Veranda Hotel Pakubuwono

8.5
/10
Very Good
4,671 reviews

What Guests Say About Their Stay

Staff Friendliness (96)
Ambiance (83)
Bedroom (83)
Hotel Area (81)

M***i

10.0
/ 10
interesting experience always stay here, maintained and improved
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Verified Traveler

10.0
/ 10
I had the pleasure of staying at the Veranda Hotel Pakubuwono, Jakarta on 29 and 30 September 2025, and it was a truly refreshing experience. Nestled amidst lush greenery, the hotel offers a serene oasis in the heart of a bustling city—an ideal retreat for both business and leisure. From the moment I arrived, the warmth and professionalism of the staff stood out. A special mention to Ms. Stacy, whose attentiveness and helpful nature made my stay all the more comfortable. Her dedication, along with the consistently courteous service from the entire team, reflects the hotel’s commitment to excellence. The tranquil surroundings, thoughtful hospitality, and elegant ambiance made for a memorable visit. I look forward to returning and would gladly recommend Veranda Hotel Pakubuwono to anyone seeking calm, comfort, and genuine care in Jakarta.

isnin h.

10.0
/ 10
I've actually written my honest review of this hotel many times. Every time I visit Jakarta, I always stay at this hotel. Besides the hotel's cleanliness, friendly staff, spacious rooms, and complete amenities, the homey atmosphere is what makes me miss it. For a business traveler like me, a hotel needs a homey feel. So when I'm in my room, I don't feel like I'm working far from home; I feel like I'm still at home. Thank you, Veranda Hotel, for being the most comfortable place I've been able to work well in Jakarta. Best of luck to you, Veranda.
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D***h

10.0
/ 10
First time staying at Veranda hotel, the hotel is nice, clean, the room is clean and quite spacious. For food, the breakfast has interesting variations and all taste good, the dining room in the restaurant is also quite spacious, there is also an outdoor dining area.
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Putri W.

9.4
/ 10
Very satisfied with our stay and the service. Staff were lovely, attentive, and caring. The room was also very clean.
In the Area
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Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Veranda Hotel at Pakubuwono Veranda Hotel Pakubuwono is a hotel is located at North Kebayoran Lama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Veranda Hotel Pakubuwono

Jalan Kyai Maja no.63. Kebayoran Baru, Kebayoran Lama, Kebayoran Lama Utara, Jakarta, Indonesia, 12130
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Discover More About Veranda Hotel Pakubuwono

note: hotel was previously named Veranda Hotel at Pakubuwono

Location


Veranda Hotel Pakubuwono is a hotel is located at North Kebayoran Lama.

About Veranda Hotel Pakubuwono

From business event to corporate gathering, Veranda Hotel Pakubuwono provides complete services and facilities that you and your colleagues need.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Veranda Hotel Pakubuwono .

If you plan to have a long-term stay, staying at Veranda Hotel Pakubuwono is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Veranda Hotel Pakubuwono is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Veranda Hotel Pakubuwono exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Veranda Hotel Pakubuwono is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Veranda Hotel Pakubuwono .

All facilities in Veranda Hotel Pakubuwono

Swimming Pool Veranda Hotel Pakubuwono
Swimming Pool
Entertainment Facility Veranda Hotel Pakubuwono
Entertainment Facility
Fitness Center Veranda Hotel Pakubuwono
Fitness Center
Functional Hall Veranda Hotel Pakubuwono
Functional Hall
Lobby Veranda Hotel Pakubuwono
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Garden
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Veranda Hotel Pakubuwono

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Extra Breakfast

Accommodation charges IDR 193,600/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Veranda Hotel Pakubuwono
184
Number of floors in Veranda Hotel Pakubuwono
8
Another facilities in Veranda Hotel Pakubuwono
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Veranda Hotel Pakubuwono

What are available facilities at Veranda Hotel Pakubuwono ?
There are top facilites at Veranda Hotel Pakubuwono such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Veranda Hotel Pakubuwono ?
The standard check-in time at Veranda Hotel Pakubuwono is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Veranda Hotel Pakubuwono provide breakfast?
Yes, Veranda Hotel Pakubuwono provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Hotel Pakubuwono ?
Veranda Hotel Pakubuwono is a 4.0-star hotel.
How many floors does Veranda Hotel Pakubuwono have?
Veranda Hotel Pakubuwono has 8 floors.
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More Reviews from Other Guests in Veranda Hotel Pakubuwono

Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,474)
Other sources (197)
8.6
Very Good
From 4,474 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
All
Keramahan Staff (56)
Suasana (51)
Jarak ke Pusat Kota (47)
Kamar Tidur (45)
Area Hotel (45)
Lingkungan Sekitar (44)
Akses (42)
Kamar Mandi (40)
Ramah Keluarga (38)
Ukuran Kamar (37)
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Traveler Reviews Veranda Hotel Pakubuwono

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Overall ok.. Handling the problem took a little longer.
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Accommodation's Reply
03 Mar 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very helpful and friendly. The rooms were super clean, very comfortable, and I will always come back here.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, It is with pleasure that Veranda Pakubuwono Hotel would like to inform you that we are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff contributed to your exceptional experience. We will bestow upon them the recognition they deserve for their outstanding service. Sincerely, Davy Novita, General Manager
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M***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel location is very strategic, value for money wise is very good. Staff was very helpful, especially Stacy.
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Accommodation's Reply
29 Jan 2026
Dear M***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that Stacy's attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
G***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and the location is good
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Accommodation's Reply
23 Jan 2026
Dear G***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
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Michael A. H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
Overall stay is good but please improve the bathroom there is a strong pungent smell coming off the bathroom.
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Accommodation's Reply
22 Jan 2026
Dear Michael A. H., Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. I apologize that your experience with the bathroom in our room did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us. Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future. Sincerely, Dewi Novita General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic location, very friendly staff, delicious food, quite complete gym facilities, but unfortunately the swimming pool is less friendly, there are no facilities for changing clothes, only for rinsing, and even then it is mixed with seating. Perhaps the hotel is designed only for business hotels.
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Accommodation's Reply
21 Jan 2026
Hello N*i! This is Villandapakubuwono Hotel. Thank you so much for your valuable feedback. We are delighted to hear that you were satisfied with your stay at Villandapakubuwono Hotel. We have forwarded your feedback to the relevant department and will use it as a positive driving force for future hotel development. If you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you again! General Manager: Devinobita
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Staycation at Veranda during our wedding anniversary, and the decoration request was also really cute, thank you
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Accommodation's Reply
19 Jan 2026
Dear Mr./Ms. P*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Anatasia R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
We stayed at this hotel for the in-room camping experience for our kids, and they absolutely loved it. They enjoyed playing in the tent and with the provided toys. The room we stayed in was clean and spacious. The food selection was generally good; however, since there were many families with children (we stayed during the holiday period), it would be better if the food options were more adjusted for kids. For example, the noodles: on the first day they were not spicy, but on the second day they were quite spicy. Having a mild flavors would really help. Overall, we were happy with our stay. One suggestion for improvement is the kids’ club—it could be bigger. When we visited, it was very crowded, so we decided not to use it.
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Accommodation's Reply
20 Jan 2026
Dear Anatasia R., Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, comfortable rooms
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Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. S*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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e***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Easy to access from the city and good environment, clean and fresh room
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Accommodation's Reply
05 Jan 2026
Dear e***y, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Staff are very helpful and friendly. The place is nice and cozy, also it’s in a very strategic location
1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear N***e, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Best! Clean room & superb location.
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Accommodation's Reply
26 Dec 2025
Dear Mr. M*d, Sincerely, from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Rio A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Close to the mall, delicious breakfast food and lots of choices
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Accommodation's Reply
22 Dec 2025
Dear Mr. Rio A.P., From Veranda Pakubuwono Hotel, We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Henry P. E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is clean and the staff are friendly. It's a comfortable place for a family staycation. It's close to Gandaria City Mall.
