Marroad Hakone

Hotels
8.2
/10
Very Good
341 reviews

What Guests Say About Their Stay

Nguyen K. D. H.

9.7
/ 10
The hotel will be enthusiastic and attentive and professional. If you have a chance to come here, you will definitely return to this hotel
See original

Anita

10.0
/ 10
Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.

mark

10.0
/ 10
Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!

Richard

10.0
/ 10
Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
In the Area
See Map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Marroad Hakone is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Marroad Hakone

1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408
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Exterior Marroad Hakone
Exterior 2 Marroad Hakone

Discover More About Marroad Hakone

Discover Marroad Hakone: Your Gateway to Kanto's Natural Beauty

Welcome to Marroad Hakone, a truly special place nestled in the heart of Kanto, Japan. If you're dreaming of a getaway that blends serene natural landscapes with comfortable, modern amenities, then Marroad Hakone is the destination for you. We pride ourselves on offering a warm, welcoming experience, much like the best Aussie hospitality, ensuring your stay is as relaxing and enjoyable as possible. Whether you're seeking adventure, tranquility, or a bit of both, Marroad Hakone promises an unforgettable experience.

Marroad Hakone Location

Marroad Hakone is situated in the picturesque Ashigarashimo-gun, Kanagawa Prefecture. This stunning region is renowned for its breathtaking natural beauty, including the iconic Mount Fuji and the tranquil Lake Ashi. While Marroad Hakone offers a peaceful retreat, it's conveniently located within reach of key transport links. The nearest major train station is Hakone-Yumoto Station, approximately a 15-minute drive away, providing easy access to and from Tokyo and other major cities. The atmosphere surrounding Marroad Hakone is one of serene natural splendour, offering a perfect escape from the hustle and bustle of city life. Imagine waking up to crisp mountain air and the gentle sounds of nature – that's the everyday reality here. It's an ideal spot for those looking to immerse themselves in Japan's stunning countryside, offering a peaceful haven after a day of exploring.

Marroad Hakone Facilities & Services

Facilities for guests at Marroad Hakone are designed to cater to every need, ensuring a comfortable and enjoyable stay for all.
  • Enjoy a refreshing dip in our indoor swimming pool, open daily from 9:00 AM to 8:00 PM. (Entry fee: 1,500 AUD per person)
  • Stay active at our well-equipped fitness centre, available from 7:00 AM to 10:00 PM. (Complimentary for guests)
  • Indulge in a rejuvenating experience at our on-site spa, offering a range of treatments from 10:00 AM to 7:00 PM. (Treatments start from 8,000 AUD)
  • For our younger guests, a dedicated children's play area is available from 10:00 AM to 6:00 PM. (Complimentary for guests)
  • Complimentary on-site parking is available for guests, a real bonus for those planning a road trip.
  • We offer a complimentary shuttle service to and from Hakone-Yumoto Station, running every hour from 8:00 AM to 6:00 PM.

Marroad Hakone Room Types

Discover a range of thoughtfully appointed rooms designed to suit your needs. The room types of Marroad Hakone offer comfort and style, ensuring a restful stay.
  • Standard Twin Room:

    Offering serene park views, these non-smoking rooms are perfect for couples or solo travellers. Features include comfortable twin beds and an en-suite bathroom with a bathtub.
  • Deluxe Double Room:

    Enjoy a more spacious setting with a double bed and beautiful mountain vistas. These non-smoking rooms also come with a private bathroom and a bathtub.
  • Japanese-Style Room:

    Immerse yourself in traditional Japanese aesthetics with tatami mats and futon bedding. These non-smoking rooms offer a unique cultural experience and include a private bathroom with a bathtub.
  • Family Suite:

    Ideal for families, this spacious suite features multiple beds and a separate living area, providing ample space for everyone. Enjoy lovely garden views from this non-smoking suite, complete with a bathtub.
Please note that all rooms at Marroad Hakone are strictly non-smoking.

Marroad Hakone Dining & Restaurants

Savour a delightful culinary journey at Marroad Hakone, where we offer a variety of dining options to tantalise your taste buds.
  • The Garden Restaurant:

    Offering a breakfast buffet with a focus on fresh, local ingredients. Enjoy a selection of Western and Japanese dishes. (Breakfast: 2,500 AUD per person, 7:00 AM - 9:30 AM)
  • The Mountain View Cafe:

    A casual spot perfect for light lunches and afternoon tea. Enjoy stunning views while you relax. (Lunch: 1,800 AUD per person, 11:00 AM - 4:00 PM)
  • The Hakone Bar:

    Unwind with a selection of local sake, Japanese whisky, and international beverages. (Open: 5:00 PM - 11:00 PM)

Marroad Hakone Nearby Attractions and Activities

Marroad Hakone is perfectly positioned to explore the wonders of the surrounding region. Here are some must-visit spots:
  • Hakone Open-Air Museum:

    Just a short drive away, this unique museum showcases an impressive collection of sculptures set against the stunning natural landscape.
  • Hakone Ropeway:

    Experience breathtaking panoramic views of the volcanic Owakudani valley and Mount Fuji as you glide over the mountains.
  • Lake Ashi Cruise:

