Cross Hotel Sapporo

Hotels
9.1
/10
Exceptional
1,018 reviews

What Guests Say About Their Stay

Ka-Kit

10.0
/ 10
Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!

James

10.0
/ 10
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!

Benjie

10.0
/ 10
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
In the Area
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2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Near Nijo Market
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What's around Cross Hotel Sapporo

2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
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Discover Your Perfect Hokkaido Getaway at Cross Hotel Sapporo

Welcome to Cross Hotel Sapporo, your gateway to the vibrant heart of Hokkaido's capital. Nestled in a prime location, this hotel offers a blend of modern comfort and Japanese hospitality, making it an ideal choice for both leisure and business travelers. Experience the convenience of being close to major attractions, exceptional dining, and comfortable accommodations. Room rates at Cross Hotel Sapporo start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cross Hotel Sapporo Location

Located in the bustling Susukino district, Cross Hotel Sapporo is situated at 中央区北 2 条西 2-23, 札幌, 北海道, 日本, 060-0002. This central location places you just a short walk from the Sapporo Station, a major transit hub, making it incredibly easy to explore the city and beyond. The atmosphere surrounding Cross Hotel Sapporo is one of vibrant energy, with the famous Susukino entertainment district right at your doorstep, offering a plethora of dining, shopping, and nightlife options. It's a perfect base for those who want to immerse themselves in the lively pulse of Sapporo.

Cross Hotel Sapporo Facilities & Services

Facilities for guests at Cross Hotel Sapporo are designed to enhance your stay with comfort and convenience.
  • Restaurant:

    Enjoy a delightful dining experience at the on-site restaurant, serving a variety of cuisines. Operating hours are from 7:00 AM to 10:00 PM, with breakfast priced at approximately PHP 1,500 per person.
  • Bar:

    Unwind with a refreshing drink at the hotel bar, open from 5:00 PM to 11:00 PM.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • Luggage Storage:

    Secure luggage storage is provided for your convenience before check-in or after check-out.
  • Concierge Service:

    Our dedicated concierge team is available to assist with recommendations, bookings, and any other requests you may have.
  • Laundry Service:

    Professional laundry and dry-cleaning services are available for a fee, with prices starting from PHP 300 per item.
  • Vending Machines:

    Convenient vending machines are located on various floors for snacks and beverages.
  • Non-Smoking Rooms:

    All guest rooms are designated as non-smoking to ensure a pleasant environment for all guests.

Cross Hotel Sapporo Room Types

Discover a range of well-appointed accommodations designed to suit every traveler's needs. The room types of Cross Hotel Sapporo offer comfort and style.
  • Standard Double Room:

    Features a comfortable double bed, city view, and is non-smoking. This room type does not include a bathtub.
  • Standard Twin Room:

    Equipped with two single beds, city view, and is non-smoking. This room type does not include a bathtub.
  • Superior Double Room:

    Offers a larger double bed, enhanced amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Superior Twin Room:

    Features two spacious single beds, enhanced amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Deluxe Double Room:

    A more spacious room with a double bed, premium amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Deluxe Twin Room:

    Offers ample space with two single beds, premium amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Executive Double Room:

    Provides a luxurious experience with a king-sized bed, executive amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Executive Twin Room:

    Features two large single beds, executive amenities, city view, and is non-smoking. This room type does not include a bathtub.
  • Corner Twin Room:

    Enjoy panoramic city views from this spacious corner room with two single beds, non-smoking. This room type does not include a bathtub.
Please note that Cross Hotel Sapporo does not currently offer pet-friendly rooms.

Cross Hotel Sapporo Dining & Restaurants

Savor the culinary delights available at Cross Hotel Sapporo, offering a variety of dining options to please every palate.
  • Restaurant:

    The hotel's main restaurant offers a breakfast buffet with a selection of Western and Japanese dishes. Estimated price per person for breakfast is PHP 1,500. Operating hours are from 7:00 AM to 10:00 AM.
  • Bar:

    The stylish hotel bar is the perfect place to relax and enjoy a wide range of beverages, including cocktails, wines, and local beers. Operating hours are from 5:00 PM to 11:00 PM.

