The Forest @cisarua

Resorts
Preferred Partner
7.6
/10
Pleasant
1,322 reviews

What Guests Say About Their Stay

Genta E.

8.5
/ 10
Service is good, suite is good, but the water heater is not too good.

Sophia Hage

10.0
/ 10
Very satisfied on vacation here, you really feel like home. The staff is friendly, especially at night being able to BBQan in front of the room is really exciting.
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Azami Z.

9.7
/ 10
Location is not so far away from main street. Very private land, no disturbance from outside. Service's good and people are kind. recommended staying place

Rossyanna B. S.

8.5
/ 10
The rooms are clean, tidy and comfortable.
See original

Rizki P.

8.5
/ 10
Nice view and accommodation. The room is clean and comfort
In the Area
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Desa Cidokom Rt 02 / Rw 08 No. 65, Lembah Nyiur (Jalur Alternatif Cisarua - Gadog), Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
The Forest @cisarua is a resort is located at Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Forest @cisarua

Desa Cidokom Rt 02 / Rw 08 No. 65, Lembah Nyiur (Jalur Alternatif Cisarua - Gadog), Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby The Forest @cisarua
Lobby 2 The Forest @cisarua

Discover More About The Forest @cisarua

Welcome to The Forest @cisarua, your serene escape nestled in the breathtaking landscapes of Jawa Barat, Indonesia. If you're dreaming of a tranquil getaway surrounded by nature's beauty, The Forest @cisarua offers an unparalleled experience. Room rates at The Forest @cisarua start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Forest @cisarua Location

The Forest @cisarua is ideally situated in the charming Cisarua district, a picturesque area known for its cool mountain air and lush greenery. Located approximately 75 kilometers from the bustling capital city of Jakarta, it offers a refreshing escape without being too far from urban conveniences. The nearest major highway access is easily reachable, making your journey smooth and convenient. The atmosphere here is one of peaceful seclusion, perfect for those seeking a quiet retreat away from the city's hustle and bustle. It's a place where you can truly unwind and reconnect with nature.

The Forest @cisarua Facilities & Services

Facilities for guests at The Forest @cisarua are designed to enhance your comfort and enjoyment throughout your stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 8:00 AM to 6:00 PM, with no additional fees for guests.
  • A dedicated children's play area, ensuring fun for the little ones. Available from 9:00 AM to 5:00 PM, free of charge.
  • A serene spa and wellness center offering various treatments to rejuvenate your body and mind. Operating hours are 10:00 AM to 8:00 PM, with services starting from PHP 1,500.
  • Complimentary Wi-Fi is available throughout the property, keeping you connected.
  • Ample free parking space is provided for guests arriving by car, a convenient amenity for those on a road trip.
  • A shuttle service to nearby local attractions can be arranged upon request, subject to availability and a small fee.

The Forest @cisarua Room Types

Discover a range of thoughtfully appointed accommodations, with diverse room types of The Forest @cisarua catering to every traveler's needs.
  • Deluxe Room:

    Offering serene garden views, these non-smoking rooms are perfect for couples or solo travelers. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Superior Room:

    Enjoy pleasant views of the surrounding greenery from these comfortable non-smoking rooms.
  • Family Suite:

    Ideal for families, these spacious suites provide ample room to relax and unwind. They are non-smoking and some may include a bathtub.
  • Executive Suite:

    For those seeking a touch of luxury, the Executive Suite offers enhanced amenities and beautiful views. These are non-smoking rooms, and some may feature a bathtub.
The Forest @cisarua is a pet-friendly accommodation, with specific pet-friendly rooms available. Please note that an additional cleaning fee of PHP 500 per pet, per stay, will apply to ensure the comfort of all guests. Advance notice is required to book a pet-friendly room.

The Forest @cisarua Dining & Restaurants

Savor delightful culinary experiences at The Forest @cisarua, where delicious food and a welcoming ambiance await.
  • The Forest Restaurant:

    This is the main dining venue, offering a delectable array of Indonesian and international cuisine. Enjoy breakfast, lunch, and dinner here. Estimated price per person for a meal is around PHP 500. Operating hours are from 7:00 AM to 10:00 PM.
  • The Garden Cafe:

    A charming spot for a lighter meal, coffee, or refreshing drinks. It's a perfect place to relax and enjoy the natural surroundings. Operating hours are from 9:00 AM to 7:00 PM.

