Rahat Palace Hotel

Hotels
8.6
/10
Very Good
230 reviews

What Guests Say About Their Stay

Kerry

10.0
/ 10
Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful

Kerry

10.0
/ 10
Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.

Kirill

10.0
/ 10
The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
In the Area
See Map
29/6 St. Satpaev Avenue, Almaty Airport Transfer, Almaty, Kazakhstan, 050040

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Rahat Palace Hotel is a good choice when you are visiting Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rahat Palace Hotel

29/6 St. Satpaev Avenue, Almaty Airport Transfer, Almaty, Kazakhstan, 050040
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General


In Almaty (Bostandyk District)

Location


With a stay at Rahat Palace Hotel in Almaty (Bostandyk District), you'll be a 5-minute walk from Kazakhstan Museum of Arts and 6 minutes by foot from Kasteev State Museum of Arts. This luxury hotel is 10.1 mi (16.2 km) from Shymbulak Ski Resort and 0.5 mi (0.8 km) from Fantasy World Almaty.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kazakhstan Museum of Arts - 0.4 km / 0.2 mi
Kasteev State Museum of Arts - 0.5 km / 0.3 mi
Fantasy World Almaty - 0.5 km / 0.3 mi
Almaty Central Stadium - 0.8 km / 0.5 mi
Auezov Kazakh Drama Theatre - 0.8 km / 0.5 mi
Botanical gardens - 1.6 km / 1 mi
St Nicholas Cathedral - 2.3 km / 1.4 mi
Republican German Drama Theatre - 2.4 km / 1.5 mi
Kazakhstan Independence Monument - 2.5 km / 1.6 mi
Casino Zodiak - 2.5 km / 1.6 mi
Respublika Alanghy - 2.5 km / 1.6 mi
Republic Square - 2.5 km / 1.6 mi
Atakent Expo - 2.6 km / 1.6 mi
Lermontov Russian Drama Theatre - 2.8 km / 1.7 mi
National Museum of Kazakhstan - 3 km / 1.9 mi

The nearest major airport is Almaty (ALA-Almaty Intl.) - 22 km / 13.7 mi

Renovations


The property will be renovating from December 31 2025 to December 31 2026 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Dzhambul, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers.

All facilities in Rahat Palace Hotel

Bar, Cafe and Lounge Rahat Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Rahat Palace Hotel
Swimming Pool
Entertainment Facility Rahat Palace Hotel
Entertainment Facility
Fitness Center Rahat Palace Hotel
Fitness Center
Functional Hall Rahat Palace Hotel
Functional Hall

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Garden
  • Turkish bath
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Hair salon
  • ATM/Banking

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rahat Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rahat Palace Hotel
190
Number of floors in Rahat Palace Hotel
10
Another facilities in Rahat Palace Hotel
Spa, Indoor pool, Picnic area, Garden, Turkish bath

Frequently asked question in Rahat Palace Hotel

What are available facilities at Rahat Palace Hotel?
There are top facilites at Rahat Palace Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rahat Palace Hotel?
The standard check-in time at Rahat Palace Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Rahat Palace Hotel provide breakfast?
Yes, Rahat Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Rahat Palace Hotel have?
Rahat Palace Hotel is a 5.0-star hotel.
How many floors does Rahat Palace Hotel have?
Rahat Palace Hotel has 10 floors.
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More Reviews from Other Guests in Rahat Palace Hotel

8.6
Very Good
From 230 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Rahat Palace Hotel

Number of reviews per page
20
40
Top reviews
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Kerry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Kirill
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Read More
Firas
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Victor
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Worth its price
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Gillian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Dinara
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Bad service
Hitomi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Ehab
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

overall is good, but little bit old standards, the breakfast Not varied
Taizu
icon-Business
Business
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Read More
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Ri
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Syuzanna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff was really helpful and very nice!
Bernard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Read More
Valentina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Read More
Dilshod
icon-Business Family
Business Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Good view to mountains
Mohammad
2.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

awful
Suvrat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Read More
GUILLAUME
icon-Business
Business
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Read More
Number of reviews per page
20
40

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Lobby 4 Rahat Palace Hotel

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8.6
Very Good
From 230 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rahat Palace Hotel

Number of reviews per page
20
40
Top reviews
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Kerry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Kirill
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Read More
Firas
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Victor
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Worth its price
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Gillian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Dinara
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Bad service
Hitomi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Ehab
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

overall is good, but little bit old standards, the breakfast Not varied
Taizu
icon-Business
Business
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Read More
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Ri
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Syuzanna
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The staff was really helpful and very nice!
Bernard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Read More
Valentina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Read More
Dilshod
icon-Business Family
Business Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Good view to mountains
Mohammad
2.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

awful
Suvrat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Read More
GUILLAUME
icon-Business
Business
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Read More
Number of reviews per page
20
40