environment with essential services that cater to the needs of modern travellers. You can expect to find amenities such as reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of the day or night. While specific dining options and their operating hours can vary, the hotel strives to offer a pleasant experience for its guests.

Room Information and Stay Experience at The Forest @cisarua

The Forest @cisarua offers a range of accommodation options designed to provide a restful and comfortable stay. The room types of The Forest @cisarua are thoughtfully appointed to ensure a pleasant experience for every guest. Each room is maintained with a focus on cleanliness and comfort, featuring essential amenities to make your stay enjoyable. You can expect to find effective climate control systems, ensuring a pleasant temperature regardless of the external weather. The bathrooms are kept clean and well-maintained, providing a refreshing space. Bedding is selected for comfort, aiming to provide a good night's sleep after a day of exploring.

Recommended Nearby Dining and Cafes around The Forest @cisarua

The Puncak area, where The Forest @cisarua is located, is known for its natural beauty and also offers a growing culinary scene. Travellers can explore local eateries that serve a variety of Indonesian dishes, providing an authentic taste of the region. The cool mountain air makes it a perfect setting to enjoy a warm meal or a refreshing drink. While specific restaurant names and operating hours are best confirmed locally, the general atmosphere encourages exploration of the local food culture. You'll find opportunities to sample local specialties and enjoy the relaxed dining environment that Puncak offers.

Popular Attractions and Activities near The Forest @cisarua

The Puncak region is a treasure trove of natural beauty and recreational activities, offering plenty for visitors to explore. Here are some popular attractions and activities you can enjoy near The Forest @cisarua:

  • Taman Safari Indonesia:

    A renowned wildlife park where you can see a variety of animals in a naturalistic setting, often from the comfort of your own vehicle.
  • Kebun Teh Puncak (Puncak Tea Plantations):

    Wander through vast, rolling hills of tea bushes, offering breathtaking views and a chance to learn about tea production.
  • Curug Cilember:

    A series of beautiful waterfalls that provide a refreshing escape and a picturesque spot for photography and relaxation.
  • Little Venice Kota Bunga:

    A unique themed park that recreates the charm of Venice with canals, gondolas, and European-style architecture.
  • Gunung Gede Pangrango National Park:

    For the more adventurous, this national park offers hiking trails with stunning mountain vistas and diverse flora and fauna.
If you are looking for other activities around The Forest @cisarua, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to The Forest @cisarua from the Airport

Getting to The Forest @cisarua from the nearest major airport, such as Soekarno-Hatta International Airport (CGK) in Jakarta, involves a journey through scenic landscapes. Here are the common transportation options:

  • Airport Link Trains and Public Transport:

    You can take an airport train from Soekarno-Hatta to a major station in Jakarta, and then connect to local buses or trains heading towards the Puncak area. This option requires multiple transfers and can be time-consuming.
  • Airport Shuttle Buses:

    Some shuttle bus services operate from the airport to various destinations in West Java. You would need to check for services that go towards Bogor or Cianjur, from where you can arrange further transport.
  • Public Metered Taxis:

    Metered taxis are readily available at the airport. You can hire one directly to The Forest @cisarua. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare services are also an option for a convenient door-to-door journey. You can book a car through their respective mobile applications.
For a seamless journey, consider pre-booking an Airport transfer service. Planning your route in advance will help ensure a smooth arrival at The Forest @cisarua.

Summary of Why You Should Choose The Forest @cisarua

The Forest @cisarua presents an appealing choice for travellers seeking a peaceful and comfortable stay in the beautiful Puncak region of Jawa Barat. Its key advantages include:

  • Tranquil Location:

    Nestled amidst nature, offering a serene environment away from city noise.
  • Comfortable Accommodation:

    Rooms are designed for relaxation with essential amenities and climate control.
  • Convenient Access:

    While in a natural setting, it provides a good base for exploring local attractions.
  • Friendly Service:

    A 24-hour front desk is available to assist with your needs.
To secure your ideal getaway, it's recommended to

Check room availability at The Forest @cisarua

and

Book The Forest @cisarua

through Traveloka.

For your next Indonesian adventure, consider exploring more options: Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in The Forest @cisarua

Bar, Cafe and Lounge The Forest @cisarua
Bar, Cafe and Lounge
Swimming Pool The Forest @cisarua
Swimming Pool
Entertainment Facility The Forest @cisarua
Entertainment Facility
Functional Hall The Forest @cisarua
Functional Hall
Common Space The Forest @cisarua
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Picnic area
  • Sun loungers

Public Facilities

  • Parking
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security

Food and Drinks

  • Breakfast
  • No alcohol

Transportation

  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

In-room Facilities

  • Hairdryer
  • Shower

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Forest @cisarua

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Forest @cisarua
32
Number of floors in The Forest @cisarua
1
Another facilities in The Forest @cisarua
Ballroom, Banquet, Family room, Fireplace in lobby, Non-smoking room

