Mandarin Oriental, Tokyo

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9.5
/10
Exceptional
497 reviews

What Guests Say About Their Stay

Kyle

10.0
/ 10
The description on hotels.com was spot on. Excellent place to stay with direct access to the Ginza line. Worth the price.

Carol

10.0
/ 10
The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!

Whitehouse

10.0
/ 10
This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
In the Area
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2-1-1 Nihonbashi Muromachi, Tokyo, Kanto, Japan, 103-8328

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Tokyo is located in area / city Tokyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Tokyo

2-1-1 Nihonbashi Muromachi, Tokyo, Kanto, Japan, 103-8328
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Lobby Mandarin Oriental, Tokyo
Lobby 2 Mandarin Oriental, Tokyo

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The Luxury and Convenience of Mandarin Oriental, Tokyo

For Australian travellers seeking an exceptional stay in the heart of Japan's vibrant capital, the Mandarin Oriental, Tokyo offers an unparalleled experience. This luxurious hotel, nestled in the bustling Kanto region, provides a sophisticated urban retreat that perfectly blends world-class service with breathtaking city views. Whether you're planning a business trip or a leisurely exploration of Tokyo, understanding the offerings of the Mandarin Oriental, Tokyo is key to crafting an unforgettable itinerary. Rates at Mandarin Oriental, Tokyo start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mandarin Oriental, Tokyo

The Mandarin Oriental, Tokyo is strategically situated in the Nihonbashi district, a historic and commercially significant area of Tokyo. Located at 日本橋室町 2-1-1, 東京, 関東, 日本, 103-8328, it offers a prime position that is both central and easily accessible. This district is renowned for its blend of traditional charm and modern commerce, placing guests within easy reach of key business hubs and cultural attractions. For those relying on public transport, the hotel is conveniently close to major train and subway stations, providing seamless connections throughout the vast Tokyo metropolitan area. The atmosphere surrounding the Mandarin Oriental, Tokyo is one of refined elegance, with the district itself offering a fascinating glimpse into Tokyo's past and present, from its historic bridges to its contemporary skyscrapers. Its proximity to major transport links makes it an ideal base for exploring not just Tokyo, but also for embarking on day trips to surrounding areas within the Kanto region.

Guest Facilities and Services at Mandarin Oriental, Tokyo

Guest facilities at Mandarin Oriental, Tokyo are designed to cater to the discerning traveller, ensuring every need is met with impeccable service. Australian travellers will appreciate the commitment to comfort and convenience, with features such as excellent breakfast options that can rival any Melbourne café, including high-quality coffee and a diverse buffet selection. The hotel provides complimentary high-speed Wi-Fi throughout the property, keeping you connected. A dedicated 24-hour front desk is always available to assist with any queries or requests, ensuring a smooth and stress-free stay. For those looking to maintain their fitness routine, well-equipped fitness centres are available. Secure luggage storage is also provided, allowing for flexible exploration before check-in or after check-out.

Room Information and Stay Experience at Mandarin Oriental, Tokyo

The Mandarin Oriental, Tokyo boasts a range of exquisite rooms and suites, each offering a sanctuary of peace and luxury above the city. The room types of Mandarin Oriental, Tokyo are thoughtfully designed to provide ultimate comfort and relaxation. Guests can expect meticulously clean and well-appointed spaces, featuring plush bedding and state-of-the-art climate control systems to ensure a comfortable temperature year-round, a crucial element for travellers accustomed to Australia's diverse weather. The bathrooms are modern and pristine, offering a refreshing escape after a day of sightseeing. While specific room names and exact dimensions are best confirmed directly, the overarching experience is one of sophisticated comfort and attention to detail, ensuring a restful and rejuvenating stay.

Recommended Nearby Dining and Cafes around Mandarin Oriental, Tokyo

The culinary landscape surrounding the Mandarin Oriental, Tokyo is as diverse and exciting as the city itself. Guests will find themselves spoilt for choice with a plethora of dining options, from traditional Japanese eateries to contemporary international cuisine. The Nihonbashi district, where the hotel is located, is a hub for gastronomic exploration. You can discover charming local cafes offering expertly brewed coffee and delightful pastries, perfect for a leisurely breakfast or a mid-afternoon pick-me-up. For those seeking a more substantial meal, the area is brimming with restaurants serving everything from fresh sushi and tempura to international delicacies. The hotel itself also offers exceptional dining experiences, often featuring innovative menus and stunning city views. Exploring the local food scene is an integral part of the Tokyo experience, and the Mandarin Oriental, Tokyo provides an ideal starting point for these delicious adventures.

