Rahat Palace Hotel

Hotels
8.4
/10
Very Good
189 reviews

What Guests Say About Their Stay

Elizabeth
10.0
/ 10
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
GUILLAUME
10.0
/ 10
A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Bauyrzhan
10.0
/ 10
The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
In the Area
See Map
29/6 St. Satpaev Avenue, Almaty Qalasy, Kazakhstan, 050040

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Rahat Palace Hotel is a good choice when you are visiting Almaty. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rahat Palace Hotel

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29/6 St. Satpaev Avenue, Almaty Qalasy, Kazakhstan, 050040
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Discover More About Rahat Palace Hotel

Location


Staying at Rahat Palace Hotel is a good choice when you are visiting Almaty.

About Rahat Palace Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rahat Palace Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Rahat Palace Hotel.

All facilities in Rahat Palace Hotel

Others Rahat Palace Hotel
Others

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Garden
  • Turkish bath
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rahat Palace Hotel

Important Note
  • Fee for buffet breakfast: approximately KZT 7700 for adults and KZT 3850 for children
  • Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rahat Palace Hotel
190
Number of floors in Rahat Palace Hotel
10
Another facilities in Rahat Palace Hotel
Spa, Indoor pool, Picnic area, Garden, Turkish bath

Frequently asked question in Rahat Palace Hotel

What are available facilities at Rahat Palace Hotel?
There are top facilites at Rahat Palace Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rahat Palace Hotel?
The standard check-in time at Rahat Palace Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Rahat Palace Hotel provide breakfast?
Yes, Rahat Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Rahat Palace Hotel

8.4
Very Good
From 189 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Rahat Palace Hotel

Number of reviews per page
20
40
Top reviews
Ehab
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

overall is good, but little bit old standards, the breakfast Not varied
Taizu
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
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Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Ri
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Syuzanna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The staff was really helpful and very nice!
Bernard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
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Valentina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
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Dilshod
icon-Business Family
Business Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Good view to mountains
Mohammad
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

awful
Suvrat
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
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GUILLAUME
icon-Business
Business
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Read More
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

.
Lukasz
icon-Business
Business
6.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Brannen
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Great location in the city, and a lovely place to stay at.
Frank
icon-Business
Business
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Leon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

You didn't include the breackfast, which was unpleasant surprise for me.
Denise
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.
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Daniya
8.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Dated carpets emitting unfresh smell
Bauyrzhan
icon-Business
Business
10.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Oleg
icon-Business
Business
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Number of reviews per page
20
40

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