Frequently asked questions about The Forest @cisarua

What are available facilities at The Forest @cisarua?
There are top facilites at The Forest @cisarua such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Forest @cisarua?
The standard check-in time at The Forest @cisarua is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Forest @cisarua provide breakfast?
Yes, The Forest @cisarua provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Forest @cisarua?
The Forest @cisarua has a 3.5-star rating.
How many floors does The Forest @cisarua have?
The Forest @cisarua has 1.
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The Forest @cisarua reviews and ratings

7.6
Pleasant
From 1,322 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.6

Meal

7.3

Location

7.7

Service and Facilites

7.8

People often mention about The Forest @cisarua
All
Taste (3)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
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Traveller Reviews The Forest @cisarua

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 111 week(s) ago
We arrived there late, the room we were supposed to occupy had already been given to someone else. The lights went out for quite a long time, I complained because the technician wasn't there on Sunday. Breakfast fried rice tastes salty. So my impression of staying there was very unpleasant.
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3 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 114 week(s) ago
Many of the rooms have holes in the walls, so lots of ants and animals come in. The bathroom is small. The only food they buy is porridge. In fact, if you want to take care of it, it's good because of the natural atmosphere. Regret taking 2 nights because it's just the first time. Got fooled by looking at the picture in the app🥲.
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1 people find it helpful
maryana d. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
The hotel is comfortable, you can check in early.
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M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 120 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
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3 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 120 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 124 week(s) ago
The hotel staff is friendly but the room size is too small. The room is not fully walled but uses plywood & some parts that are perforated are visible from the outside. The sheets & pillowcases smell damp, probably never changed. The bathroom has a big spider web & is full of termites. There is no soap & shampoo in the bathroom. There are many swimming pools, you can choose anywhere but they are dirty. The curtains also smell & the sliding door is broken. Enough & thank you.
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1 people find it helpful
v***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 124 week(s) ago
Tlg jaga kebersihannya di kamar, dan kamar mandi airnya kecil utk shower. Staffnya ramah dan sangat membantu.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Staff hotel-nya ramah-ramah. Wifi-nya agak mencakupi saja, tidak sampai ke kamar.
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Agung F. G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 130 week(s) ago
Resort yang memiliki nuansa hutan & terasa alami. Sayangnya resort ini terasa sudah tidak terawat karena fasilitas swimming poolnya kotor & banyak kamar yang tidak terawat juga. Untuk kapasitas kamar yang dapat digunakan 4 orang rasanya kurang pantas jika pintu kamar mandi transparan sehingga terlihat siluet orang yang berada di dalam toilet, pintu kamar yang agak sulit untuk dibuka tutup & sprei yang aromanya kurang sedap. Semoga resort ini bisa bertahan & diperbaiki lagi untuk fasilitas²nya.
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2 people find it helpful
YUNITA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 130 week(s) ago
Adem. Parkiran luas, pegawai ramah, alangkah baik nya kalo tiap kamar ada alat komunikasi nya biar gak usah bolak balik resepsionis.
1 people find it helpful
Pepi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 131 week(s) ago
Tempat nya sejuk cocok untuk keluarga. Pelayanan nya baik. Ramah-ramah sekali. Terutama untuk mas nya trimksih banyak bantuan nya malam-malam mau belikan obat padahal hujan 🙏. Next bakal kemari lagi.
2 people find it helpful
Ely Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
Tempatnya kurang terawat. Banyak area yang tidak terurus. Area kamar bau kurang sedap. Konsep penginapan oke cuma kurang perawatan.
2 people find it helpful
Ucok P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 132 week(s) ago
