Marroad Hakone

Hotels
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8.2
/10
Very Good
343 reviews

What Guests Say About Their Stay

Nguyen K. D. H.

9.7
/ 10
The hotel will be enthusiastic and attentive and professional. If you have a chance to come here, you will definitely return to this hotel
See original

James

10.0
/ 10
The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.

Anita

10.0
/ 10
Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.

mark

10.0
/ 10
Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
In the Area
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1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Marroad Hakone is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Marroad Hakone

1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408
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Exterior Marroad Hakone
Exterior 2 Marroad Hakone

Discover More About Marroad Hakone

The Charm of Marroad Hakone: Your Gateway to Kanto's Natural Beauty

For Australian travellers seeking an authentic Japanese experience blended with comfort and convenience, Marroad Hakone presents an exceptional choice. Nestled in the picturesque Kanto region, this hotel offers a serene escape while remaining accessible to the vibrant pulse of Japan. Whether you're drawn to the natural splendour of Hakone or the cultural richness of the surrounding areas, Marroad Hakone provides a welcoming base for your adventures. Rates at Marroad Hakone start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Marroad Hakone

Marroad Hakone is situated in the tranquil Ashigarashimo-gun, Kanagawa, a region renowned for its stunning natural landscapes and hot springs. This location offers a peaceful retreat, away from the hustle and bustle of major city centres, yet it remains surprisingly accessible. The hotel is conveniently located within reach of local train stations, making it easy to explore the wider Kanto area. The surrounding atmosphere is one of serene natural beauty, with opportunities for leisurely strolls and enjoying the fresh mountain air. While not in a bustling CBD, its proximity to key transport links ensures you can easily connect to major hubs and attractions. For those who appreciate a quiet setting that still offers convenient access, Marroad Hakone is an ideal choice.

Guest Facilities and Services at Marroad Hakone

Guest facilities at Marroad Hakone are designed to ensure a comfortable and enjoyable stay for all travellers. The hotel understands the importance of key amenities that resonate with Australian preferences. You can expect a welcoming environment with essential services such as reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring peace of mind at any hour. While specific details on dining options and fitness facilities can vary, the hotel generally aims to provide a well-rounded experience. For precise information regarding breakfast availability, including coffee options, or any other specific services, please contact the hotel directly.

Room Information and Stay Experience at Marroad Hakone

Marroad Hakone offers a range of accommodation options designed to cater to different needs and preferences. The Room types of Marroad Hakone are thoughtfully appointed to ensure a restful and rejuvenating experience. Guests can anticipate clean and comfortable living spaces, equipped with modern climate control systems to maintain the perfect temperature, a crucial factor for travellers from diverse climates. The emphasis is on providing a serene environment where you can unwind after a day of exploration. Bathrooms are maintained to high standards of cleanliness, offering a refreshing space. While specific room sizes and names are best confirmed directly with the hotel, the overall experience focuses on comfort, cleanliness, and a peaceful atmosphere.

Recommended Nearby Dining and Cafes around Marroad Hakone

The area surrounding Marroad Hakone offers a delightful taste of local Japanese cuisine and charming cafes. While specific restaurant names and menus can change, you'll find opportunities to savour authentic flavours. Explore local eateries that serve traditional dishes, providing a genuine culinary experience. For those who appreciate a good coffee and a relaxed atmosphere, nearby cafes often offer a welcoming spot to start your day or enjoy a mid-afternoon break. The hotel itself may also offer dining options, so it's worth inquiring about their breakfast buffets or restaurant services. The focus in this region is on fresh, local ingredients and a warm, inviting dining culture.

Popular Attractions and Activities near Marroad Hakone

Marroad Hakone is ideally situated to explore the many wonders of the Ashigarashimo-gun, Kanagawa area. Here are some popular spots and activities you might enjoy:

  • Hakone Open-Air Museum: A unique outdoor sculpture park set against the stunning backdrop of the Hakone mountains.
  • Lake Ashi: Famous for its scenic beauty, pirate ship cruises, and views of Mount Fuji on clear days.
  • Hakone Ropeway: Offers breathtaking panoramic views as it travels over volcanic hot springs and lush valleys.
  • Hakone Shrine: A beautiful Shinto shrine with its iconic red torii gate standing in Lake Ashi.
  • Owakudani: A volcanic valley with active sulphur vents and hot springs, known for its black eggs cooked in the natural heat.
If you are looking for other activities around Marroad Hakone, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Marroad Hakone from the Airport

Navigating your journey from the airport to Marroad Hakone is straightforward, with several convenient options available. Understanding the Airport transfer service of Marroad Hakone and how to get to Marroad Hakone is key to a smooth arrival.

