The Ritz-Carlton, Macau

Hotels
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9.5
/10
Exceptional
191 reviews

What Guests Say About Their Stay

Cary

10.0
/ 10
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.

Alice

10.0
/ 10
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!

Wai Mei

10.0
/ 10
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
In the Area
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Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperanca s/n, COTAI, Cotai, Macau

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Staying at The Ritz-Carlton, Macau is a good choice when you are visiting Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Macau

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperanca s/n, COTAI, Cotai, Macau
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Exterior The Ritz-Carlton, Macau
Exterior 2 The Ritz-Carlton, Macau

Discover More About The Ritz-Carlton, Macau

The Luxury of The Ritz-Carlton, Macau: A Premier Stay for Australian Travellers

For Australian travellers seeking an unparalleled luxury experience in Macau, The Ritz-Carlton, Macau stands as a beacon of sophisticated comfort and impeccable service. Nestled within the vibrant Cotai Strip, this esteemed hotel offers a sanctuary of elegance, blending world-class amenities with a prime location that caters to both leisure and business needs. Whether you're drawn to Macau's dazzling entertainment, its rich cultural heritage, or simply the allure of a truly exceptional hotel stay, The Ritz-Carlton, Macau promises an unforgettable escape. Rates at The Ritz-Carlton, Macau start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Ritz-Carlton, Macau

The Ritz-Carlton, Macau is strategically situated in the heart of the Cotai Strip, a dynamic district renowned for its integrated resorts, entertainment venues, and high-end shopping. This prime location places you within easy reach of Macau's most exciting attractions, offering a perfect base for exploration. While Macau is a compact destination, the hotel's position on the Cotai Strip means you're well-connected to various transport links. The area is known for its excellent walkability within the resort complexes, and readily available taxis and rideshare services make navigating the wider city effortless. For those arriving by air, the hotel is a convenient distance from Macau International Airport, ensuring a smooth transition from your flight to the comfort of your luxurious accommodation. The surrounding atmosphere is one of sophisticated energy, with a plethora of dining, shopping, and entertainment options just a stone's throw away.

Guest Facilities and Services at The Ritz-Carlton, Macau

Guest facilities at The Ritz-Carlton, Macau are designed to exceed expectations, providing a seamless and indulgent experience for every visitor. Australian travellers will appreciate the commitment to comfort and convenience, with features that cater to diverse needs. The hotel boasts a range of dining options, including exquisite restaurants and sophisticated bars, ensuring that culinary delights are always at hand. For those who value their fitness routine, a well-equipped fitness centre is available. Complimentary high-speed Wi-Fi is provided throughout the hotel, keeping you connected during your stay. The 24-hour front desk is staffed by a dedicated team ready to assist with any requests, from concierge services to local recommendations, ensuring a stress-free and enjoyable visit. Secure luggage storage is also available for your peace of mind.

Room Information and Stay Experience at The Ritz-Carlton, Macau

The Ritz-Carlton, Macau offers a selection of exquisitely appointed rooms and suites, each designed to be a haven of tranquility and luxury. Room types of The Ritz-Carlton, Macau are crafted with the discerning traveller in mind, featuring plush bedding, sophisticated décor, and state-of-the-art climate control systems to ensure your comfort in any season. Guests can expect meticulously clean and well-maintained living spaces, complete with modern amenities. The bathrooms are designed as elegant retreats, offering premium toiletries and a pristine environment. While specific room names and exact dimensions are best confirmed directly, the overarching experience is one of refined comfort and exceptional attention to detail, ensuring a restful and rejuvenating stay.

Recommended Nearby Dining and Cafes around The Ritz-Carlton, Macau

The Cotai Strip, where The Ritz-Carlton, Macau is located, is a culinary hotspot offering a diverse array of dining experiences. You'll find a vibrant scene encompassing everything from casual eateries to fine dining establishments. For those who enjoy a good start to their day, the area offers numerous cafes serving excellent coffee, with options that might appeal to those who appreciate a hearty brunch. Within the integrated resorts, you can explore a wide range of international cuisines, from authentic Cantonese delicacies to global gastronomic delights. The proximity to these diverse culinary options means you're never far from a delicious meal or a perfectly brewed cup of coffee, reflecting a sophisticated food and beverage culture.

Popular Attractions and Activities near The Ritz-Carlton, Macau

The Ritz-Carlton, Macau is ideally positioned to explore the best of the Cotai area and beyond. Within easy reach, you can discover a wealth of attractions and activities.

