Sutton Place Hotel Ueno

Hotels
Finding rooms for you...
8.1
/10
Very Good
342 reviews

What Guests Say About Their Stay

JARUWAN KHANTHAWONG

9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
See original

Wannita J.

8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
See original

sujin k.

10.0
/ 10
Convenient, clean rooms, good service too.
See original

Yoshio

10.0
/ 10
大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
See translation

Jiaming

10.0
/ 10
the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
In the Area
See Map
7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

Read More
WiFi
Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sutton Place Hotel Ueno

7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
Discover More Places
Lobby Sutton Place Hotel Ueno
Lobby 2 Sutton Place Hotel Ueno

Discover More About Sutton Place Hotel Ueno

Discover Your Perfect Stay at Sutton Place Hotel Ueno

Planning a trip to the vibrant Kanto region of Japan? Look no further than the exceptional **Sutton Place Hotel Ueno**, a premier accommodation choice that promises comfort, convenience, and a truly memorable experience. Nestled in the heart of Tokyo's dynamic Ueno district, this hotel offers a gateway to the city's rich cultural tapestry and modern marvels. Room rates at Sutton Place Hotel Ueno start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sutton Place Hotel Ueno Location

Sutton Place Hotel Ueno is strategically situated in the bustling Taito ward of Tokyo, a district renowned for its blend of traditional charm and contemporary energy. Located at 上野 7-8-23, 東京, 台東, 関東, 日本, 110-0005, the hotel offers easy access to key transportation hubs, placing you just a short journey from the city center. Its proximity to Ueno Station, a major transit nexus, makes exploring Tokyo and beyond incredibly convenient. The atmosphere surrounding Sutton Place Hotel Ueno is one of vibrant urban life, with the lively streets of Ueno offering a constant buzz of activity, from bustling markets to serene parks. It's an ideal location for travelers seeking to immerse themselves in the heart of Tokyo's cultural and entertainment scene.

Sutton Place Hotel Ueno Facilities & Services

Facilities for guests at Sutton Place Hotel Ueno are designed to cater to every need, ensuring a comfortable and enjoyable stay.

  • 24-Hour Front Desk:

    Assistance is available around the clock for your convenience.
  • Luggage Storage:

    Secure storage is provided for your belongings before check-in or after check-out.
  • Wi-Fi Access:

    Complimentary high-speed internet is available throughout the hotel.
  • On-site Restaurant:

    Enjoy delicious meals without leaving the hotel premises.
  • Concierge Services:

    Get assistance with tour bookings, transportation, and local recommendations.
  • Housekeeping Services:

    Daily cleaning ensures a fresh and pleasant environment.
  • Air Conditioning:

    Rooms are equipped with climate control for your comfort.
  • Elevator:

    Easy access to all floors is provided.
  • Non-Smoking Rooms:

    A selection of rooms are designated as non-smoking.
  • Vending Machines:

    Conveniently located for snacks and beverages.

While specific operating hours and additional fees for certain services may vary, guests can expect a high standard of service throughout their stay. The hotel does not offer complimentary shuttle services to nearby malls or hubs, and parking availability and fees should be confirmed directly with the hotel.

Sutton Place Hotel Ueno Room Types

The room types of Sutton Place Hotel Ueno offer a range of options to suit different preferences and travel needs. Guests can choose from well-appointed rooms designed for comfort and functionality.

  • Standard Double Room:

    A comfortable option for solo travelers or couples, often featuring a city view. Available in smoking and non-smoking.
  • Standard Twin Room:

    Ideal for friends or colleagues traveling together, offering two separate beds and a city view. Available in smoking and non-smoking.
  • Deluxe Double Room:

    A more spacious room with enhanced amenities and a city view. Available in smoking and non-smoking. Some Deluxe rooms may feature a bathtub.
  • Deluxe Twin Room:

    Offering more space and comfort for two guests, with two separate beds and a city view. Available in smoking and non-smoking. Some Deluxe rooms may feature a bathtub.
  • Suite:

    For those seeking an elevated experience, suites provide ample space, premium amenities, and often a separate living area. Views may vary. Some suites include a bathtub.

All rooms are equipped with essential amenities to ensure a pleasant stay. The hotel does not currently offer pet-friendly rooms.

Sutton Place Hotel Ueno Dining & Restaurants

Sutton Place Hotel Ueno provides convenient dining options for its guests, ensuring that delicious meals are always within reach. The hotel features an on-site restaurant that serves a variety of dishes, catering to diverse palates.

  • On-site Restaurant:

    Offering breakfast, lunch, and dinner, this restaurant provides a selection of Japanese and international cuisine. Estimated price per person for a meal can range from PHP 800 to PHP 1,500. Operating hours are typically from 7:00 AM to 10:00 PM.

While the hotel focuses on providing a comfortable dining experience within its premises, the surrounding Ueno area boasts a plethora of dining establishments, from casual eateries to fine dining restaurants, offering a wide array of culinary experiences.

Sutton Place Hotel Ueno Nearby Attractions and Activities

The prime location of Sutton Place Hotel Ueno places guests within easy reach of some of Tokyo's most captivating attractions and activities.

  • Ueno Park:

    A vast public park home to several museums, a zoo, and beautiful natural scenery, perfect for a leisurely stroll or cultural exploration.
  • Tokyo National Museum:

    Japan's oldest and largest museum, housing an extensive collection of Japanese art and artifacts.
  • Ameya-Yokocho (Ameyoko Market):

    A bustling street market offering everything from fresh produce and seafood to clothing and cosmetics.
  • Tokyo Skytree:

    An iconic broadcasting and observation tower offering breathtaking panoramic views of the city.
  • Senso-ji Temple:

    Tokyo's oldest temple, located in the historic Asakusa district, offering a glimpse into traditional Japanese culture.

