Mandarin Oriental, Tokyo

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9.5
/10
Exceptional
504 reviews

What Guests Say About Their Stay

Hye Ryoung

10.0
/ 10
Big fan of MO- used to love MO in HK. First time try MO in Tokyo. It was satisfying experience but still feels like missing something- not big but small. Always friendly great staff and food options are always top notch. Room definitely needs to be renovated. Other than that it was another great MO experience.

Marie Claire

10.0
/ 10
Our stay was perfect - I booked 3 rooms for 3 nights. I checked out twice - paid my bill the night before leaving and next morning the day we left. We had a light in-room breakfast since we left early. A couple of days later I received an e-mail from room service asking me for 36.000 extra yens that they forgot to charge me. I am still on vacation but I think that this is very unprofessional from their part. That is not good customer service at all specially for the price I paid !

Adam

10.0
/ 10
Hands down the best experience I have ever had at a hotel. No detail was too small. The service was legendary. I had a standard room and found the view to be breathtaking. You will want to include breakfast when making your reservation because they have everything you could imagine. I’m thinking about changing my itinerary to stay be able to stay here a few more nights at the end of my trip.
In the Area
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2-1-1 Nihonbashi Muromachi, Tokyo, Kanto, Japan, 103-8328

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Tokyo is located in area / city Tokyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Tokyo

2-1-1 Nihonbashi Muromachi, Tokyo, Kanto, Japan, 103-8328
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Lobby Mandarin Oriental, Tokyo
Lobby 2 Mandarin Oriental, Tokyo

Discover More About Mandarin Oriental, Tokyo

Welcome to an exquisite escape at Mandarin Oriental, Tokyo, a premier destination offering unparalleled luxury and impeccable service in the heart of Japan's vibrant Kanto region. Whether you're planning a romantic getaway, a family adventure, or a sophisticated business trip, Mandarin Oriental, Tokyo promises an unforgettable experience. Room rates at Mandarin Oriental, Tokyo start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mandarin Oriental, Tokyo Location

Nestled in the dynamic Nihonbashi district, Mandarin Oriental, Tokyo offers a prime location in the bustling core of the city. Situated at 日本橋室町 2-1-1, 東京, 関東, 日本, 103-8328, the hotel provides convenient access to major business hubs and cultural attractions. It is strategically positioned just a short distance from the city center, making it an ideal base for exploring Tokyo's many wonders. The nearest major transit hub is easily accessible, ensuring seamless travel throughout the metropolitan area. The atmosphere surrounding Mandarin Oriental, Tokyo is one of sophisticated urban elegance, with the vibrant energy of Tokyo at your doorstep, yet offering a serene sanctuary for relaxation and rejuvenation.

Mandarin Oriental, Tokyo Facilities & Services

Facilities for guests at Mandarin Oriental, Tokyo are designed to cater to every need, ensuring a comfortable and enriching stay.

  • Indulge in a rejuvenating experience at the world-class spa, offering a range of treatments and wellness programs. Operating hours are from 10:00 AM to 9:00 PM, with treatments starting from PHP 5,000.
  • Take a refreshing dip in the indoor swimming pool, a perfect oasis for relaxation. The pool is open daily from 6:00 AM to 10:00 PM.
  • Maintain your fitness routine at the state-of-the-art fitness center, equipped with modern exercise machines. Open 24 hours for your convenience.
  • Families will appreciate the thoughtful amenities available, ensuring a delightful stay for younger guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Secure and convenient parking is available for guests, with a daily fee of PHP 1,500.

Mandarin Oriental, Tokyo Room Types

Discover a diverse selection of accommodations, each meticulously designed to offer comfort and style. The room types of Mandarin Oriental, Tokyo include a variety of options to suit every preference.

  • Deluxe Room: Available in City View and Non-Smoking. Features a luxurious bathtub for ultimate relaxation.
  • Executive Room: Offers stunning City Views and is strictly Non-Smoking. Includes a well-appointed bathtub.
  • Mandarin Suite: Experience unparalleled luxury with City Views. This suite is Non-Smoking and features a spacious bathtub.
  • Oriental Suite: Boasting expansive City Views, this suite is Non-Smoking and includes a premium bathtub.
  • Presidential Suite: The pinnacle of luxury, offering breathtaking City Views. This Non-Smoking suite features an opulent bathtub.

