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Rahat Palace Hotel
Hotels
8.4
/10
Very Good
197 reviews
What Guests Say About Their Stay
Kerry
10.0
/ 10
Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Kerry
10.0
/ 10
Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Kirill
10.0
/ 10
The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
In the Area
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29/6 St. Satpaev Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Rahat Palace Hotel
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What's around Rahat Palace Hotel
29/6 St. Satpaev Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040
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Discover More About Rahat Palace Hotel
General
In Almaty (Bostandyk District)
Location
With a stay at Rahat Palace Hotel in Almaty (Bostandyk District), you'll be a 5-minute walk from Kazakhstan Museum of Arts and 6 minutes by foot from Kasteev State Museum of Arts. This luxury hotel is 10.1 mi (16.2 km) from Shymbulak Ski Resort and 0.5 mi (0.8 km) from Fantasy World Almaty.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kazakhstan Museum of Arts - 0.4 km / 0.2 mi
Kasteev State Museum of Arts - 0.5 km / 0.3 mi
Fantasy World Almaty - 0.5 km / 0.3 mi
Almaty Central Stadium - 0.8 km / 0.5 mi
Auezov Kazakh Drama Theatre - 0.8 km / 0.5 mi
Botanical gardens - 1.6 km / 1 mi
St Nicholas Cathedral - 2.3 km / 1.4 mi
Republican German Drama Theatre - 2.4 km / 1.5 mi
Kazakhstan Independence Monument - 2.5 km / 1.6 mi
Casino Zodiak - 2.5 km / 1.6 mi
Respublika Alanghy - 2.5 km / 1.6 mi
Republic Square - 2.5 km / 1.6 mi
Atakent Expo - 2.6 km / 1.6 mi
Lermontov Russian Drama Theatre - 2.8 km / 1.7 mi
National Museum of Kazakhstan - 3 km / 1.9 mi
The nearest major airport is Almaty (ALA-Almaty Intl.) - 22 km / 13.7 mi
Renovations
The property will be renovating from December 31 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
- One of the dining venues
- Select guestrooms
- Swimming pool
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Dzhambul, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers.
All facilities in Rahat Palace Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Spa
- Picnic area
- Garden
- Turkish bath
- Sauna
- Steam room
- Fitness center
- Sun loungers
General
- Banquet
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Multilingual staff
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Business center
Transportation
- Airport transfer
- Storage
Food and Drinks
- Breakfast
- Snack bar
Accessibilty
- Accessible parking
- Accessible path of travel
Public Facilities
- Safety deposit box
- Elevator
Nearby Facilities
- Hair salon
- ATM/Banking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Rahat Palace Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Pool access available from 7:00 AM to 11:00 PM.
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately KZT 10500 for adults and KZT 5250 for children
- Airport shuttle fee: KZT 21500 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: KZT 11000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rahat Palace Hotel | 190 |
Number of floors in Rahat Palace Hotel | 10 |
Another facilities in Rahat Palace Hotel | Spa, Picnic area, Garden, Turkish bath, Sauna |
Frequently asked questions about Rahat Palace Hotel
What are available facilities at Rahat Palace Hotel?
There are top facilites at Rahat Palace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rahat Palace Hotel?
The standard check-in time at Rahat Palace Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Rahat Palace Hotel provide breakfast?
Yes, Rahat Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rahat Palace Hotel?
Rahat Palace Hotel has a 5.0-star rating.
How many floors does Rahat Palace Hotel have?
Rahat Palace Hotel has 10.
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Rahat Palace Hotel reviews and ratings
Overall Ratings & Reviews Rahat Palace Hotel
Other sources (197)
8.4
Very Good
From 197 reviews
Cleanliness
8.6
Room Comfort
8.4
Service and Facilites
8.6
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Traveller Reviews Rahat Palace Hotel
Number of reviews per page
20
40
Top reviews
Kerry
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Kerry
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Kirill
Business
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Read More
Firas
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
nice stay in Rahat Palace !
Staff was helpful. Birthday cake was put in the room upon check in.
Thanks
Victor
Business
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Worth its price
Scott
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Gillian
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Dinara
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Bad service
Hitomi
Friends and Family
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Ehab
Business with Partner
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
overall is good, but little bit old standards, the breakfast Not varied
Taizu
Business
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
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Elizabeth
Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Ri
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Syuzanna
Business and Leisure
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The staff was really helpful and very nice!
Bernard
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The Rahat Palace has been our favourite hotel in Almaty for some time
Most of the facilities are excellent and the food and in particular the staff who are first class
The one issue is that some areas would benefit from some TLC
The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so
We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
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Valentina
Leisure with Children
4.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
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Dilshod
Business Family
10.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Good view to mountains
Mohammad
2.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
awful
Suvrat
Friends and Family
2.0
/10
Reviewed 154 week(s) ago
Hotels.com verified review
I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
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GUILLAUME
Business
10.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
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Number of reviews per page
20
40
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