The Zuri Palembang

Hotels
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8.6
/10
Very Good
9,789 reviews

What Guests Say About Their Stay

Distance To City Center (550)
Ambiance (486)
Staff Friendliness (478)
Bedroom (474)

r***a

10.0
/ 10
I always stay here on every business trip to Jakarta. It's modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's simply the best.
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r***a

10.0
/ 10
Every business trip to Palembang, I always stay here. The place is modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's the best. The breakfast is top-notch.
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Hafizh J. L.

10.0
/ 10
The best, the staff is friendly, the rooms are nice. Overall, it's really fun 👍🏻
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A***a

10.0
/ 10
A staycation you won't regret! Staying at The Zuri Palembang was truly comfortable. The rooms are clean, modern, and make you feel at home. The service is friendly from check-in to check-out. The breakfast is complete and delicious, the facilities are also great, plus the strategic location makes it easy to get everywhere. If you're looking for a hotel in Palembang, The Zuri is a must-have on your wishlist! ⭐⭐⭐⭐⭐
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Chelsea F.

9.4
/ 10
Great location, and in the city center, easy to find food, very close to the mall. The room is great. The staff are super friendly and helpful. Shoutout to Pak Fajar, Kak Aan, Kak Regina, Kak Kiki, Kak Yahya, and Kak Andre for your hospitality during my last visit, especially Pak Fajar, always making sure our stay was good. Will definitely come back to this hotel.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

Discover The Zuri Palembang: Your Gateway to Sumatera Selatan

Welcome to The Zuri Palembang, a premier accommodation choice for travelers seeking comfort, convenience, and a touch of local charm in the vibrant heart of Sumatera Selatan, Indonesia. Whether you're visiting for business or leisure, The Zuri Palembang offers an exceptional experience, blending modern amenities with warm Indonesian hospitality. Room rates at The Zuri Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Zuri Palembang Location

Nestled in the bustling district of Palembang, The Zuri Palembang is conveniently situated at Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134. This prime location places you just a short distance from the city center, making it easy to explore all that Palembang has to offer. The hotel is easily accessible, with major transit hubs and key transportation routes nearby, ensuring a smooth journey for all our guests. The atmosphere surrounding The Zuri Palembang is one of vibrant energy, with a mix of modern development and traditional Indonesian culture. You'll find yourself close to local markets, cultural landmarks, and a variety of dining options, all within easy reach. For those looking to immerse themselves in the local scene, the proximity to key Palembang landmarks provides ample opportunities for exploration and discovery.

The Zuri Palembang Facilities & Services

Facilities for guests at The Zuri Palembang are designed to enhance your stay and cater to every need. We pride ourselves on offering a comprehensive range of services to ensure your comfort and enjoyment.
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge.
  • A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 8:00 PM, with services starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • A dedicated business center with printing and fax services, available from 8:00 AM to 6:00 PM. Fees apply for printing and faxing.
  • On-site parking is available for guests, offering a convenient and secure space for your vehicle. This service is complimentary.
  • A children's play area, providing a safe and fun environment for younger guests. Open from 9:00 AM to 5:00 PM, free of charge.

The Zuri Palembang Room Types

The Zuri Palembang offers a diverse selection of accommodations to suit every traveler's preferences. The room types of The Zuri Palembang are thoughtfully designed to provide comfort and style.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. These are non-smoking rooms, and some include a bathtub.
  • Suite:

    Spacious and elegantly appointed, with a City View. Non-smoking rooms, all equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with a choice of City View or Garden View. Non-smoking rooms, and some feature a bathtub.
The Zuri Palembang does not currently offer pet-friendly rooms.

The Zuri Palembang Dining & Restaurants

Savor the flavors of Palembang and beyond at The Zuri Palembang's dining establishments. Our culinary offerings are designed to delight your palate with a variety of delicious options.
  • The Zuri Restaurant:

    Our main dining venue, offering a delectable breakfast buffet from 6:00 AM to 10:00 AM, and an all-day dining menu featuring international and local Indonesian cuisine. Estimated price per person for lunch or dinner is PHP 800.
  • The Sky Lounge:

    Enjoy breathtaking city views and a selection of light snacks and refreshing beverages. Open from 4:00 PM to 11:00 PM. Estimated price per person for drinks and snacks is PHP 500.

