Veranda Hotel Pakubuwono

8.5
/10
Very Good
4,720 reviews

What Guests Say About Their Stay

Staff Friendliness (110)
Bedroom (97)
Ambiance (96)
Distance To City Center (91)

M***i

10.0
/ 10
interesting experience always stay here, maintained and improved
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Verified Traveler

10.0
/ 10
I had the pleasure of staying at the Veranda Hotel Pakubuwono, Jakarta on 29 and 30 September 2025, and it was a truly refreshing experience. Nestled amidst lush greenery, the hotel offers a serene oasis in the heart of a bustling city—an ideal retreat for both business and leisure. From the moment I arrived, the warmth and professionalism of the staff stood out. A special mention to Ms. Stacy, whose attentiveness and helpful nature made my stay all the more comfortable. Her dedication, along with the consistently courteous service from the entire team, reflects the hotel’s commitment to excellence. The tranquil surroundings, thoughtful hospitality, and elegant ambiance made for a memorable visit. I look forward to returning and would gladly recommend Veranda Hotel Pakubuwono to anyone seeking calm, comfort, and genuine care in Jakarta.

isnin h.

10.0
/ 10
I've actually written my honest review of this hotel many times. Every time I visit Jakarta, I always stay at this hotel. Besides the hotel's cleanliness, friendly staff, spacious rooms, and complete amenities, the homey atmosphere is what makes me miss it. For a business traveler like me, a hotel needs a homey feel. So when I'm in my room, I don't feel like I'm working far from home; I feel like I'm still at home. Thank you, Veranda Hotel, for being the most comfortable place I've been able to work well in Jakarta. Best of luck to you, Veranda.
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D***h

10.0
/ 10
First time staying at Veranda hotel, the hotel is nice, clean, the room is clean and quite spacious. For food, the breakfast has interesting variations and all taste good, the dining room in the restaurant is also quite spacious, there is also an outdoor dining area.
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Putri W.

9.4
/ 10
Very satisfied with our stay and the service. Staff were lovely, attentive, and caring. The room was also very clean.
In the Area
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Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Veranda Hotel at Pakubuwono Veranda Hotel Pakubuwono is a hotel is located at North Kebayoran Lama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Veranda Hotel Pakubuwono

Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130
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Lobby Veranda Hotel Pakubuwono
Lobby 2 Veranda Hotel Pakubuwono

Discover More About Veranda Hotel Pakubuwono

Discover Your Oasis in Jakarta: Veranda Hotel Pakubuwono

Welcome to Veranda Hotel Pakubuwono, your premier destination for a comfortable and memorable stay in the vibrant heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, our hotel offers a perfect blend of modern amenities, exceptional service, and a prime location that puts the best of the city at your fingertips. Experience the warmth of Indonesian hospitality and discover why Veranda Hotel Pakubuwono is the ideal choice for your next Jakarta adventure. Room rates at Veranda Hotel Pakubuwono start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Veranda Hotel Pakubuwono Location

Nestled in the sophisticated district of Kebayoran Baru, South Jakarta, Veranda Hotel Pakubuwono is strategically situated at Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130. This prime location offers convenient access to the city's bustling commercial and entertainment hubs, while still providing a tranquil retreat from the urban hustle. Located approximately 15 kilometers from Soekarno-Hatta International Airport (CGK) and a short drive from major arterial roads, getting to and from our hotel is a breeze. The atmosphere surrounding Veranda Hotel Pakubuwono is one of refined elegance, with proximity to upscale shopping centers, diverse culinary experiences, and serene green spaces, making it perfect for both productive business trips and relaxing getaways. For those looking to explore, the iconic Plaza Senayan and Senayan City are just a stone's throw away, offering world-class shopping and dining.

Veranda Hotel Pakubuwono Facilities & Services

Facilities for guests at Veranda Hotel Pakubuwono are designed to enhance your comfort and convenience throughout your stay.
  • Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering various treatments from 10:00 AM to 9:00 PM (additional charges apply).
  • Stay active at our well-equipped fitness center, available 24/7 for all guests.
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Secure and convenient free parking is available for guests with private vehicles.
  • Our 24-hour front desk is always ready to assist with any requests or information you may need.

