Mercure Nairobi Upper Hill

Hotels
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8.8
/10
Very Good
191 reviews

What Guests Say About Their Stay

Natalie

10.0
/ 10
Breakfast was great, the room large and comfortable and the gym was nice. I was impressed by management as I had a not great dinner experience for room service and they apologised, sent up a fruit basket and the Head of Food and Beverage found me the following day to personally hear my feedback and apologise. Overall great stay!

Joan

10.0
/ 10
Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.

Jayne

10.0
/ 10
I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
In the Area
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Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Nairobi Upper Hill is a hotel is located at Woodley/Kenyatta Golf Course. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100
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Discover More About Mercure Nairobi Upper Hill

Discover the Comfort of Mercure Nairobi Upper Hill

Planning your next adventure to Nairobi, Kenya? For Australian travellers seeking a blend of comfort, convenience, and a touch of local flavour, the Mercure Nairobi Upper Hill stands out as an excellent choice. This hotel offers a welcoming atmosphere and a prime location, making it an ideal base for exploring the vibrant city. Whether you're here for business or leisure, you'll find that Mercure Nairobi Upper Hill provides the amenities and service to ensure a memorable stay. Rates at Mercure Nairobi Upper Hill start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mercure Nairobi Upper Hill

Mercure Nairobi Upper Hill is situated in the bustling Upper Hill district of Nairobi, a prominent business and commercial hub. This area is known for its modern architecture and its proximity to key city attractions. Located at Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100, the hotel offers convenient access to the city centre, which is a short drive away. For those relying on public transport, the nearest train station is accessible, providing a connection to various parts of the city. The surrounding neighbourhood is a dynamic mix of corporate offices and emerging local businesses, offering a glimpse into Nairobi's contemporary pulse. While not directly on the coast or near a beach, Upper Hill provides a central vantage point for exploring Nairobi's urban landscape and its many cultural offerings.

Guest Facilities and Services at Mercure Nairobi Upper Hill

Guest facilities at Mercure Nairobi Upper Hill are designed to cater to the needs of modern travellers. You'll find a range of services aimed at making your stay comfortable and hassle-free. For those who enjoy starting their day with a good meal, the hotel offers breakfast options that often include a variety of local and international dishes, with plenty of coffee to get you going – perhaps even a local take on smashed avocado if you're lucky! Free Wi-Fi is available throughout the hotel, keeping you connected. A 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you might have. For travellers who like to stay active, there's often a fitness centre available. Secure luggage storage is also a common amenity, allowing you to explore freely without your bags.

Room Information and Stay Experience at Mercure Nairobi Upper Hill

The hotel offers a variety of rooms designed to provide a comfortable and relaxing sanctuary after a day of exploring or working. Room types of Mercure Nairobi Upper Hill are thoughtfully appointed to meet diverse guest needs. You can expect clean and well-maintained spaces, featuring comfortable bedding options to ensure a good night's sleep. Modern climate control systems, including air-conditioning, are standard, ensuring a pleasant temperature regardless of the weather outside. The bathrooms are typically clean and functional, providing all the necessary amenities for your convenience. While specific room names and exact sizes are best confirmed directly, the overall experience focuses on providing a clean, comfortable, and well-equipped environment for your stay.

Recommended Nearby Dining and Cafes around Mercure Nairobi Upper Hill

Nairobi's culinary scene is vibrant, and Mercure Nairobi Upper Hill is well-positioned to let you experience it. The Upper Hill area and its surroundings offer a good selection of dining options, from casual eateries to more upscale restaurants. You'll find numerous cafes nearby, perfect for that essential morning coffee or a relaxed brunch. Many establishments offer a taste of Kenyan cuisine, alongside international favourites. The hotel itself often provides excellent dining facilities, including breakfast buffets that showcase local produce and flavours. Exploring the neighbourhood will reveal a dynamic food culture, with plenty of opportunities to discover delicious meals and refreshing beverages.

