Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
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Sutton Place Hotel Ueno
Hotels
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8.1
/10
Very Good
353 reviews
What Guests Say About Their Stay
JARUWAN KHANTHAWONG
9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
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Wannita J.
8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
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sujin k.
10.0
/ 10
Convenient, clean rooms, good service too.
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HEE JIN
10.0
/ 10
Your hotel's place is good for stay. I have been satisfied your hotel very well.
Yoshio
10.0
/ 10
大変良い滞在でした
アメニティをフロントまで取りに行くのが面倒くさいときがありました
できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
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In the Area
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7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
Main Facilities
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Luggage storage
What's around Sutton Place Hotel Ueno
7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
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Discover More About Sutton Place Hotel Ueno
General
Near Ueno Park
Location
A stay at Sutton Place Hotel Ueno places you in the heart of Tokyo, within a 10-minute walk of Ueno Park and Ameyoko Shopping District. This hotel is 0.6 mi (1 km) from Ueno Zoo and 1.5 mi (2.5 km) from Sensoji Temple.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Ameyoko Shopping District - 0.6 km / 0.4 mi
Ueno Park - 0.7 km / 0.5 mi
Tokyo National Museum - 0.9 km / 0.5 mi
Kitchen Town - 0.9 km / 0.6 mi
Ueno Zoo - 1 km / 0.6 mi
University of Tokyo - 1.4 km / 0.9 mi
Akihabara Electric Town - 1.6 km / 1 mi
Kaminarimon Gate - 1.7 km / 1 mi
Sensoji Temple - 1.8 km / 1.1 mi
Yoshiwara Shrine - 1.9 km / 1.2 mi
Asakusa Shrine - 1.9 km / 1.2 mi
Kanda Shrine - 2.1 km / 1.3 mi
Sumida River - 2.2 km / 1.4 mi
Yanaka Ginza Shopping Street - 2.4 km / 1.5 mi
LaQua Tokyo Dome City - 3 km / 1.9 mi
The nearest airports are:
Haneda Airport (HND) - 25.6 km / 15.9 mi
Narita Intl. Airport (NRT) - 79.8 km / 49.6 mi
The preferred airport for Sutton Place Hotel Ueno is Narita Intl. Airport (NRT).
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business Facilities
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
All facilities in Sutton Place Hotel Ueno
Common Space
Lobby
Accommodation Services
Bedroom
Others
Connectivity
- Free WiFi
Public Facilities
- Smoke-free area
- Safety deposit box
Hotel Services
- Luggage storage
Accommodation Policy & General Information in Sutton Place Hotel Ueno
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 16:30 - 00:00 - to 11:00 |
Available rooms at Sutton Place Hotel Ueno | 50 |
Another facilities in Sutton Place Hotel Ueno | Free WiFi, Smoke-free area, Safety deposit box, Luggage storage |
Frequently asked question in Sutton Place Hotel Ueno
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Sutton Place Hotel Ueno have?
Sutton Place Hotel Ueno is a 2.5-star hotel.
How many rooms does Sutton Place Hotel Ueno have?
Sutton Place Hotel Ueno has 50 rooms in total.
Is there parking at Sutton Place Hotel Ueno?
Yes, Sutton Place Hotel Ueno provides a car park. Please contact the property directly for more details.
What are the guest reviews for Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Sutton Place Hotel Ueno
Overall Ratings & Reviews Sutton Place Hotel Ueno
Traveloka (45)
Other sources (308)
8.0
Very Good
From 308 reviews
Cleanliness
8.2
Room Comfort
7.6
Service and Facilites
8.4
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Traveler Reviews Sutton Place Hotel Ueno
Number of reviews per page
20
40
Top reviews
Steven A
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We were a little disappointed, the photos displayed on Expedia was obviously taken some years ago as the room looked a little worn…but it was clean and functional. I selected it primarily due to the relative short walk to Ueno Station and that it had a queen bed. We used the laundry which was convenient however if you want housekeeping you have to give 24 hours notice.
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Wei-Tso
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
離上野車站很近，上野周邊走路皆可達，下次來還會再選擇
Aaron
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The Staff was excellent at the hotel due to being friendly and polite, my only complaints was that the room was musty upon arrival and I had to run the air conditioning for a while to get the musty smell out of the room.
plus the other thing that was bad, is that the bathroom smelled of stale urine and that smell would not go away.
Security was an issue as you do not need to use a card to use the elevator and anyone can just go to a floor, I did speak to another guest who complained about room size but I got the deluxe as it was last minute and that was spacious although it is quite expensive for the standards at the hotel in terms of modern hotels.
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HEE JIN
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Your hotel's place is good for stay. I have been satisfied your hotel very well.
Glenn
Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Proximity to the station was great
CHAOKUN
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
櫃檯人員非常友善
房間很乾淨
住宿地點離車站很近
大型行李也有手扶梯
非常方便
Atsawin
Friends and family with Friends
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Near SHOPPING CENTER AND FOOD
Yoshio
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
大変良い滞在でした
アメニティをフロントまで取りに行くのが面倒くさいときがありました
できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
Randall
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires.
The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three.
Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
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Jiaming
Friends and family Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
the room is more spacious than the average hotels，just a few blocks away from the
Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Clean con
Tom
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
Friends and family with Friends
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Great staff, just i need a little more space to hang my clothes
Lynette
with Partner
8.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
Leisure
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
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MO CHANG
Friends and family with Friends
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Staff is kind and nice, room is clean
DESMOND
with Partner
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it).
Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
Leisure
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering.
Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels.
Bathroom has a really awkward double sliding door.
On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all.
There are fare better hotels available for the same price.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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