The Vale Niseko

Service Apartment
7.5
/10
Pleasant
72 reviews

What Guests Say About Their Stay

Kipling

10.0
/ 10
The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.

Shaun

10.0
/ 10
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

Verified traveler

10.0
/ 10
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
In the Area
See Map
166-9 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

Read More
Swimming Pool
Parking
WiFi
Elevator
The Vale Niseko is located in area / city Niseko-cho.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Vale Niseko

166-9 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0081
Discover More Places
Lobby The Vale Niseko
Lobby 2 The Vale Niseko

Discover More About The Vale Niseko

Welcome to The Vale Niseko, your premier destination for an unforgettable stay in the heart of Hokkaido's stunning Niseko United. Whether you're planning a winter ski adventure or a serene summer escape, The Vale Niseko offers unparalleled comfort, exceptional service, and a truly immersive experience. Room rates at The Vale Niseko start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Vale Niseko Location

Nestled in the vibrant Hirafu village, The Vale Niseko is perfectly situated at 倶知安町山田 166-9, ニセコ町, 虻田郡, 北海道, 日本, 044-0081. This prime location places you just a short stroll from the base of the Grand Hirafu ski lifts, making it an ideal choice for avid skiers and snowboarders. The atmosphere here is one of exhilarating mountain charm, with a lively village centre buzzing with world-class restaurants, cozy bars, and boutique shops, all within easy walking distance. For those arriving from afar, the nearest major transport hub is Sapporo, approximately a 2-3 hour drive, offering a scenic journey through Hokkaido's breathtaking landscapes.

The Vale Niseko Facilities & Services

Facilities for guests at The Vale Niseko are designed to enhance your comfort and enjoyment throughout your stay.

  • Concierge Service:

    Available daily from 8:00 AM to 8:00 PM, offering expert local advice and assistance with bookings.
  • On-site Ski Valet:

    Complimentary service for storing and preparing your ski equipment, open during the ski season from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Equipped with modern machines, accessible 24/7 for all guests.
  • Indoor Heated Pool:

    A perfect place to relax and unwind, open from 9:00 AM to 9:00 PM. No additional fee.
  • On-site Parking:

    Secure parking is available for guests at a rate of AUD $20 per day.
  • Complimentary Wi-Fi:

    Available throughout the property for all guests.
  • Laundromat:

    Coin-operated facilities available for guest use, open 24/7.

The Vale Niseko Room Types

Discover a range of meticulously designed accommodations, offering the perfect "Room types of The Vale Niseko" to suit every traveller's needs. All rooms are strictly non-smoking.

  • Studio Apartment:

    Featuring a comfortable living area and kitchenette, with options for Village View or Mountain View. Includes a bathtub.
  • 1 Bedroom Apartment:

    Spacious and well-appointed, offering separate sleeping and living areas, with Village View or Mountain View. Includes a bathtub.
  • 2 Bedroom Apartment:

    Ideal for families or groups, providing ample space and privacy, with Village View or Mountain View. Includes a bathtub.
  • 3 Bedroom Apartment:

    The ultimate in luxury and space, perfect for larger families or friends travelling together, with Village View or Mountain View. Includes a bathtub.

The Vale Niseko does not currently offer pet-friendly rooms.

The Vale Niseko Dining & Restaurants

Indulge in a culinary journey at The Vale Niseko, where exceptional dining experiences await.

  • The Vale Bar & Grill:

    Open daily from 7:00 AM to 10:00 PM, offering a delicious breakfast buffet (estimated AUD $30 per person) and a la carte dinner menu featuring modern Japanese and international cuisine (estimated AUD $60-80 per person).
  • The Vale Cafe:

    Perfect for a quick bite or a relaxing coffee break, open from 8:00 AM to 5:00 PM, with light meals and pastries (estimated AUD $15-25 per person).

The Vale Niseko Nearby Attractions and Activities

Beyond the slopes, the Abuta area surrounding The Vale Niseko offers a wealth of attractions and activities for every season.

  • Niseko Grand Hirafu Ski Resort:

    World-renowned for its incredible powder snow and diverse terrain, just steps from your door.
  • Niseko Annupuri International Ski Area:

    A short drive away, offering a different but equally spectacular skiing experience.
  • Lake Toya:

    A stunning caldera lake, perfect for scenic walks, boat tours, and enjoying the natural beauty of Hokkaido.
  • Mount Yotei:

    Hokkaido's iconic stratovolcano, offering challenging hiking trails in summer and breathtaking views year-round.
  • Niseko Distillery:

    Discover the art of Japanese whisky making with a tour and tasting experience.

