Marroad Hakone

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8.2
Very Good
348 reviews

What Guests Say About Their Stay

Nguyen K. D. H.

9.7
/ 10
The hotel will be enthusiastic and attentive and professional. If you have a chance to come here, you will definitely return to this hotel
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Anna

10.0
/ 10
Beautiful hotel in a serene location with an onsen and close to câble car. The shuttle driver got out bags from Gora station and so we can start exploring before 3p check in. Same for when we checked out and they delivered our bags at the Gora station. Such awesome service. Fine dining and we love the open bar at happy hour. Wow!

Jahnavi

10.0
/ 10
Great location!! Loved the view and ambience. The onsen hot bath was a wonderful experience. The rooms and amenities were clean. Loved our stay, we really wished we should have booked our stay for couple more days!!

James

10.0
/ 10
The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
In the Area
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1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Marroad Hakone is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Marroad Hakone

1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408
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Exterior Marroad Hakone
Exterior 2 Marroad Hakone

Discover More About Marroad Hakone

General
Near Hakone Gora Park

Location
With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Open Air Museum. This hotel is 4.4 mi (7 km) from Hakone Hot Springs and 4.4 mi (7.1 km) from Lake Ashi.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Museum of Art - 0.5 km / 0.3 mi
Hakone Gora Park - 0.5 km / 0.3 mi
Hakuundo Chaen - 0.7 km / 0.4 mi
Hakone Open Air Museum - 1.8 km / 1.1 mi
Sengokuhara Onsen - 1.9 km / 1.2 mi
Ōwakudani - 2 km / 1.3 mi
Hakone Kowakien Yunessun - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.4 km / 1.5 mi
Okada Museum of Art - 2.5 km / 1.5 mi
Chisuji Falls - 3 km / 1.9 mi
Pola Museum of Art - 3.4 km / 2.1 mi
Hakone Ropeway - 3.8 km / 2.3 mi
Hakone Venetian Glass Museum - 5.2 km / 3.2 mi
Lalique Museum Hakone - 5.6 km / 3.5 mi
Daihakone Country Club - 6.3 km / 3.9 mi

The nearest airports are:
Haneda Airport (HND) - 100.3 km / 62.3 mi
Narita Intl. Airport (NRT) - 166.9 km / 103.7 mi

Facilities
Enjoy recreation amenities such as hot springs or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining
Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.

Rooms
Make yourself at home in one of the 45 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Marroad Hakone

Entertainment Facility Marroad Hakone
Entertainment Facility
Common Space Marroad Hakone
Common Space
Accommodation Services Marroad Hakone
Accommodation Services
Exterior Marroad Hakone
Exterior
Bedroom Marroad Hakone
Bedroom

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Shuttle Service

  • Train station pickup

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Accommodation Policy & General Information in Marroad Hakone

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is recommended for transportation to and from this property.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, Unicode Support true, Car recommended

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marroad Hakone
45
Another facilities in Marroad Hakone
Limited parking, Breakfast, Free WiFi, Terrace, Train station pickup

Frequently asked question in Marroad Hakone

What are available facilities at Marroad Hakone?
There are top facilites at Marroad Hakone such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marroad Hakone?
The standard check-in time at Marroad Hakone is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Marroad Hakone provide breakfast?
Yes, Marroad Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Marroad Hakone?
Marroad Hakone is a 3.0-star hotel.
How many rooms are available at Marroad Hakone?
Marroad Hakone has 45 rooms in total.
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More Reviews from Other Guests in Marroad Hakone

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)
Other sources (343)
8.2
Very Good
From 343 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Marroad Hakone

Number of reviews per page
20
40
Top reviews
Anna
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel in a serene location with an onsen and close to câble car. The shuttle driver got out bags from Gora station and so we can start exploring before 3p check in. Same for when we checked out and they delivered our bags at the Gora station. Such awesome service. Fine dining and we love the open bar at happy hour. Wow!
Read More
Jahnavi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location!! Loved the view and ambience. The onsen hot bath was a wonderful experience. The rooms and amenities were clean. Loved our stay, we really wished we should have booked our stay for couple more days!!
Vsevolod
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

onsen was very nice. the breakfest was western style and not buffet. the parking is free and can fit a large car. the building is very old but it is kept very clean it is very nice. they also had a good TV that offered netflix which is hard to find. we also got a massage, and it was fantastic.
Ho Fai
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast and onsen is great!
Caroline
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Has a shuttle to and from Gora station.
Devon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, staff was excellent. View was beautiful
James
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.
Albert
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean and spatious
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.
mark
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!
Joshua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.
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Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.
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Dong Yan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted
Scott J
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.
HEAVEN
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.
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Edison
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Sheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was
Number of reviews per page
20
40

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Bedroom 4 Marroad Hakone

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.