The Ritz-Carlton, Macau

Hotels
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9.5
/10
Exceptional
191 reviews

What Guests Say About Their Stay

Cary

10.0
/ 10
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.

Alice

10.0
/ 10
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!

Wai Mei

10.0
/ 10
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
In the Area
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Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperanca s/n, COTAI, Cotai, Macau

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Staying at The Ritz-Carlton, Macau is a good choice when you are visiting Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Macau

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperanca s/n, COTAI, Cotai, Macau
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Exterior The Ritz-Carlton, Macau
Exterior 2 The Ritz-Carlton, Macau

Discover More About The Ritz-Carlton, Macau

Experience the epitome of luxury and impeccable service at **The Ritz-Carlton, Macau**. Nestled in the vibrant heart of Macau, this iconic hotel offers an unparalleled stay for discerning travelers. From its sophisticated accommodations to its world-class amenities and prime location, **The Ritz-Carlton, Macau** promises an unforgettable experience, whether you're visiting for business or leisure. Discover a world of elegance and comfort that defines the true meaning of a five-star getaway.

The Ritz-Carlton, Macau Location

Located in the Cotai Strip, a dynamic district renowned for its entertainment and luxury, **The Ritz-Carlton, Macau** offers a prestigious address. Situated within the integrated resort of Galaxy Macau, the hotel provides convenient access to a plethora of attractions and experiences. While specific distances to city centers or major highways are less relevant in this integrated resort setting, its strategic position within Cotai ensures you are at the nexus of Macau's most exciting developments. The atmosphere here is one of sophisticated excitement, with world-class entertainment, dining, and shopping just steps away. For those seeking a vibrant urban experience combined with unparalleled luxury, **The Ritz-Carlton, Macau** is the perfect choice.

The Ritz-Carlton, Macau Facilities & Services

Facilities for guests at **The Ritz-Carlton, Macau** are designed to cater to every need, ensuring a seamless and indulgent stay.
  • Indulge in a rejuvenating experience at the luxurious spa, offering a range of treatments. (Operating hours: 10:00 AM - 10:00 PM, prices start from MOP 800)
  • Take a refreshing dip in the stunning indoor swimming pool, a tranquil oasis for relaxation. (Operating hours: 6:00 AM - 10:00 PM, complimentary access)
  • Children can enjoy supervised fun and engaging activities at the dedicated kids' club. (Operating hours: 10:00 AM - 6:00 PM, complimentary access for in-house guests)
  • Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at the state-of-the-art fitness center, equipped with modern exercise machines. (Operating hours: 24 hours, complimentary access)
  • Enjoy the convenience of a 24-hour concierge service, ready to assist with any request.
  • Valet parking and self-parking facilities are available for guests. (Complimentary for in-house guests)

The Ritz-Carlton, Macau Room Types

Discover a range of exquisite accommodations, each designed to offer the utmost comfort and style. The room types of **The Ritz-Carlton, Macau** include:
  • Deluxe King/Twin Room:

    Offering spacious layouts and elegant furnishings, these rooms provide a serene retreat. Available with City View or Cotai Strip View. Non-smoking. Bathtub available.
  • Grand Deluxe King/Twin Room:

    An elevated experience with enhanced amenities and breathtaking views. Available with City View or Cotai Strip View. Non-smoking. Bathtub available.
  • One Bedroom Suite:

    Featuring a separate living area, these suites offer an expansive and luxurious setting for relaxation and work. Available with City View or Cotai Strip View. Non-smoking. Bathtub available.
  • Carlton Suite:

    The pinnacle of luxury, these suites boast sophisticated design, premium amenities, and unparalleled views. Available with City View or Cotai Strip View. Non-smoking. Bathtub available.
**The Ritz-Carlton, Macau** is not a pet-friendly hotel.

The Ritz-Carlton, Macau Dining & Restaurants

Savor an exceptional culinary journey at **The Ritz-Carlton, Macau**, where diverse flavors and exquisite dining experiences await.
  • Lai Heen:

    Experience authentic Cantonese cuisine in an elegant setting. (Estimated price per person: MOP 500+, Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 6:00 PM - 10:00 PM)
  • The Ritz-Carlton Café:

    Enjoy artisanal pastries, light bites, and premium coffee and tea in a sophisticated ambiance. (Estimated price per person: MOP 200+, Operating hours: 7:00 AM - 9:00 PM)
  • The Ritz-Carlton Bar:

    Unwind with expertly crafted cocktails, fine wines, and premium spirits in a stylish setting. (Estimated price per person: MOP 300+, Operating hours: 5:00 PM - 1:00 AM)

The Ritz-Carlton, Macau Nearby Attractions and Activities

Immerse yourself in the vibrant surroundings of **The Ritz-Carlton, Macau** with these popular nearby attractions:
  • The Venetian Macao:

    Explore a stunning replica of Venice, complete with canals, gondolas, and luxury shopping.
  • City of Dreams:

    Discover a world of entertainment, including live shows, fine dining, and high-end retail.
  • Cotai Arena:

    Catch world-class sporting events and concerts at this premier entertainment venue.
  • Macau Tower Convention & Entertainment Centre:

    Experience thrilling activities like bungy jumping and enjoy panoramic views of the city.
  • Ruins of St. Paul's:

    A UNESCO World Heritage site, this iconic facade is a must-see historical landmark.
If you are looking for other activities around The Ritz-Carlton, Macau, check out the best deals on Traveloka: Recommended activities in Macau!

