Chulia Mansion Hotel

Hotels
8.8
/10
Very Good
1,369 reviews

What Guests Say About Their Stay

Surroundings (5)
Staff Friendliness (5)
Distance To City Center (4)
Bathroom (4)

Cherrie L. P. T.

10.0
/ 10
Highly recommended! It's near to shops, restaurants and bars! The room is clean. Staff are friendly. I love the breakfast, free drinks and ice cream at the rooftop bar.

Christine K.

9.7
/ 10
The located is strategically located at Chulia street, the heart of Georgetown. Great buffet breakfast, free coffee / tea and snacks in the afternoon and free drinks at rooftop bar. We always come back to this hotel every time we're in Penang.

gita f.

10.0
/ 10
The most fun of chulia there is free food and beveragesnya.
See original

Sari U. T.

8.5
/ 10
It's a great hotel to stay, very strategic near to hawkers and Penang Rd. Enjoy free flow wine and ice cream. Breakfast was amazing.

DAVINDRAN A.

9.7
/ 10
One of the best 3 star hotel, very satisfied with the service and facilities
In the Area
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413, Chulia Street, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Chulia Mansion Hotel is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Chulia Mansion Hotel

413, Chulia Street, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Chulia Mansion Hotel
Lobby 2 Chulia Mansion Hotel

Discover More About Chulia Mansion Hotel

Overview of Chulia Mansion Hotel

Discover the unique charm of Chulia Mansion Hotel, a spot that blends heritage vibes with modern comfort. Nestled in the heart of Georgetown, Penang, this hotel offers easy access to iconic landmarks and efficient public transport links, making it a breeze to explore the local scene.

Ideal for What Types of Traveller?

Whether you're a solo explorer keen on soaking up the culture, a group of mates on an adventure, or a couple seeking a cosy getaway, Chulia Mansion Hotel caters to a range of travel styles. Its central location and welcoming atmosphere make it a solid base for any urban adventure.

Style and Atmosphere

Expect a blend of classic architecture and contemporary design. The atmosphere is generally relaxed and sociable, perfect for mingling with fellow guests or chilling after a day of sightseeing. It's a place where you can feel both connected and at ease.

Chulia Mansion Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Chulia Mansion Hotel Facilities

Featuring 53 rooms in total, Chulia Mansion Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Available Room Types at Chulia Mansion Hotel

Chulia Mansion Hotel offers a variety of room types, including Deluxe Double or Twin Rooms, Family Suites, and Standard Double Rooms. Each room is designed with comfort and convenience in mind, featuring air conditioning, complimentary Wi-Fi, and private bathrooms.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Chulia Mansion Hotel

Expect a social vibe where meeting new people is easy. The ambience is lively but not overwhelming, making it suitable for those who enjoy a bit of interaction without sacrificing peace and quiet. The hotel also features a courtyard, perfect for relaxing after a day of exploring.

Types of Guests

Chulia Mansion Hotel tends to attract a diverse crowd, including international travellers, couples, and families exploring Georgetown. This mix creates a vibrant and inclusive atmosphere.

Activities and Events

Keep an eye out for local events and festivals happening in Georgetown. The hotel staff can provide information on nearby attractions and activities, helping you make the most of your stay.

House Rules and Cultural Etiquette

Be mindful of house rules designed to ensure a comfortable stay for everyone. Respect quiet hours, keep communal areas tidy, and be considerate of other guests. Familiarise yourself with local customs to show respect for the culture and community. Georgetown is a multicultural city, so be respectful of different religions and traditions.

How to Get to Chulia Mansion Hotel

Getting to Chulia Mansion Hotel is relatively straightforward, thanks to its central location and accessibility to various transport options.

Nearest Stations and Airports

The nearest airport is Penang International Airport (PEN), which is approximately 18 km away. From the airport, you can take a taxi or a bus to Georgetown. The Komtar Bus Terminal is also nearby, providing connections to other parts of Malaysia.

Directions for Taxi or Ride-Hailing Users

Provide clear directions for taxi or ride-hailing users, including the street address: Chulia Mansion Hotel, 83-85, Lebuh Chulia, George Town, 10200 George Town, Pulau Pinang, Malaysia. Mention that it's located on Chulia Street, a well-known street in Georgetown. This can save time and prevent confusion.

Walking Distance to Major Spots

Chulia Mansion Hotel is within walking distance of major attractions such as Little India, Clan Jetties, and the Penang State Museum. This can be a great way to explore the city on foot and discover hidden gems along the way.

Food Near Chulia Mansion Hotel

One of the perks of staying at Chulia Mansion Hotel is the abundance of food options nearby.

Breakfast and Drinks

Chulia Mansion Hotel offers a complimentary breakfast for guests. You can also enjoy drinks at the hotel's bar.

