Cititel Express Ipoh

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8.1
/10
Very Good
1,829 reviews

What Guests Say About Their Stay

Distance To City Center (33)
Bedroom (27)
Bathroom (24)
Staff Friendliness (23)

Calista R.

10.0
/ 10
First time trying a staycation with my bestie at this hotel, it was truly the best. The food was also delicious, the location strategic, and the hotel staff friendly. You must try staying at this hotel if you are on vacation in Malaysia.
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d***i

9.4
/ 10
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.

JT Low

10.0
/ 10
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

Teck K. L.

8.5
/ 10
The room was clean and the location was close to Concubine Lane. It is about 1 km away from Gerbang Malam and is close to coffee shops just a short walk away (probably 200 - 500m). The location of the hotel is accessible and close to many eateries. There is a 7-11 kiosk at the lobby which makes it convenient for stayers to buy any stuff. The entrance to the car park is located at the back of the hotel and should have enough lots since it uses hydraulics to utilize the space wisely.

Nina V.

9.7
/ 10
The room is large enough, new, right in the center. Cheap. Liked it very much and will come back next time
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In the Area
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No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
About Cititel Express Ipoh As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms. CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh. To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store. With total of 210 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!
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What's around Cititel Express Ipoh

No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000
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Lobby Cititel Express Ipoh
Lobby 2 Cititel Express Ipoh

Discover More About Cititel Express Ipoh

Discover the Comfort of Cititel Express Ipoh

For Australian travellers seeking a comfortable and convenient base in the heart of Perak, Malaysia, Cititel Express Ipoh stands out as an excellent choice. This modern hotel offers a welcoming atmosphere and a prime location, making it ideal for exploring the vibrant city of Ipoh and its surrounding attractions. Whether you're here for a short getaway or a longer stay, Cititel Express Ipoh provides the amenities and service to ensure a memorable experience. Rates at Cititel Express Ipoh start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Cititel Express Ipoh

Cititel Express Ipoh is strategically situated in the bustling heart of Ipoh, Perak, at No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000. This central location places you within easy reach of the city's main attractions and transport links. It's a short distance from the city centre, making it convenient for exploring on foot or via local transport. The surrounding area is known for its vibrant local cafes and weekend markets, offering a taste of Ipoh's lively culture. For those arriving by air, the hotel is accessible from the nearest airport, and for road trippers, it offers convenient access for rental cars.

Guest Facilities and Services at Cititel Express Ipoh

Guest facilities at Cititel Express Ipoh are designed to enhance your stay and cater to the needs of modern travellers. You'll find a range of services aimed at providing comfort and convenience. Enjoy the availability of a hearty breakfast to kickstart your day, with options that can satisfy diverse palates, including those who appreciate a good coffee and a substantial meal. For peace of mind, secure luggage storage is available, allowing you to explore freely. Complimentary Wi-Fi keeps you connected, and the helpful 24-hour front desk is always ready to assist with any queries or requests you may have.

Room Information and Stay Experience at Cititel Express Ipoh

Cititel Express Ipoh offers a variety of rooms designed to provide a restful and comfortable sanctuary after a day of exploration. The room types of Cititel Express Ipoh are thoughtfully appointed to ensure a pleasant stay. Expect clean and well-maintained spaces featuring comfortable bedding, with a variety of bed types available to suit your needs. Modern climate control systems ensure your room is always at the perfect temperature, a crucial element for a good night's sleep. The bathrooms are clean and functional, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Cititel Express Ipoh

Ipoh is renowned for its rich culinary heritage, and Cititel Express Ipoh is perfectly positioned to let you dive into its vibrant food scene. Just a short stroll from the hotel, you'll discover a plethora of local eateries, charming brunch cafes, and bustling food stalls. Indulge in the local specialties that Ipoh is famous for, from flavourful noodle dishes to delicious pastries. The area also boasts a strong café culture, offering excellent coffee options for those who appreciate a perfectly brewed cup. Whether you're after a quick bite or a leisurely meal, the dining options surrounding the hotel are sure to delight your taste buds.

Popular Attractions and Activities near Cititel Express Ipoh

The Kinta Valley region, where Ipoh is situated, is rich with cultural heritage and natural beauty. Staying at Cititel Express Ipoh puts you in a prime position to explore some of the area's most captivating spots. Discover the historical charm of Ipoh Old Town, with its colonial architecture and vibrant street art. Explore the mystical Sam Poh Tong Cave Temple, a stunning Buddhist temple nestled within a limestone cave. Take a scenic drive to the picturesque Cameron Highlands for a refreshing escape into tea plantations and cooler climes. Visit the Kellie's Castle, a fascinating unfinished mansion with a rich history. Immerse yourself in the local culture at the Concubine Lane, a historic street now bustling with shops and eateries. If you are looking for other activities around Cititel Express Ipoh, check out the best deals on Traveloka: Recommended activities in Ipoh!