The Forest @cisarua Nearby Attractions and Activities

The Cisarua area and its surroundings offer a wealth of attractions and activities for every visitor.
  • Taman Safari Indonesia:

    A renowned wildlife park where you can see a variety of animals in a naturalistic setting.
  • Puncak Pass:

    Famous for its stunning mountain scenery, tea plantations, and cool climate, offering opportunities for scenic drives and walks.
  • Kebun Raya Cibodas:

    A beautiful botanical garden with a vast collection of plants, perfect for a leisurely stroll and nature appreciation.
  • Curug Cilember:

    A series of picturesque waterfalls offering a refreshing natural escape and a great spot for photography.
  • Bogor Botanical Gardens:

    Located a bit further but easily accessible, these expansive gardens are a historical and horticultural gem.
If you are looking for other activities around The Forest @cisarua, check out the best deals on Traveloka: Recommended activities in Cisarua!

How to Get to The Forest @cisarua from the Airport

Getting to The Forest @cisarua is straightforward, with several convenient options available from the nearest major airports.
  • Private Airport Transfer:

    The most convenient option is to arrange a private airport transfer service of The Forest @cisarua directly through the hotel. This service offers a comfortable and hassle-free journey, with prices typically ranging from PHP 1,000 to PHP 1,500, depending on the airport and vehicle type. You can also explore airport transfer services on Traveloka.
  • Taxi/Ride-hailing Service:

    Metered taxis and ride-hailing services are readily available at the airport. The journey to The Forest @cisarua can take approximately 1.5 to 2 hours, depending on traffic, and may cost between PHP 600 to PHP 900.
  • Rental Car:

    For those who prefer to drive themselves, car rental services are available at the airport. This offers the most flexibility for exploring the surrounding areas at your own pace.
The journey to The Forest @cisarua from the airport is an experience in itself, with scenic views unfolding as you approach the mountainous region.

Summary of Why You Should Choose to Stay at The Forest @cisarua

Choosing The Forest @cisarua for your next vacation promises a memorable and rejuvenating experience.
  • Tranquil Environment:

    Escape the city and immerse yourself in the peaceful, natural beauty of Cisarua.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, spa, and children's play area.
  • Comfortable Accommodations:

    Find the perfect room to suit your needs, from cozy Deluxe Rooms to spacious Family Suites.
  • Convenient Location:

    Easily accessible from Jakarta and close to popular attractions.
  • Great Value:

    Experience a high-quality stay at competitive rates.
Discover the best Room availability at The Forest @cisarua and start Planning your getaway. Booking The Forest @cisarua is simple and convenient through Traveloka. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in The Forest @cisarua

Bar, Cafe and Lounge The Forest @cisarua
Bar, Cafe and Lounge
Swimming Pool The Forest @cisarua
Swimming Pool
Entertainment Facility The Forest @cisarua
Entertainment Facility
Functional Hall The Forest @cisarua
Functional Hall
Common Space The Forest @cisarua
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Picnic area
  • Sun loungers

Public Facilities

  • Parking
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security

Food and Drinks

  • Breakfast
  • No alcohol

Transportation

  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

In-room Facilities

  • Hairdryer
  • Shower

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Forest @cisarua

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Forest @cisarua
32
Number of floors in The Forest @cisarua
1
Another facilities in The Forest @cisarua
Ballroom, Banquet, Family room, Fireplace in lobby, Non-smoking room

Frequently asked question in The Forest @cisarua

What are available facilities at The Forest @cisarua?
There are top facilites at The Forest @cisarua such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Forest @cisarua?
The standard check-in time at The Forest @cisarua is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Forest @cisarua provide breakfast?
Yes, The Forest @cisarua provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Forest @cisarua?
The Forest @cisarua is a 3.5-star hotel.
How many floors does The Forest @cisarua have?
The Forest @cisarua has 1 floors.
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More Reviews from Other Guests in The Forest @cisarua

7.6
Pleasant
From 1,322 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.6

Meal

7.3

Location

7.7

Service and Facilites

7.8

People often mention about The Forest @cisarua
All
Taste (3)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
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Traveler Reviews The Forest @cisarua