Popular Attractions and Activities near Mercure Nairobi Upper Hill

Nairobi is a city rich in culture and natural beauty, and Mercure Nairobi Upper Hill serves as a great starting point for exploration. Within or around the Kibra area and the wider Nairobi region, you'll find a variety of attractions. Consider visiting the Nairobi National Park, a unique urban wildlife sanctuary offering incredible safari experiences. The Bomas of Kenya provides a fascinating insight into Kenya's diverse tribal cultures through traditional performances and homesteads. For a dose of history and art, the National Museums of Kenya are a must-see. The Karen Blixen Museum, once home to the author of "Out of Africa," offers a glimpse into colonial life. Lastly, the Giraffe Centre allows for close encounters with endangered Rothschild's giraffes. If you are looking for other activities around Mercure Nairobi Upper Hill, check out the best deals on Traveloka: Recommended activities in Nairobi!

How to Get to Mercure Nairobi Upper Hill from the Airport

Navigating your journey from the airport to Mercure Nairobi Upper Hill is straightforward, with several convenient options available. For those arriving at Jomo Kenyatta International Airport (NBO), the primary international gateway to Nairobi, you have a few choices for your airport transfer service of Mercure Nairobi Upper Hill. You can opt for public metered taxis, which are readily available outside the arrivals terminal. Alternatively, rideshare services provide a convenient and often cost-effective way to reach your destination. For a more structured journey, consider the airport shuttle buses that connect the airport to various points within the city, from which you can then take a short taxi or rideshare to the hotel. Planning your route in advance ensures a smooth transition. To explore all your options, consider booking an Airport transfer service.

Summary of Why You Should Choose Mercure Nairobi Upper Hill

For Australian travellers, Mercure Nairobi Upper Hill offers a compelling combination of comfort, convenience, and a prime location in Nairobi. Its friendly service, well-appointed rooms, and proximity to key attractions make it an ideal choice for both leisure and business trips. * **Prime Location:** Situated in the dynamic Upper Hill district, offering easy access to the city's business and cultural hubs. * **Comfortable Accommodation:** Expect clean, well-equipped rooms with modern amenities for a relaxing stay. * **Convenient Services:** Enjoy facilities like Wi-Fi, a 24-hour front desk, and dining options to enhance your experience. * **Excellent Accessibility:** Well-connected to public transport and easy to reach from the airport. Ready to experience Nairobi? Check room availability at Mercure Nairobi Upper Hill and book your stay today. For great deals on accommodation, consider exploring options on Traveloka. You can also Book budget hotels in Nairobi and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mercure Nairobi Upper Hill

Others Mercure Nairobi Upper Hill
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Nairobi Upper Hill

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Mercure Nairobi Upper Hill
44
Number of floors in Mercure Nairobi Upper Hill
5
Another facilities in Mercure Nairobi Upper Hill
WiFi in public area, Concierge, 24-hour Receptionist, Outdoor pool, Bus/truck parking

Frequently asked questions about Mercure Nairobi Upper Hill

What are available facilities at Mercure Nairobi Upper Hill?
There are top facilites at Mercure Nairobi Upper Hill such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Nairobi Upper Hill?
The standard check-in time at Mercure Nairobi Upper Hill is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has a 4.0-star rating.
How many floors does Mercure Nairobi Upper Hill have?
Mercure Nairobi Upper Hill has 5.
How many rooms are available at Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has 44.
See All

Mercure Nairobi Upper Hill reviews and ratings

8.8
Very Good
From 191 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
Natalie
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was great, the room large and comfortable and the gym was nice. I was impressed by management as I had a not great dinner experience for room service and they apologised, sent up a fruit basket and the Head of Food and Beverage found me the following day to personally hear my feedback and apologise. Overall great stay!
Read More
WILLIAM
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Nairobi Upper Hill

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 191 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
Natalie
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was great, the room large and comfortable and the gym was nice. I was impressed by management as I had a not great dinner experience for room service and they apologised, sent up a fruit basket and the Head of Food and Beverage found me the following day to personally hear my feedback and apologise. Overall great stay!
Read More
WILLIAM
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
Number of reviews per page
20
40