The Zuri Palembang

Hotels
Preferred Partner
8.6
/10
Very Good
9,364 reviews

What Guests Say About Their Stay

Distance To City Center (449)
Ambiance (391)
Bedroom (387)
Staff Friendliness (380)

Y***i

9.4
/ 10
The hotel is super duper nice and large. The service is friendly, and there's a swimming pool with a great view. If I ever go back to Palembang, I'd love to stay there again.
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Fadhilah D. A.

10.0
/ 10
The hotel staff were very helpful, Ms. Tita and Mr. Yahya were very friendly receptionists, the hotel was spacious and beautiful, and the food was delicious.
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gio f.

10.0
/ 10
Best hotel, delicious food, spacious and clean rooms, beautiful views, friendly service, friendly receptionists, the best.
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Septi A.

10.0
/ 10
I highly recommend this hotel as a place to stay. The service is excellent, the staff is friendly, and everything is delicious. As for the food, oh my God, there's so much to choose from.
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S***h

10.0
/ 10
Overall, I was very satisfied with my stay here. The food was delicious, the rooms were clean, the staff was friendly, and the access was easy. I'd definitely stay here again if I ever return to Palembang.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

Discover The Zuri Palembang: Your Gateway to Sumatera Selatan

Welcome to The Zuri Palembang, a premier accommodation choice for travelers seeking comfort, convenience, and a touch of local charm in the vibrant heart of Sumatera Selatan, Indonesia. Whether you're visiting for business or leisure, The Zuri Palembang offers an exceptional experience, blending modern amenities with warm Indonesian hospitality. Room rates at The Zuri Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Zuri Palembang Location

Nestled in the bustling district of Palembang, The Zuri Palembang is conveniently situated at Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134. This prime location places you just a short distance from the city center, making it easy to explore all that Palembang has to offer. The hotel is easily accessible, with major transit hubs and key transportation routes nearby, ensuring a smooth journey for all our guests. The atmosphere surrounding The Zuri Palembang is one of vibrant energy, with a mix of modern development and traditional Indonesian culture. You'll find yourself close to local markets, cultural landmarks, and a variety of dining options, all within easy reach. For those looking to immerse themselves in the local scene, the proximity to key Palembang landmarks provides ample opportunities for exploration and discovery.

The Zuri Palembang Facilities & Services

Facilities for guests at The Zuri Palembang are designed to enhance your stay and cater to every need. We pride ourselves on offering a comprehensive range of services to ensure your comfort and enjoyment.
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge.
  • A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 8:00 PM, with services starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • A dedicated business center with printing and fax services, available from 8:00 AM to 6:00 PM. Fees apply for printing and faxing.
  • On-site parking is available for guests, offering a convenient and secure space for your vehicle. This service is complimentary.
  • A children's play area, providing a safe and fun environment for younger guests. Open from 9:00 AM to 5:00 PM, free of charge.

The Zuri Palembang Room Types

The Zuri Palembang offers a diverse selection of accommodations to suit every traveler's preferences. The room types of The Zuri Palembang are thoughtfully designed to provide comfort and style.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. These are non-smoking rooms, and some include a bathtub.
  • Suite:

    Spacious and elegantly appointed, with a City View. Non-smoking rooms, all equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with a choice of City View or Garden View. Non-smoking rooms, and some feature a bathtub.
The Zuri Palembang does not currently offer pet-friendly rooms.

The Zuri Palembang Dining & Restaurants

Savor the flavors of Palembang and beyond at The Zuri Palembang's dining establishments. Our culinary offerings are designed to delight your palate with a variety of delicious options.
  • The Zuri Restaurant:

    Our main dining venue, offering a delectable breakfast buffet from 6:00 AM to 10:00 AM, and an all-day dining menu featuring international and local Indonesian cuisine. Estimated price per person for lunch or dinner is PHP 800.
  • The Sky Lounge:

    Enjoy breathtaking city views and a selection of light snacks and refreshing beverages. Open from 4:00 PM to 11:00 PM. Estimated price per person for drinks and snacks is PHP 500.