Cross Hotel Sapporo Nearby Attractions and Activities

Immerse yourself in the charm of Sapporo with these exciting nearby attractions and activities:
  • Odori Park:

    A beautiful urban oasis stretching through the heart of Sapporo, famous for its seasonal flower displays and festivals.
  • Sapporo TV Tower:

    Offers panoramic views of the city and Odori Park from its observation deck.
  • Sapporo Beer Garden:

    Experience the history of Sapporo beer and enjoy delicious Genghis Khan (lamb barbecue) dishes.
  • Shiroi Koibito Park:

    A charming theme park and factory dedicated to Hokkaido's famous white chocolate cookies.
  • Susukino Entertainment District:

    Explore the vibrant nightlife, numerous restaurants, bars, and shops in Sapporo's premier entertainment hub.
If you are looking for other activities around Cross Hotel Sapporo, check out the best deals on Traveloka: Recommended activities in Sapporo!

How to Get to Cross Hotel Sapporo from the Airport

Getting to Cross Hotel Sapporo from New Chitose Airport (CTS) is convenient with several transportation options available. The airport transfer service of Cross Hotel Sapporo aims to make your journey seamless.
  • Airport Limousine Bus:

    Direct buses run regularly from New Chitose Airport to various points in Sapporo, including stops near Cross Hotel Sapporo. The journey takes approximately 70-80 minutes and costs around PHP 1,200.
  • JR Train:

    The JR Rapid Airport train is a fast and efficient option, taking about 40 minutes to reach Sapporo Station. From Sapporo Station, it's a short taxi ride or a brisk walk to the hotel. Train tickets are approximately PHP 1,000.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Cross Hotel Sapporo typically takes 50-60 minutes and can cost between PHP 5,000 to PHP 7,000, depending on traffic.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service for a convenient door-to-door transfer. Prices are comparable to taxis.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, inquire about the hotel's private airport transfer services. This service can be arranged in advance for a seamless arrival experience.
To find out more about how to get to Cross Hotel Sapporo, please contact the hotel directly.

Summary of Why You Should Choose to Stay at Cross Hotel Sapporo

Choosing Cross Hotel Sapporo for your Hokkaido adventure ensures a comfortable, convenient, and memorable stay.
  • Prime Location:

    Situated in the heart of Sapporo's vibrant Susukino district, offering easy access to attractions, dining, and entertainment.
  • Modern Comfort:

    Enjoy well-appointed rooms with contemporary amenities designed for relaxation.
  • Exceptional Service:

    Experience warm Japanese hospitality and attentive service from the hotel staff.
  • Convenient Access:

    Close proximity to Sapporo Station and excellent public transportation links.
  • Value for Money:

    Competitive rates and special offers make it an attractive choice.
Discover the best Room availability at Cross Hotel Sapporo and start Planning your trip today. Booking Cross Hotel Sapporo is simple and secure through Traveloka.

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All facilities in Cross Hotel Sapporo

Bar, Cafe and Lounge Cross Hotel Sapporo
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Sapporo
Entertainment Facility
Common Space Cross Hotel Sapporo
Common Space
Lobby Cross Hotel Sapporo
Lobby
Accommodation Services Cross Hotel Sapporo
Accommodation Services

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor facilities

General

  • Smoking area
  • Parking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Cross Hotel Sapporo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Sakura Quality, Parking height restrictions apply, Essential workers only - NO, No elevators
  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Sapporo
181
Number of floors in Cross Hotel Sapporo
18
Another facilities in Cross Hotel Sapporo
Accessible bathroom, Disabled access friendly, Braille or raised signage, Accessible parking, Wheelchair accessible

Frequently asked question in Cross Hotel Sapporo

What are available facilities at Cross Hotel Sapporo?
There are top facilites at Cross Hotel Sapporo such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Sapporo?
The standard check-in time at Cross Hotel Sapporo is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Sapporo provide breakfast?
Yes, Cross Hotel Sapporo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Sapporo?
Cross Hotel Sapporo is a 4.0-star hotel.
How many floors does Cross Hotel Sapporo have?
Cross Hotel Sapporo has 18 floors.
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More Reviews from Other Guests in Cross Hotel Sapporo

