Mercure Nairobi Upper Hill

Hotels
8.8
/10
Very Good
188 reviews

What Guests Say About Their Stay

Joan

10.0
/ 10
Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.

Jayne

10.0
/ 10
I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.

Eugène

10.0
/ 10
Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
In the Area
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Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Nairobi Upper Hill is a hotel is located at Woodley/Kenyatta Golf Course. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Nairobi Upper Hill

Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100
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Discover More About Mercure Nairobi Upper Hill

Discover Your Nairobi Oasis at Mercure Nairobi Upper Hill

Welcome to Mercure Nairobi Upper Hill, your premier destination for an unforgettable stay in the vibrant heart of Kenya's capital. Whether you're visiting for business or leisure, Mercure Nairobi Upper Hill offers a perfect blend of comfort, style, and convenience, ensuring a memorable experience for every traveler. We are dedicated to providing exceptional service and world-class amenities, making your visit to Nairobi truly special.

Mercure Nairobi Upper Hill Location

Nestled in the bustling Upper Hill district of Nairobi, Mercure Nairobi Upper Hill is strategically positioned for both business and leisure travelers. Located at Longonot Road Upper Hill, Upper Hill, PO Box 25574, Woodley/Kenyatta Golf Course, Kibra, Nairobi, Kenya, 00100, our hotel offers easy access to the city's key financial and commercial hubs. You'll find yourself just a short drive from the city center, with convenient connections to major transportation routes. The atmosphere surrounding Mercure Nairobi Upper Hill is one of dynamic urban energy, yet our hotel provides a serene escape from the city's hustle and bustle. For those looking to explore, the vibrant Nairobi National Park is a short drive away, offering a unique wildlife experience within the city limits.

Mercure Nairobi Upper Hill Facilities & Services

Facilities for guests at Mercure Nairobi Upper Hill are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Stay connected with our complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at our well-equipped gymnasium, open daily from 6:00 AM to 10:00 PM.
  • Take a refreshing dip in our outdoor swimming pool, a perfect spot to unwind.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a range of treatments (additional fees apply).
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests.
  • Enjoy the convenience of our business center, equipped with essential facilities for your work needs.
  • Secure your vehicle with our complimentary on-site parking, available for all guests.
  • For seamless travel, we offer an optional airport shuttle service (fees apply).

Mercure Nairobi Upper Hill Room Types

Discover a range of thoughtfully designed accommodations, offering comfort and style to suit every preference. The room types of Mercure Nairobi Upper Hill include options for every traveler.
  • Standard Room:

    These comfortable rooms offer a city view and are available in smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Deluxe Room:

    Enjoy enhanced space and amenities in our Deluxe Rooms, also offering city views and available as smoking or non-smoking. Bathtubs are available in select rooms.
  • Executive Suite:

    For an elevated experience, our Executive Suites provide spacious living areas, stunning city views, and luxurious amenities, including a bathtub.
  • Family Room:

    Designed for families, these rooms offer ample space and comfort, with options for city views and the convenience of a bathtub.
Please note that Mercure Nairobi Upper Hill is not a pet-friendly hotel.

Mercure Nairobi Upper Hill Dining & Restaurants

Savor a culinary journey at Mercure Nairobi Upper Hill, where our dining venues offer a delightful array of flavors to satisfy every palate.
  • The Terrace Restaurant:

    Enjoy a diverse international buffet and à la carte menu for breakfast, lunch, and dinner. Estimated price per person: KES 3,500. Operating hours: 6:30 AM - 10:30 PM.
  • The Lounge Bar:

    Relax with a selection of fine wines, spirits, and light snacks in a sophisticated ambiance. Estimated price per person: KES 2,000. Operating hours: 11:00 AM - 11:00 PM.

Mercure Nairobi Upper Hill Nearby Attractions and Activities

Explore the vibrant surroundings of Mercure Nairobi Upper Hill and discover the best of Nairobi.
  • Nairobi National Park:

    Experience an incredible wildlife safari just a stone's throw from the city.
  • The Kenyatta International Convention Centre (KICC):

    A prominent landmark offering panoramic city views from its observation deck.
  • Nairobi National Museum:

    Immerse yourself in Kenya's rich history, culture, and natural heritage.
  • Uhuru Park:

    A popular urban park perfect for leisurely strolls and family outings.
  • Karen Blixen Museum:

    Discover the life and times of the renowned author of "Out of Africa."
If you are looking for other activities around Mercure Nairobi Upper Hill, check out the best deals on Traveloka: Recommended activities in Nairobi!

