Veranda Hotel Pakubuwono

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8.5
/10
Very Good
4,827 reviews

What Guests Say About Their Stay

Taupan A. P.

9.7
/ 10
Clean, comfortable, and safe.. that's my impression of staying for 5 days and 4 nights at this hotel.. breakfast with a different menu every day and the delicious taste of all the food made me fail my diet..😁 Recommended ⭐⭐⭐⭐
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Rio A. P.

10.0
/ 10
My family and I stayed here; there's a children's playroom and swimming pool, and my kids loved it. It's also close to Gandaria City Mall. The staff, from security to the restaurant, are incredibly friendly.
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M***i

10.0
/ 10
interesting experience always stay here, maintained and improved
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Verified Traveler

10.0
/ 10
I had the pleasure of staying at the Veranda Hotel Pakubuwono, Jakarta on 29 and 30 September 2025, and it was a truly refreshing experience. Nestled amidst lush greenery, the hotel offers a serene oasis in the heart of a bustling city—an ideal retreat for both business and leisure. From the moment I arrived, the warmth and professionalism of the staff stood out. A special mention to Ms. Stacy, whose attentiveness and helpful nature made my stay all the more comfortable. Her dedication, along with the consistently courteous service from the entire team, reflects the hotel’s commitment to excellence. The tranquil surroundings, thoughtful hospitality, and elegant ambiance made for a memorable visit. I look forward to returning and would gladly recommend Veranda Hotel Pakubuwono to anyone seeking calm, comfort, and genuine care in Jakarta.

isnin h.

10.0
/ 10
I've actually written my honest review of this hotel many times. Every time I visit Jakarta, I always stay at this hotel. Besides the hotel's cleanliness, friendly staff, spacious rooms, and complete amenities, the homey atmosphere is what makes me miss it. For a business traveler like me, a hotel needs a homey feel. So when I'm in my room, I don't feel like I'm working far from home; I feel like I'm still at home. Thank you, Veranda Hotel, for being the most comfortable place I've been able to work well in Jakarta. Best of luck to you, Veranda.
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In the Area
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Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Veranda Hotel at Pakubuwono Veranda Hotel Pakubuwono is a hotel is located at North Kebayoran Lama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Veranda Hotel Pakubuwono

Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130
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Lobby Veranda Hotel Pakubuwono
Lobby 2 Veranda Hotel Pakubuwono

Discover More About Veranda Hotel Pakubuwono

The Charm of Veranda Hotel Pakubuwono

Planning your next adventure to Jakarta and looking for a comfortable and convenient base? Veranda Hotel Pakubuwono offers a welcoming retreat for travellers seeking a blend of modern comfort and strategic location. Nestled in the vibrant heart of Indonesia's capital, this hotel provides a fantastic starting point for exploring all that Jakarta has to offer, from bustling city life to cultural discoveries. For Australian travellers, understanding the amenities, accessibility, and local experiences is key to a memorable trip, and Veranda Hotel Pakubuwono aims to deliver just that. Rates at Veranda Hotel Pakubuwono start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Veranda Hotel Pakubuwono

Veranda Hotel Pakubuwono is situated in the dynamic Kebayoran Baru area of Jakarta Selatan, a district known for its blend of residential calm and commercial activity. This prime location places you within easy reach of key business districts, popular shopping centres, and a variety of dining and entertainment options. While not directly on the coast like Sydney's Bondi Beach, the area offers a distinctly urban charm, with tree-lined streets and a sense of local community. The hotel is conveniently located approximately 15 kilometres from Soekarno-Hatta International Airport (CGK), and while there isn't a direct train line like Melbourne's City Loop right at its doorstep, it offers good access to major roadways, making it straightforward to navigate the city via taxi or rideshare services. The surrounding neighbourhood is dotted with local eateries and small shops, providing a glimpse into daily Jakarta life, and is often described as being close to vibrant local cafes and weekend markets, offering a taste of the local flavour.

Guest Facilities and Services at Veranda Hotel Pakubuwono

Guest facilities at Veranda Hotel Pakubuwono are designed to ensure a comfortable and hassle-free stay. Australian travellers often appreciate reliable amenities, and this hotel aims to provide just that. You can expect to find essential services such as complimentary Wi-Fi throughout the property, allowing you to stay connected with friends and family back home or plan your next day's adventures. The hotel typically offers a helpful 24-hour front desk, ready to assist with any queries or requests you may have, much like the friendly service you'd find in a well-regarded Australian boutique hotel. While specific details on fitness centres or luggage storage may vary, the focus is generally on providing a clean, comfortable, and functional environment for all guests. For those who enjoy a good start to their day, the availability of breakfast options is usually a highlight, often featuring a mix of local Indonesian flavours and international choices, catering to diverse palates.