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Accommodation's Reply
18 Dec 2025
Dear Mr. Henry P.E., Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for taking the time to share your experience at Veranda Pakubuwono, including your comments about the excellent service from our staff. We are delighted to know that our staff played a vital role in making your stay memorable. We consider our staff a valuable asset to our team, and we greatly appreciate your praise of their outstanding service. We look forward to welcoming you back to Veranda Pakubuwono soon. Sincerely, Davy Novita, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
interesting experience always stay here, maintained and improved
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Accommodation's Reply
29 Oct 2025
Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager
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Hendrita R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff was very kind and made us comfortable, you have to try it if you want to know how comfortable it is.
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Ms. Hendrita R., Warmest regards, Veranda Pakubuwono Hotel We are delighted to hear that your stay exceeded your expectations. We are also delighted to know that the services of our staff have enhanced your experience even further. We will ensure that they are given the due recognition for their excellent service. Best regards, Devi Novita General Manager
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H***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable and good and can be a recommendation for the future
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+5
2 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Ms. Ha*, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive your excellent review score. We are so happy to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono. We hope to welcome you back soon. Best regards, Devi Novita, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
good service, maintain and improve
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Accommodation's Reply
13 Oct 2025
Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I had the pleasure of staying at the Veranda Hotel Pakubuwono, Jakarta on 29 and 30 September 2025, and it was a truly refreshing experience. Nestled amidst lush greenery, the hotel offers a serene oasis in the heart of a bustling city—an ideal retreat for both business and leisure. From the moment I arrived, the warmth and professionalism of the staff stood out. A special mention to Ms. Stacy, whose attentiveness and helpful nature made my stay all the more comfortable. Her dedication, along with the consistently courteous service from the entire team, reflects the hotel’s commitment to excellence. The tranquil surroundings, thoughtful hospitality, and elegant ambiance made for a memorable visit. I look forward to returning and would gladly recommend Veranda Hotel Pakubuwono to anyone seeking calm, comfort, and genuine care in Jakarta.
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2 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Guest, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by Stacy. We are delighted to learn that she played a significant role in making your visit extraordinary. We consider Stacy a valuable asset to our team, and we genuinely appreciate your recognition of her outstanding service. We look forward to welcoming you back to Veranda Hotel Pakubuwono soon. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The atmosphere of the hotel is very lovely. The room was nice and clean, and the bathroom was too. Amenities were plenty. The staff are very friendly and helpful. The location is quite central. The breakfast menu was good too. A couple of things to note during our stay here were that only 1 elevator was functional during weekdays, and both elevators were functional during Saturday and Sunday only. So during the crowded hourson weekdays, there was a bit of a wait for the elevator. We also called to order Room Service and the operator said that a staff would call us back to take our order but the call never came. We ended up going out to purchase food. It was not a big issue but it would be great if we could order Room Service when we wanted to. Overall, we had a pleasant stay.
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing a great score for your recent visit. First and foremost, we appreciate your compliments on our Hotel atmosphere, the cleanliness of the rooms, and our central location. It’s also wonderful to know that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings.. However, we are concerned to hear that there were some issues during your visit, particularly with the elevator service and your Room Service request. We sincerely apologize for the inconvenience caused by the elevator situation during your stay. The elevator service has been temporarily affected due to an unexpected technical issue, and, for the safety and well-being of our guests, essential maintenance work is currently underway. We fully understand that this may have caused some inconvenience, particularly during peak hours, and we deeply regret any delays. Furthermore, we apologize for the miscommunication regarding Room Service. This is certainly not the level of service we strive to provide, and we greatly appreciate your understanding. Rest assured, we will be addressing this with our team to ensure that this doesn’t happen again in the future. On behalf of the team, please accept my utmost sincere apology regarding the matter. I will ensure to communicate this matter with our colleagues. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
Number of reviews per page
20
40