How to Get to Mercure Nairobi Upper Hill from the Airport

Getting to Mercure Nairobi Upper Hill from Jomo Kenyatta International Airport (NBO) is convenient, with several transportation options available. The airport transfer service of Mercure Nairobi Upper Hill ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Estimated price: KES 3,000 - KES 4,000.
  • Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used or agree on a fare before commencing your journey. Estimated price: KES 2,500 - KES 3,500.
  • Ride-hailing Services:

    Several ride-hailing services operate in Nairobi and can be accessed via their respective mobile applications. Estimated price: KES 2,000 - KES 3,000.
  • Airport Shuttle Buses:

    While less direct, some shuttle services may be available, requiring further local transport to reach the hotel.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Nairobi Upper Hill

Room availability at Mercure Nairobi Upper Hill ensures that your perfect stay is just a booking away. Choosing Mercure Nairobi Upper Hill means opting for a superior Nairobi experience, characterized by exceptional service, prime location, and outstanding amenities.
  • Prime Location:

    Situated in the heart of Upper Hill, offering easy access to business districts and city attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy our swimming pool, gymnasium, spa, and business center.
  • Diverse Dining Options:

    Savor international and local flavors at our on-site restaurants and bar.
  • Exceptional Service:

    Our dedicated staff is committed to making your stay memorable.
Ready to experience the best of Nairobi? Booking Mercure Nairobi Upper Hill is simple and convenient. Don't miss out on our special offers! Room rates at Mercure Nairobi Upper Hill start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Book budget hotels in Nairobi and discover the convenience and quality that Mercure Nairobi Upper Hill offers. For your travel needs, Easily book domestic and international flights at low prices.

All facilities in Mercure Nairobi Upper Hill

Others Mercure Nairobi Upper Hill
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Nairobi Upper Hill

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Mercure Nairobi Upper Hill
44
Number of floors in Mercure Nairobi Upper Hill
5
Another facilities in Mercure Nairobi Upper Hill
WiFi in public area, Concierge, 24-hour Receptionist, Outdoor pool, Bus/truck parking

Frequently asked question in Mercure Nairobi Upper Hill

What are available facilities at Mercure Nairobi Upper Hill?
There are top facilites at Mercure Nairobi Upper Hill such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Nairobi Upper Hill?
The standard check-in time at Mercure Nairobi Upper Hill is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill is a 4.0-star hotel.
How many floors does Mercure Nairobi Upper Hill have?
Mercure Nairobi Upper Hill has 5 floors.
How many rooms are available at Mercure Nairobi Upper Hill?
Mercure Nairobi Upper Hill has 44 rooms in total.
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More Reviews from Other Guests in Mercure Nairobi Upper Hill

8.8
Very Good
From 188 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
WILLIAM
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
CN
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Air condition not working in my room. Planned for a isolated weekend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Nairobi Upper Hill

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 188 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
WILLIAM
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The cleanliness is top Staff very friendly Customer care is 100%
barry
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Brilliantly located staff amazing helpful and freindly
Joan
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Josephine and Oscar were standouts. The service was universally professional and warm. Nice job.
Jayne
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I booked this hotel but didn’t stay as I was upgraded to the Pullman next door due to building works.
Iman
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was great.
richard
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Its ok
Susan
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Good facilities for a work trip. Staff very kind and helpful.
Eugène
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Profesional staff with customers rentation and attending quest issues and adhering until solutions is obtained..
Silvia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Truly enjoyed our stay at this hotel. Staff were incredibly welcoming, helpful, and fast! Delicious breakfast and dinner buffets offered at the main restaurant. Rooms were spacious, very clean, and comfortable.
EDWARD
icon-Business
Business
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Convenience for business
Kyss
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Edward Orange saved the day and changed our outlook on this property. Our sincerest thanks to him for focusing on customer satisfaction over all else!! He even let our overlt tired crew go to our rooms to sort out our reservation paperwork bf he took in our payment. Because of him, we will consider Crowne Plaza again. But it will be important to avoid unnecessary online booking confusion between the Nairobi Crowne Plaza hotels that have different fees, services, etc.
Read More
Perry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Ranjit
icon-Business
Business
4.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Old Hotel and needs some serious renovation
Harvey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.
Read More
Harvey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.
Abdulkadir
icon-Business
Business
10.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

Great people very friendly
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Read More
PETER
icon-with Partner
with Partner
8.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The bed was sagging and the TV channels were cutting off
CN
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Air condition not working in my room. Planned for a isolated weekend
Number of reviews per page
20
40