Mercure Nairobi Upper Hill

Hotels
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8.8
/10
Very Good
188 reviews

What Guests Say About Their Stay

Joan

10.0
/ 10
Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.

Jayne

10.0
/ 10
I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.

Eugène

10.0
/ 10
Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
In the Area
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Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Nairobi Upper Hill is a hotel is located at Woodley/Kenyatta Golf Course. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100
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Discover More About Mercure Nairobi Upper Hill

Welcome to Mercure Nairobi Upper Hill, your ideal base for exploring the vibrant heart of Nairobi, Kenya. Whether you're here for business or a leisurely escape, Mercure Nairobi Upper Hill offers a comfortable and convenient stay, blending modern amenities with warm Kenyan hospitality. Discover a world of comfort and convenience right in the bustling Upper Hill district.

Mercure Nairobi Upper Hill Location

Mercure Nairobi Upper Hill is nestled in the prestigious Upper Hill area of Nairobi, a prime business and diplomatic hub. Located at Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100, the hotel is approximately 15 kilometres from Jomo Kenyatta International Airport, making it easily accessible for travellers. For those arriving by train, the Nairobi Railway Station is a short 5-kilometre drive away. The atmosphere here is one of sophisticated urban energy, with the hotel situated amidst a thriving commercial landscape, yet offering a tranquil retreat from the city's buzz. You'll find yourself close to key government offices, international organisations, and a growing number of corporate headquarters, all within easy reach.

Mercure Nairobi Upper Hill Facilities & Services

Facilities for guests at Mercure Nairobi Upper Hill are designed to ensure a comfortable and productive stay. The hotel offers a range of amenities to cater to every need:

  • Fitness Centre:

    Stay active with a well-equipped gym, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Outdoor Swimming Pool:

    Relax and unwind by the pool, open from 7:00 AM to 7:00 PM. Towels are provided, and there are no additional charges for use.
  • On-site Parking:

    Secure on-site parking is available for guests, with a daily fee of approximately AUD $15.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any other requests.
  • Business Centre:

    Equipped with essential business facilities, available from 8:00 AM to 6:00 PM on weekdays.
  • Room Service:

    Enjoy dining in the comfort of your room with our 24-hour room service menu.

Mercure Nairobi Upper Hill Room Types

Discover a variety of well-appointed accommodations designed to suit your needs. The room types of Mercure Nairobi Upper Hill include options for every traveller:

  • Standard Room:

    Offering comfortable furnishings and city views, these non-smoking rooms are perfect for solo travellers or couples. Bathtub available in select rooms.
  • Superior Room:

    Slightly more spacious than the Standard Room, these rooms also feature city views and are non-smoking. Bathtub available in select rooms.
  • Deluxe Room:

    Enjoy enhanced comfort and amenities in our Deluxe Rooms, featuring city views and a non-smoking environment. Bathtub available in select rooms.
  • Executive Suite:

    For those seeking extra space and luxury, our Executive Suites offer separate living areas and premium amenities, with city views. These are non-smoking rooms and include a bathtub.

All rooms are strictly non-smoking. There are no pet-friendly rooms available at Mercure Nairobi Upper Hill.

Mercure Nairobi Upper Hill Dining & Restaurants

Savour a delightful culinary journey at Mercure Nairobi Upper Hill. The hotel boasts excellent dining options to satisfy your palate:

  • The Terrace Restaurant:

    Open daily from 6:30 AM to 10:30 PM, this restaurant offers a diverse menu featuring international cuisine and local Kenyan specialities. Breakfast is served from 6:30 AM to 10:30 AM, lunch from 12:30 PM to 2:30 PM, and dinner from 6:30 PM to 10:30 PM. Estimated price per person for dinner is AUD $40.
  • The Lounge Bar:

    Unwind with a selection of beverages and light snacks at our stylish Lounge Bar, open from 11:00 AM to 11:00 PM. Perfect for a pre-dinner drink or a casual evening.