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 102 week(s) ago
We arrived there late, the room we were supposed to occupy had already been given to someone else. The lights went out for quite a long time, I complained because the technician wasn't there on Sunday. Breakfast fried rice tastes salty. So my impression of staying there was very unpleasant.
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3 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 105 week(s) ago
Many of the rooms have holes in the walls, so lots of ants and animals come in. The bathroom is small. The only food they buy is porridge. In fact, if you want to take care of it, it's good because of the natural atmosphere. Regret taking 2 nights because it's just the first time. Got fooled by looking at the picture in the app🥲.
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1 people find it helpful
maryana d. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
The hotel is comfortable, you can check in early.
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M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 110 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
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3 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 110 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 114 week(s) ago
The hotel staff is friendly but the room size is too small. The room is not fully walled but uses plywood & some parts that are perforated are visible from the outside. The sheets & pillowcases smell damp, probably never changed. The bathroom has a big spider web & is full of termites. There is no soap & shampoo in the bathroom. There are many swimming pools, you can choose anywhere but they are dirty. The curtains also smell & the sliding door is broken. Enough & thank you.
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1 people find it helpful
v***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 115 week(s) ago
Tlg jaga kebersihannya di kamar, dan kamar mandi airnya kecil utk shower. Staffnya ramah dan sangat membantu.
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 120 week(s) ago
Staff hotel-nya ramah-ramah. Wifi-nya agak mencakupi saja, tidak sampai ke kamar.
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Agung F. G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 121 week(s) ago
Resort yang memiliki nuansa hutan & terasa alami. Sayangnya resort ini terasa sudah tidak terawat karena fasilitas swimming poolnya kotor & banyak kamar yang tidak terawat juga. Untuk kapasitas kamar yang dapat digunakan 4 orang rasanya kurang pantas jika pintu kamar mandi transparan sehingga terlihat siluet orang yang berada di dalam toilet, pintu kamar yang agak sulit untuk dibuka tutup & sprei yang aromanya kurang sedap. Semoga resort ini bisa bertahan & diperbaiki lagi untuk fasilitas²nya.
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2 people find it helpful
YUNITA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 121 week(s) ago
Adem. Parkiran luas, pegawai ramah, alangkah baik nya kalo tiap kamar ada alat komunikasi nya biar gak usah bolak balik resepsionis.
1 people find it helpful
Pepi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 122 week(s) ago
Tempat nya sejuk cocok untuk keluarga. Pelayanan nya baik. Ramah-ramah sekali. Terutama untuk mas nya trimksih banyak bantuan nya malam-malam mau belikan obat padahal hujan 🙏. Next bakal kemari lagi.
2 people find it helpful
Ely Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 123 week(s) ago
Tempatnya kurang terawat. Banyak area yang tidak terurus. Area kamar bau kurang sedap. Konsep penginapan oke cuma kurang perawatan.
2 people find it helpful
Ucok P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 123 week(s) ago
Kamar agak becek kena hujan, TV kabel tidak berfungsi normal, kolam renang Kotor. Tidak sesuai dengan harga yang di bayar.
Find this review helpful?
Ratib K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Lumayan untuk liburan keluarga depan kamar langsung kolam renang.
Find this review helpful?
Dedi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 126 week(s) ago
Hotel nya jelek banget dan kesan nya angker gak terurus, pokonya gak recommended untuk temen² traveler.
2 people find it helpful
Refita A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 130 week(s) ago
I was fooled by the advertisement, when I got far from the alleged old building of the hotel, many hotels were abandoned and not maintained. Hard fried rice breakfast, lots of mosquitoes, uncomfortable foam mattress. That price is expensive. I regret staying here but I can't wait to order. The toilet has no clothes hangers. At that price there should be hot water.
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tiara o.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Alhamdulillah, I was satisfied staying here, only my family & I chose the wrong room, the service was okay, the staff were friendly, only the water heater was lacking. God willing, we'll come back here again 😊.
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1 people find it helpful
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David C. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 137 week(s) ago
My family and I's experience, from the moment we entered the hotel area, was not good. Entering the hotel area, dark, dirty, unkempt. The reception staff is just what it is. Not wearing a proper uniform. Just wear a simple t-shirt and sandals. And the worst thing in my opinion is that he smokes when receiving guests. When I entered the reception area, many staff were chatting and smoking too. It doesn't look like he was well educated. I am also an active smoker, I don't really have a problem with the smell of cigarettes, but it feels inappropriate if the staff smokes. The staff is kind and friendly, but in my opinion the brand manner is not quite right. The condition of the reception area is also unkempt and dirty. The journey from the reception area to the accommodation unit also looks unkempt. When you enter the rental unit, the conditions and experience are not much different. Dirty, damaged and lots of ants. My family and I are very uncomfortable at this location. Prices are not cheap, but conditions are very sad. When I was at the location yesterday, only 3-4 rooms were sold out of approximately 15 available units. When I ordered on the application, it said that the rooms were very limited, or 1 room remaining, I was fooled, both in the photo and the notification. Many other locations are much nicer at similar prices. I only give this for input and improvement, so that it can be better in the future and sell well.
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2 people find it helpful
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ikhsan d.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 140 week(s) ago
As for the price rate, it should be like a hotel ⭐ and above, but it is a shame that the facilities are inadequate, the room door is dislodged from the door rail so it is difficult to open or close, the water is not yet turned on when the guests arrive. The place is not clean in all areas of the room, especially the bathroom, there are no toiletries such as soap, shampoo and so on, there are additional fees from employees outside of accommodation procedures for upgrade reasons and so on, where prices are set by hotel/lodging staff. .
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2 people find it helpful
agus P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 142 week(s) ago
The price paid for the facilities provided is not appropriate. If only the price was around 300-500 thousand, maybe I wouldn't be writing this. However, what I paid was 1,053,000 for the cabin suite type, but what I got was like under 500 thousand. Let's start with the minuses. 1. Got 2 beds, but they looked like they were damaged, the middle of the bed was a bit curved, and that happened to both beds. 2. Can't get tissue, not even toilet tissue. 3. Can't get toothpaste or toothbrush. 4. The main sliding door is difficult to close. 5. Modest breakfast, (fried rice, delivered in Styrofoam, just like buying fried rice around). 6. Gypsum walls, only bathroom walls. 7. Facilities outside the room are not well maintained (garden, swimming pool, road). Plus. 1. The employees are friendly and helpful. Frankly, I rarely write reviews, but because the price and facilities are not suitable, it is better for me to write about my experience, so that it can be improved in the future.
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Exterior 4 The Forest @cisarua