Kitchen Facilities

Chulia Mansion Hotel does not provide kitchen facilities for guests to use.

Recommended Cafes and Restaurants

Explore the surrounding area for recommended cafes and restaurants within walking distance. Chulia Street and the surrounding areas are known for their diverse culinary offerings, from street food to fine dining. Try local specialties like Char Kway Teow, Nasi Kandar, and Penang Laksa.

Things to Do Around Chulia Mansion Hotel

Chulia Mansion Hotel's central location makes it an ideal base for exploring the city's attractions and cultural hotspots.

Tourist Attractions Nearby

Identify the tourist attractions located nearby, such as historical landmarks like Fort Cornwallis, the Kapitan Keling Mosque, and Khoo Kongsi. Plan your itinerary to make the most of your time and discover the city's hidden gems.

Night Markets and Cultural Spots

Immerse yourself in the local culture by visiting night markets like the Chowrasta Market or exploring cultural spots like Little India and Chinatown. These offer a glimpse into the city's heritage and traditions.

Ideal Itinerary Suggestions

Consider these itinerary suggestions for solo or group travellers. Visit the street art in Georgetown, take a cooking class to learn how to make local dishes, or explore the Penang National Park.

Why Chulia Mansion Hotel is Popular Among Travellers

Chulia Mansion Hotel has carved out a niche for itself, becoming a favourite among travellers for several compelling reasons. Its blend of affordability, strategic location, and welcoming atmosphere makes it a standout choice. The hotel's colonial-style architecture and comfortable rooms also contribute to its popularity.

Tips for First-Time Visitors

If you're planning your first stay at Chulia Mansion Hotel, here are some helpful tips to ensure a smooth and enjoyable experience.

Best Room Choice

Consider your travel style and preferences when choosing a room. If you value privacy, opt for a Deluxe Double or Twin Room. If you're travelling with family, a Family Suite might be a better fit.

What to Pack

Pack essentials such as comfortable clothing, toiletries, and any necessary medications. Don't forget to bring sunscreen, insect repellent, and a hat, as Penang can be hot and sunny.

Common Language Spoken

English is commonly spoken at Chulia Mansion Hotel, making it easy to communicate with staff and other guests. However, learning a few basic phrases in Malay can enhance your experience and show respect for the culture.

Local Customs

Familiarise yourself with local customs and etiquette to avoid any cultural faux pas. This includes dressing modestly when visiting religious sites and removing your shoes before entering temples or mosques.

Best Time to Stay at Chulia Mansion Hotel

The best time to stay at Chulia Mansion Hotel depends on your preferences and priorities.

Seasonal Advice

Consider the seasonal weather conditions when planning your trip. The dry season (November to March) offers pleasant temperatures and sunny skies, while the rainy season (April to October) can bring occasional showers and humidity. However, even during the rainy season, the rain usually doesn't last all day.

Event-Based Travel Tips

If you're interested in attending local festivals or events, plan your trip accordingly. The George Town Festival in August and the Penang International Food Festival are popular events. Be aware that peak periods may result in higher prices and increased crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Chulia Mansion Hotel

Common Space Chulia Mansion Hotel
Common Space
Lobby Chulia Mansion Hotel
Lobby
Exterior Chulia Mansion Hotel
Exterior
Others Chulia Mansion Hotel
Others

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Food and Drinks

  • Bar
  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Things to Do

  • Garden

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Chulia Mansion Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: Morning: from 7:00 AM - 9:00 AM Afternoon: 12:00 NOON - 2:00 PM Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management

Additional Policy

Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: - Morning: from 7:00 AM - 9:00 AM - Afternoon: 12:00 NOON - 2:00 PM - Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chulia Mansion Hotel
53
Number of floors in Chulia Mansion Hotel
5
Another facilities in Chulia Mansion Hotel
Family room, Heater, Non-smoking room, Rooftop terrace, Smoke-free

Frequently asked question in Chulia Mansion Hotel

What are available facilities at Chulia Mansion Hotel?
There are top facilites at Chulia Mansion Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chulia Mansion Hotel?
The standard check-in time at Chulia Mansion Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Chulia Mansion Hotel provide breakfast?
Yes, Chulia Mansion Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Chulia Mansion Hotel have?
Chulia Mansion Hotel is a 3.0-star hotel.
How many floors does Chulia Mansion Hotel have?
Chulia Mansion Hotel has 5 floors.
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More Reviews from Other Guests in Chulia Mansion Hotel

Overall Ratings & Reviews Chulia Mansion Hotel

Traveloka (372)
Other sources (997)
8.8
Very Good
From 997 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chulia Mansion Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 275 week(s) ago