The Zuri Palembang Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring the many attractions located near The Zuri Palembang.
  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang):

    A significant religious and historical site, showcasing beautiful Islamic architecture.
  • Palembang City Center:

    Explore the heart of the city, with its bustling markets, shopping centers, and local eateries.
  • Kriyan Museum:

    Discover the artistic heritage of the region through its collection of traditional crafts and artifacts.
  • Puntikayu Park:

    A serene green space perfect for a relaxing stroll or a family outing.
If you are looking for other activities around The Zuri Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Zuri Palembang from the Airport

Getting to The Zuri Palembang from the airport is straightforward, with several convenient options available. The airport transfer service of The Zuri Palembang is designed to make your arrival as seamless as possible. Here's how to get to The Zuri Palembang:
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your doorstep. Prices start from PHP 1,200, depending on the vehicle type. You can book this through the hotel's concierge or directly via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to The Zuri Palembang typically takes around 45-60 minutes, depending on traffic. Estimated taxi fare is between PHP 300 to PHP 500.
  • Ride-hailing Service:

    You can also use a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to metered taxis.
  • Local Transport:

    For a more local experience, you can opt for local public transport, though this may require transfers and can be less direct. This is the most budget-friendly option, with costs typically under PHP 100.
For pre-booked convenience, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Zuri Palembang

Choosing The Zuri Palembang for your stay in Sumatera Selatan guarantees a memorable and comfortable experience. With excellent Room availability at The Zuri Palembang, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in a vibrant and accessible area of Palembang, close to key attractions and amenities.
  • Exceptional Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa for a truly relaxing stay.
  • Comfortable Rooms:

    A variety of well-appointed rooms designed for your comfort, with options for different views and preferences.
  • Delicious Dining:

    Savor local and international flavors at our on-site restaurants and lounge.
  • Convenient Access:

    Easy transportation options to and from the airport and around the city.
Booking The Zuri Palembang is simple and rewarding. We encourage you to book your stay through Traveloka to take advantage of their user-friendly platform and exclusive offers.

For your next trip, consider exploring more options: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in The Zuri Palembang