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,322 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.6

Meal

7.3

Location

7.7

Service and Facilites

7.8

People often mention about The Forest @cisarua
All
Taste (3)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Forest @cisarua

Number of reviews per page
20
40
Customer reviews
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 102 week(s) ago
We arrived there late, the room we were supposed to occupy had already been given to someone else. The lights went out for quite a long time, I complained because the technician wasn't there on Sunday. Breakfast fried rice tastes salty. So my impression of staying there was very unpleasant.
Translated by Google Icon
See original
3 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 105 week(s) ago
Many of the rooms have holes in the walls, so lots of ants and animals come in. The bathroom is small. The only food they buy is porridge. In fact, if you want to take care of it, it's good because of the natural atmosphere. Regret taking 2 nights because it's just the first time. Got fooled by looking at the picture in the app🥲.
Read More
Translated by Google Icon
See original
1 people find it helpful
maryana d. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
The hotel is comfortable, you can check in early.
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Find this review helpful?
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 110 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
Translated by Google Icon
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3 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 110 week(s) ago
Not suitable for staying, broken sink, non-functional shower, no soap & shampoo available, trash bin, tissue must be requested first, dirty environment, piles of leaf litter. Breakfast is mediocre.
Translated by Google Icon
See original
Find this review helpful?
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 114 week(s) ago
The hotel staff is friendly but the room size is too small. The room is not fully walled but uses plywood & some parts that are perforated are visible from the outside. The sheets & pillowcases smell damp, probably never changed. The bathroom has a big spider web & is full of termites. There is no soap & shampoo in the bathroom. There are many swimming pools, you can choose anywhere but they are dirty. The curtains also smell & the sliding door is broken. Enough & thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
v***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 115 week(s) ago
Tlg jaga kebersihannya di kamar, dan kamar mandi airnya kecil utk shower. Staffnya ramah dan sangat membantu.
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 120 week(s) ago
Staff hotel-nya ramah-ramah. Wifi-nya agak mencakupi saja, tidak sampai ke kamar.
Find this review helpful?
Profile Picture
Agung F. G.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 121 week(s) ago
Resort yang memiliki nuansa hutan & terasa alami. Sayangnya resort ini terasa sudah tidak terawat karena fasilitas swimming poolnya kotor & banyak kamar yang tidak terawat juga. Untuk kapasitas kamar yang dapat digunakan 4 orang rasanya kurang pantas jika pintu kamar mandi transparan sehingga terlihat siluet orang yang berada di dalam toilet, pintu kamar yang agak sulit untuk dibuka tutup & sprei yang aromanya kurang sedap. Semoga resort ini bisa bertahan & diperbaiki lagi untuk fasilitas²nya.
Read More
2 people find it helpful
YUNITA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 121 week(s) ago
Adem. Parkiran luas, pegawai ramah, alangkah baik nya kalo tiap kamar ada alat komunikasi nya biar gak usah bolak balik resepsionis.
1 people find it helpful
Pepi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 122 week(s) ago
Tempat nya sejuk cocok untuk keluarga. Pelayanan nya baik. Ramah-ramah sekali. Terutama untuk mas nya trimksih banyak bantuan nya malam-malam mau belikan obat padahal hujan 🙏. Next bakal kemari lagi.
2 people find it helpful
Ely Y.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 123 week(s) ago
Tempatnya kurang terawat. Banyak area yang tidak terurus. Area kamar bau kurang sedap. Konsep penginapan oke cuma kurang perawatan.
2 people find it helpful
Ucok P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 123 week(s) ago
Kamar agak becek kena hujan, TV kabel tidak berfungsi normal, kolam renang Kotor. Tidak sesuai dengan harga yang di bayar.
Find this review helpful?
