What do past guests say about The Vale Niseko?

The Vale Niseko is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Vale Niseko

Name: The Vale Niseko
Address: 166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081, 166-9 Yamada, Hokkaido, 044-0081, Japan
Rating: 7.7

Service Apartment

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7.7

/10

Pleasant

75 reviews

What Guests Say About Their Stay

Nicholas

10.0

/ 10

First time in Niseko, but this hotel seems to check all the boxes. Essentially ski in ski out, the onsen was our favourite of the trip, all staff were lovely.

Aimee

10.0

/ 10

The staff were excellent. The room was fantastic. I think our hot tub but a bit dirty but other than that we loved it. Huge room, ski n ski out, incredibly help staff. The onsite restaurant food was terrible but the hotel itself was great.

Kipling

10.0

/ 10

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.

In the Area

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166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

This accommodation offers:

Outdoor pool

Parking

Elevator

The Vale Niseko is located in area / city Niseko.

What's around The Vale Niseko

166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081

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Discover More About The Vale Niseko

General
Near Niseko Tokyu Grand HIRAFU

Location
With a stay at The Vale Niseko in Kutchan, you'll be within a 5-minute walk of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park. This aparthotel is 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area and 17.1 mi (27.6 km) from Rusutsu Resort.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Niseko Tokyu Grand HIRAFU - 0.1 km / 0.1 mi
Niseko-Shakotan-Otarukaigan Quasi-National Park - 0.2 km / 0.2 mi
Niseko Takahashi Dairy Farm - 4.2 km / 2.6 mi
Swinging Monkey Pair - 4.2 km / 2.6 mi
Shikotsu-Toya National Park - 4.7 km / 2.9 mi
Kagaminuma - 5.7 km / 3.6 mi
Lake Hangetsu Nature Park - 6.5 km / 4 mi
Kutchancho Asahigaoka Ski Area - 7 km / 4.3 mi
Kaributo - 8.6 km / 5.3 mi
Asahigoaka - 8.6 km / 5.4 mi
Road Station Niseko View Plaza - 9.7 km / 6 mi
Niseko Annupuri Gondola - 10.2 km / 6.3 mi
Niseko Distillery - 10.3 km / 6.4 mi
Jumbo No. 1 Quad Lift - 10.4 km / 6.5 mi
Kanro-sui - 10.5 km / 6.6 mi

The nearest major airport is New Chitose Intl. Airport (CTS) - 111.9 km / 69.5 mi

Renovations
The following facilities or services will be unavailable from June 10 2026 to November 30 2026 (dates subject to change):

One of the dining venues
Breakfast
Hot springs
Swimming pool

The following facilities are closed seasonally each year. They will be closed from May 29 to November 30:

Hot springs
Swimming pool

Facilities
Take advantage of recreational opportunities offered, including hot springs, a sauna, and a seasonal outdoor pool.

Business Facilities
The front desk is staffed during limited hours. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko.

Rooms
Make yourself at home in one of the 91 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided on request.

All facilities in The Vale Niseko

Facility

Outdoor pool

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Transportation

Secure parking
Limited parking

Things to Do

Outdoor pool
Sauna

General

Smoking area
Parking

Public Facilities

Parking
Elevator

Accommodation Policy & General Information in The Vale Niseko

Important Note

The seasonal pool will be open from December 01 to March 31.
Hot springs access available from 7:00 AM to 10:00 AM.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is recommended for transportation to and from this property.
The property is professionally cleaned.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 10:00

Futon bed fee: JPY 11400 per night
Crib (infant bed) fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, No rollaway/extra beds available, Property uses a professional cleaning service, Car recommended

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 10:00
Available rooms at The Vale Niseko	91
Number of floors in The Vale Niseko	6
Another facilities in The Vale Niseko	Secure parking, Limited parking, Outdoor pool, Sauna, Smoking area

Frequently asked question in The Vale Niseko

What is normal check-in & check-out time at The Vale Niseko?

The standard check-in time at The Vale Niseko is starting from From 15:00 while the latest check-out time is at Before 10:00

What is the star rating of The Vale Niseko?

The Vale Niseko is a 4.0-star hotel.

How many floors does The Vale Niseko have?

The Vale Niseko has 6 floors.

How many rooms are available at The Vale Niseko?

The Vale Niseko has 91 rooms in total.

Does The Vale Niseko provide parking?

Yes, The Vale Niseko provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in The Vale Niseko

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)

Other sources (74)

7.8

Pleasant

From 74 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

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Traveler Reviews The Vale Niseko

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Top reviews

Nicholas

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

First time in Niseko, but this hotel seems to check all the boxes. Essentially ski in ski out, the onsen was our favourite of the trip, all staff were lovely.

Aimee

Friends and Family Family

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Taylor

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable

Liam James Whitley

Leisure with Partner

8.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.

Kipling

Friends and Family with Friends

10.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Ozge

Leisure with Partner

6.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.

Wiki

Leisure with Children

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.

Siu Kuen

Leisure with Friends

8.0

/10

Reviewed 134 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.

Shaun

Leisure with Partner

10.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

Verified traveler

Friends and Family with Friends

2.0

/10

Reviewed 344 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and

Verified traveler

Leisure with Friends

10.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.

Ysl

Leisure with Partner

6.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

Ski in ski out

Verified traveler

6.0

/10

Reviewed 352 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef

ANDREW

Family

10.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!

Jen

Leisure with Partner

10.0

/10

Reviewed 397 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 403 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.

Maree

Family

10.0

/10

Reviewed 404 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.

Sureen

Family

8.0

/10

Reviewed 448 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.

Verified traveler

8.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.

Sam

6.0

/10

Reviewed 449 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.

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