Sutton Place Hotel Ueno

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8.1
/10
Very Good
344 reviews

What Guests Say About Their Stay

JARUWAN KHANTHAWONG

9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
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Wannita J.

8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
See original

sujin k.

10.0
/ 10
Convenient, clean rooms, good service too.
See original

Yoshio

10.0
/ 10
大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
See translation

Jiaming

10.0
/ 10
the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
In the Area
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7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

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Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
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What's around Sutton Place Hotel Ueno

7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
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Discover the Comfort and Convenience of Sutton Place Hotel Ueno

For Australian travellers seeking a comfortable and well-located base in Tokyo, the

Sutton Place Hotel Ueno

offers a compelling choice. Situated in the vibrant Ueno district, this hotel provides a welcoming atmosphere and convenient access to many of the city's most popular attractions. Whether you're here for a short city break or an extended exploration of Japan's capital, Sutton Place Hotel Ueno aims to make your stay enjoyable and hassle-free. Rates at Sutton Place Hotel Ueno start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Sutton Place Hotel Ueno

Sutton Place Hotel Ueno is nestled in the heart of Ueno, a district renowned for its cultural institutions, lush parks, and bustling markets. Located at 上野 7-8-23, 東京, 台東, 関東, 日本, 110-0005, the hotel is incredibly well-connected. It's just a short walk from Ueno Station, a major transportation hub that provides direct access to JR lines, subway lines, and the Keisei Skyliner, which offers a swift connection to Narita International Airport. This makes getting to and from the airport a breeze, much like catching a train from Sydney's Central Station. The surrounding area buzzes with activity, offering a fantastic blend of traditional charm and modern convenience, with numerous local eateries and shops right on your doorstep, reminiscent of exploring the laneways of Melbourne.

Guest Facilities and Services at Sutton Place Hotel Ueno

Guest facilities at Sutton Place Hotel Ueno are designed to cater to the needs of modern travellers. You'll find essential amenities to ensure a comfortable and convenient stay. These include reliable free Wi-Fi throughout the property, allowing you to stay connected with friends and family back home or plan your next adventure. A helpful 24-hour front desk is staffed by friendly personnel ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who appreciate a good start to the day, the hotel often provides breakfast options, and the availability of excellent coffee is a welcome touch for many, much like the strong café culture found across Australia. Secure luggage storage is also typically available, allowing you to explore freely on your departure day without the burden of your bags.

Room Information and Stay Experience at Sutton Place Hotel Ueno

The hotel offers a range of accommodation options to suit different preferences and travel needs. The

Room types of Sutton Place Hotel Ueno

are designed with guest comfort as a priority. You can expect clean, well-maintained rooms featuring comfortable bedding, ensuring a restful night's sleep after a day of sightseeing. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, whether it's a warm summer day or a cooler evening, a crucial feature for travellers accustomed to Australia's diverse weather. The bathrooms are typically clean and functional, providing a refreshing space to start and end your day. While specific room sizes and names can vary, the focus is on providing a comfortable and functional environment for your Tokyo visit.

Recommended Nearby Dining and Cafes around Sutton Place Hotel Ueno

Ueno is a culinary hotspot, and Sutton Place Hotel Ueno places you right in the middle of it all. The area is brimming with diverse dining experiences, from casual eateries serving delicious local fare to more refined restaurants. You'll find plenty of opportunities to sample authentic Japanese cuisine, including fresh sushi, hearty ramen, and flavourful tempura. For those who enjoy a good brunch or a quality coffee, the neighbourhood boasts a vibrant café scene, echoing the beloved café culture of Australian cities. Explore the local streets to discover hidden gems offering everything from traditional Japanese breakfasts to international flavours. The proximity to Ameya-Yokocho Market also presents a fantastic opportunity to sample street food and local delicacies.