Room Information and Stay Experience at Veranda Hotel Pakubuwono

The room types of Veranda Hotel Pakubuwono are curated to offer a restful sanctuary after a day of exploring Jakarta. Whether you're travelling solo, as a couple, or with family, the hotel typically provides a range of accommodation options designed for comfort and convenience. You can anticipate well-appointed rooms that prioritise cleanliness and modern amenities. Key to a good stay for many travellers, including those from Australia, is effective climate control, ensuring your room remains at a pleasant temperature regardless of the Jakarta heat. Beds are usually comfortable, and bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly, the overall experience aims to be one of quiet comfort and a good night's sleep, allowing you to recharge for the adventures ahead.

Recommended Nearby Dining and Cafes around Veranda Hotel Pakubuwono

Jakarta is a culinary paradise, and the area around Veranda Hotel Pakubuwono is no exception. While specific restaurant names are best discovered upon arrival, you'll find a rich tapestry of dining experiences within easy reach. The neighbourhood is known for its diverse food scene, ranging from casual local warungs serving authentic Indonesian dishes to more contemporary cafes offering a taste of international cuisine. For those who appreciate a good coffee and a relaxed brunch, similar to the café culture found in Melbourne's laneways or Sydney's beachside suburbs, you'll be pleased to know that Jakarta's coffee scene is thriving. Expect to find places that offer freshly brewed coffee and delicious breakfast options, perfect for fuelling your day. Exploring the local streets will undoubtedly lead you to hidden gems and popular spots where you can savour the vibrant flavours of Jakarta.

Popular Attractions and Activities near Veranda Hotel Pakubuwono

Jakarta offers a wealth of attractions, and Veranda Hotel Pakubuwono serves as an excellent gateway to exploring them. Within the broader Jakarta Selatan area and easily accessible from the hotel, you can immerse yourself in the city's rich culture and vibrant atmosphere. Here are some popular spots and activities you might consider: * National Monument (Monas): A towering symbol of Indonesia's independence, offering panoramic views of the city from its observation deck. * Istiqlal Mosque and Jakarta Cathedral: Witness the remarkable architectural harmony of these two significant religious sites, standing side-by-side. * National Museum of Indonesia: Delve into the country's history, art, and ethnography with its extensive collection of artifacts. * Kota Tua (Old Batavia): Step back in time in this historic district, with its colonial-era buildings, museums, and lively street performers. * Thousand Islands (Pulau Seribu): For a coastal escape, consider a day trip to these nearby islands for snorkelling, diving, or simply relaxing on the beach. If you are looking for other activities around Veranda Hotel Pakubuwono, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Veranda Hotel Pakubuwono from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to Veranda Hotel Pakubuwono is straightforward, with several convenient options available. Understanding your choices for airport transfer service of Veranda Hotel Pakubuwono can help you plan your arrival smoothly. Here’s how to get to Veranda Hotel Pakubuwono: * Airport Train: The airport train service provides a fast and efficient way to reach the city centre, from where you can take a taxi or rideshare service to the hotel. * Airport Shuttle Bus: Several shuttle bus services operate from the airport to various points in Jakarta. You would then need to complete your journey via taxi or rideshare. * Metered Taxi: Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. * Rideshare Service: Popular rideshare services are also a convenient option, with designated pick-up points at the airport. For a seamless travel experience, consider pre-booking your Airport transfer service or arranging a taxi upon arrival.

Summary of Why You Should Choose Veranda Hotel Pakubuwono

Veranda Hotel Pakubuwono stands out as a compelling choice for Australian travellers seeking a comfortable, well-located, and value-for-money accommodation in Jakarta. Its strategic position in Kebayoran Baru offers excellent access to the city's attractions, business hubs, and dining scenes. The hotel's commitment to providing a clean and comfortable environment, coupled with friendly service, ensures a pleasant stay. Here’s a quick summary of why Veranda Hotel Pakubuwono is a great option: * Prime Location: Situated in a vibrant and accessible part of Jakarta Selatan. * Comfortable Accommodation: Rooms designed for relaxation with essential modern amenities. * Convenient Services: Including Wi-Fi and a 24-hour front desk to assist with your needs. * Local Immersion: Easy access to authentic dining and cultural experiences. Ready to experience Jakarta? Check room availability at Veranda Hotel Pakubuwono and Book Veranda Hotel Pakubuwono today to secure your ideal stay. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Veranda Hotel Pakubuwono