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Lobby 4 Veranda Hotel Pakubuwono

Disclaimer

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Overall Ratings & Reviews Veranda Hotel Pakubuwono

Traveloka (4,474)
Other sources (197)
8.6
Very Good
From 4,474 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Veranda Hotel Pakubuwono
All
Keramahan Staff (56)
Suasana (51)
Jarak ke Pusat Kota (47)
Kamar Tidur (45)
Area Hotel (45)
Lingkungan Sekitar (44)
Akses (42)
Kamar Mandi (40)
Ramah Keluarga (38)
Ukuran Kamar (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Veranda Hotel Pakubuwono

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Overall ok.. Handling the problem took a little longer.
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Accommodation's Reply
03 Mar 2026
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for taking the time to provide us with your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest's experience. It is only through comments such as yours that we can improve our service levels to provide the highest level of service to our guests possible. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very helpful and friendly. The rooms were super clean, very comfortable, and I will always come back here.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, It is with pleasure that Veranda Pakubuwono Hotel would like to inform you that we are delighted to learn that your stay exceeded your expectations, and we are pleased to know that the service from our staff contributed to your exceptional experience. We will bestow upon them the recognition they deserve for their outstanding service. Sincerely, Davy Novita, General Manager
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M***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel location is very strategic, value for money wise is very good. Staff was very helpful, especially Stacy.
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Accommodation's Reply
29 Jan 2026
Dear M***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that Stacy's attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
G***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and the location is good
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Accommodation's Reply
23 Jan 2026
Dear G***l, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
Profile Picture
Michael A. H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
Overall stay is good but please improve the bathroom there is a strong pungent smell coming off the bathroom.
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Accommodation's Reply
22 Jan 2026
Dear Michael A. H., Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience. We appreciate you taking the time to share your feedback. I apologize that your experience with the bathroom in our room did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us. Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future. Sincerely, Dewi Novita General Manager
N***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 8 week(s) ago
Strategic location, very friendly staff, delicious food, quite complete gym facilities, but unfortunately the swimming pool is less friendly, there are no facilities for changing clothes, only for rinsing, and even then it is mixed with seating. Perhaps the hotel is designed only for business hotels.
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Accommodation's Reply
21 Jan 2026
Hello N*i! This is Villandapakubuwono Hotel. Thank you so much for your valuable feedback. We are delighted to hear that you were satisfied with your stay at Villandapakubuwono Hotel. We have forwarded your feedback to the relevant department and will use it as a positive driving force for future hotel development. If you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you again! General Manager: Devinobita
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P***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 8 week(s) ago
Staycation at Veranda during our wedding anniversary, and the decoration request was also really cute, thank you
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Accommodation's Reply
19 Jan 2026
Dear Mr./Ms. P*i, Warm regards from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Anatasia R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
We stayed at this hotel for the in-room camping experience for our kids, and they absolutely loved it. They enjoyed playing in the tent and with the provided toys. The room we stayed in was clean and spacious. The food selection was generally good; however, since there were many families with children (we stayed during the holiday period), it would be better if the food options were more adjusted for kids. For example, the noodles: on the first day they were not spicy, but on the second day they were quite spicy. Having a mild flavors would really help. Overall, we were happy with our stay. One suggestion for improvement is the kids’ club—it could be bigger. When we visited, it was very crowded, so we decided not to use it.
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Accommodation's Reply
20 Jan 2026
Dear Anatasia R., Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, comfortable rooms
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Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. S*a, Warm regards from Veranda Pakubuwono Hotel. We are delighted to hear that your stay exceeded your expectations, and we are pleased to know that the service from our staff further enhanced your experience. We will give them the recognition they deserve for their excellent service. Sincerely, Davy Novita, General Manager
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e***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Easy to access from the city and good environment, clean and fresh room
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Accommodation's Reply
05 Jan 2026
Dear e***y, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest. Sincerely, Dewi Novita General Manager
N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Staff are very helpful and friendly. The place is nice and cozy, also it’s in a very strategic location
1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear N***e, Greetings from Veranda Hotel Pakubuwono. We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality. Sincerely, Dewi Novita General Manager
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Best! Clean room & superb location.
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Accommodation's Reply
26 Dec 2025
Dear Mr. M*d, Sincerely, from Veranda Pakubuwono Hotel. We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Rio A. P.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Close to the mall, delicious breakfast food and lots of choices