Bar, Cafe and Lounge The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool The Zuri Palembang
Swimming Pool
Fitness Center The Zuri Palembang
Fitness Center
Functional Hall The Zuri Palembang
Functional Hall
Lobby The Zuri Palembang
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Zuri Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang?
The Zuri Palembang is a 4.0-star hotel.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23 floors.
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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (9,349)
Other sources (15)
8.7
Very Good
From 9,349 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (279)
Ambiance (255)
Staff Friendliness (249)
Bedroom (249)
Accessibility (210)
Variety (209)
Hotel Area (203)
Bathroom (202)
Room Space (201)
Taste (196)
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
0***0
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
It was a pleasure to stay at the highest hotel in Palembang.
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Accommodation's Reply
03 Jun 2026
Thank you for your wonderful review. We are delighted to know that our hotel was the right choice for your family vacation. We hope that your time together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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a***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Very fun and delicious for the family.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Muhamad Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
It was a great stay here.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you were comfortable and enjoyed your stay with us. Guest satisfaction is our top priority, and positive feedback like yours encourages our entire team to continue striving to provide the best possible service. We hope to welcome you back to The Zuri Palembang Hotel again in the future. Sincerely, Jon Hendry, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The pool is clean and the views are beautiful. Highly recommended for bringing kids.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you enjoyed our clean swimming pool and beautiful views, and we are pleased that our hotel was a convenient choice for your family and children's vacation. We will share your positive feedback with our entire team to inspire us to continue providing the best service and facilities to all our guests. We hope to welcome you and your family back to The Zuri Palembang Hotel in the future. Sincerely, Yon Hendry, General Manager
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K***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
It was really fun, because we were staying with friends.
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Accommodation's Reply
01 Jun 2026
Thank you very much for your valuable feedback. We are delighted to hear that our hotel was the perfect place for your family trip. We hope you created many wonderful memories during your stay. We look forward to welcoming you back again. Thank you. General Manager John Hendley
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Bayu P. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Recommendations for family vacations.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Rizki S. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Best hotel, Ms. Tita at the reception is very friendly.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The hotel is super duper nice and large. The service is friendly, and there's a swimming pool with a great view. If I ever go back to Palembang, I'd love to stay there again.
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for your positive review of The Zuri Palembang Hotel. We are delighted to hear that you enjoyed our hotel's facilities, from the comfortable and spacious atmosphere to the friendly staff and the beautiful swimming pool view. Your positive feedback motivates our entire team to strive for the best possible service for all our guests. We hope to welcome you back again when you visit Palembang. See you soon at The Zuri Palembang Hotel 😊 Yon Hendry, General Manager
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Andika P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The room is spacious, cool, fast wifi, clean bathroom, fragrant lobby, very strategic... will come here again
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Zuri Palembang Hotel. We are delighted to hear that you enjoyed the comfort of your spacious and cool room, the fast Wi-Fi connection, the clean bathroom, the warm lobby atmosphere, and the excellent location. Such positive reviews are a great encouragement to our entire team in providing the best possible service to all our guests. We appreciate your trust and are honored that you plan to stay with us again in the future. We look forward to welcoming you back to The Zuri Palembang Hotel once more. Sincerely, Yon Hendry, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It's ok for a 4 star class, the price is competitive.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for taking the time to review and rate The Suriya Palembang Hotel exceptionally well. We are delighted to know that you found our hotel to be excellent value for a 4-star establishment. Such positive feedback is very meaningful to us and motivates us to strive for the best possible service and facilities for all our guests. We will continuously strive to improve the quality of our service to ensure that every stay at The Suriya Palembang is comfortable and memorable. Thank you again for your trust. We look forward to welcoming you back again in the future. Sincerely, Jon Hendry, General Manager
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Ranti A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ms. Tita, the receptionist, was friendly. Check-in was quick.
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Accommodation's Reply
31 May 2026
Thank you for your review. We are delighted to hear that you enjoyed your stay with us and gave us a 5-star rating. We hope to welcome you back again. Sincerely, John Hendry, General Manager
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Ari C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The location is quite strategic, breakfast is good, the room is clean, but the hot water takes a little while to heat up. The service is friendly, even though we checked in late.
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for choosing The Zuri Palembang Hotel and for taking the time to write a review. We are delighted to hear that you were impressed with our excellent location, the cleanliness of your room, the breakfast, and the friendly service from our team, even though you checked in quite late. Thank you also for your feedback regarding the hot water in the room. We will take this into consideration to improve and enhance the quality of our amenities to ensure a more comfortable stay for all our guests. We hope to welcome you back to The Zuri Palembang Hotel in the future. Sincerely, Yon Hendry, General Manager
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Sri H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very good and comfortable stay at this hotel 😍
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for your positive review of The Zuri Palembang Hotel. We are delighted to hear that you enjoyed your stay with us. Guest satisfaction and comfort are our top priority. Thank you for your trust in The Zuri Palembang Hotel. We hope to welcome you back again in the future. Sincerely, Jon Hendry, General Manager
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JERRY
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Every time the kids go on vacation, they always stay here. They love swimming and the view of Palembang at night.
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Accommodation's Reply
26 May 2026
Thank you very much for your review. We are very glad to hear that you enjoyed your stay at our hotel. We hope you will have a comfortable stay with us again next time. Sincerely, John Hendry, General Manager
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M***k
icon-origin-TRAVELOKA
7.4
/10
Reviewed 2 week(s) ago
Overall, it's good, but the only downside is that it doesn't have a smart TV. Oh dear! In 2026, a 3-4-star hotel still has an old-fashioned TV? It's better to fix it.
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Accommodation's Reply
22 May 2026
Thank you for your five-star rating. We hope to welcome you again next time. Please stay safe and healthy! Sincerely, Jon Hendry (General Manager)
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Jayut S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The front office team is friendly. Given, Fajar, etc.
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Accommodation's Reply
23 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
So far, I'm very happy here. The staff are friendly and helpful. It's perfect for a staycation with the kids.
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Accommodation's Reply
22 May 2026
Thank you for your five-star rating. We hope to welcome you again next time. Please stay safe and healthy! Sincerely, Jon Hendry (General Manager)
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Agus H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location, near the mall and place of worship for prayer, just a short walk across the hotel and lots of culinary food around the hotel location.
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, friendly staff, close to everywhere, you can also shop at Superindo.
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best The Zuri Palembang, the hotel is very comfortable
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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Number of reviews per page
20
40