Swimming Pool Veranda Hotel Pakubuwono
Swimming Pool
Entertainment Facility Veranda Hotel Pakubuwono
Entertainment Facility
Fitness Center Veranda Hotel Pakubuwono
Fitness Center
Functional Hall Veranda Hotel Pakubuwono
Functional Hall
Lobby Veranda Hotel Pakubuwono
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Things to Do

  • Garden
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Veranda Hotel Pakubuwono

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Extra Breakfast

Accommodation charges IDR 193,600/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Veranda Hotel Pakubuwono
184
Number of floors in Veranda Hotel Pakubuwono
8
Another facilities in Veranda Hotel Pakubuwono
Bellhop, Concierge, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked questions about Veranda Hotel Pakubuwono

What are available facilities at Veranda Hotel Pakubuwono ?
There are top facilites at Veranda Hotel Pakubuwono such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Veranda Hotel Pakubuwono ?
The standard check-in time at Veranda Hotel Pakubuwono is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Veranda Hotel Pakubuwono provide breakfast?
Yes, Veranda Hotel Pakubuwono provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Hotel Pakubuwono ?
Veranda Hotel Pakubuwono has a 4.0-star rating.
How many floors does Veranda Hotel Pakubuwono have?
Veranda Hotel Pakubuwono has 8.
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Veranda Hotel Pakubuwono reviews and ratings

Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,587)
Other sources (240)
8.6
Very Good
From 4,587 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
All
Staff Friendliness (75)
Ambiance (66)
Distance to City Center (61)
Bedroom (60)
Hotel Area (59)
Accessibility (56)
Surroundings (55)
Bathroom (55)
Room Space (54)
Family Friendly (49)
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Traveller Reviews Veranda Hotel Pakubuwono

