The Vale Niseko

Service Apartment
7.7
/10
Pleasant
75 reviews

What Guests Say About Their Stay

Kipling

10.0
/ 10
The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.

Shaun

10.0
/ 10
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

Verified traveler

10.0
/ 10
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
In the Area
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166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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Swimming Pool
Parking
WiFi
Elevator
The Vale Niseko is located in area / city Niseko-cho.
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What's around The Vale Niseko

166-9 Yamada, Niseko, Abuta, Hokkaido, Japan, 044-0081
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Lobby 2 The Vale Niseko

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Discover The Vale Niseko: Your Ultimate Hokkaido Escape

Welcome to The Vale Niseko, a premier accommodation choice for those seeking an unforgettable experience in the heart of Hokkaido, Japan. Nestled amidst breathtaking natural beauty and offering unparalleled comfort and luxury, The Vale Niseko promises a stay that blends adventure with relaxation. Whether you're a seasoned skier, a nature enthusiast, or simply looking for a tranquil retreat, The Vale Niseko is designed to exceed your expectations. Room rates at The Vale Niseko start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Vale Niseko Location

The Vale Niseko is ideally situated in the vibrant village of Hirafu, Niseko, Hokkaido. Specifically, it is located in the Upper Village area, offering convenient access to the ski slopes and the charming local amenities. The address is 倶知安町山田 166-9, ニセコ町, 虻田, 北海道, 日本, 北海道. While Niseko is a renowned mountain resort town, The Vale Niseko provides a sense of serene seclusion, yet remains within easy reach of the main Hirafu village, which is a short walk or shuttle ride away. The atmosphere here is one of sophisticated alpine living, with stunning mountain vistas and a welcoming community. For those arriving from afar, the nearest major transit hub is Sapporo Station, from which you can take a scenic train or bus journey to Niseko.

The Vale Niseko Facilities & Services

Facilities for guests at The Vale Niseko are designed to enhance your comfort and enjoyment throughout your stay.
  • Luxurious indoor heated swimming pool, perfect for a relaxing dip after a day on the slopes. Open daily from 7:00 AM to 10:00 PM. No additional fee.
  • State-of-the-art fitness center equipped with modern exercise machines. Open daily from 7:00 AM to 10:00 PM. No additional fee.
  • Rejuvenating spa and wellness center offering a range of treatments and massages. Open daily from 9:00 AM to 8:00 PM. Treatments start from PHP 3,000.
  • On-site concierge service to assist with activity bookings, restaurant reservations, and local information. Available daily from 8:00 AM to 8:00 PM. No additional fee.
  • Complimentary shuttle service to the main Hirafu village and ski lifts during the winter season. Operates frequently from 8:00 AM to 5:00 PM.
  • Secure and complimentary parking space for guests arriving by car. Available 24/7.
  • Dedicated children's play area, ensuring entertainment for younger guests. Available during facility operating hours.

The Vale Niseko Room Types

Discover a range of meticulously designed accommodations, offering the perfect "Room types of The Vale Niseko" to suit every traveler's needs.
  • Studio Apartment:

    These cozy and well-appointed studios offer a comfortable retreat, often featuring a kitchenette and a modern bathroom. Some may offer mountain views. Non-smoking. Bathtub available in select units.
  • 1-Bedroom Apartment:

    Ideal for couples or solo travelers, these apartments provide a separate living area and bedroom, offering more space and privacy. Views may include the surrounding village or mountains. Non-smoking. Bathtub available.
  • 2-Bedroom Apartment:

    Perfect for small families or groups of friends, these spacious apartments boast two separate bedrooms, a generous living area, and a fully equipped kitchen. Enjoy views of the majestic Niseko landscape. Non-smoking. Bathtub available.
  • 3-Bedroom Apartment:

    The ultimate in space and luxury, these expansive apartments are designed for larger families or groups, featuring three distinct bedrooms, ample living and dining space, and premium amenities. Non-smoking. Bathtub available.
The Vale Niseko is a pet-friendly property in select apartments. An additional cleaning fee of PHP 2,500 per pet, per stay, will apply. Please inquire about specific pet-friendly room availability when booking.

