The Zuri Palembang is a 4-star hotels that has been welcoming guests since 2018.
The Zuri Palembang is part of Grand Zuri under Zuri Hotel Indonesia.
There are 214 rooms spread across 23 floors.
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The Zuri Palembang
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8.7
Very Good
10,232 reviews
What Guests Say About Their Stay
Verified Traveler
9.4
/ 10
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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r***a
10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a
10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a
10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a
10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Main Facilities
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Restaurant
Elevator
Swimming Pool
Parking
WiFi
What's around The Zuri Palembang
Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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General Information
The Zuri Palembang is a 4-star hotels that has been welcoming guests since 2018. The Zuri Palembang is part of Grand Zuri under Zuri Hotel Indonesia. There are 214 rooms spread across 23 floors.
Location
Located at Jalan Radial No. 1371, 24 Ilir in Palembang, Indonesia. Those looking to explore will find petani.plb Kaktus Sukulen, KOLAM PEMANCINGAN ADI, and Kampung Bahari Nusantara nearby.
Facilities & Amenities
The Zuri Palembang has Poolside bar, Laundry service, Parking, Airport transfer, Restaurant, and more.
Business Facilities
For guests traveling for work, The Zuri Palembang has Meeting facilities and Photocopier available.
Dining
Guests can stop by the café.
Contact
Email: fom@thezuripalembang.com
Phone number: +627115556389
All facilities in The Zuri Palembang
Others
Food and Drinks
- Buffet breakfast
- Poolside bar
Business Facilities
- Projector
- Photocopier
- Meeting facilities
General
- Parking
- Smoking area
- Rooftop terrace
- Family room
Hotel Services
- Luggage storage
- Front desk
- Newspaper
- CONCIERGE_SERVICES
- Bellhop
- Newspaper in lobby
- Wedding service
- Laundry service
- _24H_SECURITY
- _24_HOUR_FRONT_DESK
Public Facilities
- Elevator
- SAFE_DEPOSIT_AT_FRONT_DESK
- Coffee shop
- Room service
- Restaurant
Things to Do
- Garden
Nearby Facilities
- Supermarket
- ATM/Banking
Transportation
- Airport transfer
- Valet parking
- SECURED_PARKING
Connectivity
- WIFI_ACCESS
- WiFi in public area
Accommodation Policy & General Information in The Zuri Palembang
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Information
Popular Facilities | Restaurant, Elevator, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Zuri Palembang | 214 |
Number of floors in The Zuri Palembang | 23 |
Another facilities in The Zuri Palembang | Buffet breakfast, Poolside bar, Projector, Photocopier, Meeting facilities |
Frequently asked question in The Zuri Palembang
What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as Restaurant, Elevator, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Zuri Palembang have?
The Zuri Palembang is a 4.0-star hotel.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23 floors.
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More Reviews from Other Guests in The Zuri Palembang
Overall Ratings & Reviews The Zuri Palembang
Traveloka (10,216)
Other sources (16)
8.8
Very Good
From 10,216 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.9
Location
9.0
Service and Facilites
8.8
People often mention about The Zuri Palembang
All
Distance to City Center (393)
Ambiance (382)
Staff Friendliness (378)
Bedroom (367)
Variety (319)
Bathroom (315)
Hotel Area (312)
Taste (312)
Room Space (306)
Accessibility (305)
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Traveler Reviews The Zuri Palembang
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
9.4
/10
Reviewed 3 day(s) ago
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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A***a
Staycation
10.0
/10
Reviewed 5 day(s) ago
Comfortable, safe place and good service.
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Accommodation's Reply
26 Oct 2026
Dear Ms./Mrs. A*a, With our deepest respect from Zuri Palembang Hotel, Thank you very much for your positive review. We are delighted to hear that you had a pleasant stay at Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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SA
Sindi A.
10.0
/10
Reviewed 6 day(s) ago
Ms. Dini is very friendly and very helpful.
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Accommodation's Reply
26 Oct 2026
Dear Ms. Cindy A., Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Gardner P. M.
10.0
/10
Reviewed 6 day(s) ago
Service is okay, food is okay, basically everything is okay.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Gardner, Greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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nr
nengah r.
10.0
/10
Reviewed 6 day(s) ago
All the staff were very friendly and polite, and they were always ready to help when there were any problems. This was especially true during breakfast.