Number of reviews per page
20
40
Customer reviews
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Taupan A. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Clean, comfortable, and safe.. that's my impression of staying for 5 days and 4 nights at this hotel.. breakfast with a different menu every day and the delicious taste of all the food made me fail my diet..😁 Recommended ⭐⭐⭐⭐
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A***d
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
I booked a non-smoking room but was given a smoking room. When we checked in late at night, the staff arbitrarily assigned us a smoking room. We were short of breath upon entering the room, and that night we were moved to the Mulia Senayan Hotel because Veranda Hotel offered no solution, as all the non-smoking rooms were already occupied, even though we had booked well in advance. Furthermore, the check-in service from the Veranda Hotel check-in officer, Laras, was poor.
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was spacious and clean. Service was excellent.
1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear S***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
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Mustafrizal
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff are friendly, the hotel is close to the city center and the breakfast is very varied.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Mustafrizal, From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Y***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly hotel staff, comfortable rooms, delicious food.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. Y*s, Warm congratulations from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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T***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
I enjoyed my stay there. Maybe because the room is facing the main road and I can hear the traffic, so the hotel provided earplugs in the room. Overall, highly recommended.
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Accommodation's Reply
30 Jul 2026
Dear T***g Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
L***s
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
The hotel's location is very strategic and excellent. Unfortunately, the service is very strange. I always order food, but when I don't arrive in person and call from the room, my order can't be processed because only breakfast is available. Even though I can order food every time I stay, I find the service very strange. I don't understand it. It's really strange. Please improve.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. L*s, Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your recent stay. We are delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. We apologize that your experience with the food service did not meet your expectations. At Veranda Pakubuwono, we are committed to providing an excellent service experience for all our guests, therefore your feedback is very important to us. Thank you for sharing your concern, and we hope you will give us the opportunity to serve you better in the future. We look forward to welcoming you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Worth coming back, keep up the great hospitality.
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Accommodation's Reply
30 Jul 2026
Dear C***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
Triyanita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
There's a free shuttle to Senayan. The food is varied and delicious, with a whole cake for dessert at breakfast. The rooms are quite comfortable.
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Accommodation's Reply
22 Jul 2026
Dear Ms. Triyanita, Sincerely yours, from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I absolutely loved staying here, from the lobby, the rooms, the facilities, the pool, to the breakfast. The best!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. R*a, Sincerely, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed the hotel's facilities, from the lobby to the breakfast. We wish you a pleasant stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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Rio A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
My family and I stayed here; there's a children's playroom and swimming pool, and my kids loved it. It's also close to Gandaria City Mall. The staff, from security to the restaurant, are incredibly friendly.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Mr. Rio A.P., Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed the hotel's facilities, location, and the friendliness of our staff. We wish you a pleasant stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Everything is great, from the room service, clean, and also the ambiance.
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Accommodation's Reply
11 Jun 2026
Dear R***a Greetings from Veranda Hotel Pakubuwono. Thank you for sharing a great experience of your recent visit. I am elated to hear that we were able to deliver a memorable experience for you. We are pleased to hear that you were satisfied with the ambience and room service. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I always love staying at Veranda!
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Accommodation's Reply
11 Jun 2026
Dear R***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
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Budi W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The hotel is located close to everything and has easy access, both to the mall and the city center.
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Accommodation's Reply
20 May 2026
Dear Mr. Budi W., From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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DEWI P. S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Receptionist Agung's service is very friendly and good.
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Accommodation's Reply
20 May 2026
Dear Mr. Davy P.S.M., Sincerely yours from Veranda Pakubuwono Hotel. We are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff member, Agung, further enhanced your experience. We will bestow upon him the commendation he deserves for his outstanding service. Sincerely, Davy Novita, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Very hospitable staff. Went out of the way to address my requests.
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Accommodation's Reply
19 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
My favorite place to go on a hideaway or staycation
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Accommodation's Reply
07 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
Closet water very small and the jet washer not strong
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Accommodation's Reply
23 Apr 2026
Dear G***a, Greetings from Veranda Hotel Pakubuwono. We appreciate you for writing us feedback on your stay. As much as we would like you to have an excellent stay, we regret that you have experienced such inconvenience due to the inconsistent water pressure in the closet and the jet washer. Please be assured that this is not in line with our service and facility standards. We take your comments seriously and have already addressed this matter with our engineering and housekeeping teams. As part of our action plan, we are conducting a thorough inspection of all jet washers to ensure proper water pressure and functionality, as well as reviewing our room facilities to identify areas for improvement and enhancement. We truly appreciate your valuable input and On behalf of the management, please accept my sincerest apology for the unpleasant experience you encountered. Rest assured that this matter has been escalated to our respective departments to rectify the issue and create a better experience for your upcoming visit. Thank you for sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Novita General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The rooms are comfortable, clean and the staff are friendly.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. B*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Rizqy F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff were very friendly and the hotel room was very clean.
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Accommodation's Reply
13 Apr 2026
Dear Rizqy F, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Number of reviews per page
20
40

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Lobby 4 Veranda Hotel Pakubuwono

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,587)
Other sources (240)
8.6
Very Good
From 4,587 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
All
Staff Friendliness (75)
Ambiance (66)
Distance to City Center (61)
Bedroom (60)
Hotel Area (59)
Accessibility (56)
Surroundings (55)
Bathroom (55)
Room Space (54)
Family Friendly (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Veranda Hotel Pakubuwono