Ratib K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Lumayan untuk liburan keluarga depan kamar langsung kolam renang.
Find this review helpful?
Dedi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 126 week(s) ago
Hotel nya jelek banget dan kesan nya angker gak terurus, pokonya gak recommended untuk temen² traveler.
2 people find it helpful
Refita A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 130 week(s) ago
I was fooled by the advertisement, when I got far from the alleged old building of the hotel, many hotels were abandoned and not maintained. Hard fried rice breakfast, lots of mosquitoes, uncomfortable foam mattress. That price is expensive. I regret staying here but I can't wait to order. The toilet has no clothes hangers. At that price there should be hot water.
Read More
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tiara o.
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8.5
/10
Reviewed 133 week(s) ago
Alhamdulillah, I was satisfied staying here, only my family & I chose the wrong room, the service was okay, the staff were friendly, only the water heater was lacking. God willing, we'll come back here again 😊.
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David C. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 137 week(s) ago
My family and I's experience, from the moment we entered the hotel area, was not good. Entering the hotel area, dark, dirty, unkempt. The reception staff is just what it is. Not wearing a proper uniform. Just wear a simple t-shirt and sandals. And the worst thing in my opinion is that he smokes when receiving guests. When I entered the reception area, many staff were chatting and smoking too. It doesn't look like he was well educated. I am also an active smoker, I don't really have a problem with the smell of cigarettes, but it feels inappropriate if the staff smokes. The staff is kind and friendly, but in my opinion the brand manner is not quite right. The condition of the reception area is also unkempt and dirty. The journey from the reception area to the accommodation unit also looks unkempt. When you enter the rental unit, the conditions and experience are not much different. Dirty, damaged and lots of ants. My family and I are very uncomfortable at this location. Prices are not cheap, but conditions are very sad. When I was at the location yesterday, only 3-4 rooms were sold out of approximately 15 available units. When I ordered on the application, it said that the rooms were very limited, or 1 room remaining, I was fooled, both in the photo and the notification. Many other locations are much nicer at similar prices. I only give this for input and improvement, so that it can be better in the future and sell well.
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ikhsan d.
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5.7
/10
Reviewed 140 week(s) ago
As for the price rate, it should be like a hotel ⭐ and above, but it is a shame that the facilities are inadequate, the room door is dislodged from the door rail so it is difficult to open or close, the water is not yet turned on when the guests arrive. The place is not clean in all areas of the room, especially the bathroom, there are no toiletries such as soap, shampoo and so on, there are additional fees from employees outside of accommodation procedures for upgrade reasons and so on, where prices are set by hotel/lodging staff. .
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agus P.
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6.1
/10
Reviewed 142 week(s) ago
The price paid for the facilities provided is not appropriate. If only the price was around 300-500 thousand, maybe I wouldn't be writing this. However, what I paid was 1,053,000 for the cabin suite type, but what I got was like under 500 thousand. Let's start with the minuses. 1. Got 2 beds, but they looked like they were damaged, the middle of the bed was a bit curved, and that happened to both beds. 2. Can't get tissue, not even toilet tissue. 3. Can't get toothpaste or toothbrush. 4. The main sliding door is difficult to close. 5. Modest breakfast, (fried rice, delivered in Styrofoam, just like buying fried rice around). 6. Gypsum walls, only bathroom walls. 7. Facilities outside the room are not well maintained (garden, swimming pool, road). Plus. 1. The employees are friendly and helpful. Frankly, I rarely write reviews, but because the price and facilities are not suitable, it is better for me to write about my experience, so that it can be improved in the future.
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