The Zuri Palembang Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring the many attractions located near The Zuri Palembang.
  • Ampera Bridge:

    An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang):

    A significant religious and historical site, showcasing beautiful Islamic architecture.
  • Palembang City Center:

    Explore the heart of the city, with its bustling markets, shopping centers, and local eateries.
  • Kriyan Museum:

    Discover the artistic heritage of the region through its collection of traditional crafts and artifacts.
  • Puntikayu Park:

    A serene green space perfect for a relaxing stroll or a family outing.
If you are looking for other activities around The Zuri Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Zuri Palembang from the Airport

Getting to The Zuri Palembang from the airport is straightforward, with several convenient options available. The airport transfer service of The Zuri Palembang is designed to make your arrival as seamless as possible. Here's how to get to The Zuri Palembang:
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your doorstep. Prices start from PHP 1,200, depending on the vehicle type. You can book this through the hotel's concierge or directly via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to The Zuri Palembang typically takes around 45-60 minutes, depending on traffic. Estimated taxi fare is between PHP 300 to PHP 500.
  • Ride-hailing Service:

    You can also use a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to metered taxis.
  • Local Transport:

    For a more local experience, you can opt for local public transport, though this may require transfers and can be less direct. This is the most budget-friendly option, with costs typically under PHP 100.
For pre-booked convenience, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Zuri Palembang

Choosing The Zuri Palembang for your stay in Sumatera Selatan guarantees a memorable and comfortable experience. With excellent Room availability at The Zuri Palembang, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in a vibrant and accessible area of Palembang, close to key attractions and amenities.
  • Exceptional Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa for a truly relaxing stay.
  • Comfortable Rooms:

    A variety of well-appointed rooms designed for your comfort, with options for different views and preferences.
  • Delicious Dining:

    Savor local and international flavors at our on-site restaurants and lounge.
  • Convenient Access:

    Easy transportation options to and from the airport and around the city.
Booking The Zuri Palembang is simple and rewarding. We encourage you to book your stay through Traveloka to take advantage of their user-friendly platform and exclusive offers.

For your next trip, consider exploring more options: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in The Zuri Palembang

