The Zuri Palembang

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8.7
/10
Very Good
10,249 reviews

What Guests Say About Their Stay

F***n

10.0
/ 10
The view is great, the pool is great, and the rooms are clean. It's great.
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Verified Traveler

9.4
/ 10
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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This accommodation offers:
Poolside bar
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
The Zuri Palembang is a 4-star hotels that has been welcoming guests since 2018. The Zuri Palembang is part of Grand Zuri under Zuri Hotel Indonesia. There are 214 rooms spread across 23 floors.
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What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Discover More About The Zuri Palembang

The Zuri Palembang: Your Gateway to Sumatera Selatan's Charm

Welcome to The Zuri Palembang, a premier accommodation choice for travellers seeking comfort, convenience, and a genuine taste of Sumatera Selatan. Nestled in the heart of Palembang, this hotel offers a perfect blend of modern amenities and local hospitality, making it an ideal base for exploring the vibrant culture and stunning landscapes of this Indonesian province. Whether you're planning a business trip or a leisurely holiday, The Zuri Palembang promises a memorable stay. Rates at The Zuri Palembang start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Zuri Palembang

The Zuri Palembang is strategically situated in the bustling city of Palembang, specifically at {localAddressString}. This prime location places you within easy reach of the city's key attractions and business districts. For those arriving by air, the hotel is conveniently located a moderate distance from Sultan Mahmud Badaruddin II International Airport (PLM), with various transport options available to whisk you away to your comfortable haven. The surrounding area offers a dynamic atmosphere, with proximity to local markets and eateries, providing a true immersion into the local Palembang lifestyle. While Palembang may not have a direct tram or train network like some Australian cities, its well-connected road system ensures that getting around is straightforward, whether you opt for local transport or a rental car for your adventures.

Guest Facilities and Services at The Zuri Palembang

Guest facilities at The Zuri Palembang are designed to cater to the needs of every traveller, ensuring a comfortable and hassle-free experience. You'll find a welcoming 24-hour front desk ready to assist with any queries, ensuring peace of mind at any hour. For those who enjoy staying active, a fitness centre is available to help you maintain your routine. Complimentary Wi-Fi is provided throughout the hotel, keeping you connected with loved ones or allowing you to catch up on work. While specific details on breakfast pricing and operating hours are best confirmed directly with the hotel, you can generally expect a range of options to start your day, potentially including local Indonesian delights and familiar breakfast staples. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at The Zuri Palembang

The Zuri Palembang offers a variety of well-appointed rooms designed to provide a sanctuary of rest and relaxation after a day of exploration. The room types of The Zuri Palembang are thoughtfully curated to suit different guest needs, each emphasizing comfort and modern convenience. Expect clean, well-maintained spaces featuring comfortable bedding, ensuring a good night's sleep. Essential amenities, including effective air conditioning, are standard, allowing you to set the perfect temperature for your comfort, a crucial element for travellers accustomed to Australia's diverse climate. The bathrooms are designed to be clean and functional, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around The Zuri Palembang

Palembang is renowned for its rich culinary heritage, and The Zuri Palembang's location puts you right in the heart of it all. While specific restaurant names and prices can vary, you'll find a vibrant local food scene just a stone's throw away. Explore bustling local markets for authentic street food experiences, or discover charming cafes offering both local brews and international coffee favourites. Many establishments in the vicinity serve up delicious Indonesian cuisine, including the famous Palembang dishes like Pempek. For those who prefer to dine at the hotel, The Zuri Palembang often features its own dining options, providing a convenient and enjoyable culinary experience without needing to venture far.

Popular Attractions and Activities near The Zuri Palembang

Palembang offers a wealth of attractions for every type of traveller. Immerse yourself in the local culture and history by visiting: * **Ampera Bridge:** An iconic landmark of Palembang, offering scenic views of the Musi River. * **Great Mosque of Palembang (Masjid Agung Palembang):** A significant religious and architectural site. * **Kuto Besak Fortress:** A historical fort that provides a glimpse into the region's past. * **Puntikayu:** A popular recreational park offering a green escape within the city. * **Museum Sultan Mahmud Badaruddin II:** Showcasing Palembang's rich history and cultural heritage. If you are looking for other activities around The Zuri Palembang, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Zuri Palembang from the Airport

Navigating your journey from Sultan Mahmud Badaruddin II International Airport (PLM) to The Zuri Palembang is straightforward, with several convenient options available. Understanding the airport transfer service of The Zuri Palembang and the best ways to reach your destination is key to a smooth arrival. Here’s how to get to The Zuri Palembang: * **Airport Shuttle Buses:** Look for official airport shuttle services that may operate routes towards the city centre. * **Public Metered Taxis:** Taxis are readily available at the airport. Ensure the meter is used for a fair fare. * **Rideshare Services:** Popular rideshare applications offer a convenient and often cost-effective way to reach your hotel. For a seamless travel experience, consider pre-booking your Airport transfer service or simply arrange transport upon arrival.