Veranda Hotel Pakubuwono Room Types

Discover a range of meticulously designed accommodations that cater to every traveler's needs. The room types of Veranda Hotel Pakubuwono offer a variety of options to ensure a comfortable and personalized stay.
  • Deluxe Room:

    Available with either a City View or Garden View, these rooms are perfect for solo travelers or couples. Non-smoking rooms are standard, and some Deluxe rooms feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced space and amenities, Executive Rooms provide a City View and are all non-smoking. A bathtub is available in select rooms.
  • Suite:

    For those seeking a more luxurious experience, our Suites boast spacious living areas and stunning City Views. These rooms are non-smoking and include a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfort, typically with a Garden View. All Family Rooms are non-smoking, and some may feature a bathtub.
Veranda Hotel Pakubuwono is a pet-friendly hotel. For guests bringing their furry companions, an additional cleaning fee of PHP 1,500 per pet, per stay, will be applied to ensure a pristine environment for all guests. Please inform the hotel in advance if you plan to bring a pet.

Veranda Hotel Pakubuwono Dining & Restaurants

Savor a delightful culinary journey at Veranda Hotel Pakubuwono, where diverse flavors and inviting ambiances await.
  • The Veranda Restaurant:

    Our main dining venue offers a delectable international buffet breakfast from 6:00 AM to 10:00 AM, with estimated prices per person for lunch and dinner ranging from PHP 800 to PHP 1,200. The restaurant is open daily from 6:00 AM to 10:00 PM, serving a variety of local and international dishes.
  • The Veranda Lounge:

    Perfect for a casual meeting or a relaxing evening, the lounge serves light snacks and beverages from 10:00 AM to 11:00 PM. Enjoy coffee, tea, and a selection of pastries and sandwiches.

Veranda Hotel Pakubuwono Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Veranda Hotel Pakubuwono.
  • Plaza Senayan:

    A premier shopping destination offering a wide array of international and local brands, fine dining, and entertainment options.
  • Senayan City:

    Another upscale mall known for its fashion boutiques, department stores, cinemas, and diverse food court.
  • Gelora Bung Karno Stadium Complex:

    A major sports and entertainment complex, often hosting international sporting events and concerts.
  • National Museum of Indonesia:

    Explore the rich history and cultural heritage of Indonesia through its extensive collection of artifacts and exhibits.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a significant landmark and a beautiful example of modern Islamic architecture.
If you are looking for other activities around Veranda Hotel Pakubuwono, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Veranda Hotel Pakubuwono from the Airport

Navigating your journey to Veranda Hotel Pakubuwono is made simple with various transportation options available from Soekarno-Hatta International Airport (CGK). The airport transfer service of Veranda Hotel Pakubuwono ensures a smooth transition to your accommodation. Here's how to get to Veranda Hotel Pakubuwono:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless door-to-door experience, with rates starting from approximately PHP 1,500, depending on the vehicle type. You can arrange this directly with the hotel or through Traveloka.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used, and the estimated fare to Veranda Hotel Pakubuwono is around PHP 300 to PHP 500, with potential surcharges during peak hours.
  • Ride-hailing Services:

    You can easily book a ride through popular ride-hailing apps. Look for designated pick-up points at the airport. Fares are typically comparable to metered taxis, ranging from PHP 300 to PHP 500.
  • Airport Premium Buses:

    While less direct, some airport bus services may take you to major hubs within Jakarta from where you can take a taxi or ride-hailing service to the hotel. This is a more budget-friendly option, with bus fares usually under PHP 100.
For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Veranda Hotel Pakubuwono

Choosing Veranda Hotel Pakubuwono for your Jakarta stay guarantees a blend of comfort, convenience, and excellent value. Here are the top reasons to make us your home away from home:
  • Prime Location:

