มาร์โร้ด ฮาโกเน่

ห้องพักกว้าง ปูเสื่อโยคะฝึกได้สบายๆ สิ่งอำนวยความสะดวกค่อนข้างดี ออนเซนใช้ได้ เรียบง่าย เส้นทางโดยรอบเป็นเขา เดินได้ แต่มีรถรับส่ง โทรไปแจ้งก็มารับทันที รับส่งสถานีโกระกับสถานีเคเบิลที่จะไปโอวากุดานิ อาหารอร่อยแต่ราคาสูง ถ้าไม่ทานที่โรงแรม ร้านอาหารอื่นๆส่วนใหญ่เปดไม่เกินสองทุ่ม ราคาก็ค่อนข้างสูงเช่นกัน ร้านสะดวกซื้อใกล้สุดเดินทางเขาประมาณไม่เกินสิบนาที อย่าชะล่าใจ นักท่องเที่ยวเยอะมีร้านเดียว จะตุนเสบียงควรเผื่อเวลาหน่อย เสียดายพนักงานสื่อสารอังกฤษได้น้อยมาก ถ้าพูดญี่ปุ่นไม่อาจอาจมีเรื่องปวดหัวบ้าง และไม่มีไมโครเวฟส่วนกลางกับเครื่องซักผ้าหยอดเหรียญให้บริการ แต่ภาพรวมถือว่าดี

温泉が気持ちよかった

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.

Rooms were s!all but clean. Happy hour offered with free drinks.

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.

Breakfast no outdoor siting is a wasted

Si

Close things we wanted to see and property has a nice onsen.

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.

Too expensive for the actual onsen installations.

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.

The view, how quiet, and clean it was

The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!

Best experience ever

Boa estadia. Hotel antigo, mas agradavel. Tem banhos termais. Sauna e cadeira de massagem. Vista montanhas. Cafe da manhã bem caro.

very good

Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.

The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner