The Vale Niseko

Service Apartment
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7.7
/10
Pleasant
75 reviews

What Guests Say About Their Stay

Nicholas

10.0
/ 10
First time in Niseko, but this hotel seems to check all the boxes. Essentially ski in ski out, the onsen was our favourite of the trip, all staff were lovely.

Aimee

10.0
/ 10
The staff were excellent. The room was fantastic. I think our hot tub but a bit dirty but other than that we loved it. Huge room, ski n ski out, incredibly help staff. The onsite restaurant food was terrible but the hotel itself was great.

Kipling

10.0
/ 10
The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
In the Area
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166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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Swimming Pool
Parking
WiFi
Elevator
The Vale Niseko is located in area / city Niseko.
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What's around The Vale Niseko

166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081
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Lobby The Vale Niseko
Lobby 2 The Vale Niseko

Discover More About The Vale Niseko

The Vale Niseko: Your Ultimate Hokkaido Escape

Welcome to The Vale Niseko, a premier accommodation choice for discerning travellers seeking an unforgettable experience in the heart of Hokkaido, Japan. Nestled amidst the breathtaking landscapes of Niseko, this hotel offers a perfect blend of luxury, comfort, and unparalleled access to the region's natural wonders and vibrant culture. Whether you're planning a winter ski adventure or a summer exploration of Hokkaido's lush greenery, The Vale Niseko promises a stay that caters to your every need, with a special welcome for our Australian guests. Rates at The Vale Niseko start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Vale Niseko

The Vale Niseko is ideally situated in the Hirafu village area, a renowned hub for winter sports and summer outdoor activities in Hokkaido. Located at 倶知安町山田 166-9, ニセコ町, 虻田, 北海道, 日本, 044-0081, it offers a prime position that balances serene surroundings with convenient access to the village's amenities. This location is perfect for those who appreciate being close to vibrant local cafes and the buzz of a popular tourist destination, yet also value a peaceful retreat after a day of exploration. For those arriving from afar, the hotel is accessible via various transport links, making it a convenient base for discovering the wider Hokkaido region. The proximity to key transport routes ensures that getting around is straightforward, whether you're heading to the ski slopes or exploring further afield.

Guest Facilities and Services at The Vale Niseko

Guest facilities at The Vale Niseko are designed to enhance your stay and provide a seamless experience. Australian travellers will appreciate the thoughtful amenities that cater to comfort and convenience. The hotel offers a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries or requests. For those who enjoy starting their day with a good brew, you'll find excellent coffee options available, and a delicious breakfast spread that often includes local Hokkaido specialties, reminiscent of a hearty Australian brunch. Complimentary Wi-Fi is available throughout the property, ensuring you can stay connected. Secure luggage storage is also provided, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at The Vale Niseko

The Vale Niseko presents a range of accommodation options designed to provide a comfortable and relaxing sanctuary. The room types of The Vale Niseko are thoughtfully appointed to ensure a restful stay. You can expect clean, well-maintained spaces featuring comfortable bedding, with a variety of bed types available to suit your preferences. Modern climate control systems ensure the perfect temperature year-round, whether you're visiting during the snowy winter months or the warmer summer season. The bathrooms are modern and clean, offering a refreshing space to unwind. Each room is designed to be a peaceful haven, allowing you to recharge after your adventures in Niseko.

Recommended Nearby Dining and Cafes around The Vale Niseko

The area surrounding The Vale Niseko is a culinary delight, offering a diverse range of dining experiences that will appeal to every palate. You'll find a vibrant local food scene with numerous restaurants, cozy cafes, and izakayas (Japanese pubs) serving up delicious Hokkaido specialties. For those who love a good brunch, the village boasts several cafes offering excellent coffee and hearty breakfast options, perfect for fueling up before a day of skiing or sightseeing. Explore the local markets for fresh produce and unique treats, or indulge in the fresh seafood and lamb that Hokkaido is famous for. The hotel itself often features dining options that showcase local flavours, providing a convenient and high-quality culinary experience.

Popular Attractions and Activities near The Vale Niseko

Niseko and the surrounding Abuta area are brimming with attractions and activities for every type of traveller. Whether you're an adventure seeker or looking for a more relaxed experience, there's something for everyone. * **Niseko Annupuri International Ski Area:** Famous for its powder snow, this is a must-visit for skiers and snowboarders during the winter months. * **Mount Yotei:** Often referred to as the "Fuji of Hokkaido," this majestic stratovolcano offers stunning views and hiking opportunities in the warmer seasons. * **Niseko Grand Hirafu Ski Resort:** The largest and most popular resort in Niseko, offering a wide range of slopes and activities. * **Lake Toya:** A beautiful caldera lake known for its scenic cruises and hot spring resorts, offering a different perspective of Hokkaido's natural beauty. * **Jozankei Onsen:** While a bit further afield, this renowned hot spring town offers a traditional Japanese onsen experience amidst picturesque natural surroundings. If you are looking for other activities around The Vale Niseko, check out the best deals on Traveloka: Recommended activities in Abuta!