Kamar agak becek kena hujan, TV kabel tidak berfungsi normal, kolam renang Kotor. Tidak sesuai dengan harga yang di bayar.
Find this review helpful?
Ratib K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Lumayan untuk liburan keluarga depan kamar langsung kolam renang.
Find this review helpful?
Dedi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 135 week(s) ago
Hotel nya jelek banget dan kesan nya angker gak terurus, pokonya gak recommended untuk temen² traveler.
2 people find it helpful
Refita A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 139 week(s) ago
I was fooled by the advertisement, when I got far from the alleged old building of the hotel, many hotels were abandoned and not maintained. Hard fried rice breakfast, lots of mosquitoes, uncomfortable foam mattress. That price is expensive. I regret staying here but I can't wait to order. The toilet has no clothes hangers. At that price there should be hot water.
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tiara o.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Alhamdulillah, I was satisfied staying here, only my family & I chose the wrong room, the service was okay, the staff were friendly, only the water heater was lacking. God willing, we'll come back here again 😊.
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1 people find it helpful
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David C. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 146 week(s) ago
My family and I's experience, from the moment we entered the hotel area, was not good. Entering the hotel area, dark, dirty, unkempt. The reception staff is just what it is. Not wearing a proper uniform. Just wear a simple t-shirt and sandals. And the worst thing in my opinion is that he smokes when receiving guests. When I entered the reception area, many staff were chatting and smoking too. It doesn't look like he was well educated. I am also an active smoker, I don't really have a problem with the smell of cigarettes, but it feels inappropriate if the staff smokes. The staff is kind and friendly, but in my opinion the brand manner is not quite right. The condition of the reception area is also unkempt and dirty. The journey from the reception area to the accommodation unit also looks unkempt. When you enter the rental unit, the conditions and experience are not much different. Dirty, damaged and lots of ants. My family and I are very uncomfortable at this location. Prices are not cheap, but conditions are very sad. When I was at the location yesterday, only 3-4 rooms were sold out of approximately 15 available units. When I ordered on the application, it said that the rooms were very limited, or 1 room remaining, I was fooled, both in the photo and the notification. Many other locations are much nicer at similar prices. I only give this for input and improvement, so that it can be better in the future and sell well.
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2 people find it helpful
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ikhsan d.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 149 week(s) ago
As for the price rate, it should be like a hotel ⭐ and above, but it is a shame that the facilities are inadequate, the room door is dislodged from the door rail so it is difficult to open or close, the water is not yet turned on when the guests arrive. The place is not clean in all areas of the room, especially the bathroom, there are no toiletries such as soap, shampoo and so on, there are additional fees from employees outside of accommodation procedures for upgrade reasons and so on, where prices are set by hotel/lodging staff. .
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2 people find it helpful
agus P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 151 week(s) ago
The price paid for the facilities provided is not appropriate. If only the price was around 300-500 thousand, maybe I wouldn't be writing this. However, what I paid was 1,053,000 for the cabin suite type, but what I got was like under 500 thousand. Let's start with the minuses. 1. Got 2 beds, but they looked like they were damaged, the middle of the bed was a bit curved, and that happened to both beds. 2. Can't get tissue, not even toilet tissue. 3. Can't get toothpaste or toothbrush. 4. The main sliding door is difficult to close. 5. Modest breakfast, (fried rice, delivered in Styrofoam, just like buying fried rice around). 6. Gypsum walls, only bathroom walls. 7. Facilities outside the room are not well maintained (garden, swimming pool, road). Plus. 1. The employees are friendly and helpful. Frankly, I rarely write reviews, but because the price and facilities are not suitable, it is better for me to write about my experience, so that it can be improved in the future.
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Exterior 4 The Forest @cisarua