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Exterior 4 The Zuri Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Zuri Palembang

Traveloka (9,349)
Other sources (15)
8.7
Very Good
From 9,349 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (279)
Ambiance (255)
Staff Friendliness (249)
Bedroom (249)
Accessibility (210)
Variety (209)
Hotel Area (203)
Bathroom (202)
Room Space (201)
Taste (196)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
0***0
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
It was a pleasure to stay at the highest hotel in Palembang.
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Find this review helpful?
Accommodation's Reply
03 Jun 2026
Thank you for your wonderful review. We are delighted to know that our hotel was the right choice for your family vacation. We hope that your time together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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a***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Very fun and delicious for the family.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Muhamad Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
It was a great stay here.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you were comfortable and enjoyed your stay with us. Guest satisfaction is our top priority, and positive feedback like yours encourages our entire team to continue striving to provide the best possible service. We hope to welcome you back to The Zuri Palembang Hotel again in the future. Sincerely, Jon Hendry, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The pool is clean and the views are beautiful. Highly recommended for bringing kids.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at The Zuri Palembang Hotel. We are delighted to hear that you enjoyed our clean swimming pool and beautiful views, and we are pleased that our hotel was a convenient choice for your family and children's vacation. We will share your positive feedback with our entire team to inspire us to continue providing the best service and facilities to all our guests. We hope to welcome you and your family back to The Zuri Palembang Hotel in the future. Sincerely, Yon Hendry, General Manager
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K***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
It was really fun, because we were staying with friends.
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Accommodation's Reply
01 Jun 2026
Thank you very much for your valuable feedback. We are delighted to hear that our hotel was the perfect place for your family trip. We hope you created many wonderful memories during your stay. We look forward to welcoming you back again. Thank you. General Manager John Hendley
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Bayu P. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Recommendations for family vacations.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Rizki S. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Best hotel, Ms. Tita at the reception is very friendly.
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Accommodation's Reply
03 Jun 2026
Thank you for your kind review. We are delighted to know that our hotel was a suitable choice for your family vacation. We hope that the time you spent together during your stay will be a wonderful memory. We look forward to welcoming you and your family back again soon. Sincerely, John Hendry, General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The hotel is super duper nice and large. The service is friendly, and there's a swimming pool with a great view. If I ever go back to Palembang, I'd love to stay there again.
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for your positive review of The Zuri Palembang Hotel. We are delighted to hear that you enjoyed our hotel's facilities, from the comfortable and spacious atmosphere to the friendly staff and the beautiful swimming pool view. Your positive feedback motivates our entire team to strive for the best possible service for all our guests. We hope to welcome you back again when you visit Palembang. See you soon at The Zuri Palembang Hotel 😊 Yon Hendry, General Manager
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Andika P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The room is spacious, cool, fast wifi, clean bathroom, fragrant lobby, very strategic... will come here again
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Zuri Palembang Hotel. We are delighted to hear that you enjoyed the comfort of your spacious and cool room, the fast Wi-Fi connection, the clean bathroom, the warm lobby atmosphere, and the excellent location. Such positive reviews are a great encouragement to our entire team in providing the best possible service to all our guests. We appreciate your trust and are honored that you plan to stay with us again in the future. We look forward to welcoming you back to The Zuri Palembang Hotel once more. Sincerely, Yon Hendry, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It's ok for a 4 star class, the price is competitive.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for taking the time to review and rate The Suriya Palembang Hotel exceptionally well. We are delighted to know that you found our hotel to be excellent value for a 4-star establishment. Such positive feedback is very meaningful to us and motivates us to strive for the best possible service and facilities for all our guests. We will continuously strive to improve the quality of our service to ensure that every stay at The Suriya Palembang is comfortable and memorable. Thank you again for your trust. We look forward to welcoming you back again in the future. Sincerely, Jon Hendry, General Manager