How to Get to The Vale Niseko from the Airport

Navigating your journey from the airport to The Vale Niseko is straightforward, with several convenient options available. Understanding the airport transfer service of The Vale Niseko and the best ways to reach your destination will ensure a smooth start to your holiday. Here's how to get to The Vale Niseko from the nearest major airports: * **New Chitose Airport (CTS):** This is the primary gateway for most international and domestic travellers to Hokkaido. * **Train:** Take the JR Rapid Airport train from New Chitose Airport Station to Sapporo Station. From Sapporo Station, transfer to the JR Hakodate Line for Kutchan Station or Niseko Station. The Vale Niseko is a short taxi or shuttle ride from these stations. * **Airport Shuttle Bus:** Direct shuttle buses operate from New Chitose Airport to Niseko's Hirafu village. This is often the most convenient option for direct access to the hotel. * **Taxi:** Metered taxis are available at the airport, offering a direct but more expensive route to The Vale Niseko. * **Rideshare Service:** Rideshare services are also an option for a direct transfer. For a hassle-free journey, consider pre-booking your transport. You can explore options for an Airport transfer service to ensure a smooth arrival.

Summary of Why You Should Choose The Vale Niseko

The Vale Niseko stands out as an exceptional choice for your Hokkaido getaway, offering a perfect blend of comfort, convenience, and access to the best of Niseko. * **Prime Location:** Situated in the heart of Hirafu village, providing easy access to ski resorts, dining, and local attractions. * **Comfortable Accommodation:** Well-appointed rooms with modern amenities and climate control ensure a relaxing stay. * **Excellent Facilities:** Enjoy a range of guest services designed for your convenience, including a 24-hour front desk and Wi-Fi. * **Authentic Experience:** Immerse yourself in the local culture with nearby dining options and easy access to natural beauty. Ready to experience the magic of Niseko? Check room availability at The Vale Niseko and secure your perfect stay. Book The Vale Niseko today and create lasting memories in one of Japan's most stunning destinations. Book budget hotels in Hokkaido and Easily book domestic and international flights at low prices with Traveloka.

All facilities in The Vale Niseko

Swimming Pool The Vale Niseko
Swimming Pool
Entertainment Facility The Vale Niseko
Entertainment Facility
Common Space The Vale Niseko
Common Space
Lobby The Vale Niseko
Lobby
Exterior The Vale Niseko
Exterior

General

  • Lockers
  • Smoking area
  • Parking

Transportation

  • Secure parking
  • Limited parking

Things to Do

  • Outdoor pool
  • Sauna

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Elevator

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Vale Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. From April 27, 2026 to November 30, 2026, reception is open from 9 AM-6 PM. From December 1, 2026 to April 30, 2027, reception is open from 7 AM-10 PM. Guests arriving after hours must contact the property in advance to arrange check-in. The listed optional crib/infant bed fee applies every 4 nights. Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Available rooms at The Vale Niseko
91
Number of floors in The Vale Niseko
6
Another facilities in The Vale Niseko
Lockers, Smoking area, Secure parking, Limited parking, Outdoor pool

Frequently asked questions about The Vale Niseko

What are available facilities at The Vale Niseko?
There are top facilites at The Vale Niseko such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Vale Niseko?
The standard check-in time at The Vale Niseko is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of The Vale Niseko?
The Vale Niseko has a 4.0-star rating.
How many floors does The Vale Niseko have?
The Vale Niseko has 6.
How many rooms are available at The Vale Niseko?
The Vale Niseko has 91.
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The Vale Niseko reviews and ratings

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (74)
7.8
Pleasant
From 74 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time in Niseko, but this hotel seems to check all the boxes. Essentially ski in ski out, the onsen was our favourite of the trip, all staff were lovely.
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were excellent. The room was fantastic. I think our hot tub but a bit dirty but other than that we loved it. Huge room, ski n ski out, incredibly help staff. The onsite restaurant food was terrible but the hotel itself was great.
Taylor
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
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Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
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Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
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Maree
icon-Family
Family
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
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Sam
6.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Vale Niseko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (74)
7.8
Pleasant
From 74 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time in Niseko, but this hotel seems to check all the boxes. Essentially ski in ski out, the onsen was our favourite of the trip, all staff were lovely.
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were excellent. The room was fantastic. I think our hot tub but a bit dirty but other than that we loved it. Huge room, ski n ski out, incredibly help staff. The onsite restaurant food was terrible but the hotel itself was great.
Taylor
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
Read More
Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Read More
Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Read More
Maree
icon-Family
Family
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Read More
Sam
6.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
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