Summary of Why You Should Choose The Zuri Palembang

The Zuri Palembang stands out as an excellent choice for Australian travellers due to its prime location, commitment to guest comfort, and accessible amenities. It offers a welcoming atmosphere that blends modern convenience with the unique charm of Palembang. * **Prime Location:** Conveniently situated for exploring Palembang's attractions and business areas. * **Comfortable Accommodation:** Well-appointed rooms designed for relaxation and a good night's sleep. * **Friendly Service:** A dedicated 24-hour front desk and helpful staff to ensure a pleasant stay. * **Convenient Facilities:** Access to essential amenities to enhance your travel experience. Ready to experience the best of Palembang? **Check room availability at The Zuri Palembang** and **Book The Zuri Palembang** today through Traveloka. For more travel options, consider these links: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in The Zuri Palembang

Facility

  • Poolside bar
Others The Zuri Palembang
Others

Meals & Dining

  • Breakfast buffet
  • Poolside Bar

Business Facilities

  • Projector
  • Photocopier
  • Meeting facilities

Accommodation Facilities

  • Car park
  • Smoking area
  • Rooftop terrace
  • Family room

Guest Services

  • Luggage storage
  • Front desk
  • Newspaper stand
  • Concierge
  • Bellboy service
  • Newspaper in lobby
  • Wedding service
  • Laundry Service
  • 24-hour security
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Activity & Leisure

  • Garden

Nearby Facilities

  • Supermarket
  • ATM/Bank

Transportation

  • Airport transfer
  • Valet parking
  • Secure parking

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Policy & General Information in The Zuri Palembang

IMPORTANT_NOTICE

Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
Breakfast buffet, Poolside Bar, Projector, Photocopier, Meeting facilities

Frequently asked questions about The Zuri Palembang

What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang?
The Zuri Palembang has a 4.0-star rating.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23.
How many rooms are available at The Zuri Palembang?
The Zuri Palembang has 214.
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The Zuri Palembang reviews and ratings

Overall Ratings & Reviews The Zuri Palembang

Traveloka (10,233)
Other sources (16)
8.8
Very Good
From 10,233 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (395)
Ambiance (384)
Staff Friendliness (380)
Bedroom (369)
Variety (320)
Bathroom (316)
Taste (314)
Hotel Area (313)
Room Space (307)
Accessibility (305)
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Traveller Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The view is great, the pool is great, and the rooms are clean. It's great.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guests, It is with great pleasure that we are pleased to inform you of our 10-star rating and positive review. We are delighted to know that you enjoyed your stay at Zuri Palembang Hotel. We appreciate your continued support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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Muhammad I.
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10.0
/10
Reviewed 4 day(s) ago
Great, friendly service and satisfactory facilities.
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Accommodation's Reply
31 Oct 2026
Dear Mr. Muhammad I, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Siti R.
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10.0
/10
Reviewed 5 day(s) ago
Clean, fragrant, and comfortable. The breakfast is delicious, absolutely delicious.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Mika M. w.
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10.0
/10
Reviewed 5 day(s) ago
The breakfast was delicious. The service was friendly and fast. The rooms were also clean.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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hidayat z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very satisfied, the service is pleasant, the food is varied.
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Accommodation's Reply
29 Oct 2026
Dear Mr. Hidayat See, This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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ALTA A. S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is very friendly, the location is strategic.
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Accommodation's Reply
29 Oct 2026
Dear Mr./Ms. Alta a s m, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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A***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
Comfortable, safe place and good service.
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Accommodation's Reply
26 Oct 2026
Dear Ms./Mrs. A*a, With our deepest respect from Zuri Palembang Hotel, Thank you very much for your positive review. We are delighted to hear that you had a pleasant stay at Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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Sindi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ms. Dini is very friendly and very helpful.
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Accommodation's Reply
26 Oct 2026
Dear Ms. Cindy A., Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Gardner P. M.
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10.0
/10
Reviewed 1 week(s) ago
Service is okay, food is okay, basically everything is okay.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Gardner, Greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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nengah r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff were very friendly and polite, and they were always ready to help when there were any problems. This was especially true during breakfast.
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Accommodation's Reply
26 Oct 2026
Dear Mrs. Nengah r, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service is satisfactory. The rooms are comfortable. The food is varied.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you were satisfied with our service, the comfort of your rooms, and the variety of food we served. We hope to welcome you back on your next stay and will continue to provide you with the best possible service. Sincerely, Jon Hendry, General Manager
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
In terms of service, everything is good, but the restaurant is lacking, such as the chicken and fish main courses are too tough and this is the second time I have eaten here.
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Accommodation's Reply
23 Oct 2026
Dear Mr. G*t, Warm regards from The Zuri Palembang Hotel. Thank you for your continued patronage and for taking the time to share your experience. We are pleased to hear that our overall service met your expectations. However, we regret that the quality of the main courses, particularly the chicken and fish dishes, did not meet your expectations. This feedback is very important to us, and we will forward it to our Food and Beverage team for immediate consideration and evaluation in order to improve the quality of our food in the future. We appreciate your trust and for returning to our restaurant, and we hope to provide you with an even better dining experience on your next visit. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Andini S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
No issues staying at Zuri. Excellent service. Clean rooms. Delicious breakfast.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for sharing your experience staying at The Zuri Palembang Hotel. We are delighted to hear that you were satisfied with our service, the cleanliness of your room, and the quality of our breakfast. Guest satisfaction is our top priority. We hope to welcome you back again and provide you with another comfortable and memorable stay on your next visit. Sincerely, Jon Hendry, General Manager
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Jaya S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is highly recommended for those seeking a comfortable and quality stay. The rooms are clean, the facilities are adequate, the ambiance is comfortable, and the staff are very friendly. Check-in was also easy and hassle-free. Overall, my stay here was very pleasant and lived up to expectations. Hopefully, the quality of service and cleanliness will continue to be maintained. We will definitely consider staying again in the future.
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Accommodation's Reply
23 Oct 2026
Dear Ms. Jaya S, This is a brief message from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Tyass A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The front office staff really made it easy to assist with the early check-in process.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that our front desk team provided excellent assistance and facilitated your early check-in. Your review encourages us to further improve the quality of our service and provide comfortable stays for all our guests. We hope to welcome you back to The Zuri Palembang Hotel again in the future. Sincerely, Jon Hendry, General Manager
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Number of reviews per page
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