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Accommodation's Reply
26 Oct 2026
Dear Mrs. Nengah r, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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N***o
Business
10.0
/10
Reviewed 6 day(s) ago
The service is satisfactory. The rooms are comfortable. The food is varied.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you were satisfied with our service, the comfort of your rooms, and the variety of food we served. We hope to welcome you back on your next stay and will continue to provide you with the best possible service. Sincerely, Jon Hendry, General Manager
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r***a
Business
10.0
/10
Reviewed 7 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
See original
r***a
Business
10.0
/10
Reviewed 7 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
See original
r***a
10.0
/10
Reviewed 7 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
See original
r***a
10.0
/10
Reviewed 7 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Find this review helpful?
Verified Traveler
7.0
/10
Reviewed 1 week(s) ago
In terms of service, everything is good, but the restaurant is lacking, such as the chicken and fish main courses are too tough and this is the second time I have eaten here.
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Accommodation's Reply
23 Oct 2026
Dear Mr. G*t, Warm regards from The Zuri Palembang Hotel. Thank you for your continued patronage and for taking the time to share your experience. We are pleased to hear that our overall service met your expectations. However, we regret that the quality of the main courses, particularly the chicken and fish dishes, did not meet your expectations. This feedback is very important to us, and we will forward it to our Food and Beverage team for immediate consideration and evaluation in order to improve the quality of our food in the future. We appreciate your trust and for returning to our restaurant, and we hope to provide you with an even better dining experience on your next visit. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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AS
Andini S.
10.0
/10
Reviewed 1 week(s) ago
No issues staying at Zuri. Excellent service. Clean rooms. Delicious breakfast.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for sharing your experience staying at The Zuri Palembang Hotel. We are delighted to hear that you were satisfied with our service, the cleanliness of your room, and the quality of our breakfast. Guest satisfaction is our top priority. We hope to welcome you back again and provide you with another comfortable and memorable stay on your next visit. Sincerely, Jon Hendry, General Manager
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JS
Jaya S.
10.0
/10
Reviewed 1 week(s) ago
This hotel is highly recommended for those seeking a comfortable and quality stay. The rooms are clean, the facilities are adequate, the ambiance is comfortable, and the staff are very friendly. Check-in was also easy and hassle-free. Overall, my stay here was very pleasant and lived up to expectations. Hopefully, the quality of service and cleanliness will continue to be maintained. We will definitely consider staying again in the future.
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Accommodation's Reply
23 Oct 2026
Dear Ms. Jaya S, This is a brief message from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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TA
Tyass A.
10.0
/10
Reviewed 1 week(s) ago
The front office staff really made it easy to assist with the early check-in process.
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Accommodation's Reply
24 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that our front desk team provided excellent assistance and facilitated your early check-in. Your review encourages us to further improve the quality of our service and provide comfortable stays for all our guests. We hope to welcome you back to The Zuri Palembang Hotel again in the future. Sincerely, Jon Hendry, General Manager
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cn
clonning n.
10.0
/10
Reviewed 1 week(s) ago
Should have checked in from 12 o'clock too.
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Accommodation's Reply
22 Oct 2026
Dear Ms./Mrs. Klonning N., Sincerely yours, The Zuri Palembang Hotel. Thank you for your feedback. We understand that the 2:00 PM check-in and 12:00 PM check-out times may be inconvenient. These times are set to allow our team time to prepare and ensure the cleanliness of the rooms before the next guest arrives. However, if the room is ready earlier, we would be happy to allow you to check in early, subject to room availability. Thank you for your understanding and trust. Sincerely, Yon Hendry - The Zuri Palembang
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R***i
10.0
/10
Reviewed 1 week(s) ago
Good service, excellent. Strategic location.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. R*i, Sincerely, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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DN
Dian N.
10.0
/10
Reviewed 1 week(s) ago
clean, friendly staff and cheap
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Accommodation's Reply
22 Oct 2026
Dear Mr. Dien N, With our deepest respect from The Zuri Palembang Hotel, we sincerely thank you for your positive review and feedback. We are delighted to hear that you had a pleasant stay at The Zuri Palembang Hotel. Thank you for your support and we hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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OP
Olvi P.
10.0
/10
Reviewed 1 week(s) ago
Good and the food is delicious 👍🏻 Location is near the mall.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Olwee P, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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IS
Irnamaulita S.
10.0
/10
Reviewed 1 week(s) ago
The breakfast menu is extensive and delicious. The hotel rooms are comfortable, neat, and clean. The staff is friendly.
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Accommodation's Reply
22 Oct 2026
Dear Ms. Irnamalita S, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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MS
Muhammad S.
10.0
/10
Reviewed 1 week(s) ago
The rooms are comfortable and the food is delicious.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Muhammad S., This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Number of reviews per page
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40
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