Number of reviews per page
20
40
Customer reviews
Profile Picture
Taupan A. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Clean, comfortable, and safe.. that's my impression of staying for 5 days and 4 nights at this hotel.. breakfast with a different menu every day and the delicious taste of all the food made me fail my diet..😁 Recommended ⭐⭐⭐⭐
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A***d
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5.8
/10
Reviewed 5 week(s) ago
I booked a non-smoking room but was given a smoking room. When we checked in late at night, the staff arbitrarily assigned us a smoking room. We were short of breath upon entering the room, and that night we were moved to the Mulia Senayan Hotel because Veranda Hotel offered no solution, as all the non-smoking rooms were already occupied, even though we had booked well in advance. Furthermore, the check-in service from the Veranda Hotel check-in officer, Laras, was poor.
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S***a
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8.5
/10
Reviewed 6 week(s) ago
The room was spacious and clean. Service was excellent.
1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear S***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
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Mustafrizal
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8.5
/10
Reviewed 7 week(s) ago
The staff are friendly, the hotel is close to the city center and the breakfast is very varied.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Mustafrizal, From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Y***s
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10.0
/10
Reviewed 8 week(s) ago
Friendly hotel staff, comfortable rooms, delicious food.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. Y*s, Warm congratulations from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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T***g
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Leisure
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9.6
/10
Reviewed 8 week(s) ago
I enjoyed my stay there. Maybe because the room is facing the main road and I can hear the traffic, so the hotel provided earplugs in the room. Overall, highly recommended.
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Accommodation's Reply
30 Jul 2026
Dear T***g Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
L***s
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6.8
/10
Reviewed 8 week(s) ago
The hotel's location is very strategic and excellent. Unfortunately, the service is very strange. I always order food, but when I don't arrive in person and call from the room, my order can't be processed because only breakfast is available. Even though I can order food every time I stay, I find the service very strange. I don't understand it. It's really strange. Please improve.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. L*s, Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your recent stay. We are delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. We apologize that your experience with the food service did not meet your expectations. At Veranda Pakubuwono, we are committed to providing an excellent service experience for all our guests, therefore your feedback is very important to us. Thank you for sharing your concern, and we hope you will give us the opportunity to serve you better in the future. We look forward to welcoming you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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C***a
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Transit
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10.0
/10
Reviewed 9 week(s) ago
Worth coming back, keep up the great hospitality.
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Accommodation's Reply
30 Jul 2026
Dear C***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
Triyanita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
There's a free shuttle to Senayan. The food is varied and delicious, with a whole cake for dessert at breakfast. The rooms are quite comfortable.
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Accommodation's Reply
22 Jul 2026
Dear Ms. Triyanita, Sincerely yours, from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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R***a
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
I absolutely loved staying here, from the lobby, the rooms, the facilities, the pool, to the breakfast. The best!
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Accommodation's Reply
22 Jul 2026
Dear Mr./Ms. R*a, Sincerely, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed the hotel's facilities, from the lobby to the breakfast. We wish you a pleasant stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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Rio A. P.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
My family and I stayed here; there's a children's playroom and swimming pool, and my kids loved it. It's also close to Gandaria City Mall. The staff, from security to the restaurant, are incredibly friendly.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Mr. Rio A.P., Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed the hotel's facilities, location, and the friendliness of our staff. We wish you a pleasant stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Everything is great, from the room service, clean, and also the ambiance.
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Accommodation's Reply
11 Jun 2026
Dear R***a Greetings from Veranda Hotel Pakubuwono. Thank you for sharing a great experience of your recent visit. I am elated to hear that we were able to deliver a memorable experience for you. We are pleased to hear that you were satisfied with the ambience and room service. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
R***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I always love staying at Veranda!
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Accommodation's Reply
11 Jun 2026
Dear R***a Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
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Budi W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The hotel is located close to everything and has easy access, both to the mall and the city center.
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Accommodation's Reply
20 May 2026
Dear Mr. Budi W., From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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DEWI P. S. M.
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10.0
/10
Reviewed 18 week(s) ago
Receptionist Agung's service is very friendly and good.
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Accommodation's Reply
20 May 2026
Dear Mr. Davy P.S.M., Sincerely yours from Veranda Pakubuwono Hotel. We are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff member, Agung, further enhanced your experience. We will bestow upon him the commendation he deserves for his outstanding service. Sincerely, Davy Novita, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Very hospitable staff. Went out of the way to address my requests.
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Accommodation's Reply
19 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
My favorite place to go on a hideaway or staycation
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Accommodation's Reply
07 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
Closet water very small and the jet washer not strong
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Accommodation's Reply
23 Apr 2026
Dear G***a, Greetings from Veranda Hotel Pakubuwono. We appreciate you for writing us feedback on your stay. As much as we would like you to have an excellent stay, we regret that you have experienced such inconvenience due to the inconsistent water pressure in the closet and the jet washer. Please be assured that this is not in line with our service and facility standards. We take your comments seriously and have already addressed this matter with our engineering and housekeeping teams. As part of our action plan, we are conducting a thorough inspection of all jet washers to ensure proper water pressure and functionality, as well as reviewing our room facilities to identify areas for improvement and enhancement. We truly appreciate your valuable input and On behalf of the management, please accept my sincerest apology for the unpleasant experience you encountered. Rest assured that this matter has been escalated to our respective departments to rectify the issue and create a better experience for your upcoming visit. Thank you for sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Novita General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The rooms are comfortable, clean and the staff are friendly.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. B*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Rizqy F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff were very friendly and the hotel room was very clean.
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Accommodation's Reply
13 Apr 2026
Dear Rizqy F, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
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