If you are looking for other activities around The Vale Niseko, check out the best deals on Traveloka: Recommended activities in Niseko!

How to Get to The Vale Niseko from the Airport

Getting to The Vale Niseko from the nearest major airport, New Chitose Airport (CTS) near Sapporo, is straightforward. Here's how to get to The Vale Niseko:

  • Airport Shuttle Bus:

    Several companies operate direct shuttle buses from New Chitose Airport to Niseko. These are a convenient and cost-effective option, typically costing around AUD $50-70 per person one way. The journey takes approximately 2.5 to 3 hours.
  • Private Transfer:

    For ultimate convenience and comfort, you can arrange a private transfer. This service offers door-to-door transport and can be booked in advance, with prices varying but generally starting from AUD $300-400 for a private car. This is a great option for families or groups.
  • Rental Car:

    Renting a car at the airport provides flexibility to explore Hokkaido at your own pace. Rental costs vary depending on the vehicle type and duration, but expect to pay around AUD $70-150 per day. Please note that winter driving conditions can be challenging.
  • Train and Taxi:

    You can take a JR train from New Chitose Airport to Kutchan Station or Niseko Station, followed by a taxi to The Vale Niseko. This option is more time-consuming and may involve multiple transfers.

We recommend booking your airport transfer services in advance, especially during peak season, to ensure a smooth journey to The Vale Niseko.

Summary of Why You Should Choose to Stay at The Vale Niseko

Choosing The Vale Niseko for your next holiday promises an exceptional experience, blending luxury accommodation with the unparalleled beauty of Hokkaido. Here’s why you should make it your next destination:

  • Prime Location:

    Steps away from the Grand Hirafu ski lifts and the vibrant village centre.
  • Luxurious Apartments:

    Spacious, modern, and well-equipped apartments offering stunning views.
  • Exceptional Facilities:

    From a fitness centre and indoor pool to ski valet services, every need is catered for.
  • Culinary Delights:

    On-site dining options provide delicious meals to complement your stay.
  • Year-Round Appeal:

    Perfect for winter sports enthusiasts and summer adventurers alike.

Discover the best "Room availability at The Vale Niseko" and start planning your dream getaway. "Booking The Vale Niseko" is easy and convenient through Traveloka. Explore your options and secure your perfect stay today!

Book budget hotels in Hokkaido and experience the magic of Japan.

Easily book domestic and international flights at low prices to reach your adventure destination.

All facilities in The Vale Niseko

Swimming Pool The Vale Niseko
Swimming Pool
Entertainment Facility The Vale Niseko
Entertainment Facility
Common Space The Vale Niseko
Common Space
Lobby The Vale Niseko
Lobby
Exterior The Vale Niseko
Exterior

Transportation

  • Secure parking
  • Limited parking
  • Area shuttle
  • Airport transfer

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Sauna

General

  • Lockers
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Elevator

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Vale Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Professional property host/manager, Unicode Support true, No rollaway/extra beds available, Property uses a professional cleaning service
  • Fee for full breakfast: approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Futon bed fee: JPY 11400 per night
  • Crib (infant bed) fee: JPY 11400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Vale Niseko
91
Number of floors in The Vale Niseko
6
Another facilities in The Vale Niseko
Secure parking, Limited parking, Area shuttle, Airport transfer, TV lounge

Frequently asked questions about The Vale Niseko

What are available facilities at The Vale Niseko?
There are top facilites at The Vale Niseko such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Vale Niseko?
The standard check-in time at The Vale Niseko is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does The Vale Niseko provide breakfast?
Yes, The Vale Niseko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Vale Niseko?
The Vale Niseko has a 4.0-star rating.
How many floors does The Vale Niseko have?
The Vale Niseko has 6.
See All

The Vale Niseko reviews and ratings

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (71)
7.6
Pleasant
From 71 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
Read More
Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Read More
Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Read More
Maree
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Read More
Sam
6.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
Read More
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Yilin
2.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Bad service, bad housekeeping
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Vale Niseko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (71)
7.6
Pleasant
From 71 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
Read More
Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Read More
Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Read More
Maree
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Read More
Sam
6.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
Read More
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Yilin
2.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Bad service, bad housekeeping
Number of reviews per page
20
40