Chulia Mansion Hotel

Hotels
8.9
/10
Exceptional
1,374 reviews

What Guests Say About Their Stay

Surroundings (5)
Staff Friendliness (5)
Distance To City Center (4)
Bathroom (4)

Cherrie L. P. T.

10.0
/ 10
Highly recommended! It's near to shops, restaurants and bars! The room is clean. Staff are friendly. I love the breakfast, free drinks and ice cream at the rooftop bar.

Christine K.

9.7
/ 10
The located is strategically located at Chulia street, the heart of Georgetown. Great buffet breakfast, free coffee / tea and snacks in the afternoon and free drinks at rooftop bar. We always come back to this hotel every time we're in Penang.

gita f.

10.0
/ 10
The most fun of chulia there is free food and beveragesnya.
See original

Sari U. T.

8.5
/ 10
It's a great hotel to stay, very strategic near to hawkers and Penang Rd. Enjoy free flow wine and ice cream. Breakfast was amazing.

DAVINDRAN A.

9.7
/ 10
One of the best 3 star hotel, very satisfied with the service and facilities
In the Area
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413, Chulia Street, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Chulia Mansion Hotel is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Chulia Mansion Hotel

413, Chulia Street, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Chulia Mansion Hotel
Lobby 2 Chulia Mansion Hotel

Discover More About Chulia Mansion Hotel

Discover the Charm of Chulia Mansion Hotel in Penang

Planning a trip to the vibrant island of Penang? Look no further than the exquisite **Chulia Mansion Hotel**, a gem nestled in the heart of this cultural melting pot. Offering a blend of colonial charm and modern comfort, **Chulia Mansion Hotel** provides an unforgettable stay for every traveller. Whether you're a seasoned explorer or a first-time visitor, this hotel promises an experience that is both relaxing and enriching. Room rates at **Chulia Mansion Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Chulia Mansion Hotel Location

**Chulia Mansion Hotel** is ideally situated in the historic George Town, a UNESCO World Heritage Site, putting you right in the thick of Penang's rich cultural tapestry. Located at 413, Chulia Street, Georgetown, Pulau Pinang, Penang, Malaysia, 10200, the hotel is just a short stroll from the bustling heart of the city centre, making it incredibly convenient to explore the surrounding heritage streets. You'll find yourself immersed in a vibrant atmosphere, close to a lively café culture, traditional markets, and the iconic street art that George Town is famous for. It’s the perfect base for discovering the unique blend of Malay, Chinese, and Indian influences that define Penang.

Chulia Mansion Hotel Facilities & Services

Facilities for guests at **Chulia Mansion Hotel** are designed to ensure a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 8:00 AM to 8:00 PM.
  • Stay active at the well-equipped fitness centre, available from 7:00 AM to 9:00 PM, with no additional fees.
  • Indulge in a relaxing experience at the on-site spa, offering various treatments from 10:00 AM to 7:00 PM (charges apply).
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • The hotel offers on-site parking for guests, with a daily fee of AUD $15.
  • While there isn't a dedicated kids' club, the swimming pool provides a fun area for younger guests.

Chulia Mansion Hotel Room Types

Discover a range of inviting accommodation options with the diverse room types of **Chulia Mansion Hotel**. Each room is thoughtfully designed to offer comfort and style, ensuring a peaceful retreat after a day of exploration.
  • Deluxe Room:

    These comfortable rooms offer a city view and are strictly non-smoking. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Superior Room:

    Similar to the Deluxe, these rooms provide a pleasant city view and are non-smoking. Bathtub availability may vary.
  • Mansion Suite:

    For those seeking a little extra luxury, the Mansion Suite boasts expansive space, a city view, and often includes a separate living area. These suites are non-smoking and typically come with a bathtub.
All rooms at **Chulia Mansion Hotel** are designated as non-smoking, adhering to Australian standards for guest comfort and safety. There are no specific pet-friendly rooms available.

Chulia Mansion Hotel Dining & Restaurants

Savour the culinary delights at **Chulia Mansion Hotel**, where delicious food and a welcoming ambiance await.
  • The Dining Room:

    Start your day with an artisanal breakfast buffet featuring a selection of local and international dishes. Open daily from 7:00 AM to 10:30 AM. Estimated breakfast price per person is AUD $20.
  • The Lounge Bar:

    Unwind with a refreshing drink in the evening at our cozy lounge bar. Open from 5:00 PM to 11:00 PM. Enjoy a range of beverages and light snacks.
While the hotel focuses on breakfast and a relaxed bar experience, the surrounding George Town area offers an incredible array of dining options, from hawker stalls serving authentic Penang street food to fine-dining establishments showcasing modern Malaysian cuisine.