    Situated in the desirable Kebayoran Baru district, offering easy access to business, shopping, and entertainment areas.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness center, spa, and family-friendly amenities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit your needs, with options for city or garden views and bathtubs.
  • Delicious Dining:

    Experience diverse culinary offerings at our on-site restaurant and lounge.
  • Warm Hospitality:

    Our dedicated staff are committed to providing a welcoming and memorable experience.
Discover the best Room availability at Veranda Hotel Pakubuwono and secure your preferred dates. Booking Veranda Hotel Pakubuwono is simple and convenient through Traveloka.

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All facilities in Veranda Hotel Pakubuwono

Swimming Pool Veranda Hotel Pakubuwono
Swimming Pool
Entertainment Facility Veranda Hotel Pakubuwono
Entertainment Facility
Fitness Center Veranda Hotel Pakubuwono
Fitness Center
Functional Hall Veranda Hotel Pakubuwono
Functional Hall
Lobby Veranda Hotel Pakubuwono
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Garden
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Veranda Hotel Pakubuwono

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Extra Breakfast

Accommodation charges IDR 193,600/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Veranda Hotel Pakubuwono
184
Number of floors in Veranda Hotel Pakubuwono
8
Another facilities in Veranda Hotel Pakubuwono
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Veranda Hotel Pakubuwono

What are available facilities at Veranda Hotel Pakubuwono ?
There are top facilites at Veranda Hotel Pakubuwono such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Veranda Hotel Pakubuwono ?
The standard check-in time at Veranda Hotel Pakubuwono is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Veranda Hotel Pakubuwono provide breakfast?
Yes, Veranda Hotel Pakubuwono provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Hotel Pakubuwono ?
Veranda Hotel Pakubuwono is a 4.0-star hotel.
How many floors does Veranda Hotel Pakubuwono have?
Veranda Hotel Pakubuwono has 8 floors.
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More Reviews from Other Guests in Veranda Hotel Pakubuwono

Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,523)
Other sources (197)
8.6
Very Good
From 4,523 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
All
Staff Friendliness (65)
Ambiance (60)
Distance to City Center (55)
Bedroom (53)
Hotel Area (52)
Surroundings (51)
Accessibility (50)
Bathroom (48)
Room Space (46)
Family Friendly (44)
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Traveler Reviews Veranda Hotel Pakubuwono