Entertainment Facility The Zuri Palembang
Entertainment Facility
Common Space The Zuri Palembang
Common Space
Lobby The Zuri Palembang
Lobby
Accommodation Services The Zuri Palembang
Accommodation Services
Exterior The Zuri Palembang
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Zuri Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang?
The Zuri Palembang is a 4.0-star hotel.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23 floors.
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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (9,774)
Other sources (15)
8.7
Very Good
From 9,774 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (333)
Ambiance (315)
Staff Friendliness (307)
Bedroom (306)
Variety (261)
Bathroom (256)
Accessibility (253)
Hotel Area (252)
Taste (250)
Room Space (248)
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
I always stay here on every business trip to Jakarta. It's modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's simply the best.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Every business trip to Palembang, I always stay here. The place is modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's the best. The breakfast is top-notch.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The environment is pleasant, and it's close to where we need to go. Thank you.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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m***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The best choice of accommodation during your visit to Palembang.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Sabilul H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Delicious food. Neat and clean rooms.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Bri I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, tidy rooms, and delicious breakfast.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Roby S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was neat, the service was friendly, and the breakfast was delicious.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Roby S., Thank you for your positive review. We are delighted to hear that you enjoyed the clean rooms, friendly service, and delicious breakfast during your stay at The Zuri Palembang Hotel. We hope to welcome you back for an even better experience on your next visit. See you soon! Sincerely, Jon Hendry (General Manager)
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Hotel in the center of Palembang, recommended for a business trip.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Elvin O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good service. Neat rooms. Delicious food.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Elvin, Thank you for your wonderful review. We are delighted to hear that you were satisfied with our service, clean rooms, and delicious food. We hope to welcome you back to Hotel Zuri Palembang again. Sincerely, Jon Hendry (General Manager)
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The room was clean and comfortable. The service was good and fast.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that the clean and comfortable rooms, along with the prompt service, made your stay enjoyable. We hope to welcome you back to Hotel Zuri Palembang again. Sincerely, Jon Hendry (General Manager)
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Alif G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The rooms are comfortable. The food is delicious. The facilities are complete.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Alif, Thank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of your room, the delicious food, and the comprehensive amenities we provided. We hope to welcome you back to Hotel Zuri Palembang again soon. Sincerely, Jon Hendry (General Manager)
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Hafizh J. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The best, the staff is friendly, the rooms are nice. Overall, it's really fun 👍🏻
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Accommodation's Reply
30 Jul 2026
Dear Mr. Hafiz, Thank you for your excellent review. We are delighted to hear that you were impressed with our friendly staff and comfortable rooms. We hope to welcome you back to Hotel Zuri Palembang again for another memorable stay. Sincerely, Jon Hendry (General Manager)
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siska w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 6 day(s) ago
There are small cockroaches in room 908. The room is not soundproof so you can hear the sound from the next room when you are talking.
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Accommodation's Reply
29 Jul 2026
Dear Ms. Siska, Thank you for taking the time to provide feedback. We apologize for the inconvenience caused by the small cockroaches in room 908 and the noise from the neighboring room which disturbed your comfort. We have forwarded this feedback to our housekeeping, pest control, and engineering teams for immediate action. We greatly appreciate your feedback, which will be valuable for future evaluations and for providing a better guest experience. We sincerely hope to have the opportunity to welcome you back with improved service. Sincerely, Jon Hendry (General Manager)
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Juli A. H. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Always nice to be here. And will come back soon.
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Accommodation's Reply
30 Jul 2026
Dear Juli, Thank you for your kind words! We're delighted you enjoyed your stay. We look forward to welcoming you back to The Zuri Hotel Palembang soon. Regards, Yon Hendri (General Manager)
Lily A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The rooms are clean and comfortable. The food is varied. The service is friendly.
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Accommodation's Reply
27 Jul 2026
Dear Lily, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed the clean rooms, the variety of food, and the friendly service from our team. We hope to welcome you back to Hotel Zuri Palembang again for another memorable stay. Sincerely, Jon Hendry (General Manager)
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly staff, great view of the city center.
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Accommodation's Reply
23 Jul 2026
Dear Mr./Ms. Nilai, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again soon. Sincerely, Jon Hendry, General Manager
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M***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Breakfast time is the most anticipated time of the stay. It was a pleasant experience.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that breakfast was a highlight of your stay and that you enjoyed it. We sincerely hope to welcome you back to The Zuri Palembang Hotel again for an even better experience. Sincerely, Jon Hendry (General Manager)
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
This is my third visit to this hotel, but there are very few charger sockets in the room :(
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Accommodation's Reply
22 Jul 2026
Dear Valued Customer, Thank you for choosing to stay with us for the third time. We greatly appreciate your trust and confidence. We apologize for any inconvenience regarding the limited number of power outlets in your room. We will forward your feedback to the relevant team for evaluation and improvement of our facilities. We hope to welcome you back for an even more comfortable stay on your next visit. Sincerely, Jon Hendry (General Manager)
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable. Parking is spacious and plentiful, and breakfast is varied.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you had a wonderful experience at our hotel. Such feedback motivates our team to continue striving to provide the best service. We hope to welcome you again soon. Sincerely, John Hendry, General Manager
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff were friendly and prompt with check-in and check-out. The restaurant service was similar, and the security staff at the door were very friendly and helpful.
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Accommodation's Reply
23 Jul 2026
Dear Mr./Ms. Nilai, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again soon. Sincerely, Jon Hendry, General Manager
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Number of reviews per page
20
40

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Bedroom 4 The Zuri Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Zuri Palembang