How to Get to Cititel Express Ipoh from the Airport

Navigating your journey from the airport to Cititel Express Ipoh is straightforward, with several convenient options available. Understanding how to get to Cititel Express Ipoh ensures a smooth start to your Malaysian adventure.

  • Airport Link Trains:

    If available from the airport, these trains offer a quick and efficient way to reach the city centre, from where you can take a short taxi or rideshare service to the hotel.
  • Airport Shuttle Buses:

    Many airports operate shuttle bus services that connect directly to major transport hubs or hotels in the city.
  • Public Metered Taxis:

    Readily available at airport taxi stands, these offer a direct route to Cititel Express Ipoh.
  • Rideshare Services:

    Convenient and often cost-effective, rideshare services can be booked via your smartphone for a direct trip to the hotel.

For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Cititel Express Ipoh

Cititel Express Ipoh offers a compelling combination of location, comfort, and convenience, making it an ideal choice for Australian travellers exploring Ipoh.

  • Prime Location:

    Situated in the heart of Ipoh, providing easy access to attractions, dining, and transport.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities ensure a relaxing stay.
  • Friendly Service:

    A dedicated 24-hour front desk is available to assist with your needs.
  • Convenient Facilities:

    Enjoy essential services that enhance your travel experience.

Ready to experience the charm of Ipoh?

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All facilities in Cititel Express Ipoh

Bar, Cafe and Lounge Cititel Express Ipoh
Bar, Cafe and Lounge
Functional Hall Cititel Express Ipoh
Functional Hall
Common Space Cititel Express Ipoh
Common Space
Lobby Cititel Express Ipoh
Lobby
Accommodation Services Cititel Express Ipoh
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Cafe

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Cititel Express Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective 1st January 2025, a Local Service Charge (CPT) of RM3.00nett per room per night will be applied to all rooms in accordance with Perak Hotels Regulations 2024.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Ipoh
189
Number of floors in Cititel Express Ipoh
11
Another facilities in Cititel Express Ipoh
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked questions about Cititel Express Ipoh

What are available facilities at Cititel Express Ipoh?
There are top facilites at Cititel Express Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Express Ipoh?
The standard check-in time at Cititel Express Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Ipoh provide breakfast?
Yes, Cititel Express Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Express Ipoh?
Cititel Express Ipoh has a 3.0-star rating.
How many floors does Cititel Express Ipoh have?
Cititel Express Ipoh has 11.
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Cititel Express Ipoh reviews and ratings

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,082)
Other sources (747)
8.4
Very Good
From 1,082 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (21)
Staff Friendliness (18)
Bedroom (17)
Surroundings (16)
Ambiance (16)
Accessibility (14)
Hotel Area (14)
Check-in/out Time (13)
Bathroom (13)
Family Friendly (12)
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Traveller Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
Calista R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
First time trying a staycation with my bestie at this hotel, it was truly the best. The food was also delicious, the location strategic, and the hotel staff friendly. You must try staying at this hotel if you are on vacation in Malaysia.
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N***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
All good! I will come back to stay here if I trip again to Ipoh.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Spacious and clean rooms. Close to the culinary center.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great place and value for money.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel location is strategic for our family short trip. Walking distance to and fro the train station and most tourist spots. The hotel is well-maintained and very clean too.
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The staff said the hotel is newly refurbished in 2024. I love the ID and the whole hotel smells great. At the hallway, in the elevator, at the lobby. The triple room is clean and comfortable. The only downside is the parking. Not enough parking space. Other than that, we had an excellent short stay. Will come back again for sure.
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Tasha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
- Nearest to KTM.. walking distance only.. if "warga emas" better naik Grab.. 5 min only. - Nearest to all attractions like Concubine Lane, mural art, Gerbang Malam, hibiscus dim sum, (and again.. warga emas or raining.. better naik Grab..) - 25-30 min to Kellie's Castle (if raining better booked Grab early) - 15-20 min to The Lost World - A lot of Grab.. don't worry.. until night - Have 7E at hotel - ALL staff.. I mean ALL STAFF so friendly & helpful with welcoming sincere big smiling.. your safety tiptop.. - Hotel entrance door.. little bit adventurous dangerous for those who drive due to no space to "park" the car.. only small corner space at busy road.. but Grab still can pick up/drop you.. - Bathroom sink.. maybe you have to deep cleaning ya.. - Breakfast... err.. like food heat from microwave and tasteless.. including salad bar.. so sad.. sorry.. BUT the view so fantastic.. Recommended to stay here for those who want to explore Ipoh heritage.
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R***h
icon-origin-TRAVELOKA
7.1
/10
Reviewed 14 week(s) ago
Comfy room, has ironing board & hairdryer, but the receptionist is extremely sloww and it doesn’t open 24/7 so we had difficulties checking in & out
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, We appreciate your feedback and are delighted you enjoyed the location. We look forward to having you stay with us again.
J***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Hotel room after renovate is good. Hope can maintain. Problem is parking. Too little parking space and the junction from hotel to main road is very dangerous. Totally can’t see the car from main road. Should put a big mirror or blocks there. If drive alone i really don’t know how to go to main road. This should be solve immediately.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your good reviews. We are looking into this parking issue seriously, and definitely we will work rapidly and move beyond in order to fulfil the guest satisfaction. Looking forward to your next visit to our hotel.
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. We hope to have the pleasure of welcoming you again soon.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 30 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 30 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Close to everything at a reasonable price
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Number of reviews per page
20
40