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Ranti A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ms. Tita, the receptionist, was friendly. Check-in was quick.
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Accommodation's Reply
31 May 2026
Thank you for your review. We are delighted to hear that you enjoyed your stay with us and gave us a 5-star rating. We hope to welcome you back again. Sincerely, John Hendry, General Manager
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Ari C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The location is quite strategic, breakfast is good, the room is clean, but the hot water takes a little while to heat up. The service is friendly, even though we checked in late.
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for choosing The Zuri Palembang Hotel and for taking the time to write a review. We are delighted to hear that you were impressed with our excellent location, the cleanliness of your room, the breakfast, and the friendly service from our team, even though you checked in quite late. Thank you also for your feedback regarding the hot water in the room. We will take this into consideration to improve and enhance the quality of our amenities to ensure a more comfortable stay for all our guests. We hope to welcome you back to The Zuri Palembang Hotel in the future. Sincerely, Yon Hendry, General Manager
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Sri H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very good and comfortable stay at this hotel 😍
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Thank you for your positive review of The Zuri Palembang Hotel. We are delighted to hear that you enjoyed your stay with us. Guest satisfaction and comfort are our top priority. Thank you for your trust in The Zuri Palembang Hotel. We hope to welcome you back again in the future. Sincerely, Jon Hendry, General Manager
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JERRY
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Every time the kids go on vacation, they always stay here. They love swimming and the view of Palembang at night.
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Accommodation's Reply
26 May 2026
Thank you very much for your review. We are very glad to hear that you enjoyed your stay at our hotel. We hope you will have a comfortable stay with us again next time. Sincerely, John Hendry, General Manager
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M***k
icon-origin-TRAVELOKA
7.4
/10
Reviewed 2 week(s) ago
Overall, it's good, but the only downside is that it doesn't have a smart TV. Oh dear! In 2026, a 3-4-star hotel still has an old-fashioned TV? It's better to fix it.
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Accommodation's Reply
22 May 2026
Thank you for your five-star rating. We hope to welcome you again next time. Please stay safe and healthy! Sincerely, Jon Hendry (General Manager)
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Jayut S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The front office team is friendly. Given, Fajar, etc.
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Accommodation's Reply
23 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
So far, I'm very happy here. The staff are friendly and helpful. It's perfect for a staycation with the kids.
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Accommodation's Reply
22 May 2026
Thank you for your five-star rating. We hope to welcome you again next time. Please stay safe and healthy! Sincerely, Jon Hendry (General Manager)
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Agus H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location, near the mall and place of worship for prayer, just a short walk across the hotel and lots of culinary food around the hotel location.
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, friendly staff, close to everywhere, you can also shop at Superindo.
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best The Zuri Palembang, the hotel is very comfortable
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Accommodation's Reply
20 May 2026
Thank you for your positive review. We appreciate your support and are glad to know you had a good experience with us. We hope to welcome you back for another memorable visit. Sincerely, Jon Hendry, General Manager
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