Chulia Mansion Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant culture and history surrounding **Chulia Mansion Hotel**. George Town is brimming with attractions that showcase its unique heritage.
  • Penang Street Art:

    Wander through the charming streets and discover the famous interactive murals that have become a symbol of George Town.
  • Khoo Kongsi:

    Visit this magnificent Chinese clan house, a stunning example of traditional Peranakan architecture and craftsmanship.
  • Cheong Fatt Tze Mansion (The Blue Mansion):

    Explore this iconic indigo-blue heritage mansion, a UNESCO award-winning property offering guided tours.
  • Little India:

    Experience the sights, sounds, and smells of Penang's vibrant Indian quarter, filled with colourful shops and authentic eateries.
  • Gurney Drive Hawker Centre:

    Indulge in a culinary adventure at this popular spot, renowned for its vast array of delicious Penang street food.
If you are looking for other activities around **Chulia Mansion Hotel**, check out the best deals on Traveloka: Recommended activities in George Town!

How to Get to Chulia Mansion Hotel from the Airport

Getting to **Chulia Mansion Hotel** from Penang International Airport (PEN) is straightforward, with several convenient options available. The airport is approximately a 30-45 minute drive from the hotel, depending on traffic.
  • Airport Taxi:

    Metered airport taxis are readily available at the arrivals hall. The estimated fare to **Chulia Mansion Hotel** is around AUD $25-35.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app. This is often a cost-effective and convenient option, with prices typically ranging from AUD $20-30.
  • Private Airport Transfer:

    For a seamless and comfortable journey, consider booking a private airport transfer. This can be arranged in advance, ensuring a driver will be waiting for you upon arrival. This service offers the most direct and stress-free way to reach your destination. You can explore various airport transfer services for competitive rates.
  • Airport Shuttle Bus:

    While less direct, airport shuttle buses operate from Penang International Airport to various points in George Town. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach **Chulia Mansion Hotel**.
The **airport transfer service of Chulia Mansion Hotel** can also be arranged directly with the hotel for added convenience. Knowing **how to get to Chulia Mansion Hotel** from the airport is key to starting your Penang adventure smoothly.

Summary of Why You Should Choose to Stay at Chulia Mansion Hotel

**Chulia Mansion Hotel** offers a compelling choice for travellers seeking an authentic and comfortable experience in Penang. Its prime location in the heart of George Town, coupled with its charming colonial architecture and modern amenities, makes it a standout option.
  • Prime Location:

    Situated within the UNESCO World Heritage Site, offering easy access to historical sites, street art, and vibrant local culture.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and on-site dining options.
  • Authentic Experience:

    Immerse yourself in the unique atmosphere of George Town, with its rich heritage and culinary delights right at your doorstep.
  • Value for Money:

    Competitive pricing, especially when taking advantage of promotions.
Discover the best **room availability at Chulia Mansion Hotel** and plan your perfect getaway. For the best rates and a seamless booking process, consider **booking Chulia Mansion Hotel** through Traveloka. Book budget hotels in Penang and experience the magic of this incredible destination. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in Chulia Mansion Hotel

Common Space Chulia Mansion Hotel
Common Space
Lobby Chulia Mansion Hotel
Lobby
Exterior Chulia Mansion Hotel
Exterior
Others Chulia Mansion Hotel
Others

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Food and Drinks

  • Bar
  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Things to Do

  • Garden

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Chulia Mansion Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: Morning: from 7:00 AM - 9:00 AM Afternoon: 12:00 NOON - 2:00 PM Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management

Additional Policy

Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: - Morning: from 7:00 AM - 9:00 AM - Afternoon: 12:00 NOON - 2:00 PM - Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chulia Mansion Hotel
53
Number of floors in Chulia Mansion Hotel
5
Another facilities in Chulia Mansion Hotel
Family room, Heater, Non-smoking room, Rooftop terrace, Smoke-free

Frequently asked questions about Chulia Mansion Hotel

What are available facilities at Chulia Mansion Hotel?
There are top facilites at Chulia Mansion Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chulia Mansion Hotel?
The standard check-in time at Chulia Mansion Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Chulia Mansion Hotel provide breakfast?
Yes, Chulia Mansion Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chulia Mansion Hotel?
Chulia Mansion Hotel has a 3.0-star rating.
How many floors does Chulia Mansion Hotel have?
Chulia Mansion Hotel has 5.
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Chulia Mansion Hotel reviews and ratings

Overall Ratings & Reviews Chulia Mansion Hotel

Traveloka (374)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chulia Mansion Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Great stay..hotel is affordable.Room very comfortable..got breakfast with low payment for room
Lau
icon-with Partner
with Partner
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Located in the town, easy access to many street food n attraction. Bed is comfortable
Carol
icon-
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