Popular Attractions and Activities near Mandarin Oriental, Tokyo

Tokyo is a city that offers an endless array of attractions, and the Mandarin Oriental, Tokyo places you at the nexus of it all. Within easy reach, you can immerse yourself in the vibrant energy of Shibuya Crossing, a truly iconic Tokyo experience. Explore the historic grounds of the Imperial Palace East Garden, offering a serene escape and a glimpse into Japan's imperial past. For a taste of traditional Tokyo, wander through the atmospheric streets of Asakusa and visit the Senso-ji Temple, the city's oldest temple. Art and culture enthusiasts will appreciate the numerous museums and galleries in the Ueno Park area. And for panoramic city views that will take your breath away, head to the Tokyo Skytree. If you are looking for other activities around Mandarin Oriental, Tokyo, check out the best deals on Traveloka: Recommended activities in Tokyo!

How to Get to Mandarin Oriental, Tokyo from the Airport

Navigating your journey from the airport to the Mandarin Oriental, Tokyo is straightforward, with several convenient options available. The airport transfer service of Mandarin Oriental, Tokyo is designed to be efficient and comfortable for all travellers. Here are some of the primary ways to get to Mandarin Oriental, Tokyo:

  • Airport Link Trains:

    Both Narita International Airport (NRT) and Haneda Airport (HND) are connected to central Tokyo via efficient express train services. These trains offer a comfortable and quick journey to major stations, from which you can easily transfer to the subway system or take a short taxi ride to the hotel.
  • Airport Shuttle Buses:

    Limousine Bus services operate from both airports, providing direct or near-direct routes to major hotels in the city, including those in the vicinity of the Mandarin Oriental, Tokyo. This is a convenient option, especially if you have a lot of luggage.
  • Public Metered Taxis:

    Taxis are readily available at designated ranks outside the airport terminals. While a more expensive option, they offer door-to-door service and can be a good choice for groups or those who prefer direct transport.
  • Rideshare Services:

    Rideshare services are also an option for getting to the Mandarin Oriental, Tokyo, offering a convenient alternative to traditional taxis.

For a hassle-free start to your trip, consider pre-booking your transport. You can explore options for Airport transfer service to ensure a smooth arrival.

Summary of Why You Should Choose Mandarin Oriental, Tokyo

The Mandarin Oriental, Tokyo stands out as an exceptional choice for Australian travellers seeking a luxurious and convenient base in Japan's capital. Its prime location, impeccable service, and sophisticated accommodations make it a top-tier destination.

  • Prime Location:

    Situated in the historic and vibrant Nihonbashi district, offering easy access to business, shopping, and cultural attractions.
  • Exceptional Service:

    Renowned for its attentive and personalised service, ensuring a comfortable and memorable stay.
  • Luxurious Comfort:

    Beautifully appointed rooms and suites designed for relaxation, featuring modern amenities and stunning city views.
  • Culinary Delights:

    Access to world-class dining within the hotel and a vibrant food scene in the surrounding neighbourhood.

Ready to experience the best of Tokyo?

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All facilities in Mandarin Oriental, Tokyo

Bar, Cafe and Lounge Mandarin Oriental, Tokyo
Bar, Cafe and Lounge
Entertainment Facility Mandarin Oriental, Tokyo
Entertainment Facility
Fitness Center Mandarin Oriental, Tokyo
Fitness Center
Functional Hall Mandarin Oriental, Tokyo
Functional Hall
Lobby Mandarin Oriental, Tokyo
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Romantic proposal packages
  • Spa
  • Fitness center
  • Health club

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Toys
  • Children games

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • WiFi (surcharge)
  • Free WiFi

General

  • Banquet
  • Ballroom

Business Facilities

  • Meeting rooms
  • Conference rooms

Transportation

  • Valet parking (surcharge)

