Does Mercure Nairobi Upper Hill provide parking?

Yes, Mercure Nairobi Upper Hill provides parking. Please confirm details directly with the hotel.

Does Mercure Nairobi Upper Hill have a swimming pool?

Yes, a swimming pool is available at Mercure Nairobi Upper Hill.

What do past guests say about Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Mercure Nairobi Upper Hill

Name: Mercure Nairobi Upper Hill
Address: Longonot Road Upper Hill, Upper Hill, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100, Longonot Road Upper Hill, Nairobi, 00100, Kenya
Rating: 8.6

Hotels

8.6

/10

Very Good

169 reviews

What Guests Say About Their Stay

Jayne

10.0

/ 10

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.

Eugène

10.0

/ 10

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..

Silvia

10.0

/ 10

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.

In the Area

See Map

Longonot Road Upper Hill, Upper Hill, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Nairobi Upper Hill is a hotel in a good neighborhood, which is located at Woodley/Kenyatta Golf Course. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100

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Discover More About Mercure Nairobi Upper Hill

Location

Mercure Nairobi Upper Hill is a hotel in a good neighborhood, which is located at Woodley/Kenyatta Golf Course.

About Mercure Nairobi Upper Hill

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Nairobi Upper Hill.

All facilities in Mercure Nairobi Upper Hill

Others

Public Facilities

Parking
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist

Things to Do

Outdoor pool

Transportation

Bus/truck parking

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Mercure Nairobi Upper Hill

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 10:00
Available rooms at Mercure Nairobi Upper Hill	44
Number of floors in Mercure Nairobi Upper Hill	5
Another facilities in Mercure Nairobi Upper Hill	WiFi in public area, Concierge, 24-hour Receptionist, Outdoor pool, Bus/truck parking

Frequently asked question in Mercure Nairobi Upper Hill

What are available facilities at Mercure Nairobi Upper Hill?

There are top facilites at Mercure Nairobi Upper Hill such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Nairobi Upper Hill?

The standard check-in time at Mercure Nairobi Upper Hill is starting from From 14:00 while the latest check-out time is at Before 10:00

What is the star rating of Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill is a 4.0-star hotel.

How many floors does Mercure Nairobi Upper Hill have?

Mercure Nairobi Upper Hill has 5 floors.

How many rooms are available at Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill has 44 rooms in total.

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More Reviews from Other Guests in Mercure Nairobi Upper Hill

Overall Ratings & Reviews Mercure Nairobi Upper Hill

Other sources (169)

8.6

Very Good

From 169 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

7.6

Service and Facilites

8.8

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Traveler Reviews Mercure Nairobi Upper Hill

Number of reviews per page

Top reviews

Jayne

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.

Iman

Business

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

It was great.

richard

6.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Its ok

Susan

8.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.

Eugène

10.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..

Silvia

Leisure with Friends

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

EDWARD

Business

8.0

/10

Reviewed 179 week(s) ago

Expedia Group verified review

Convenience for business

Kyss

Leisure Family

8.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.

Perry

Friends and Family

8.0

/10

Reviewed 182 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.

Ranjit

Business

4.0

/10

Reviewed 185 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation

Harvey

Friends and Family

4.0

/10

Reviewed 265 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.

Harvey

Friends and Family

10.0

/10

Reviewed 267 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.

Abdulkadir

Business

10.0

/10

Reviewed 281 week(s) ago

Hotels.com verified review

Great people very friendly

Verified traveler

Leisure

2.0

/10

Reviewed 312 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers

PETER

8.0

/10

Reviewed 324 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.

Michael

6.0

/10

Reviewed 339 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off

4.0

/10

Reviewed 354 week(s) ago

Expedia Group verified review

Air condition not working in my room. Planned for a isolated weekend

Tracey

10.0

/10

Reviewed 381 week(s) ago

Expedia Group verified review

Beds hard. Buffer only a 5 out of 10. Staff are very good.

Verified traveler

10.0

/10

Reviewed 383 week(s) ago

Hotels.com verified review

Everything great, the room was a tab small considering the price, but we spent the days outside. Great staff, very professional and courteous. breakfast was outstanding.

Mazen

4.0

/10

Reviewed 384 week(s) ago

Expedia Group verified review

cockroaches in the room. I addressed it with duty manager and he simply apologized!

Number of reviews per page

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