The breakfast has been diminished because of 5he virus situation. I was prepared for it to be bad, BUT IT IS QUITE ADEQUATE. THEY ARE STILL DOING A GOOD JOB.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Clean, relatively comfortable beds, very good breakfast bar. Unexpected extras such as evening complementary drinks and free ice cream. Would definately stay again if in the area.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

good location a lot nice food near by near by local market.
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Excellent location,good breakfast, plus free tea, coffee and cookies all day, with a free glass of wine and Ice cream in the roof top bar in the evening. Sadly the lift was out of order for part of our stay. Staff happily carried out heavy suitcases down for us, so not really a problem.
nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Lovely small, family run hotel. Comfortable, clean room, and well located. Owner very helpful.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The rooms were very spacious and had comfortable beds. The only issue was that the glass in the windows were not very soundproof and since we were right over Chulia street and next to a mosque, it did get a bit loud, but nothing that impacted our sleep too significantly. There was free ice cream which you can enjoy over the nice rooftop area. We were spoilt for choice at the breakfast buffet and it was a great way to start the day. Overall, it's a great stay in a central location.
Read More
Ferdinand
icon-with Partner
with Partner
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

We just had a night and really it wasn't enough. Check-In was basic with no fuss. We arrived an hr early but was told room wasn't ready and had to wait till 2pm. No worries there. Our room was suitable enough for 2 on a short stay. It was clean, tidy and with all the usual amenities. The buffet breakfast was good and quite filling with many East and West dishes. Hotel's location was spot on with lots of small shops and full stalls all around- also a number of pubs n clubs all in walking distance. My only gripe was reception staff were less then friendly and came across with a not interested attitude. But I think that's subjective. Dinning and rooftop staff though were great!! Overall we enjoyed our short stay. It's a good hotel and recommended.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

It's fine. Good size room. Place smells of the strong cleaning products they use.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

good service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Great place to stay in Penang!!! Location was perfect. By Love Lane, night food stalls and on the bus route. The hotel was great; nice staff, quiet, comfortable and feee ice cream and wine!!!! Who does that??!!! We enjoyed our stay.
Chandler
icon-with Partner
with Partner
6.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

The location of the hotel is very good! Close to many places to eat and drink. The hotel had a nice rooftop that we had a drink at each night, which had a nice view. The staff were not so friendly and didn't seem to care about making our stay comfortable. There was an odd yellow and dripping stain on the wall by the bed and when we brought this to the attention of the girl at the front desk, she quickly cut me off and said she'd send the cleaning crew. They came to look at it, but never actually cleaned it or offered us any type of resolution. We were next to something which made noises all night. It sounded like someone was constantly hanging and rehanging clothes on a rack ALL night, each night we stayed. The location was great, but the hotel was average with less than impressive customer servuce.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Free filtered water and we didn't have to buy any water.
p
icon-Business
Business
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

very centrally located hotel and value for money. all staff are extremely friendly and helpful.
See Min
icon-
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Each time I re-visit with a stay in CM, I get more impressed with the service staffs there and not forgetting that the room lighting was a vast improvement from my previous stay. I'll be back!
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Overall the hotel was very good.The hotels location was excellent as it is located on the main street where the nightlife is and close to all the small street eateries. The cleaning and breakfast was excellent and staff with the exception of front of house were very friendly and helpful. Special mention to the security door man and chefs who were always friendly, helpful and professional always had a smile. Its a pity the front of house staff were not the same. We found they would not interact unless prompted and sometimes still did not acknowledge you as they were more interested in they're phones than customers. Without this the hotel would have got an excellent. Hoping this can be rectified and I would recommend hotel to others.
Read More
Tracey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Hotel ok not ba
Annon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Great central location . Housekeeping was excellent. The breakfast service was absolutely wonderful with choice and variety. Only negative was reception staff were not very receptive. There was no genuine hello as you walked in or out of reception. The staff tended not to make eye contact and kept their heads down.
Ernst
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Buffet breakfast was superb along with available coffees amd snacks. That alone would make me book this hotel again. Loved the rooftop garden and the location. Beds were firm but very comfortable and AC was quiet and effective. I like this hotel in almost every way except for one small thing which was unfortunate—the front desk staff seemed to show very little interest in their guests. Going in and out numerous times, we were never greeted or acknowledged—they just kept their heads down behind the counter. This was not the case with kitchen, dining area or cleaning staff. They were all excellent and friendly.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Chulia Mansion Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chulia Mansion Hotel