If you are looking for other activities around Sutton Place Hotel Ueno, check out the best deals on Traveloka: Recommended activities in Taito!

How to Get to Sutton Place Hotel Ueno from the Airport

Navigating your journey from the airport to Sutton Place Hotel Ueno is straightforward, with several convenient options available. The airport transfer service of Sutton Place Hotel Ueno can be arranged for a seamless arrival.

  • Airport Limousine Bus:

    Direct buses from Narita (NRT) and Haneda (HND) airports to major hubs near Ueno are available. The estimated cost is around PHP 1,500 to PHP 2,000.
  • Narita Express (N'EX) / Keisei Skyliner:

    These express trains offer a fast and efficient way to reach Ueno Station from Narita Airport. Tickets typically range from PHP 1,200 to PHP 1,800.
  • Taxi:

    Metered taxis are readily available at both airports. The journey to Sutton Place Hotel Ueno can take approximately 60-90 minutes, with fares estimated between PHP 4,000 and PHP 6,000, depending on traffic.
  • Ride-hailing Service:

    Similar to taxis, ride-hailing services can be booked for a convenient transfer. Prices are comparable to taxis.
  • Hotel Private Transfer:

    For ultimate convenience and personalized service, consider arranging a private airport transfer directly through Sutton Place Hotel Ueno. Pricing for this service can be obtained by contacting the hotel.

For a hassle-free journey, explore various airport transfer services.

Summary of Why You Should Choose to Stay at Sutton Place Hotel Ueno

Choosing Sutton Place Hotel Ueno for your Kanto adventure offers a blend of comfort, convenience, and prime location.

  • Excellent Location:

    Situated in the vibrant Ueno district, providing easy access to cultural sites, shopping, and transportation.
  • Comfortable Accommodations:

    A variety of well-appointed rooms cater to different needs, ensuring a restful stay.
  • Convenient Facilities:

    From 24-hour service to on-site dining, the hotel is equipped to make your stay pleasant.
  • Accessibility:

    Close proximity to Ueno Station facilitates exploration of Tokyo and beyond.
  • Value for Money:

    Offering competitive rates, especially when utilizing promotions.

Discover the best Room availability at Sutton Place Hotel Ueno and start planning your trip. For seamless Booking Sutton Place Hotel Ueno, visit Traveloka. You can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Sutton Place Hotel Ueno

Lobby Sutton Place Hotel Ueno
Lobby
Accommodation Services Sutton Place Hotel Ueno
Accommodation Services
Others Sutton Place Hotel Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Sutton Place Hotel Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:30 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 4:30 PM - 8:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:30 - 00:00 - to 11:00
Available rooms at Sutton Place Hotel Ueno
50
Another facilities in Sutton Place Hotel Ueno
Smoke-free area, Safety deposit box, Free WiFi, Luggage storage

Frequently asked question in Sutton Place Hotel Ueno

What are available facilities at Sutton Place Hotel Ueno?
There are top facilites at Sutton Place Hotel Ueno such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno is a 2.5-star hotel.
How many rooms are available at Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has 50 rooms in total.
Does Sutton Place Hotel Ueno provide parking?
Yes, Sutton Place Hotel Ueno provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Sutton Place Hotel Ueno

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (297)
8.0
Very Good
From 297 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Atsawin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Near SHOPPING CENTER AND FOOD
Yoshio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
Randall
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sutton Place Hotel Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (297)
8.0
Very Good
From 297 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Atsawin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Near SHOPPING CENTER AND FOOD
Yoshio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大変良い滞在でした アメニティをフロントまで取りに行くのが面倒くさいときがありました できれば部屋の掃除をフロントに頼まなくてもよければもっと良いのに…
Randall
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom had widespread, visible mold, so I’d give the whole experience a 1. That and the bathroom light switch fell out of the wall, leaving exposed wires. The mold could have been easily taken care of with a simple scrub brush and some cleaner with bleach, so I’d chalk it up to lax housekeeping, poor management or a negligent owner—or perhaps all three. Personally, I’d find another place to stay unless future review indicate that the property is up to at least a minimum standard for cleanliness and maintenance.
Read More
Jiaming
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

the room is more spacious than the average hotels,just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.
Te Atu Rangi
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were friendly who knew some English which helps with language barriers
I-Chi
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean con
Tom
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.
DAVID MARIANO
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff, just i need a little more space to hang my clothes
Lynette
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room with good amenities. Tokyo is short on space the room was compact and no where for bags. Perfect for a one night stay close to the train station and Ueno Park
Yiting
icon-Leisure
Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Read More
MO CHANG
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff is kind and nice, room is clean
DESMOND
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spacious enough to open 3 large luggages and still have floor space to walk. However, the floor itself was rather dirty (my luggage had lots of dust and dirt stuck to it). Bed and pillows were just nice for me, very comfortable and warm. The blinds were a little confusing to operate.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Visit didnt start well, when the receptionist ignored us when we arrived for 10 minutes while on the phone, and also the wait was in the rather shabby reception area with for some reason the AC going full tilt in heat mode and we were sweltering. Rooms are not too bad but I am not sure if the size measurements are accurate as seem small even by Tokyo standards despite the sizes indicating larger than comparable hotels. Bathroom has a really awkward double sliding door. On the plus side the sound insulation was very good and the traffic on the very close flyover in the front was not audible at all. There are fare better hotels available for the same price.
Read More
Hardeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
CHUNAN
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean and Close to Station
Yau
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Number of reviews per page
20
40