How to Get to The Ritz-Carlton, Macau from the Airport

Navigating your journey to **The Ritz-Carlton, Macau** is straightforward, with several convenient options available. The airport transfer service of **The Ritz-Carlton, Macau** ensures a smooth arrival.
  • Airport Premium Buses:

    Regular bus services operate from Macau International Airport (MFM) to various integrated resorts, including Galaxy Macau, where The Ritz-Carlton, Macau is located. (Estimated fare: MOP 15-25)
  • Taxis:

    Metered taxis are readily available at the airport. The journey to The Ritz-Carlton, Macau is approximately 10-15 minutes. (Estimated fare: MOP 50-70)
  • Ride-hailing Service:

    You can also utilize a ride-hailing service for a convenient door-to-door transfer. (Estimated fare: MOP 40-60)
  • Hotel Private Airport Transfer:

    For the ultimate in comfort and convenience, pre-book a private airport transfer service directly through the hotel. Contact the hotel concierge for rates and booking.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Macau

Choosing **The Ritz-Carlton, Macau** for your next getaway guarantees an experience of unparalleled luxury, exceptional service, and prime location.
  • Unmatched Luxury:

    Indulge in elegantly appointed rooms and suites that redefine comfort and sophistication.
  • World-Class Amenities:

    Enjoy access to a stunning spa, pristine swimming pool, and a state-of-the-art fitness center.
  • Exceptional Dining:

    Savor exquisite culinary creations at the hotel's renowned restaurants, offering a variety of international and local flavors.
  • Prime Location:

    Situated in the heart of Cotai, you are moments away from Macau's premier entertainment, shopping, and dining destinations.
  • Impeccable Service:

    Experience the legendary Ritz-Carlton hospitality, where every detail is meticulously attended to.
Discover the best **Room availability at The Ritz-Carlton, Macau** and secure your dream stay. For effortless **Booking The Ritz-Carlton, Macau**, visit Traveloka. Book budget hotels in Macau and find the perfect accommodation to suit your needs. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in The Ritz-Carlton, Macau

Swimming Pool The Ritz-Carlton, Macau
Swimming Pool
Entertainment Facility The Ritz-Carlton, Macau
Entertainment Facility
Exterior The Ritz-Carlton, Macau
Exterior
Others The Ritz-Carlton, Macau
Others
Restaurant The Ritz-Carlton, Macau
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Money changer

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Transportation

  • Security

General

  • Non-smoking room

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in The Ritz-Carlton, Macau

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Macau
3
Number of floors in The Ritz-Carlton, Macau
9
Another facilities in The Ritz-Carlton, Macau
Multilingual staff, Newspaper in lobby, 24-hour Receptionist, Money changer, Coffee shop

Frequently asked question in The Ritz-Carlton, Macau

What are available facilities at The Ritz-Carlton, Macau?
There are top facilites at The Ritz-Carlton, Macau such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Macau?
The standard check-in time at The Ritz-Carlton, Macau is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Ritz-Carlton, Macau?
The Ritz-Carlton, Macau is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Macau have?
The Ritz-Carlton, Macau has 9 floors.
How many rooms are available at The Ritz-Carlton, Macau?
The Ritz-Carlton, Macau has 3 rooms in total.
See All

More Reviews from Other Guests in The Ritz-Carlton, Macau

9.6
Exceptional
From 189 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Macau

Number of reviews per page
20
40
Top reviews
Bouran
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent service! Stuff is the best.
Cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Read More
Vincent
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent service
Alice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Read More
yufei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

A great experience.
Wai Mei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

RC never disappoints me =p
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
icon-with Partner
with Partner
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Excellent service
Grace
icon-Family
Family
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

Very good!!!
Verified traveler
10.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Staff was as good as any hotel I have ever visited.
Nelly
4.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
Read More
HANWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
10.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

a 5* hotel with 6*service
Sau Yin
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Ritz-Carlton, Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 189 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Macau

Number of reviews per page
20
40
Top reviews
Bouran
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very beautiful interior. Suite was amazing. Staff were extremely friendly
vito
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Excellent service! Stuff is the best.
Cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Read More
Vincent
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Excellent service
Alice
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Read More
yufei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

A great experience.
Wai Mei
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

RC never disappoints me =p
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
icon-with Partner
with Partner
10.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Excellent service
Grace
icon-Family
Family
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

Very good!!!
Verified traveler
10.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Staff was as good as any hotel I have ever visited.
Nelly
4.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
Read More
HANWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
10.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

a 5* hotel with 6*service
Sau Yin
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Number of reviews per page
20
40