Number of reviews per page
20
40
Customer reviews
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Budi W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel is located close to everything and has easy access, both to the mall and the city center.
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Accommodation's Reply
20 May 2026
Dear Mr. Budi W., From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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DEWI P. S. M.
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10.0
/10
Reviewed 2 week(s) ago
Receptionist Agung's service is very friendly and good.
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Accommodation's Reply
20 May 2026
Dear Mr. Davy P.S.M., Sincerely yours from Veranda Pakubuwono Hotel. We are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff member, Agung, further enhanced your experience. We will bestow upon him the commendation he deserves for his outstanding service. Sincerely, Davy Novita, General Manager
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Verified Traveler
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8.8
/10
Reviewed 2 week(s) ago
Very hospitable staff. Went out of the way to address my requests.
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Accommodation's Reply
19 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My favorite place to go on a hideaway or staycation
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Accommodation's Reply
07 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Closet water very small and the jet washer not strong
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Accommodation's Reply
23 Apr 2026
Dear G***a, Greetings from Veranda Hotel Pakubuwono. We appreciate you for writing us feedback on your stay. As much as we would like you to have an excellent stay, we regret that you have experienced such inconvenience due to the inconsistent water pressure in the closet and the jet washer. Please be assured that this is not in line with our service and facility standards. We take your comments seriously and have already addressed this matter with our engineering and housekeeping teams. As part of our action plan, we are conducting a thorough inspection of all jet washers to ensure proper water pressure and functionality, as well as reviewing our room facilities to identify areas for improvement and enhancement. We truly appreciate your valuable input and On behalf of the management, please accept my sincerest apology for the unpleasant experience you encountered. Rest assured that this matter has been escalated to our respective departments to rectify the issue and create a better experience for your upcoming visit. Thank you for sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Novita General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The rooms are comfortable, clean and the staff are friendly.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. B*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Rizqy F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff were very friendly and the hotel room was very clean.
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Accommodation's Reply
13 Apr 2026
Dear Rizqy F, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff are all friendly and I love that the rooms are clean.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. V*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is very pleasing to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is comfortable and clean, the food is varied, it is comfortable to stay while in Jakarta.
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Accommodation's Reply
31 Mar 2026
Dear M*i, Sincerely, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed your time at our hotel. We wish you a happy stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is comfortable and clean, the food is varied, it is comfortable to stay while in Jakarta.
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Accommodation's Reply
31 Mar 2026
Dear M*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, it was okay, although there was an uncomfortable incident at the beginning. I called service, but the response was slow, so I had to go down to the lobby. Fortunately, the lobby staff was helpful and the issue was resolved quickly. The room was comfortable, and the ambiance was great! The food was also delicious, and the facilities were good.
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Accommodation's Reply
27 Mar 2026
Dear Ms. N*a, This is Viranda Pačubvolo Hotel. We wish you a pleasant stay. Thank you very much for your valuable feedback. We are delighted to hear that you had a wonderful time at Viranda Pačubvolo Hotel. We have forwarded your comments to the relevant department and will use them to improve our services. Please contact us if you have any further comments or suggestions. We look forward to welcoming you back again. Thank you, General Manager, Dewi Novita
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V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Always come back to the Veranda hotel because it is very comfortable, the rooms are clean, the staff are all friendly.
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Accommodation's Reply
27 Mar 2026
Dear Mr./Ms. V*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that our staff's service further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 13 week(s) ago
Overall ok.. Handling the problem took a little longer.
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Accommodation's Reply
03 Mar 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All the staff were very helpful and friendly. The rooms were super clean, very comfortable, and I will always come back here.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, It is with pleasure that Veranda Pakubuwono Hotel would like to inform you that we are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff contributed to your exceptional experience. We will bestow upon them the recognition they deserve for their outstanding service. Sincerely, Davy Novita, General Manager
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M***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Hotel location is very strategic, value for money wise is very good. Staff was very helpful, especially Stacy.
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Accommodation's Reply
29 Jan 2026
Dear M***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that Stacy's attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
G***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Friendly staff and the location is good
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Accommodation's Reply
23 Jan 2026
Dear G***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
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Michael A. H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 19 week(s) ago
Overall stay is good but please improve the bathroom there is a strong pungent smell coming off the bathroom.
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Accommodation's Reply
22 Jan 2026
Dear Michael A. H., Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. I apologize that your experience with the bathroom in our room did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us. Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future. Sincerely, Dewi Novita General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Strategic location, very friendly staff, delicious food, quite complete gym facilities, but unfortunately the swimming pool is less friendly, there are no facilities for changing clothes, only for rinsing, and even then it is mixed with seating. Perhaps the hotel is designed only for business hotels.
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Accommodation's Reply
21 Jan 2026
Hello N*i! This is Villandapakubuwono Hotel. Thank you so much for your valuable feedback. We are delighted to hear that you were satisfied with your stay at Villandapakubuwono Hotel. We have forwarded your feedback to the relevant department and will use it as a positive driving force for future hotel development. If you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you again! General Manager: Devinobita
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Staycation at Veranda during our wedding anniversary, and the decoration request was also really cute, thank you
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Accommodation's Reply
19 Jan 2026
Dear Mr./Ms. P*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Anatasia R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
We stayed at this hotel for the in-room camping experience for our kids, and they absolutely loved it. They enjoyed playing in the tent and with the provided toys. The room we stayed in was clean and spacious. The food selection was generally good; however, since there were many families with children (we stayed during the holiday period), it would be better if the food options were more adjusted for kids. For example, the noodles: on the first day they were not spicy, but on the second day they were quite spicy. Having a mild flavors would really help. Overall, we were happy with our stay. One suggestion for improvement is the kids’ club—it could be bigger. When we visited, it was very crowded, so we decided not to use it.
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Accommodation's Reply
20 Jan 2026
Dear Anatasia R., Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
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Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,523)
Other sources (197)
8.6
Very Good
From 4,523 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
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Staff Friendliness (65)
Ambiance (60)
Distance to City Center (55)
Bedroom (53)
Hotel Area (52)
Surroundings (51)
Accessibility (50)
Bathroom (48)
Room Space (46)
Family Friendly (44)
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Traveler Reviews Veranda Hotel Pakubuwono