Mandarin Oriental, Tokyo is pleased to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of PHP 3,000 per pet, per stay, will apply. Advance notice is required to ensure availability.

Mandarin Oriental, Tokyo Dining & Restaurants

Embark on a culinary journey at Mandarin Oriental, Tokyo, where exceptional dining experiences await.

  • Signature Restaurant: Indulge in exquisite Japanese cuisine with tasting menus starting from PHP 15,000 per person. Open for dinner from 6:00 PM to 10:00 PM.
  • All-Day Dining Restaurant: Enjoy a diverse international buffet with options for breakfast, lunch, and dinner. Breakfast is priced at PHP 3,500, lunch at PHP 5,000, and dinner at PHP 7,000 per person. Operating hours are 7:00 AM to 10:00 PM.
  • Rooftop Bar: Sip on expertly crafted cocktails and enjoy panoramic city views. Drinks start from PHP 800. Open from 5:00 PM to 1:00 AM.
  • Lobby Lounge: A sophisticated setting for afternoon tea and light refreshments. Afternoon tea is available from 2:00 PM to 5:00 PM, priced at PHP 2,500 per person.

Mandarin Oriental, Tokyo Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant attractions surrounding Mandarin Oriental, Tokyo.

  • Tokyo National Museum: Explore Japan's largest collection of art and artifacts.
  • Ueno Park: A sprawling public park home to museums, a zoo, and beautiful cherry blossoms in season.
  • Imperial Palace East Garden: Discover the former site of Edo Castle and enjoy serene gardens.
  • Ginza District: Experience high-end shopping, dining, and entertainment in this upscale neighborhood.
  • Tsukiji Outer Market: Savor fresh seafood and local delicacies at this bustling market.

If you are looking for other activities around Mandarin Oriental, Tokyo, check out the best deals on Traveloka: Recommended activities in Tokyo!

How to Get to Mandarin Oriental, Tokyo from the Airport

Navigating your journey to Mandarin Oriental, Tokyo is made simple with various transportation options. The airport transfer service of Mandarin Oriental, Tokyo ensures a smooth arrival. Here's how to get to Mandarin Oriental, Tokyo:

  • Hotel Private Airport Transfer: For the utmost convenience and comfort, arrange for the hotel's private transfer service. This premium service offers a seamless journey directly to the hotel. Prices start from PHP 10,000.
  • Metered/Coupon Taxis: Taxis are readily available at the airport. The fare to Mandarin Oriental, Tokyo typically ranges from PHP 6,000 to PHP 8,000, depending on traffic conditions.
  • Airport Limousine Bus: A convenient and cost-effective option, the Limousine Bus service provides direct routes to major hotels in the city. Tickets are approximately PHP 2,000 per person.
  • Train Services: For a more local experience, you can utilize the efficient train network. This may involve transfers but offers an authentic glimpse into Tokyo's public transportation. Fares vary but are generally the most economical option.

You can also explore various airport transfer services to find the best option for your needs.

Summary of Why You Should Choose to Stay at Mandarin Oriental, Tokyo

Choosing Mandarin Oriental, Tokyo for your next stay guarantees an experience of refined luxury and exceptional hospitality.

  • Unbeatable location in the vibrant Nihonbashi district, offering easy access to key attractions and business areas.
  • Luxurious and well-appointed rooms and suites, many featuring stunning city views and elegant bathtubs.
  • World-class dining options, from authentic Japanese cuisine to international buffets and sophisticated bars.
  • Exceptional facilities including a serene spa, a refreshing swimming pool, and a fully equipped fitness center.
  • Impeccable service that anticipates your every need, ensuring a truly memorable stay.

Check Room availability at Mandarin Oriental, Tokyo and start Booking Mandarin Oriental, Tokyo today through Traveloka for the best rates and exclusive promotions.

Book budget hotels in Kanto and experience the convenience of Traveloka for all your travel needs. Easily book domestic and international flights at low prices with Traveloka.