Accommodation Policy & General Information in Mandarin Oriental, Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Tokyo
179
Number of floors in Mandarin Oriental, Tokyo
9
Another facilities in Mandarin Oriental, Tokyo
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Express check-out

Frequently asked questions about Mandarin Oriental, Tokyo

What are available facilities at Mandarin Oriental, Tokyo?
There are top facilites at Mandarin Oriental, Tokyo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Tokyo?
The standard check-in time at Mandarin Oriental, Tokyo is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Tokyo provide breakfast?
Yes, Mandarin Oriental, Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Tokyo?
Mandarin Oriental, Tokyo has a 5.0-star rating.
How many floors does Mandarin Oriental, Tokyo have?
Mandarin Oriental, Tokyo has 9.
See All

Mandarin Oriental, Tokyo reviews and ratings

9.6
Exceptional
From 493 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental, Tokyo

Number of reviews per page
20
40
Top reviews
Kyle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The description on hotels.com was spot on. Excellent place to stay with direct access to the Ginza line. Worth the price.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Superb in every way.
sebastian
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel bastante bueno , hermosas vistas
sebastian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful bar
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One of the great hotels of the world! Simply outstanding
Brendon
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

You can always trust a MO
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!
Whitehouse
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
herbert
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very good
Maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
Read More
Rui
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Abdulmohsen
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Poor coordination and unacceptable check-out experience I booked Mandarin Oriental, Tokyo because my first experience with the brand (Barcelona) was excellent. Unfortunately, this stay did not meet expectations. The main issue was poor internal coordination—different staff gave conflicting information and I had to follow up repeatedly for simple requests. There was also confusion with my airport taxi: I was quoted one price, but after my luggage was loaded and I was seated in the taxi, I was told a completely different amount. At check-out, we were directed to exit through the back entrance due to an official delegation, and the team attempted to move us to another taxi despite our luggage already being in the original taxi arranged by the hotel. This was extremely frustrating and made us feel like an inconvenience rather than valued guests. For a hotel at this price point and reputation, this level of service and handling is unacceptable.
Read More
Nakeva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
MARIA
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful hotel with very friendly and helpful staff. The location is excellent. I would definitely stay here again.
julie
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful property with first class staff and service that makes all the difference.
Deems
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

first time - very impressed, but fell short of 5-stars IMHO.
Rotem
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Amazing hotel The was was simple
Wilson
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Staff was amazing
Andrew
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Remarkable service and experience.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Mandarin Oriental, Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 493 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental, Tokyo

Number of reviews per page
20
40
Top reviews
Kyle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The description on hotels.com was spot on. Excellent place to stay with direct access to the Ginza line. Worth the price.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Superb in every way.
sebastian
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel bastante bueno , hermosas vistas
sebastian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful bar
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One of the great hotels of the world! Simply outstanding
Brendon
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

You can always trust a MO
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!
Whitehouse
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
herbert
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very good
Maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
Read More
Rui
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Abdulmohsen
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Poor coordination and unacceptable check-out experience I booked Mandarin Oriental, Tokyo because my first experience with the brand (Barcelona) was excellent. Unfortunately, this stay did not meet expectations. The main issue was poor internal coordination—different staff gave conflicting information and I had to follow up repeatedly for simple requests. There was also confusion with my airport taxi: I was quoted one price, but after my luggage was loaded and I was seated in the taxi, I was told a completely different amount. At check-out, we were directed to exit through the back entrance due to an official delegation, and the team attempted to move us to another taxi despite our luggage already being in the original taxi arranged by the hotel. This was extremely frustrating and made us feel like an inconvenience rather than valued guests. For a hotel at this price point and reputation, this level of service and handling is unacceptable.
Read More
Nakeva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
MARIA
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful hotel with very friendly and helpful staff. The location is excellent. I would definitely stay here again.
julie
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful property with first class staff and service that makes all the difference.
Deems
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

first time - very impressed, but fell short of 5-stars IMHO.
Rotem
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Amazing hotel The was was simple
Wilson
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Staff was amazing
Andrew
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Remarkable service and experience.
Number of reviews per page
20
40