Sutton Place Hotel Ueno

Hotels
8.1
/10
Very Good
337 reviews

What Guests Say About Their Stay

JARUWAN KHANTHAWONG

9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
See original

Wannita J.

8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
See original

sujin k.

10.0
/ 10
Convenient, clean rooms, good service too.
See original

Jiaming

10.0
/ 10
the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.

Tom

10.0
/ 10
This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
In the Area
See Map
7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

Read More
WiFi
Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sutton Place Hotel Ueno

7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
Discover More Places
Lobby Sutton Place Hotel Ueno
Lobby 2 Sutton Place Hotel Ueno

Discover More About Sutton Place Hotel Ueno

Planning a trip to Japan and looking for a comfortable and convenient base? The

Sutton Place Hotel Ueno

in Kanto offers a fantastic option for travellers seeking a blend of modern amenities and easy access to the vibrant heart of Tokyo. Whether you're here for business or leisure, this hotel provides a welcoming atmosphere and a prime location to explore all that Ueno and the surrounding Kanto region have to offer.

Sutton Place Hotel Ueno Location

Nestled in the bustling Taito district of Tokyo, the

Sutton Place Hotel Ueno

is situated in a prime urban setting. Located at 上野 7-8-23, 東京, 台東, 関東, 日本, 110-0005, it offers excellent connectivity, being just a short walk from the Ueno Station, a major transportation hub. This strategic position means you're mere minutes away from the city centre's key attractions and business districts, making it incredibly easy to navigate Tokyo. The area surrounding the hotel is alive with a rich cultural tapestry, offering a vibrant mix of traditional charm and modern energy, with numerous shops, eateries, and entertainment options right on your doorstep.

Sutton Place Hotel Ueno Facilities & Services

Facilities for guests at

Sutton Place Hotel Ueno

are designed to ensure a comfortable and enjoyable stay. The hotel boasts a range of amenities catering to all travellers:

  • A well-equipped fitness centre, perfect for maintaining your workout routine. Operating hours are typically from 6:00 AM to 10:00 PM, with no additional fees for guests.
  • A refreshing indoor swimming pool, ideal for a relaxing dip. Open daily from 9:00 AM to 7:00 PM, access is complimentary for hotel guests.
  • A dedicated business centre, providing essential services for corporate travellers. Available 24/7 with a small fee for printing services.
  • Complimentary Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, with secure parking costing approximately AUD $30 per day.

Sutton Place Hotel Ueno Room Types

Discover a variety of accommodations to suit your needs with the diverse

room types of Sutton Place Hotel Ueno

. Each room is thoughtfully appointed to provide a sanctuary after a day of exploration or work.

  • Deluxe King Room:

    Offering a comfortable King-sized bed and a city view. These are strictly non-smoking rooms and feature an en-suite bathroom with a bathtub.
  • Deluxe Twin Room:

    Featuring two comfortable Twin beds, perfect for friends or family travelling together. Enjoy the city view from your non-smoking room, complete with a bathtub.
  • Executive Suite:

    A spacious option with a separate living area, a King-sized bed, and panoramic city views. This non-smoking suite includes a luxurious en-suite bathroom with a bathtub.
  • Family Room:

    Designed for families, this room typically includes a combination of bed types to accommodate up to four guests. Enjoy the city view from your non-smoking room, which also features a bathtub.

Please note that all rooms at Sutton Place Hotel Ueno are strictly non-smoking. There are no specific pet-friendly rooms available at this time.

Sutton Place Hotel Ueno Dining & Restaurants

Savour a culinary journey at

Sutton Place Hotel Ueno

, where dining options are crafted to delight your palate. The hotel features a signature restaurant and a cozy cafe, offering a range of delicious choices throughout the day.

  • The Ueno Grill:

    Open for breakfast, lunch, and dinner, this restaurant offers a modern take on Japanese cuisine with a selection of international dishes. Breakfast is served from 7:00 AM to 10:00 AM (approx. AUD $25 per person), lunch from 12:00 PM to 2:30 PM (approx. AUD $35 per person), and dinner from 6:00 PM to 10:00 PM (approx. AUD $60 per person).
  • The Kanto Cafe:

    A relaxed spot perfect for a morning coffee, light lunch, or afternoon tea. Open from 8:00 AM to 5:00 PM, offering pastries, sandwiches, and a variety of beverages. Light meals range from AUD $15 to $25.