Expedia Group verified review

Great stay..hotel is affordable.Room very comfortable..got breakfast with low payment for room
Lau
10.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

Located in the town, easy access to many street food n attraction. Bed is comfortable
Carol
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

The breakfast has been diminished because of 5he virus situation. I was prepared for it to be bad, BUT IT IS QUITE ADEQUATE. THEY ARE STILL DOING A GOOD JOB.
Robert
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Clean, relatively comfortable beds, very good breakfast bar. Unexpected extras such as evening complementary drinks and free ice cream. Would definately stay again if in the area.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

good location a lot nice food near by near by local market.
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Excellent location,good breakfast, plus free tea, coffee and cookies all day, with a free glass of wine and Ice cream in the roof top bar in the evening. Sadly the lift was out of order for part of our stay. Staff happily carried out heavy suitcases down for us, so not really a problem.
nancy
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Lovely small, family run hotel. Comfortable, clean room, and well located. Owner very helpful.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

The rooms were very spacious and had comfortable beds. The only issue was that the glass in the windows were not very soundproof and since we were right over Chulia street and next to a mosque, it did get a bit loud, but nothing that impacted our sleep too significantly. There was free ice cream which you can enjoy over the nice rooftop area. We were spoilt for choice at the breakfast buffet and it was a great way to start the day. Overall, it's a great stay in a central location.
Read More
Ferdinand
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

We just had a night and really it wasn't enough. Check-In was basic with no fuss. We arrived an hr early but was told room wasn't ready and had to wait till 2pm. No worries there. Our room was suitable enough for 2 on a short stay. It was clean, tidy and with all the usual amenities. The buffet breakfast was good and quite filling with many East and West dishes. Hotel's location was spot on with lots of small shops and full stalls all around- also a number of pubs n clubs all in walking distance. My only gripe was reception staff were less then friendly and came across with a not interested attitude. But I think that's subjective. Dinning and rooftop staff though were great!! Overall we enjoyed our short stay. It's a good hotel and recommended.
Read More
Verified traveler
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

It's fine. Good size room. Place smells of the strong cleaning products they use.
Verified traveler
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

good service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Great place to stay in Penang!!! Location was perfect. By Love Lane, night food stalls and on the bus route. The hotel was great; nice staff, quiet, comfortable and feee ice cream and wine!!!! Who does that??!!! We enjoyed our stay.
Chandler
6.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

The location of the hotel is very good! Close to many places to eat and drink. The hotel had a nice rooftop that we had a drink at each night, which had a nice view. The staff were not so friendly and didn't seem to care about making our stay comfortable. There was an odd yellow and dripping stain on the wall by the bed and when we brought this to the attention of the girl at the front desk, she quickly cut me off and said she'd send the cleaning crew. They came to look at it, but never actually cleaned it or offered us any type of resolution. We were next to something which made noises all night. It sounded like someone was constantly hanging and rehanging clothes on a rack ALL night, each night we stayed. The location was great, but the hotel was average with less than impressive customer servuce.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Free filtered water and we didn't have to buy any water.
p
icon-Business
Business
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

very centrally located hotel and value for money. all staff are extremely friendly and helpful.
See Min
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Each time I re-visit with a stay in CM, I get more impressed with the service staffs there and not forgetting that the room lighting was a vast improvement from my previous stay. I'll be back!
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Overall the hotel was very good.The hotels location was excellent as it is located on the main street where the nightlife is and close to all the small street eateries. The cleaning and breakfast was excellent and staff with the exception of front of house were very friendly and helpful. Special mention to the security door man and chefs who were always friendly, helpful and professional always had a smile. Its a pity the front of house staff were not the same. We found they would not interact unless prompted and sometimes still did not acknowledge you as they were more interested in they're phones than customers. Without this the hotel would have got an excellent. Hoping this can be rectified and I would recommend hotel to others.
Read More
Tracey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Hotel ok not ba
Annon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Great central location . Housekeeping was excellent. The breakfast service was absolutely wonderful with choice and variety. Only negative was reception staff were not very receptive. There was no genuine hello as you walked in or out of reception. The staff tended not to make eye contact and kept their heads down.
Ernst
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Buffet breakfast was superb along with available coffees amd snacks. That alone would make me book this hotel again. Loved the rooftop garden and the location. Beds were firm but very comfortable and AC was quiet and effective. I like this hotel in almost every way except for one small thing which was unfortunate—the front desk staff seemed to show very little interest in their guests. Going in and out numerous times, we were never greeted or acknowledged—they just kept their heads down behind the counter. This was not the case with kitchen, dining area or cleaning staff. They were all excellent and friendly.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Chulia Mansion Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chulia Mansion Hotel

Traveloka (372)
Other sources (997)
8.8
Very Good
From 997 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chulia Mansion Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 275 week(s) ago