Overall Ratings & Reviews Cross Hotel Sapporo

Traveloka (7)
Other sources (1,011)
9.2
Exceptional
From 1,011 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Sapporo

Number of reviews per page
20
40
Top reviews
Ka-Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location.
Edie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Amy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Good location- walkable to many attractions.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Benjie
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Danny
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is at a great location. Staff is very nice and helpful however the breakfast lacks variety. No laundry machine onsite. No free coffee, tea and snacks throughout the day.
Jordan
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the room was very clean and the staff were very courteous
Kimberley
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tidy and good location
Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay and highly recommend!
liang cheak
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

So so only the breakfast. Not much to shout about. It’s a VIP hotel. Me a Gold membership I don’t get any or was recognized by it. Not worth getting this gold member
Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Mabel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Efficient
Surasit
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Yee Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, good breakfast and express check in check out
Abigail
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Luis G
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our stay had a few positives, but several issues left us genuinely frustrated. The room size was good, but the fact that the temperature can’t be individually controlled is inconvenient and frankly surprising for a hotel of this level. It’s not something that ruined the stay, but it absolutely affected our comfort. The lounge experience was the most disappointing. On our first visit, the table lamp at our seating area didn’t work, which made the space feel poorly maintained. On our second visit, we picked up a complimentary non-alcoholic drink to take back to our room. The bartender stopped us and insisted we return it due to lounge rules. Fine—rules are rules, and we respected that. What was not fine was what happened moments later. As we got into the elevator, two other guests walked in with the exact same drinks in hand—drinks they were clearly allowed to take without any issue. Whether it was because they knew the staff or simply because they were treated differently for another reason, the inconsistency was hard to overlook. Being held to a rule that others are free to ignore feels unfair and leaves a bad taste, far more so than the rule itself. Overall, while the hotel has some good qualities, the uneven service and lack of attention to detail genuinely undermined our experience. For the price point, I expected much better.
Read More
Natalia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
Rosemarie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Quiet and peaceful. Excellent location
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Cross Hotel Sapporo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cross Hotel Sapporo

Traveloka (7)
Other sources (1,011)
9.2
Exceptional
From 1,011 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Sapporo

Number of reviews per page
20
40
Top reviews
Ka-Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location.
Edie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Amy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Good location- walkable to many attractions.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Benjie
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Danny
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel is at a great location. Staff is very nice and helpful however the breakfast lacks variety. No laundry machine onsite. No free coffee, tea and snacks throughout the day.
Jordan
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the room was very clean and the staff were very courteous
Kimberley
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tidy and good location
Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay and highly recommend!
liang cheak
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

So so only the breakfast. Not much to shout about. It’s a VIP hotel. Me a Gold membership I don’t get any or was recognized by it. Not worth getting this gold member
Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Mabel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Efficient
Surasit
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Yee Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, good breakfast and express check in check out
Abigail
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Luis G
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our stay had a few positives, but several issues left us genuinely frustrated. The room size was good, but the fact that the temperature can’t be individually controlled is inconvenient and frankly surprising for a hotel of this level. It’s not something that ruined the stay, but it absolutely affected our comfort. The lounge experience was the most disappointing. On our first visit, the table lamp at our seating area didn’t work, which made the space feel poorly maintained. On our second visit, we picked up a complimentary non-alcoholic drink to take back to our room. The bartender stopped us and insisted we return it due to lounge rules. Fine—rules are rules, and we respected that. What was not fine was what happened moments later. As we got into the elevator, two other guests walked in with the exact same drinks in hand—drinks they were clearly allowed to take without any issue. Whether it was because they knew the staff or simply because they were treated differently for another reason, the inconsistency was hard to overlook. Being held to a rule that others are free to ignore feels unfair and leaves a bad taste, far more so than the rule itself. Overall, while the hotel has some good qualities, the uneven service and lack of attention to detail genuinely undermined our experience. For the price point, I expected much better.
Read More
Natalia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
Rosemarie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Quiet and peaceful. Excellent location
Number of reviews per page
20
40