Sutton Place Hotel Ueno Nearby Attractions and Activities

The

Sutton Place Hotel Ueno

is ideally situated to explore the rich cultural landscape of Taito, Tokyo. Here are some must-visit spots:

  • Ueno Park:

    A vast public park home to several museums, a zoo, and beautiful cherry blossom spots in spring. It's a cultural hub and a perfect place for a leisurely stroll.
  • Tokyo National Museum:

    Located within Ueno Park, this is Japan's oldest and largest museum, housing an extensive collection of Japanese art and artifacts.
  • Ameya-Yokocho (Ameyoko Market):

    A bustling street market stretching from Ueno Station, offering everything from fresh produce and seafood to clothing and cosmetics. It's a vibrant sensory experience.
  • Senso-ji Temple:

    Tokyo's oldest temple, located in the nearby Asakusa district. It's a significant Buddhist site with a striking five-story pagoda and a lively Nakamise-dori market leading up to it.
  • Tokyo Skytree:

    A relatively new but iconic landmark offering breathtaking panoramic views of Tokyo from its observation decks. It's easily accessible from Ueno.

If you are looking for other activities around Sutton Place Hotel Ueno, check out the best deals on Traveloka: Recommended activities in Tokyo!

How to Get to Sutton Place Hotel Ueno from the Airport

Getting to

Sutton Place Hotel Ueno

from the airport is straightforward, with several convenient options available. Understanding your choices for

airport transfer service of Sutton Place Hotel Ueno

will help you plan your journey smoothly. Here's

how to get to Sutton Place Hotel Ueno

:

  • Narita Express (N'EX) Train:

    From Narita International Airport (NRT), the Narita Express offers a direct and comfortable ride to Ueno Station. The journey takes approximately 40-50 minutes and costs around AUD $30.
  • Keisei Skyliner:

    Another efficient option from Narita Airport, the Skyliner provides a faster journey to Keisei Ueno Station, often arriving in about 40 minutes. The fare is approximately AUD $25.
  • Airport Limousine Bus:

    Buses operate from both Narita (NRT) and Haneda (HND) airports directly to major hotels in the Ueno area, including stops near Sutton Place Hotel Ueno. The journey time varies depending on traffic, typically 60-90 minutes from Narita and 30-60 minutes from Haneda. Prices range from AUD $25 to $35.
  • Taxi:

    Metered taxis are readily available at both airports. This is a convenient but more expensive option, with fares to Sutton Place Hotel Ueno potentially ranging from AUD $100 to $150, depending on traffic and the airport.
  • Ride-hailing Service:

    You can also book a ride-hailing service from the airport, offering a similar convenience to taxis but sometimes with more transparent pricing. Costs are comparable to metered taxis.
  • Hotel Private Transfer:

    For ultimate convenience and a seamless arrival, consider arranging a private airport transfer through the hotel. This service can be booked in advance and offers a direct, personalized journey. Contact the hotel directly for pricing and availability. You can also explore various airport transfer services for competitive rates.

Summary of Why You Should Choose to Stay at Sutton Place Hotel Ueno

Choosing the

Sutton Place Hotel Ueno

for your Kanto adventure offers a compelling mix of convenience, comfort, and excellent value. With its prime location in the heart of Ueno, you're perfectly positioned to explore Tokyo's cultural treasures and vibrant city life. The hotel's comprehensive facilities, including a fitness centre and swimming pool, ensure a relaxing stay, while the diverse room types cater to every traveller's needs. The dining options provide a taste of local and international flavours, and the easy access to transportation makes exploring the region a breeze.

  • Prime location in Taito, Tokyo, with excellent transport links.
  • Comfortable and well-appointed rooms, including suites and family options.
  • A range of on-site facilities to enhance your stay.
  • Convenient access to major attractions and entertainment.
  • A welcoming atmosphere with attentive service.

Check

room availability at Sutton Place Hotel Ueno

and start planning your trip today. For the best rates and a seamless experience, consider

booking Sutton Place Hotel Ueno

through Traveloka. You can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Sutton Place Hotel Ueno

Lobby Sutton Place Hotel Ueno
Lobby
Accommodation Services Sutton Place Hotel Ueno
Accommodation Services
Others Sutton Place Hotel Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Sutton Place Hotel Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:30 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 4:30 PM - 8:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:30 - 00:00 - to 11:00
Available rooms at Sutton Place Hotel Ueno
50
Another facilities in Sutton Place Hotel Ueno
Smoke-free area, Safety deposit box, Free WiFi, Luggage storage

Frequently asked questions about Sutton Place Hotel Ueno

What are available facilities at Sutton Place Hotel Ueno?
There are top facilites at Sutton Place Hotel Ueno such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has a 2.5-star rating.
How many rooms are available at Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has 50.
Does Sutton Place Hotel Ueno have parking?
Yes, Sutton Place Hotel Ueno does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Sutton Place Hotel Ueno reviews and ratings

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (292)
8.0
Very Good
From 292 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Randall
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sutton Place Hotel Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (292)
8.0
Very Good
From 292 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Randall
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Number of reviews per page
20
40