Mercure Nairobi Upper Hill Nearby Attractions and Activities

Explore the vibrant surroundings of Mercure Nairobi Upper Hill. The hotel's location provides easy access to some of Nairobi's most captivating attractions:

  • Nairobi National Museum:

    Immerse yourself in Kenya's rich history, culture, and natural heritage at this renowned museum, located about 4 kilometres from the hotel.
  • Uhuru Park:

    A large urban park offering a green oasis in the city centre, perfect for a leisurely stroll or a picnic, approximately 5 kilometres away.
  • KICC (Kenyatta International Convention Centre):

    An iconic landmark offering panoramic views of the city from its observation deck, located around 5 kilometres from the hotel.
  • Karen Blixen Museum:

    Discover the life of the famous Danish author at her former home, located in the leafy suburb of Karen, about 10 kilometres from Upper Hill.
  • Giraffe Centre:

    Get up close and personal with endangered Rothschild's giraffes at this unique conservation centre, also located in Karen.

If you are looking for other activities around Mercure Nairobi Upper Hill, check out the best deals on Traveloka: Recommended activities in Nairobi!

How to Get to Mercure Nairobi Upper Hill from the Airport

Getting to Mercure Nairobi Upper Hill from Jomo Kenyatta International Airport (NBO) is straightforward. Here are your options for airport transfer service of Mercure Nairobi Upper Hill:

  • Airport Taxis:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes 30-45 minutes, depending on traffic, and may cost approximately AUD $25-35.
  • Ride-hailing Services:

    Various ride-hailing services operate from the airport, offering a convenient and often more affordable option. The cost is comparable to metered taxis.
  • Hotel Private Transfer:

    For a seamless experience, you can arrange a private airport transfer directly through Mercure Nairobi Upper Hill. This service can be booked in advance and offers door-to-door convenience. Contact the hotel for pricing and booking details. This is a great option for those seeking dedicated airport transfer services or Mercure Nairobi Upper Hill airport transfer.

Summary of Why You Should Choose to Stay at Mercure Nairobi Upper Hill

Choosing Mercure Nairobi Upper Hill for your stay in Nairobi offers a blend of comfort, convenience, and excellent service. Here are the key reasons to make your booking:

  • Prime Location:

    Situated in the heart of the Upper Hill business district, offering easy access to corporate offices and city attractions.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy the fitness centre, swimming pool, and on-site dining options.
  • Warm Hospitality:

    Experience the friendly and efficient service that Mercure hotels are known for.
  • Convenient Access:

    Easy to reach from the airport and well-connected to the city's transport network.

Ready to experience the best of Nairobi? Check for

Room availability at Mercure Nairobi Upper Hill

and start planning your trip.

Booking Mercure Nairobi Upper Hill

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Room rates at Mercure Nairobi Upper Hill start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Book budget hotels in Nairobi and discover the convenience and comfort of staying at Mercure Nairobi Upper Hill. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Mercure Nairobi Upper Hill

Others Mercure Nairobi Upper Hill
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Nairobi Upper Hill

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Mercure Nairobi Upper Hill
44
Number of floors in Mercure Nairobi Upper Hill
5
Another facilities in Mercure Nairobi Upper Hill
WiFi in public area, Concierge, 24-hour Receptionist, Outdoor pool, Bus/truck parking

Frequently asked questions about Mercure Nairobi Upper Hill

What are available facilities at Mercure Nairobi Upper Hill?
There are top facilites at Mercure Nairobi Upper Hill such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Nairobi Upper Hill?
The standard check-in time at Mercure Nairobi Upper Hill is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has a 4.0-star rating.
How many floors does Mercure Nairobi Upper Hill have?
Mercure Nairobi Upper Hill has 5.
How many rooms are available at Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has 44.
See All

Mercure Nairobi Upper Hill reviews and ratings

8.8
Very Good
From 188 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
WILLIAM
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
CN
4.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Air condition not working in my room. Planned for a isolated weekend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Nairobi Upper Hill

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 188 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
WILLIAM
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
CN
4.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Air condition not working in my room. Planned for a isolated weekend
Number of reviews per page
20
40