Expedia Group verified review

Great stay..hotel is affordable.Room very comfortable..got breakfast with low payment for room
Lau
10.0
/10
Reviewed 275 week(s) ago

Hotels.com verified review

Located in the town, easy access to many street food n attraction. Bed is comfortable
Carol
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

The breakfast has been diminished because of 5he virus situation. I was prepared for it to be bad, BUT IT IS QUITE ADEQUATE. THEY ARE STILL DOING A GOOD JOB.
Robert
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Clean, relatively comfortable beds, very good breakfast bar. Unexpected extras such as evening complementary drinks and free ice cream. Would definately stay again if in the area.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

good location a lot nice food near by near by local market.
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Excellent location,good breakfast, plus free tea, coffee and cookies all day, with a free glass of wine and Ice cream in the roof top bar in the evening. Sadly the lift was out of order for part of our stay. Staff happily carried out heavy suitcases down for us, so not really a problem.
nancy
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Lovely small, family run hotel. Comfortable, clean room, and well located. Owner very helpful.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

The rooms were very spacious and had comfortable beds. The only issue was that the glass in the windows were not very soundproof and since we were right over Chulia street and next to a mosque, it did get a bit loud, but nothing that impacted our sleep too significantly. There was free ice cream which you can enjoy over the nice rooftop area. We were spoilt for choice at the breakfast buffet and it was a great way to start the day. Overall, it's a great stay in a central location.
Read More
Ferdinand
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

We just had a night and really it wasn't enough. Check-In was basic with no fuss. We arrived an hr early but was told room wasn't ready and had to wait till 2pm. No worries there. Our room was suitable enough for 2 on a short stay. It was clean, tidy and with all the usual amenities. The buffet breakfast was good and quite filling with many East and West dishes. Hotel's location was spot on with lots of small shops and full stalls all around- also a number of pubs n clubs all in walking distance. My only gripe was reception staff were less then friendly and came across with a not interested attitude. But I think that's subjective. Dinning and rooftop staff though were great!! Overall we enjoyed our short stay. It's a good hotel and recommended.
Read More
Verified traveler
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

It's fine. Good size room. Place smells of the strong cleaning products they use.
Verified traveler
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

good service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Great place to stay in Penang!!! Location was perfect. By Love Lane, night food stalls and on the bus route. The hotel was great; nice staff, quiet, comfortable and feee ice cream and wine!!!! Who does that??!!! We enjoyed our stay.
Chandler
6.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

The location of the hotel is very good! Close to many places to eat and drink. The hotel had a nice rooftop that we had a drink at each night, which had a nice view. The staff were not so friendly and didn't seem to care about making our stay comfortable. There was an odd yellow and dripping stain on the wall by the bed and when we brought this to the attention of the girl at the front desk, she quickly cut me off and said she'd send the cleaning crew. They came to look at it, but never actually cleaned it or offered us any type of resolution. We were next to something which made noises all night. It sounded like someone was constantly hanging and rehanging clothes on a rack ALL night, each night we stayed. The location was great, but the hotel was average with less than impressive customer servuce.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Free filtered water and we didn't have to buy any water.
p
icon-Business
Business
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

very centrally located hotel and value for money. all staff are extremely friendly and helpful.
See Min
10.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Each time I re-visit with a stay in CM, I get more impressed with the service staffs there and not forgetting that the room lighting was a vast improvement from my previous stay. I'll be back!
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Overall the hotel was very good.The hotels location was excellent as it is located on the main street where the nightlife is and close to all the small street eateries. The cleaning and breakfast was excellent and staff with the exception of front of house were very friendly and helpful. Special mention to the security door man and chefs who were always friendly, helpful and professional always had a smile. Its a pity the front of house staff were not the same. We found they would not interact unless prompted and sometimes still did not acknowledge you as they were more interested in they're phones than customers. Without this the hotel would have got an excellent. Hoping this can be rectified and I would recommend hotel to others.
Read More
Tracey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Hotel ok not ba
Annon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Great central location . Housekeeping was excellent. The breakfast service was absolutely wonderful with choice and variety. Only negative was reception staff were not very receptive. There was no genuine hello as you walked in or out of reception. The staff tended not to make eye contact and kept their heads down.
Ernst
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Buffet breakfast was superb along with available coffees amd snacks. That alone would make me book this hotel again. Loved the rooftop garden and the location. Beds were firm but very comfortable and AC was quiet and effective. I like this hotel in almost every way except for one small thing which was unfortunate—the front desk staff seemed to show very little interest in their guests. Going in and out numerous times, we were never greeted or acknowledged—they just kept their heads down behind the counter. This was not the case with kitchen, dining area or cleaning staff. They were all excellent and friendly.
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