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Accommodation's Reply
22 Dec 2025
Dear Mr. Rio A.P., From Veranda Pakubuwono Hotel, We are delighted to receive your excellent review. It is gratifying to know that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Pakubuwono Hotel. We sincerely hope to welcome you back again soon. Sincerely, Davy Novita, General Manager
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Henry P. E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is clean and the staff are friendly. It's a comfortable place for a family staycation. It's close to Gandaria City Mall.
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Accommodation's Reply
18 Dec 2025
Dear Mr. Henry P.E., Sincerely yours, from Veranda Pakubuwono Hotel. Thank you for taking the time to share your experience at Veranda Pakubuwono, including your comments about the excellent service from our staff. We are delighted to know that our staff played a vital role in making your stay memorable. We consider our staff a valuable asset to our team, and we greatly appreciate your praise of their outstanding service. We look forward to welcoming you back to Veranda Pakubuwono soon. Sincerely, Davy Novita, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
interesting experience always stay here, maintained and improved
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Accommodation's Reply
29 Oct 2025
Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager
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Hendrita R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff was very kind and made us comfortable, you have to try it if you want to know how comfortable it is.
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Accommodation's Reply
20 Oct 2025
Dear Ms. Hendrita R., Warmest regards, Veranda Pakubuwono Hotel We are delighted to hear that your stay exceeded your expectations. We are also delighted to know that the services of our staff have enhanced your experience even further. We will ensure that they are given the due recognition for their excellent service. Best regards, Devi Novita General Manager
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H***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable and good and can be a recommendation for the future
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+5
2 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Ms. Ha*, Greetings from Veranda Hotel Pakubuwono. We are delighted to receive your excellent review score. We are so happy to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono. We hope to welcome you back soon. Best regards, Devi Novita, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
good service, maintain and improve
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Accommodation's Reply
13 Oct 2025
Dear M*i, Warmest regards, Veranda Hotel Pakubuwono We are delighted to receive your excellent review score. We are delighted to hear that you were satisfied with your experience at our hotel! Thank you for your trust in Veranda Hotel Pakubuwono and we look forward to welcoming you back soon. Best regards, Dewi Novita General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I had the pleasure of staying at the Veranda Hotel Pakubuwono, Jakarta on 29 and 30 September 2025, and it was a truly refreshing experience. Nestled amidst lush greenery, the hotel offers a serene oasis in the heart of a bustling city—an ideal retreat for both business and leisure. From the moment I arrived, the warmth and professionalism of the staff stood out. A special mention to Ms. Stacy, whose attentiveness and helpful nature made my stay all the more comfortable. Her dedication, along with the consistently courteous service from the entire team, reflects the hotel’s commitment to excellence. The tranquil surroundings, thoughtful hospitality, and elegant ambiance made for a memorable visit. I look forward to returning and would gladly recommend Veranda Hotel Pakubuwono to anyone seeking calm, comfort, and genuine care in Jakarta.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by Stacy. We are delighted to learn that she played a significant role in making your visit extraordinary. We consider Stacy a valuable asset to our team, and we genuinely appreciate your recognition of her outstanding service. We look forward to welcoming you back to Veranda Hotel Pakubuwono soon. Sincerely, Dewi Novita General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The atmosphere of the hotel is very lovely. The room was nice and clean, and the bathroom was too. Amenities were plenty. The staff are very friendly and helpful. The location is quite central. The breakfast menu was good too. A couple of things to note during our stay here were that only 1 elevator was functional during weekdays, and both elevators were functional during Saturday and Sunday only. So during the crowded hourson weekdays, there was a bit of a wait for the elevator. We also called to order Room Service and the operator said that a staff would call us back to take our order but the call never came. We ended up going out to purchase food. It was not a big issue but it would be great if we could order Room Service when we wanted to. Overall, we had a pleasant stay.
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Accommodation's Reply
03 Oct 2025
Dear G***t, Greetings from Veranda Hotel Pakubuwono. Thank you for sharing a great score for your recent visit. First and foremost, we appreciate your compliments on our Hotel atmosphere, the cleanliness of the rooms, and our central location. It’s also wonderful to know that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings.. However, we are concerned to hear that there were some issues during your visit, particularly with the elevator service and your Room Service request. We sincerely apologize for the inconvenience caused by the elevator situation during your stay. The elevator service has been temporarily affected due to an unexpected technical issue, and, for the safety and well-being of our guests, essential maintenance work is currently underway. We fully understand that this may have caused some inconvenience, particularly during peak hours, and we deeply regret any delays. Furthermore, we apologize for the miscommunication regarding Room Service. This is certainly not the level of service we strive to provide, and we greatly appreciate your understanding. Rest assured, we will be addressing this with our team to ensure that this doesn’t happen again in the future. On behalf of the team, please accept my utmost sincere apology regarding the matter. I will ensure to communicate this matter with our colleagues. We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono. Sincerely, Dewi Novita General Manager
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