All facilities in Mandarin Oriental, Tokyo

Bar, Cafe and Lounge Mandarin Oriental, Tokyo
Bar, Cafe and Lounge
Entertainment Facility Mandarin Oriental, Tokyo
Entertainment Facility
Fitness Center Mandarin Oriental, Tokyo
Fitness Center
Functional Hall Mandarin Oriental, Tokyo
Functional Hall
Lobby Mandarin Oriental, Tokyo
Lobby

Family-friendly Facilities

  • Toys
  • Children games

Things to Do

  • Romantic proposal packages
  • Spa
  • Fitness center
  • Health club

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Valet parking (surcharge)

Connectivity

  • WiFi (surcharge)
  • Free WiFi

General

  • Banquet
  • Ballroom

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Accommodation Policy & General Information in Mandarin Oriental, Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Tokyo
179
Number of floors in Mandarin Oriental, Tokyo
9
Another facilities in Mandarin Oriental, Tokyo
Toys, Children games, Romantic proposal packages, Spa, Fitness center

Frequently asked question in Mandarin Oriental, Tokyo

What are available facilities at Mandarin Oriental, Tokyo?
There are top facilites at Mandarin Oriental, Tokyo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Tokyo?
The standard check-in time at Mandarin Oriental, Tokyo is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Tokyo provide breakfast?
Yes, Mandarin Oriental, Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Tokyo?
Mandarin Oriental, Tokyo is a 5.0-star hotel.
How many floors does Mandarin Oriental, Tokyo have?
Mandarin Oriental, Tokyo has 9 floors.
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More Reviews from Other Guests in Mandarin Oriental, Tokyo

9.6
Exceptional
From 500 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.6

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Traveler Reviews Mandarin Oriental, Tokyo

Number of reviews per page
20
40
Top reviews
Hye Ryoung
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Big fan of MO- used to love MO in HK. First time try MO in Tokyo. It was satisfying experience but still feels like missing something- not big but small. Always friendly great staff and food options are always top notch. Room definitely needs to be renovated. Other than that it was another great MO experience.
Marie Claire
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was perfect - I booked 3 rooms for 3 nights. I checked out twice - paid my bill the night before leaving and next morning the day we left. We had a light in-room breakfast since we left early. A couple of days later I received an e-mail from room service asking me for 36.000 extra yens that they forgot to charge me. I am still on vacation but I think that this is very unprofessional from their part. That is not good customer service at all specially for the price I paid !
Read More
Michael
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Astounding. 🌟🌟🌟🌟🌟 Expensive 💴💴💴💴💴
Adam
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hands down the best experience I have ever had at a hotel. No detail was too small. The service was legendary. I had a standard room and found the view to be breathtaking. You will want to include breakfast when making your reservation because they have everything you could imagine. I’m thinking about changing my itinerary to stay be able to stay here a few more nights at the end of my trip.
Read More
Kyle
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The description on hotels.com was spot on. Excellent place to stay with direct access to the Ginza line. Worth the price.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Superb in every way.
sebastian
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel bastante bueno , hermosas vistas
sebastian
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful bar
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

One of the great hotels of the world! Simply outstanding
Brendon
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

You can always trust a MO
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was absolutely fabulous! Every employee of the hotel went above and beyond the call of duty. Our drinks at the bar were fantastic! We were very impressed with our dinner at Tapas molecular bar. It was an unforgettable experience! We enjoyed meeting and interacting with Chef Kento!
Whitehouse
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
herbert
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very good
Maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
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Rui
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Abdulmohsen
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Poor coordination and unacceptable check-out experience I booked Mandarin Oriental, Tokyo because my first experience with the brand (Barcelona) was excellent. Unfortunately, this stay did not meet expectations. The main issue was poor internal coordination—different staff gave conflicting information and I had to follow up repeatedly for simple requests. There was also confusion with my airport taxi: I was quoted one price, but after my luggage was loaded and I was seated in the taxi, I was told a completely different amount. At check-out, we were directed to exit through the back entrance due to an official delegation, and the team attempted to move us to another taxi despite our luggage already being in the original taxi arranged by the hotel. This was extremely frustrating and made us feel like an inconvenience rather than valued guests. For a hotel at this price point and reputation, this level of service and handling is unacceptable.
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Nakeva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
MARIA
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Beautiful hotel with very friendly and helpful staff. The location is excellent. I would definitely stay here again.
julie
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property with first class staff and service that makes all the difference.
Number of reviews per page
20
40

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Lobby 4 Mandarin Oriental, Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.