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Cross Hotel Sapporo
Hotels
9.1
/10
Exceptional
1,013 reviews
What Guests Say About Their Stay
Ka-Kit
10.0
/ 10
Staff were courteous and helpful.
Room was spacious, luxurious and spotless.
Food at breakfast and lounge access were delicious.
Spa on the top floor was very good although crowded in the evening.
Loved our stay!
James
10.0
/ 10
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Benjie
10.0
/ 10
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
In the Area
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2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Available Room Types in Cross Hotel Sapporo
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What's around Cross Hotel Sapporo
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
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Discover More About Cross Hotel Sapporo
Discover the Heart of Sapporo at Cross Hotel Sapporo
Welcome to the vibrant city of Sapporo, Hokkaido, where modern charm meets natural beauty. If you're planning a trip to this incredible Japanese destination, look no further than the exceptional **Cross Hotel Sapporo**. This stylish and centrally located hotel offers a perfect base for exploring all that Sapporo has to offer, from its renowned culinary scene to its captivating cultural attractions. Room rates at Cross Hotel Sapporo start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!Cross Hotel Sapporo Location
Nestled in the bustling heart of Sapporo, specifically in the vibrant Chuo Ward, **Cross Hotel Sapporo** places you right in the thick of the action. Located at 中央区北 2 条西 2-23, 札幌, 北海道, 日本, 060-0002, the hotel is just a short 5-minute walk from Odori Park, the city's green lung and a hub for seasonal festivals. Sapporo Station, the city's main transport hub, is a mere 15-minute walk away, making it incredibly convenient for exploring further afield or arriving from your flight. The atmosphere here is electric, with a lively mix of shopping, dining, and entertainment options right on your doorstep, reminiscent of the energy found in Melbourne's CBD or Sydney's Darling Harbour precinct. You're surrounded by a vibrant café culture and the buzz of a city that never sleeps, yet the hotel itself offers a tranquil escape.Cross Hotel Sapporo Facilities & Services
Facilities for guests at **Cross Hotel Sapporo** are designed to ensure a comfortable and memorable stay. The hotel boasts a range of amenities catering to every need.- A well-equipped fitness centre to keep up with your workout routine.
- Complimentary Wi-Fi throughout the hotel, keeping you connected.
- A 24-hour front desk service, ready to assist you at any time.
- On-site laundry facilities for your convenience.
- A business centre for any work-related needs.
Cross Hotel Sapporo Room Types
The **Cross Hotel Sapporo** offers a diverse selection of room types to suit every traveller's preference. Whether you're travelling solo, as a couple, or with family, you'll find the perfect accommodation.Standard Double Room:
A comfortable and well-appointed room featuring a double bed, ideal for solo travellers or couples. These rooms typically offer city views and are strictly non-smoking. A bathtub is usually included for a relaxing soak after a day of exploring.Standard Twin Room:
Featuring two single beds, this room type is perfect for friends or colleagues travelling together. Enjoy city views and the convenience of a bathtub. These rooms are also non-smoking.Deluxe Double Room:
Offering more space and enhanced amenities, the Deluxe Double Room provides a luxurious stay with a double bed and city views. A bathtub is standard. Non-smoking.Deluxe Twin Room:
Similar to the Standard Twin but with extra space, this room offers two single beds and city views. Perfect for those who appreciate a bit more room to spread out. Non-smoking, with a bathtub included.Executive Suite:
For the ultimate indulgence, the Executive Suite provides expansive living space, a separate sleeping area with a king-sized bed, and premium amenities. Enjoy panoramic city views and a luxurious bathroom complete with a bathtub. Non-smoking.
Cross Hotel Sapporo Dining & Restaurants
Savour the culinary delights of Sapporo without even leaving the hotel. **Cross Hotel Sapporo** features excellent dining options to tantalise your taste buds.Hoshizora Restaurant:
This on-site restaurant offers a delightful breakfast buffet featuring a wide array of both Western and Japanese dishes. For dinner, it transforms into a sophisticated dining space serving contemporary Japanese cuisine. Breakfast is typically served from 7:00 AM to 10:00 AM, with dinner hours from 6:00 PM to 9:30 PM. An estimated price per person for dinner is around ¥5,000 - ¥8,000 AUD.Bar & Lounge:
Located in the lobby, the bar is the perfect spot to unwind with a selection of local beers, fine wines, and expertly crafted cocktails. It's an ideal place to relax after a day of sightseeing. The bar is open from 11:00 AM to 11:00 PM.
Cross Hotel Sapporo Nearby Attractions and Activities
The prime location of **Cross Hotel Sapporo** means you're never far from the city's most exciting attractions. Here are a few must-visit spots:Odori Park:
Just a short stroll away, this expansive urban park is famous for its flower beds, sculptures, and seasonal events like the Sapporo Snow Festival and Lilac Festival. It's a wonderful place for a leisurely walk or a picnic.Sapporo TV Tower:
Located at the eastern end of Odori Park, this iconic tower offers panoramic views of the city and surrounding mountains from its observation deck.Susukino:
Sapporo's premier entertainment district, Susukino, is a vibrant area filled with neon lights, restaurants, bars, and shops. It's a fantastic place to experience the city's nightlife.Sapporo Beer Garden and Museum:
Immerse yourself in the history of Japan's most famous beer. Enjoy a tasting and a hearty Genghis Khan (lamb barbecue) meal.Shiroi Koibito Park:
A charming theme park and factory dedicated to the popular Shiroi Koibito cookie, featuring beautiful gardens and a chocolate-themed experience.