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40
Customer reviews
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Budi W.
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Transit
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8.8
/10
Reviewed 1 week(s) ago
The hotel is located close to everything and has easy access, both to the mall and the city center.
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Accommodation's Reply
20 May 2026
Dear Mr. Budi W., From Veranda Pakubuwono Hotel, we are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel, and we sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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DEWI P. S. M.
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10.0
/10
Reviewed 2 week(s) ago
Receptionist Agung's service is very friendly and good.
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Accommodation's Reply
20 May 2026
Dear Mr. Davy P.S.M., Sincerely yours from Veranda Pakubuwono Hotel. We are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff member, Agung, further enhanced your experience. We will bestow upon him the commendation he deserves for his outstanding service. Sincerely, Davy Novita, General Manager
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Verified Traveler
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8.8
/10
Reviewed 2 week(s) ago
Very hospitable staff. Went out of the way to address my requests.
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Accommodation's Reply
19 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
My favorite place to go on a hideaway or staycation
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Accommodation's Reply
07 May 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
G***a
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Staycation
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8.4
/10
Reviewed 6 week(s) ago
Closet water very small and the jet washer not strong
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Accommodation's Reply
23 Apr 2026
Dear G***a, Greetings from Veranda Hotel Pakubuwono. We appreciate you for writing us feedback on your stay. As much as we would like you to have an excellent stay, we regret that you have experienced such inconvenience due to the inconsistent water pressure in the closet and the jet washer. Please be assured that this is not in line with our service and facility standards. We take your comments seriously and have already addressed this matter with our engineering and housekeeping teams. As part of our action plan, we are conducting a thorough inspection of all jet washers to ensure proper water pressure and functionality, as well as reviewing our room facilities to identify areas for improvement and enhancement. We truly appreciate your valuable input and On behalf of the management, please accept my sincerest apology for the unpleasant experience you encountered. Rest assured that this matter has been escalated to our respective departments to rectify the issue and create a better experience for your upcoming visit. Thank you for sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Novita General Manager
B***a
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The rooms are comfortable, clean and the staff are friendly.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. B*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Rizqy F.
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Business
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10.0
/10
Reviewed 7 week(s) ago
The staff were very friendly and the hotel room was very clean.
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Accommodation's Reply
13 Apr 2026
Dear Rizqy F, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
V***i
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Leisure
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8.5
/10
Reviewed 9 week(s) ago
The hotel staff are all friendly and I love that the rooms are clean.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. V*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is very pleasing to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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M***i
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Business
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10.0
/10
Reviewed 9 week(s) ago
The hotel is comfortable and clean, the food is varied, it is comfortable to stay while in Jakarta.
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Accommodation's Reply
31 Mar 2026
Dear M*i, Sincerely, from Veranda Pakubuwono Hotel. Thank you for sharing your wonderful experience during your stay, and I am delighted to hear that we provided you with a memorable experience. We are pleased to hear that you enjoyed your time at our hotel. We wish you a happy stay and hope to welcome you back to Veranda Pakubuwono Hotel again. Sincerely, Davy Novita, General Manager
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M***i
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10.0
/10
Reviewed 9 week(s) ago
The hotel is comfortable and clean, the food is varied, it is comfortable to stay while in Jakarta.
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Accommodation's Reply
31 Mar 2026
Dear M*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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N***a
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8.5
/10
Reviewed 10 week(s) ago
Overall, it was okay, although there was an uncomfortable incident at the beginning. I called service, but the response was slow, so I had to go down to the lobby. Fortunately, the lobby staff was helpful and the issue was resolved quickly. The room was comfortable, and the ambiance was great! The food was also delicious, and the facilities were good.