The Vale Niseko Dining & Restaurants

Savor exquisite culinary experiences at The Vale Niseko, where exceptional dining options await.
  • The Vale Bar & Grill:

    Enjoy a sophisticated dining experience with a menu featuring contemporary international cuisine and a selection of fine wines. Open for dinner from 6:00 PM to 10:00 PM. Estimated price per person: PHP 3,500 - PHP 5,000.
  • In-Room Dining:

    For a more private experience, enjoy a curated menu delivered directly to your apartment. Available from 7:00 AM to 10:00 PM. Prices vary by selection.

The Vale Niseko Nearby Attractions and Activities

Immerse yourself in the natural beauty and vibrant culture surrounding The Vale Niseko with these popular attractions and activities:
  • Niseko Grand Hirafu Ski Resort:

    World-renowned for its incredible powder snow and extensive ski runs, offering exhilarating winter sports for all levels.
  • Mount Yotei:

    The iconic "Fuji of Hokkaido," this majestic stratovolcano offers breathtaking views and challenging hiking trails during the warmer months.
  • Shinsen-numa Marshland:

    A beautiful wetland area perfect for leisurely walks and observing diverse flora and fauna, especially stunning in autumn.
  • Niseko Distillery:

    Discover the art of Japanese whisky making with a tour and tasting at this local craft distillery.
  • Hirafu Village:

    Explore the charming streets filled with unique shops, cozy cafes, and a lively après-ski scene.
If you are looking for other activities around The Vale Niseko, check out the best deals on Traveloka: Recommended activities in Niseko!

How to Get to The Vale Niseko from the Airport

Navigating your journey to The Vale Niseko is made simple with various transportation options. The "Airport transfer service of The Vale Niseko" and understanding "How to get to The Vale Niseko" from the nearest airports are key to a smooth arrival.
  • From New Chitose Airport (CTS):

    • Airport Limousine Bus:

      Direct buses run from New Chitose Airport to Niseko Hirafu. The journey takes approximately 2.5 to 3 hours and costs around PHP 2,000 - PHP 2,500 per person.
    • Train and Bus Combination:

      Take the JR Rapid Airport train from New Chitose Airport to Sapporo Station (approx. PHP 500), then transfer to a local bus or the JR Hakodate Line to Kutchan Station, followed by a short taxi or bus ride to Hirafu. Total cost is roughly PHP 2,500 - PHP 3,000.
    • Taxi:

      A private taxi from New Chitose Airport is the most convenient but also the most expensive option, costing approximately PHP 15,000 - PHP 20,000.
    • Private Airport Transfer:

      The Vale Niseko can arrange private airport transfers for a seamless and comfortable journey. Prices start from PHP 12,000 and vary based on vehicle type and group size. Book your airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Vale Niseko

Choosing The Vale Niseko for your Hokkaido adventure guarantees a memorable and luxurious experience. With exceptional "Room availability at The Vale Niseko" and a commitment to guest satisfaction, it's the perfect base for exploring all that Niseko has to offer.
  • Prime location in the heart of Niseko's Upper Village, offering stunning views and easy access to attractions.
  • Luxurious and spacious apartment-style accommodations with modern amenities.
  • A wide array of world-class facilities, including a swimming pool, fitness center, and spa.
  • Exceptional dining options and attentive concierge services.
  • Ideal for families, couples, and groups seeking both adventure and relaxation.
Ready to experience the magic of Niseko? "Booking The Vale Niseko" is simple and convenient through Traveloka. Secure your preferred dates and room type today! Book budget hotels in Hokkaido and discover incredible deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Vale Niseko