  • The Venetian Macao:

    Explore this iconic resort, famous for its canals, gondola rides, and extensive shopping.
  • City of Dreams:

    Experience world-class entertainment, including spectacular shows and a vibrant nightlife.
  • Cotai Arena:

    Catch major sporting events, concerts, and live performances at this premier venue.
  • Macau Tower Convention & Entertainment Centre:

    For the adventurous, this offers thrilling activities like bungee jumping and skywalks, along with panoramic views.
  • Taipa Village:

    Wander through charming streets, discover traditional Portuguese architecture, and sample local Macanese cuisine.
If you are looking for other activities around The Ritz-Carlton, Macau, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Ritz-Carlton, Macau from the Airport

Navigating your journey from the airport to The Ritz-Carlton, Macau is straightforward, with several convenient options available. Understanding the best way to reach your destination is key to a smooth start to your holiday.

  • Airport Shuttle Buses:

    Many integrated resorts on the Cotai Strip offer complimentary or low-cost shuttle bus services from Macau International Airport. Check the schedules for routes that serve the area near The Ritz-Carlton, Macau.
  • Public Taxis:

    Metered taxis are readily available at the airport. This is a direct and efficient way to reach the hotel, especially if you have a lot of luggage.
  • Rideshare Services:

    Rideshare services are also a popular and convenient option for getting to The Ritz-Carlton, Macau from the airport.
  • Airport Link Trains:

    While Macau's public transport network is developing, direct train links from the airport to the Cotai area may be available, offering a modern and efficient travel experience.
For a hassle-free arrival, consider pre-booking your Airport transfer service. The Ritz-Carlton, Macau airport transfer options ensure you can begin your stay relaxed and refreshed.

Summary of Why You Should Choose The Ritz-Carlton, Macau

For Australian travellers seeking a luxurious and memorable stay in Macau, The Ritz-Carlton, Macau presents an exceptional choice. Its prime location on the Cotai Strip, combined with its world-class facilities and commitment to guest satisfaction, makes it a standout option.

  • Prime Location:

    Situated in the heart of the vibrant Cotai Strip, offering easy access to entertainment, dining, and shopping.
  • Luxurious Comfort:

    Exquisitely appointed rooms and suites designed for ultimate relaxation and comfort, featuring excellent climate control and pristine amenities.
  • Exceptional Service:

    A dedicated team providing professional and friendly service, ensuring a seamless and enjoyable experience.
  • Convenient Access:

    Well-connected to transport links, making it easy to explore Macau and travel to and from the airport.
Ready to experience the pinnacle of luxury?

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All facilities in The Ritz-Carlton, Macau

Swimming Pool The Ritz-Carlton, Macau
Swimming Pool
Entertainment Facility The Ritz-Carlton, Macau
Entertainment Facility
Exterior The Ritz-Carlton, Macau
Exterior
Others The Ritz-Carlton, Macau
Others
Restaurant The Ritz-Carlton, Macau
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Money changer

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Transportation

  • Security

General

  • Non-smoking room

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in The Ritz-Carlton, Macau

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Macau
3
Number of floors in The Ritz-Carlton, Macau
9
Another facilities in The Ritz-Carlton, Macau
Multilingual staff, Newspaper in lobby, 24-hour Receptionist, Money changer, Coffee shop

Frequently asked questions about The Ritz-Carlton, Macau

What are available facilities at The Ritz-Carlton, Macau?
There are top facilites at The Ritz-Carlton, Macau such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Macau?
The standard check-in time at The Ritz-Carlton, Macau is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Ritz-Carlton, Macau?
The Ritz-Carlton, Macau has a 0.0-star rating.
How many floors does The Ritz-Carlton, Macau have?
The Ritz-Carlton, Macau has 9.
How many rooms are available at The Ritz-Carlton, Macau?
The Ritz-Carlton, Macau has 3.
See All

The Ritz-Carlton, Macau reviews and ratings

9.6
Exceptional
From 189 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Macau

Number of reviews per page
20
40
Top reviews
Bouran
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent service! Stuff is the best.
Cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Read More
Vincent
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent service
Alice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Read More
yufei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

A great experience.
Wai Mei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

RC never disappoints me =p
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
icon-with Partner
with Partner
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Excellent service
Grace
icon-Family
Family
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

Very good!!!
Verified traveler
10.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Staff was as good as any hotel I have ever visited.
Nelly
4.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
Read More
HANWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
10.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

a 5* hotel with 6*service
Sau Yin
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Ritz-Carlton, Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 189 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Macau

Number of reviews per page
20
40
Top reviews
Bouran
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent service! Stuff is the best.
Cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Read More
Vincent
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent service
Alice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Read More
yufei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

A great experience.
Wai Mei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

RC never disappoints me =p
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
icon-with Partner
with Partner
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Excellent service
Grace
icon-Family
Family
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

Very good!!!
Verified traveler
10.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Staff was as good as any hotel I have ever visited.
Nelly
4.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
Read More
HANWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
10.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

a 5* hotel with 6*service
Sau Yin
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Number of reviews per page
20
40