  • Airport Link Trains: Major airports in the Kanto region are well-connected by efficient train networks that can take you to major hubs, from where you can transfer to local lines heading towards Hakone.
  • Airport Shuttle Buses: Direct or connecting shuttle bus services often operate from airports to key towns and transport terminals in the Hakone area.
  • Public Metered Taxis: Taxis are readily available at airport ranks and offer a direct, albeit potentially more expensive, route to your destination.
  • Rideshare Services: General rideshare services can also be a convenient option for door-to-door transport.
For a seamless travel experience, consider pre-booking your transport. You can explore options for Airport transfer service or look into Marroad Hakone airport transfer arrangements.

Summary of Why You Should Choose Marroad Hakone

Marroad Hakone stands out as an excellent choice for Australian travellers looking for a blend of natural beauty, comfort, and accessibility in Japan's Kanto region. Its serene location offers a peaceful escape, while its proximity to transport links ensures you can easily explore the surrounding attractions. The hotel's commitment to providing clean, comfortable rooms with effective climate control, coupled with friendly service, makes for a truly enjoyable stay.

  • Prime Location: Nestled in the scenic Ashigarashimo-gun, Kanagawa, offering both tranquility and access to natural wonders.
  • Comfortable Accommodation: Well-appointed rooms designed for relaxation and equipped with modern amenities.
  • Convenient Accessibility: Easy connections to public transport for exploring the wider Kanto region.
  • Welcoming Atmosphere: A focus on guest comfort and essential services to enhance your travel experience.
Ready to experience the charm of Hakone? Check room availability at Marroad Hakone and Book Marroad Hakone today through Traveloka for great deals. You can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Marroad Hakone

Bar, Cafe and Lounge Marroad Hakone
Bar, Cafe and Lounge
Entertainment Facility Marroad Hakone
Entertainment Facility
Common Space Marroad Hakone
Common Space
Accommodation Services Marroad Hakone
Accommodation Services
Exterior Marroad Hakone
Exterior

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Marroad Hakone

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marroad Hakone
45
Another facilities in Marroad Hakone
Terrace, Smoke-free area, 24-hour Receptionist, Newspaper in lobby, Limited parking

Frequently asked questions about Marroad Hakone

What are available facilities at Marroad Hakone?
There are top facilites at Marroad Hakone such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marroad Hakone?
The standard check-in time at Marroad Hakone is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Marroad Hakone provide breakfast?
Yes, Marroad Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Marroad Hakone?
Marroad Hakone has a 3.0-star rating.
How many rooms are available at Marroad Hakone?
Marroad Hakone has 45.
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Marroad Hakone reviews and ratings

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)
Other sources (338)
8.2
Very Good
From 338 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Marroad Hakone

Number of reviews per page
20
40
Top reviews
Ho Fai
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast and onsen is great!
Caroline
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Has a shuttle to and from Gora station.
Devon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, staff was excellent. View was beautiful
James
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
Albert
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and spatious
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Read More
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
Read More
Dong Yan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted
Scott J
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.
HEAVEN
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Read More
Edison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Sheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was
Gig
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!
Read More
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Best experience ever
jon
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Marroad Hakone

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)
Other sources (338)
8.2
Very Good
From 338 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Marroad Hakone

Number of reviews per page
20
40
Top reviews
Ho Fai
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast and onsen is great!
Caroline
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Has a shuttle to and from Gora station.
Devon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, staff was excellent. View was beautiful
James
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
Albert
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and spatious
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Read More
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
Read More
Dong Yan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted
Scott J
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.
HEAVEN
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Read More
Edison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Sheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was
Gig
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!
Read More
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Best experience ever
jon
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Number of reviews per page
20
40