How to Get to Cross Hotel Sapporo from the Airport
Getting to **Cross Hotel Sapporo** from New Chitose Airport (CTS) is straightforward, with several convenient options available. The airport is approximately 40-50 minutes away from the city centre.Airport Shuttle Bus:
The most popular and cost-effective option is the airport shuttle bus service, such as the Hokkaido Chuo Bus or JR Hokkaido Bus. These buses run frequently and will take you directly to Sapporo Station. From there, it's a short taxi ride or a brisk walk to the hotel. The journey typically costs around ¥1,150 AUD per person.JR Train:
The JR Rapid Airport train is another excellent choice, offering a quick and comfortable ride from New Chitose Airport directly to Sapporo Station. The journey takes about 40 minutes and costs approximately ¥1,150 AUD.Taxi:
Metered airport taxis are readily available outside the arrival terminals. This is the most convenient option, especially if you have a lot of luggage, but also the most expensive, with fares typically ranging from ¥12,000 to ¥15,000 AUD.Ride-hailing Service:
You can also opt for a ride-hailing service, which can be booked via various apps. Prices can vary depending on demand and traffic conditions.Hotel Airport Transfer:
While **Cross Hotel Sapporo** does not offer a dedicated private airport transfer service, the hotel can assist you in arranging a taxi or private car service upon request. Enquire directly with the hotel for assistance with booking airport transfer services.
Summary of Why You Should Choose to Stay at Cross Hotel Sapporo
For an unforgettable Sapporo experience, **Cross Hotel Sapporo** stands out for its unbeatable location, modern amenities, and exceptional service.Prime Location:
Situated in the heart of Sapporo, with easy access to major attractions, shopping, and dining.Comfortable Accommodation:
A range of well-appointed rooms and suites designed for relaxation and convenience.Excellent Facilities:
Including a fitness centre and complimentary Wi-Fi.Culinary Delights:
On-site dining options offering delicious Japanese and international cuisine.Value for Money:
Competitive pricing, especially when taking advantage of promotions.
All facilities in Cross Hotel Sapporo

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Lobby

Accommodation Services
Accessibilty
- Accessible bathroom
- Disabled access friendly
- Braille or raised signage
- Accessible parking
- Wheelchair accessible
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Outdoor facilities
General
- Smoking area
- Parking
Transportation
- Limited parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Public Facilities
- Safety deposit box
Accommodation Policy & General Information in Cross Hotel Sapporo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 01:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 01:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cross Hotel Sapporo | 181 |
Number of floors in Cross Hotel Sapporo | 18 |
Another facilities in Cross Hotel Sapporo | Accessible bathroom, Disabled access friendly, Braille or raised signage, Accessible parking, Wheelchair accessible |
Frequently asked questions about Cross Hotel Sapporo
What are available facilities at Cross Hotel Sapporo?
There are top facilites at Cross Hotel Sapporo such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Sapporo?
The standard check-in time at Cross Hotel Sapporo is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Sapporo provide breakfast?
Yes, Cross Hotel Sapporo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Sapporo?
Cross Hotel Sapporo has a 4.0-star rating.
How many floors does Cross Hotel Sapporo have?
Cross Hotel Sapporo has 18.
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Cross Hotel Sapporo reviews and ratings
Overall Ratings & Reviews Cross Hotel Sapporo
Traveloka (7)
Other sources (1,006)
9.2
Exceptional
From 1,006 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.4
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Traveller Reviews Cross Hotel Sapporo
Number of reviews per page
20
40
Top reviews
Dylan
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, nice onzen, awesome breakfast.
Ka-Kit
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were courteous and helpful.
Room was spacious, luxurious and spotless.
Food at breakfast and lounge access were delicious.
Spa on the top floor was very good although crowded in the evening.
Loved our stay!
Carol
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room, friendly staff, great location.
Edie
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Amy
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel. Good location- walkable to many attractions.
James
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Benjie
Business and Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Danny
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel is at a great location. Staff is very nice and helpful however the breakfast lacks variety. No laundry machine onsite. No free coffee, tea and snacks throughout the day.
Jordan
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
the room was very clean and the staff were very courteous
Kimberley
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Tidy and good location
Catherine
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great stay and highly recommend!
liang cheak
with Children
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
So so only the breakfast. Not much to shout about. It’s a VIP hotel. Me a Gold membership I don’t get any or was recognized by it. Not worth getting this gold member
Yang
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Mabel
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Efficient
Surasit
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
.
Yee Man
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean room, good breakfast and express check in check out
Abigail
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Luis G
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Our stay had a few positives, but several issues left us genuinely frustrated.
The room size was good, but the fact that the temperature can’t be individually controlled is inconvenient and frankly surprising for a hotel of this level. It’s not something that ruined the stay, but it absolutely affected our comfort.
The lounge experience was the most disappointing. On our first visit, the table lamp at our seating area didn’t work, which made the space feel poorly maintained. On our second visit, we picked up a complimentary non-alcoholic drink to take back to our room. The bartender stopped us and insisted we return it due to lounge rules. Fine—rules are rules, and we respected that.
What was not fine was what happened moments later. As we got into the elevator, two other guests walked in with the exact same drinks in hand—drinks they were clearly allowed to take without any issue. Whether it was because they knew the staff or simply because they were treated differently for another reason, the inconsistency was hard to overlook. Being held to a rule that others are free to ignore feels unfair and leaves a bad taste, far more so than the rule itself.
Overall, while the hotel has some good qualities, the uneven service and lack of attention to detail genuinely undermined our experience. For the price point, I expected much better.
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Natalia
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
.
Rosemarie
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Number of reviews per page
20
40
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