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,322 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.6

Meal

7.3

Location

7.7

Service and Facilites

7.8

People often mention about The Forest @cisarua
All
Taste (3)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Forest @cisarua

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 111 week(s) ago
We arrived there late, the room we were supposed to occupy had already been given to someone else. The lights went out for quite a long time, I complained because the technician wasn't there on Sunday. Breakfast fried rice tastes salty. So my impression of staying there was very unpleasant.
Translated by Google Icon
See original
3 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 114 week(s) ago
Many of the rooms have holes in the walls, so lots of ants and animals come in. The bathroom is small. The only food they buy is porridge. In fact, if you want to take care of it, it's good because of the natural atmosphere. Regret taking 2 nights because it's just the first time. Got fooled by looking at the picture in the app🥲.
Read More
Translated by Google Icon
See original
1 people find it helpful
maryana d. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
The hotel is comfortable, you can check in early.
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Find this review helpful?
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 120 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
Translated by Google Icon
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3 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 120 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
Translated by Google Icon
See original
Find this review helpful?
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 124 week(s) ago
The hotel staff is friendly but the room size is too small. The room is not fully walled but uses plywood & some parts that are perforated are visible from the outside. The sheets & pillowcases smell damp, probably never changed. The bathroom has a big spider web & is full of termites. There is no soap & shampoo in the bathroom. There are many swimming pools, you can choose anywhere but they are dirty. The curtains also smell & the sliding door is broken. Enough & thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
v***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 124 week(s) ago
Tlg jaga kebersihannya di kamar, dan kamar mandi airnya kecil utk shower. Staffnya ramah dan sangat membantu.
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Staff hotel-nya ramah-ramah. Wifi-nya agak mencakupi saja, tidak sampai ke kamar.
Find this review helpful?
Profile Picture
Agung F. G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 130 week(s) ago
Resort yang memiliki nuansa hutan & terasa alami. Sayangnya resort ini terasa sudah tidak terawat karena fasilitas swimming poolnya kotor & banyak kamar yang tidak terawat juga. Untuk kapasitas kamar yang dapat digunakan 4 orang rasanya kurang pantas jika pintu kamar mandi transparan sehingga terlihat siluet orang yang berada di dalam toilet, pintu kamar yang agak sulit untuk dibuka tutup & sprei yang aromanya kurang sedap. Semoga resort ini bisa bertahan & diperbaiki lagi untuk fasilitas²nya.
Read More
2 people find it helpful
YUNITA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 130 week(s) ago
Adem. Parkiran luas, pegawai ramah, alangkah baik nya kalo tiap kamar ada alat komunikasi nya biar gak usah bolak balik resepsionis.
1 people find it helpful
Pepi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 131 week(s) ago
Tempat nya sejuk cocok untuk keluarga. Pelayanan nya baik. Ramah-ramah sekali. Terutama untuk mas nya trimksih banyak bantuan nya malam-malam mau belikan obat padahal hujan 🙏. Next bakal kemari lagi.
2 people find it helpful
Ely Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
Tempatnya kurang terawat. Banyak area yang tidak terurus. Area kamar bau kurang sedap. Konsep penginapan oke cuma kurang perawatan.
2 people find it helpful
Ucok P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 132 week(s) ago
Kamar agak becek kena hujan, TV kabel tidak berfungsi normal, kolam renang Kotor. Tidak sesuai dengan harga yang di bayar.
Find this review helpful?
Ratib K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Lumayan untuk liburan keluarga depan kamar langsung kolam renang.
Find this review helpful?
Dedi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 135 week(s) ago
Hotel nya jelek banget dan kesan nya angker gak terurus, pokonya gak recommended untuk temen² traveler.
2 people find it helpful
Refita A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 139 week(s) ago
I was fooled by the advertisement, when I got far from the alleged old building of the hotel, many hotels were abandoned and not maintained. Hard fried rice breakfast, lots of mosquitoes, uncomfortable foam mattress. That price is expensive. I regret staying here but I can't wait to order. The toilet has no clothes hangers. At that price there should be hot water.
Read More
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See original
Find this review helpful?
tiara o.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Alhamdulillah, I was satisfied staying here, only my family & I chose the wrong room, the service was okay, the staff were friendly, only the water heater was lacking. God willing, we'll come back here again 😊.
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David C. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 146 week(s) ago
My family and I's experience, from the moment we entered the hotel area, was not good. Entering the hotel area, dark, dirty, unkempt. The reception staff is just what it is. Not wearing a proper uniform. Just wear a simple t-shirt and sandals. And the worst thing in my opinion is that he smokes when receiving guests. When I entered the reception area, many staff were chatting and smoking too. It doesn't look like he was well educated. I am also an active smoker, I don't really have a problem with the smell of cigarettes, but it feels inappropriate if the staff smokes. The staff is kind and friendly, but in my opinion the brand manner is not quite right. The condition of the reception area is also unkempt and dirty. The journey from the reception area to the accommodation unit also looks unkempt. When you enter the rental unit, the conditions and experience are not much different. Dirty, damaged and lots of ants. My family and I are very uncomfortable at this location. Prices are not cheap, but conditions are very sad. When I was at the location yesterday, only 3-4 rooms were sold out of approximately 15 available units. When I ordered on the application, it said that the rooms were very limited, or 1 room remaining, I was fooled, both in the photo and the notification. Many other locations are much nicer at similar prices. I only give this for input and improvement, so that it can be better in the future and sell well.
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ikhsan d.
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5.7
/10
Reviewed 149 week(s) ago
As for the price rate, it should be like a hotel ⭐ and above, but it is a shame that the facilities are inadequate, the room door is dislodged from the door rail so it is difficult to open or close, the water is not yet turned on when the guests arrive. The place is not clean in all areas of the room, especially the bathroom, there are no toiletries such as soap, shampoo and so on, there are additional fees from employees outside of accommodation procedures for upgrade reasons and so on, where prices are set by hotel/lodging staff. .
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agus P.
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6.1
/10
Reviewed 151 week(s) ago
The price paid for the facilities provided is not appropriate. If only the price was around 300-500 thousand, maybe I wouldn't be writing this. However, what I paid was 1,053,000 for the cabin suite type, but what I got was like under 500 thousand. Let's start with the minuses. 1. Got 2 beds, but they looked like they were damaged, the middle of the bed was a bit curved, and that happened to both beds. 2. Can't get tissue, not even toilet tissue. 3. Can't get toothpaste or toothbrush. 4. The main sliding door is difficult to close. 5. Modest breakfast, (fried rice, delivered in Styrofoam, just like buying fried rice around). 6. Gypsum walls, only bathroom walls. 7. Facilities outside the room are not well maintained (garden, swimming pool, road). Plus. 1. The employees are friendly and helpful. Frankly, I rarely write reviews, but because the price and facilities are not suitable, it is better for me to write about my experience, so that it can be improved in the future.
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