Does Marroad Hakone have parking?

Yes, Marroad Hakone does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Marroad Hakone?

Traveloka users who have stayed at Marroad Hakone have praised its Service and Facilites, Cleanliness, Room Comfort.

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Marroad Hakone

Name: Marroad Hakone
Address: 1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408, 1320, Goura, Hakone-machi, Kanto, 250-0408, Japan
Rating: 8

Hotels

8.0

/10

Very Good

290 reviews

What Guests Say About Their Stay

Nguyen K. D. H.

9.7

/ 10

The hotel will be enthusiastic and attentive and professional. If you have a chance to come here, you will definitely return to this hotel

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Richard

10.0

/ 10

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.

Andrea

10.0

/ 10

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.

HEAVEN

10.0

/ 10

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.

In the Area

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1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Marroad Hakone is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Marroad Hakone

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What's around Marroad Hakone

1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

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Location

Staying at Marroad Hakone is a good choice when you are visiting Hakone-machi.

About Marroad Hakone

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Marroad Hakone.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Marroad Hakone exclusively for you.

With all facilities offered, Marroad Hakone is the right place to stay.

All facilities in Marroad Hakone

Others

Public Facilities

Others
Restaurant
Smoke-free area
Elevator

Food and Drinks

Breakfast
Bar

General

Parking
Terrace

Hotel Services

24-hour Receptionist
Newspaper in lobby

Transportation

Access to train station

Things to Do

Sauna

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Marroad Hakone

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 19:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 19:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Marroad Hakone	45
Number of floors in Marroad Hakone	1
Another facilities in Marroad Hakone	Others, Smoke-free area, Breakfast, Bar, Parking

Frequently asked questions about Marroad Hakone

What are available facilities at Marroad Hakone?

There are top facilites at Marroad Hakone such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Marroad Hakone?

The standard check-in time at Marroad Hakone is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00

Does Marroad Hakone provide breakfast?

Yes, Marroad Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Marroad Hakone?

Marroad Hakone has a 3.0-star rating.

How many floors does Marroad Hakone have?

Marroad Hakone has 1.

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Marroad Hakone reviews and ratings

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)

Other sources (285)

8.0

Very Good

From 285 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

8.0

Service and Facilites

8.2

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Traveller Reviews Marroad Hakone

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Top reviews

Joshua

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.

Donna

Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.

Richard

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.

Andrea

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Dong Yan

Friends and Family

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted

Scott J

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.

HEAVEN

10.0

/10

Reviewed 28 week(s) ago

Best experience ever

jon

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.

Liliana

Leisure Family

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner

Jesse

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Very pleased. Breakfast was an extraordinary value

BOON POO

8.0

/10

Reviewed 75 week(s) ago

Hotels.com verified review

Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.

Irina

10.0

/10

Reviewed 76 week(s) ago

Hotels.com verified review

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!

Melinda

Leisure

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!

Nima

4.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

It is a very rusty and old place. The place is also located far away from public transit on top of a hill which makes it difficult to commute.

Jeffrey

Leisure

8.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect. The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.

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