Popular Attractions and Activities near Sutton Place Hotel Ueno

The strategic location of Sutton Place Hotel Ueno makes it an ideal starting point for exploring Tokyo's rich cultural tapestry. Within easy reach, you can immerse yourself in the beauty of Ueno Park, a sprawling green oasis home to several world-class museums, including the Tokyo National Museum and the Tokyo Metropolitan Art Museum. The Ueno Zoo, Japan's oldest zoo, is also a popular family destination. For a taste of traditional Tokyo, a visit to the nearby Yanaka district offers a glimpse into the city's past with its charming temples and old-fashioned shopping streets. The bustling Ameya-Yokocho Market is a must-visit for its lively atmosphere and diverse array of goods. Don't miss the chance to experience the vibrant energy of Akihabara, the electric town famous for its electronics and anime culture, just a short train ride away. If you are looking for other activities around Sutton Place Hotel Ueno, check out the best deals on Traveloka: Recommended activities in Taito, Tokyo!

How to Get to Sutton Place Hotel Ueno from the Airport

Getting to Sutton Place Hotel Ueno from the airport is straightforward, with several convenient options available. For travellers arriving at Narita International Airport (NRT), the Keisei Skyliner is a highly recommended option, offering a fast and direct journey to Ueno Station, which is just a short walk from the hotel. This is akin to taking an express train from Sydney Airport to the CBD. Alternatively, airport limousine buses provide a comfortable service that may drop you off at or near Ueno. For those preferring public metered taxis, they are readily available at designated ranks outside the terminals. Rideshare services also operate from the airports, offering another door-to-door option.

Here are the primary transportation options:

  • Airport Link Trains:

    The Keisei Skyliner from Narita Airport provides a quick and efficient route directly to Ueno Station.
  • Airport Shuttle Buses:

    Various airport shuttle bus services operate from both Narita and Haneda airports, with some offering stops in the Ueno area.
  • Public Metered Taxis:

    Taxis are available 24/7 at the airport terminals.
  • Rideshare Services:

    Convenient rideshare services can be booked to take you directly to the hotel.

For a seamless journey, consider pre-booking your Airport transfer service or arranging your

Sutton Place Hotel Ueno

airport transfer upon arrival.

Summary of Why You Should Choose Sutton Place Hotel Ueno

Sutton Place Hotel Ueno stands out as an excellent choice for Australian travellers due to its prime location, comfortable accommodations, and accessible amenities.

  • Prime Location:

    Situated in the vibrant Ueno district, offering easy access to cultural sites, shopping, and dining.
  • Excellent Transport Links:

    Proximity to Ueno Station ensures convenient travel throughout Tokyo and to/from the airport.
  • Comfortable Stay:

    Well-appointed rooms with modern amenities and climate control provide a relaxing environment.
  • Friendly Service:

    A 24-hour front desk offers assistance and ensures a smooth experience.

Ready to experience the best of Tokyo?

Check room availability at Sutton Place Hotel Ueno

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Book Sutton Place Hotel Ueno

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All facilities in Sutton Place Hotel Ueno

Lobby Sutton Place Hotel Ueno
Lobby
Accommodation Services Sutton Place Hotel Ueno
Accommodation Services
Others Sutton Place Hotel Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Sutton Place Hotel Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:30 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 4:30 PM - 8:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:30 - 00:00 - to 11:00
Available rooms at Sutton Place Hotel Ueno
50
Another facilities in Sutton Place Hotel Ueno
Smoke-free area, Safety deposit box, Free WiFi, Luggage storage

Frequently asked questions about Sutton Place Hotel Ueno

What are available facilities at Sutton Place Hotel Ueno?
There are top facilites at Sutton Place Hotel Ueno such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has a 2.5-star rating.
How many rooms are available at Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has 50.
Does Sutton Place Hotel Ueno have parking?
Yes, Sutton Place Hotel Ueno does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Sutton Place Hotel Ueno reviews and ratings

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (299)
8.0
Very Good
From 299 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
CHAOKUN
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

櫃檯人員非常友善 房間很乾淨 住宿地點離車站很近 大型行李也有手扶梯 非常方便
Atsawin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Near SHOPPING CENTER AND FOOD
Yoshio
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
Randall
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sutton Place Hotel Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (299)
8.0
Very Good
From 299 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
CHAOKUN
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

櫃檯人員非常友善 房間很乾淨 住宿地點離車站很近 大型行李也有手扶梯 非常方便
Atsawin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Near SHOPPING CENTER AND FOOD
Yoshio
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
Randall
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Number of reviews per page
20
40