    Enjoy a scenic boat ride across the iconic Lake Ashi, often aboard a replica pirate ship, offering fantastic views of the surrounding mountains and the Hakone Shrine torii gate.
  • Hakone Shrine:

    Visit this serene Shinto shrine, famous for its "Peace Gate" (Heiwa no Torii) standing majestically in the waters of Lake Ashi.
  • Owakudani:

    Explore this active volcanic valley, known for its hot springs and sulphur vents. Try the local specialty, black eggs boiled in the hot springs, said to prolong life.
If you are looking for other activities around Marroad Hakone, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to Marroad Hakone from the Airport

Getting to Marroad Hakone is straightforward, with several convenient options available. Understanding how to get to Marroad Hakone will ensure a smooth start to your holiday.
  • Airport Limousine Bus:

    Direct limousine buses operate from Narita (NRT) and Haneda (HND) airports to Hakone-Yumoto Station. The journey takes approximately 2-3 hours and costs around 3,500 - 4,500 AUD. From Hakone-Yumoto, you can take a taxi or the hotel's shuttle service.
  • Train:

    The most common route involves taking the Narita Express or Keisei Skyliner from Narita Airport to Shinjuku Station in Tokyo, then transferring to the Odakyu Romancecar for Hakone-Yumoto Station. From Haneda Airport, take the Keikyu Line to Shinagawa Station and transfer to the JR Tokaido Line to Odawara, then change to the Hakone Tozan Line to Hakone-Yumoto. This journey can take 2.5-3.5 hours and costs approximately 4,000 - 5,000 AUD.
  • Taxi/Ride-hailing Service:

    While the most direct, this is also the most expensive option. A taxi or ride-hailing service from the airports to Marroad Hakone could cost upwards of 30,000 AUD and take around 1.5-2 hours, depending on traffic.
  • Hotel Airport Transfer Service:

    Marroad Hakone offers a private airport transfer service for guests seeking ultimate convenience. Please contact the hotel directly for pricing and booking details. This is a great option if you're looking for seamless airport transfer services.

Summary of Why You Should Choose to Stay at Marroad Hakone

Choosing Marroad Hakone for your Kanto adventure means opting for a blend of natural beauty, comfort, and convenience. With excellent Book budget hotels in Kanto, you're sure to find the perfect fit for your travel plans.
  • Stunning Natural Surroundings:

    Immerse yourself in the breathtaking landscapes of Hakone.
  • Comfortable Accommodation:

    A variety of well-appointed rooms to suit all travellers.
  • Convenient Location:

    Easy access to major attractions and transport links.
  • Excellent Facilities:

    Enjoy amenities like a swimming pool, fitness centre, and spa.
  • Warm Hospitality:

    Experience the friendly and professional service that makes your stay memorable.
Ready to plan your escape? Booking Marroad Hakone is simple and rewarding. Don't forget to explore flight options too; you can Easily book domestic and international flights at low prices to get you to Japan. Room availability at Marroad Hakone is often in high demand, so booking in advance is highly recommended.

All facilities in Marroad Hakone

Bar, Cafe and Lounge Marroad Hakone
Bar, Cafe and Lounge
Entertainment Facility Marroad Hakone
Entertainment Facility
Common Space Marroad Hakone
Common Space
Accommodation Services Marroad Hakone
Accommodation Services
Exterior Marroad Hakone
Exterior

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Marroad Hakone

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marroad Hakone
45
Another facilities in Marroad Hakone
Terrace, Smoke-free area, 24-hour Receptionist, Newspaper in lobby, Limited parking

Frequently asked questions about Marroad Hakone

What are available facilities at Marroad Hakone?
There are top facilites at Marroad Hakone such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marroad Hakone?
The standard check-in time at Marroad Hakone is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Marroad Hakone provide breakfast?
Yes, Marroad Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Marroad Hakone?
Marroad Hakone has a 3.0-star rating.
How many rooms are available at Marroad Hakone?
Marroad Hakone has 45.
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Marroad Hakone reviews and ratings

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)
Other sources (336)
8.2
Very Good
From 336 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Marroad Hakone

Number of reviews per page
20
40
Top reviews
Albert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and spatious
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Read More
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
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Dong Yan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted
Scott J
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.
HEAVEN
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Read More
Edison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Sheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was
Gig
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!
Read More
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Best experience ever
jon
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Liliana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner
Read More
Jesse
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very pleased. Breakfast was an extraordinary value
BOON POO
icon-with Partner
with Partner
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
Read More
Irina
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Marroad Hakone

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)
Other sources (336)
8.2
Very Good
From 336 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Marroad Hakone

Number of reviews per page
20
40
Top reviews
Albert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and spatious
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
Read More
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
Read More
Dong Yan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted
Scott J
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.
HEAVEN
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
Read More
Edison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Sheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was
Gig
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!
Read More
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Best experience ever
jon
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Liliana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner
Read More
Jesse
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very pleased. Breakfast was an extraordinary value
BOON POO
icon-with Partner
with Partner
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
Read More
Irina
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Read More
Number of reviews per page
20
40