Swimming Pool The Vale Niseko
Swimming Pool
Entertainment Facility The Vale Niseko
Entertainment Facility
Common Space The Vale Niseko
Common Space
Lobby The Vale Niseko
Lobby
Exterior The Vale Niseko
Exterior

Transportation

  • Secure parking
  • Limited parking
  • Area shuttle
  • Airport transfer

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Sauna

General

  • Lockers
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Elevator

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in The Vale Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
  • The indoor private bath fee is JPY 30,000.
, The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in. The listed optional crib/infant bed fee applies every 4 nights. Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Vale Niseko
91
Number of floors in The Vale Niseko
6
Another facilities in The Vale Niseko
Secure parking, Limited parking, Area shuttle, Airport transfer, TV lounge

Frequently asked question in The Vale Niseko

What are available facilities at The Vale Niseko?
There are top facilites at The Vale Niseko such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Vale Niseko?
The standard check-in time at The Vale Niseko is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does The Vale Niseko provide breakfast?
Yes, The Vale Niseko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Vale Niseko?
The Vale Niseko is a 4.0-star hotel.
How many floors does The Vale Niseko have?
The Vale Niseko has 6 floors.
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More Reviews from Other Guests in The Vale Niseko

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (74)
7.8
Pleasant
From 74 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
Read More
Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Read More
Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Read More
Maree
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Read More
Sam
6.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
Read More
Verified traveler
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Yilin
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Bad service, bad housekeeping
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Vale Niseko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Vale Niseko

Traveloka (1)
Other sources (74)
7.8
Pleasant
From 74 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Vale Niseko

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, very friendly and knowledgeable
Liam James Whitley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great onsen and ski-in/ski-out access.
Kipling
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Ozge
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.
Read More
Wiki
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Read More
Siu Kuen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Shaun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

The worst hotel experience, rude and
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Ysl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Ski in ski out
Verified traveler
6.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
ANDREW
icon-Family
Family
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Jen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Read More
Maree
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Sureen
icon-Family
Family
8.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

The ski in & ski out is very convenient for family with kids.
Verified traveler
8.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Great hotel and super helpful staff. They organized everything from ski rentals to transfers from Sapporo which is what we would expect given the price point. The room was comfortable with great amenities. It was always just very hot in the room and we couldn’t control the temperature. Otherwise super convenient location right next to a ski lift with rentals on site.. II would definitely stay there again.
Read More
Sam
6.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

If you're looking for a hotel on par with the Four Seasons or the Ritz Carlton, the Vale Niseko is NOT it. The Vale leaves a lot to be desired. First of all, the front reception desk isn't even open 24 hrs a day. They go home at 10 pm. This isn't really a ski-in, ski-out facility either. You have to climb a rather slippery slope to actually get up to the lift. It would have been very helpful to have a ski valet, but don't be looking for the ski valet. There isn't one. You have to self-serve your own skis and boots from your cramped, dingy locker. The locker room is dark and spartan. There aren't even padded seats. They only have a few scattered very hard, very tiny stools on which for you to precariously balance while you try to stuff your feet into your stiff boots. The rooms are clean but dated. The beds are comfortable. The Vale touts its onsite onsen, but it wasn't at all relaxing. Every afternoon, loud and obnoxious tourists would come in and totally ruin the tranquility. It was disappointing that the Vale staff didn't enforce the rules. It was quite disgusting to see these people in the onsen with bikinis and underwear on. Unfortunately, there isn't much choice in Niseko in terms of luxury accommodations. It does seem though that there is much new construction happening. The Maples appears to be truly a ski-in, ski out facility. Hopefully it will be available by the time we visit again.
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Verified traveler
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

Great ski-in/out location, excellent in-room onsen. Big rooms, we’ll designed and convenient to many restaurants and apres ski amenities. With a ski shop and public onsen and restaurant onsight, has everything one needs.
Yilin
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Bad service, bad housekeeping
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