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Exterior 4 Cititel Express Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,082)
Other sources (747)
8.4
Very Good
From 1,082 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (21)
Staff Friendliness (18)
Bedroom (17)
Surroundings (16)
Ambiance (16)
Accessibility (14)
Hotel Area (14)
Check-in/out Time (13)
Bathroom (13)
Family Friendly (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
Calista R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
First time trying a staycation with my bestie at this hotel, it was truly the best. The food was also delicious, the location strategic, and the hotel staff friendly. You must try staying at this hotel if you are on vacation in Malaysia.
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Find this review helpful?
N***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
All good! I will come back to stay here if I trip again to Ipoh.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Spacious and clean rooms. Close to the culinary center.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great place and value for money.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel location is strategic for our family short trip. Walking distance to and fro the train station and most tourist spots. The hotel is well-maintained and very clean too.
Find this review helpful?
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The staff said the hotel is newly refurbished in 2024. I love the ID and the whole hotel smells great. At the hallway, in the elevator, at the lobby. The triple room is clean and comfortable. The only downside is the parking. Not enough parking space. Other than that, we had an excellent short stay. Will come back again for sure.
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Tasha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
- Nearest to KTM.. walking distance only.. if "warga emas" better naik Grab.. 5 min only. - Nearest to all attractions like Concubine Lane, mural art, Gerbang Malam, hibiscus dim sum, (and again.. warga emas or raining.. better naik Grab..) - 25-30 min to Kellie's Castle (if raining better booked Grab early) - 15-20 min to The Lost World - A lot of Grab.. don't worry.. until night - Have 7E at hotel - ALL staff.. I mean ALL STAFF so friendly & helpful with welcoming sincere big smiling.. your safety tiptop.. - Hotel entrance door.. little bit adventurous dangerous for those who drive due to no space to "park" the car.. only small corner space at busy road.. but Grab still can pick up/drop you.. - Bathroom sink.. maybe you have to deep cleaning ya.. - Breakfast... err.. like food heat from microwave and tasteless.. including salad bar.. so sad.. sorry.. BUT the view so fantastic.. Recommended to stay here for those who want to explore Ipoh heritage.
Read More
Find this review helpful?
R***h
icon-origin-TRAVELOKA
7.1
/10
Reviewed 14 week(s) ago
Comfy room, has ironing board & hairdryer, but the receptionist is extremely sloww and it doesn’t open 24/7 so we had difficulties checking in & out
Find this review helpful?
d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, We appreciate your feedback and are delighted you enjoyed the location. We look forward to having you stay with us again.
J***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Hotel room after renovate is good. Hope can maintain. Problem is parking. Too little parking space and the junction from hotel to main road is very dangerous. Totally can’t see the car from main road. Should put a big mirror or blocks there. If drive alone i really don’t know how to go to main road. This should be solve immediately.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your good reviews. We are looking into this parking issue seriously, and definitely we will work rapidly and move beyond in order to fulfil the guest satisfaction. Looking forward to your next visit to our hotel.
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. We hope to have the pleasure of welcoming you again soon.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 30 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 30 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
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