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Accommodation's Reply
27 Mar 2026
Dear Ms. N*a, This is Viranda Pačubvolo Hotel. We wish you a pleasant stay. Thank you very much for your valuable feedback. We are delighted to hear that you had a wonderful time at Viranda Pačubvolo Hotel. We have forwarded your comments to the relevant department and will use them to improve our services. Please contact us if you have any further comments or suggestions. We look forward to welcoming you back again. Thank you, General Manager, Dewi Novita
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V***i
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Leisure
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8.5
/10
Reviewed 10 week(s) ago
Always come back to the Veranda hotel because it is very comfortable, the rooms are clean, the staff are all friendly.
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Accommodation's Reply
27 Mar 2026
Dear Mr./Ms. V*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that our staff's service further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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Verified Traveler
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6.9
/10
Reviewed 13 week(s) ago
Overall ok.. Handling the problem took a little longer.
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Accommodation's Reply
03 Mar 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All the staff were very helpful and friendly. The rooms were super clean, very comfortable, and I will always come back here.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, It is with pleasure that Veranda Pakubuwono Hotel would like to inform you that we are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff contributed to your exceptional experience. We will bestow upon them the recognition they deserve for their outstanding service. Sincerely, Davy Novita, General Manager
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M***l
icon-Business
Business
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9.7
/10
Reviewed 18 week(s) ago
Hotel location is very strategic, value for money wise is very good. Staff was very helpful, especially Stacy.
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Accommodation's Reply
29 Jan 2026
Dear M***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that Stacy's attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
G***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Friendly staff and the location is good
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Accommodation's Reply
23 Jan 2026
Dear G***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
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Michael A. H.
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Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 19 week(s) ago
Overall stay is good but please improve the bathroom there is a strong pungent smell coming off the bathroom.
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Accommodation's Reply
22 Jan 2026
Dear Michael A. H., Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. I apologize that your experience with the bathroom in our room did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us. Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future. Sincerely, Dewi Novita General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Strategic location, very friendly staff, delicious food, quite complete gym facilities, but unfortunately the swimming pool is less friendly, there are no facilities for changing clothes, only for rinsing, and even then it is mixed with seating. Perhaps the hotel is designed only for business hotels.
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Accommodation's Reply
21 Jan 2026
Hello N*i! This is Villandapakubuwono Hotel. Thank you so much for your valuable feedback. We are delighted to hear that you were satisfied with your stay at Villandapakubuwono Hotel. We have forwarded your feedback to the relevant department and will use it as a positive driving force for future hotel development. If you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you again! General Manager: Devinobita
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P***i
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Staycation
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8.5
/10
Reviewed 19 week(s) ago
Staycation at Veranda during our wedding anniversary, and the decoration request was also really cute, thank you
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Accommodation's Reply
19 Jan 2026
Dear Mr./Ms. P*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Anatasia R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
We stayed at this hotel for the in-room camping experience for our kids, and they absolutely loved it. They enjoyed playing in the tent and with the provided toys. The room we stayed in was clean and spacious. The food selection was generally good; however, since there were many families with children (we stayed during the holiday period), it would be better if the food options were more adjusted for kids. For example, the noodles: on the first day they were not spicy, but on the second day they were quite spicy. Having a mild flavors would really help. Overall, we were happy with our stay. One suggestion for improvement is the kids’ club—it could be bigger. When we visited, it was very crowded, so we decided not to use it.
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Accommodation's Reply
20 Jan 2026
Dear Anatasia R., Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
Number of reviews per page
20
40