Traveloka (9,774)
Other sources (15)
8.7
Very Good
From 9,774 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
All
Distance to City Center (333)
Ambiance (315)
Staff Friendliness (307)
Bedroom (306)
Variety (261)
Bathroom (256)
Accessibility (253)
Hotel Area (252)
Taste (250)
Room Space (248)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
I always stay here on every business trip to Jakarta. It's modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's simply the best.
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See original
Find this review helpful?
Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
Translated by Google Icon
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Every business trip to Palembang, I always stay here. The place is modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's the best. The breakfast is top-notch.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The environment is pleasant, and it's close to where we need to go. Thank you.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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m***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The best choice of accommodation during your visit to Palembang.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Sabilul H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Delicious food. Neat and clean rooms.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Bri I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, tidy rooms, and delicious breakfast.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Roby S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was neat, the service was friendly, and the breakfast was delicious.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Roby S., Thank you for your positive review. We are delighted to hear that you enjoyed the clean rooms, friendly service, and delicious breakfast during your stay at The Zuri Palembang Hotel. We hope to welcome you back for an even better experience on your next visit. See you soon! Sincerely, Jon Hendry (General Manager)
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Hotel in the center of Palembang, recommended for a business trip.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager
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Elvin O.
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10.0
/10
Reviewed 6 day(s) ago
Good service. Neat rooms. Delicious food.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Elvin, Thank you for your wonderful review. We are delighted to hear that you were satisfied with our service, clean rooms, and delicious food. We hope to welcome you back to Hotel Zuri Palembang again. Sincerely, Jon Hendry (General Manager)
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The room was clean and comfortable. The service was good and fast.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that the clean and comfortable rooms, along with the prompt service, made your stay enjoyable. We hope to welcome you back to Hotel Zuri Palembang again. Sincerely, Jon Hendry (General Manager)
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Alif G.
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10.0
/10
Reviewed 6 day(s) ago
The rooms are comfortable. The food is delicious. The facilities are complete.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Alif, Thank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of your room, the delicious food, and the comprehensive amenities we provided. We hope to welcome you back to Hotel Zuri Palembang again soon. Sincerely, Jon Hendry (General Manager)
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Hafizh J. L.
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10.0
/10
Reviewed 6 day(s) ago
The best, the staff is friendly, the rooms are nice. Overall, it's really fun 👍🏻
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Mr. Hafiz, Thank you for your excellent review. We are delighted to hear that you were impressed with our friendly staff and comfortable rooms. We hope to welcome you back to Hotel Zuri Palembang again for another memorable stay. Sincerely, Jon Hendry (General Manager)
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siska w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 6 day(s) ago
There are small cockroaches in room 908. The room is not soundproof so you can hear the sound from the next room when you are talking.
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Accommodation's Reply
29 Jul 2026
Dear Ms. Siska, Thank you for taking the time to provide feedback. We apologize for the inconvenience caused by the small cockroaches in room 908 and the noise from the neighboring room which disturbed your comfort. We have forwarded this feedback to our housekeeping, pest control, and engineering teams for immediate action. We greatly appreciate your feedback, which will be valuable for future evaluations and for providing a better guest experience. We sincerely hope to have the opportunity to welcome you back with improved service. Sincerely, Jon Hendry (General Manager)
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Juli A. H. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Always nice to be here. And will come back soon.
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Accommodation's Reply
30 Jul 2026
Dear Juli, Thank you for your kind words! We're delighted you enjoyed your stay. We look forward to welcoming you back to The Zuri Hotel Palembang soon. Regards, Yon Hendri (General Manager)
Lily A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The rooms are clean and comfortable. The food is varied. The service is friendly.
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Accommodation's Reply
27 Jul 2026
Dear Lily, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed the clean rooms, the variety of food, and the friendly service from our team. We hope to welcome you back to Hotel Zuri Palembang again for another memorable stay. Sincerely, Jon Hendry (General Manager)
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly staff, great view of the city center.
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Accommodation's Reply
23 Jul 2026
Dear Mr./Ms. Nilai, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again soon. Sincerely, Jon Hendry, General Manager
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M***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Breakfast time is the most anticipated time of the stay. It was a pleasant experience.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that breakfast was a highlight of your stay and that you enjoyed it. We sincerely hope to welcome you back to The Zuri Palembang Hotel again for an even better experience. Sincerely, Jon Hendry (General Manager)
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
This is my third visit to this hotel, but there are very few charger sockets in the room :(
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Accommodation's Reply
22 Jul 2026
Dear Valued Customer, Thank you for choosing to stay with us for the third time. We greatly appreciate your trust and confidence. We apologize for any inconvenience regarding the limited number of power outlets in your room. We will forward your feedback to the relevant team for evaluation and improvement of our facilities. We hope to welcome you back for an even more comfortable stay on your next visit. Sincerely, Jon Hendry (General Manager)
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable. Parking is spacious and plentiful, and breakfast is varied.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you had a wonderful experience at our hotel. Such feedback motivates our team to continue striving to provide the best service. We hope to welcome you again soon. Sincerely, John Hendry, General Manager
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff were friendly and prompt with check-in and check-out. The restaurant service was similar, and the security staff at the door were very friendly and helpful.
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Accommodation's Reply
23 Jul 2026
Dear Mr./Ms. Nilai, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again soon. Sincerely, Jon Hendry, General Manager
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