Traveloka (374)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chulia Mansion Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Great stay..hotel is affordable.Room very comfortable..got breakfast with low payment for room
Lau
icon-with Partner
with Partner
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Located in the town, easy access to many street food n attraction. Bed is comfortable
Carol
icon-
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

The breakfast has been diminished because of 5he virus situation. I was prepared for it to be bad, BUT IT IS QUITE ADEQUATE. THEY ARE STILL DOING A GOOD JOB.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Clean, relatively comfortable beds, very good breakfast bar. Unexpected extras such as evening complementary drinks and free ice cream. Would definately stay again if in the area.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

good location a lot nice food near by near by local market.
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Excellent location,good breakfast, plus free tea, coffee and cookies all day, with a free glass of wine and Ice cream in the roof top bar in the evening. Sadly the lift was out of order for part of our stay. Staff happily carried out heavy suitcases down for us, so not really a problem.
nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Lovely small, family run hotel. Comfortable, clean room, and well located. Owner very helpful.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The rooms were very spacious and had comfortable beds. The only issue was that the glass in the windows were not very soundproof and since we were right over Chulia street and next to a mosque, it did get a bit loud, but nothing that impacted our sleep too significantly. There was free ice cream which you can enjoy over the nice rooftop area. We were spoilt for choice at the breakfast buffet and it was a great way to start the day. Overall, it's a great stay in a central location.
Read More
Ferdinand
icon-with Partner
with Partner
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

We just had a night and really it wasn't enough. Check-In was basic with no fuss. We arrived an hr early but was told room wasn't ready and had to wait till 2pm. No worries there. Our room was suitable enough for 2 on a short stay. It was clean, tidy and with all the usual amenities. The buffet breakfast was good and quite filling with many East and West dishes. Hotel's location was spot on with lots of small shops and full stalls all around- also a number of pubs n clubs all in walking distance. My only gripe was reception staff were less then friendly and came across with a not interested attitude. But I think that's subjective. Dinning and rooftop staff though were great!! Overall we enjoyed our short stay. It's a good hotel and recommended.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

It's fine. Good size room. Place smells of the strong cleaning products they use.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

good service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Great place to stay in Penang!!! Location was perfect. By Love Lane, night food stalls and on the bus route. The hotel was great; nice staff, quiet, comfortable and feee ice cream and wine!!!! Who does that??!!! We enjoyed our stay.
Chandler
icon-with Partner
with Partner
6.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

The location of the hotel is very good! Close to many places to eat and drink. The hotel had a nice rooftop that we had a drink at each night, which had a nice view. The staff were not so friendly and didn't seem to care about making our stay comfortable. There was an odd yellow and dripping stain on the wall by the bed and when we brought this to the attention of the girl at the front desk, she quickly cut me off and said she'd send the cleaning crew. They came to look at it, but never actually cleaned it or offered us any type of resolution. We were next to something which made noises all night. It sounded like someone was constantly hanging and rehanging clothes on a rack ALL night, each night we stayed. The location was great, but the hotel was average with less than impressive customer servuce.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Free filtered water and we didn't have to buy any water.
p
icon-Business
Business
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

very centrally located hotel and value for money. all staff are extremely friendly and helpful.
See Min
icon-
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Each time I re-visit with a stay in CM, I get more impressed with the service staffs there and not forgetting that the room lighting was a vast improvement from my previous stay. I'll be back!
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Overall the hotel was very good.The hotels location was excellent as it is located on the main street where the nightlife is and close to all the small street eateries. The cleaning and breakfast was excellent and staff with the exception of front of house were very friendly and helpful. Special mention to the security door man and chefs who were always friendly, helpful and professional always had a smile. Its a pity the front of house staff were not the same. We found they would not interact unless prompted and sometimes still did not acknowledge you as they were more interested in they're phones than customers. Without this the hotel would have got an excellent. Hoping this can be rectified and I would recommend hotel to others.
Read More
Tracey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Hotel ok not ba
Annon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Great central location . Housekeeping was excellent. The breakfast service was absolutely wonderful with choice and variety. Only negative was reception staff were not very receptive. There was no genuine hello as you walked in or out of reception. The staff tended not to make eye contact and kept their heads down.
Ernst
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Buffet breakfast was superb along with available coffees amd snacks. That alone would make me book this hotel again. Loved the rooftop garden and the location. Beds were firm but very comfortable and AC was quiet and effective. I like this hotel in almost every way except for one small thing which was unfortunate—the front desk staff seemed to show very little interest in their guests. Going in and out numerous times, we were never greeted or acknowledged—they just kept their heads down behind the counter. This was not the case with kitchen, dining area or cleaning staff. They were all excellent and friendly.
Read More
Number of reviews per page
20
40