Cititel Express Ipoh

Hotels
8.1
/10
Very Good
1,810 reviews

What Guests Say About Their Stay

Distance To City Center (30)
Bedroom (23)
Staff Friendliness (21)
Bathroom (21)

d***i

9.4
/ 10
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.

JT Low

10.0
/ 10
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

Teck K. L.

8.5
/ 10
The room was clean and the location was close to Concubine Lane. It is about 1 km away from Gerbang Malam and is close to coffee shops just a short walk away (probably 200 - 500m). The location of the hotel is accessible and close to many eateries. There is a 7-11 kiosk at the lobby which makes it convenient for stayers to buy any stuff. The entrance to the car park is located at the back of the hotel and should have enough lots since it uses hydraulics to utilize the space wisely.

Nina V.

9.7
/ 10
The room is large enough, new, right in the center. Cheap. Liked it very much and will come back next time
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Apichet Khaopueak

8.8
/ 10
Clean accommodation near the train station Old town, easy to find food
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In the Area
See Map
No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
About Cititel Express Ipoh As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms. CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh. To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store. With total of 210 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!
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What's around Cititel Express Ipoh

No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000
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Lobby Cititel Express Ipoh
Lobby 2 Cititel Express Ipoh

Discover More About Cititel Express Ipoh

Discover Cititel Express Ipoh: Your Gateway to Perak's Charm

Welcome to Cititel Express Ipoh, a fantastic choice for travellers seeking comfort, convenience, and a touch of local flavour in the heart of Perak, Malaysia. Whether you're here for business or a leisurely escape, Cititel Express Ipoh offers a welcoming atmosphere and excellent amenities to make your stay truly memorable. Room rates at Cititel Express Ipoh start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cititel Express Ipoh Location

Cititel Express Ipoh is nestled in the vibrant heart of Ipoh, Perak. Located at No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000, the hotel offers a prime position that puts you right in the middle of the action. It's approximately a 15-minute drive from the city centre, making it easily accessible for exploring all that Ipoh has to offer. For those arriving by public transport, the nearest major train station is Ipoh Railway Station, a short taxi or ride-hailing service journey away. The atmosphere surrounding Cititel Express Ipoh is one of lively urban energy, with a fantastic array of local eateries, bustling markets, and cultural landmarks just a stone's throw from your doorstep. Imagine stepping out and being immediately immersed in the unique charm of Ipoh, with its rich heritage and delicious culinary scene.

Cititel Express Ipoh Facilities & Services

Facilities for guests at Cititel Express Ipoh are designed to ensure a comfortable and enjoyable stay for everyone.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A 24-hour front desk is on hand to assist with any queries or requests at any time.
  • On-site parking is available for guests, with secure parking options for peace of mind, crucial for those planning a road trip.
  • A business centre is equipped for any work-related needs.
  • For relaxation, guests can enjoy the hotel's common areas.
  • While there isn't a dedicated kids' club, the comfortable and accessible facilities are suitable for families.
  • There is no on-site swimming pool or fitness centre.
  • Operating hours for services are generally 24/7 for the front desk, with business centre hours typically from 9:00 AM to 6:00 PM. Additional fees for parking are AUD $5 per day.

Cititel Express Ipoh Room Types

Cititel Express Ipoh offers a variety of well-appointed rooms to suit different traveller needs. The room types of Cititel Express Ipoh are designed with your comfort in mind.
  • Standard Room:

    These comfortable rooms are perfect for solo travellers or couples. They are strictly non-smoking and typically offer a city view. Some rooms may feature a bathtub, please specify your preference when booking.
  • Deluxe Room:

    Offering a bit more space and enhanced amenities, Deluxe Rooms are ideal for those seeking a little extra comfort. These rooms are also non-smoking and may come with a city view. A bathtub is available in select Deluxe Rooms.
  • Family Room:

    Designed for families or small groups, these rooms provide ample space and convenience. They are non-smoking and can accommodate multiple guests comfortably. Bathtubs are available in some Family Rooms.
All rooms at Cititel Express Ipoh are strictly non-smoking. There are no pet-friendly rooms available at this property.

Cititel Express Ipoh Dining & Restaurants

While Cititel Express Ipoh focuses on providing comfortable accommodation, its prime location means you're spoilt for choice when it comes to dining. The hotel itself may offer a simple breakfast service or have a small cafe for light refreshments. However, the true culinary adventure lies just outside your door. Ipoh is renowned for its incredible food scene, from traditional hawker stalls to charming cafes. You can expect to find delicious local specialties like Ipoh Hor Fun, Bean Sprout Chicken, and White Coffee. For a casual meal, expect to pay around AUD $10-20 per person. For a more substantial meal at a local restaurant, budget around AUD $20-40 per person. Many eateries are open from early morning (around 7:00 AM) until late evening (around 10:00 PM), offering a fantastic range of options throughout the day.

Cititel Express Ipoh Nearby Attractions and Activities

The Kinta Valley region surrounding Cititel Express Ipoh is brimming with attractions and activities for every type of traveller.
  • Ipoh Old Town:

    Immerse yourself in the colonial charm of Ipoh's historic centre, famous for its street art, heritage buildings, and vibrant atmosphere.
  • Kek Lok Tong Cave Temple and Zen Garden:

    Explore this stunning natural cave temple, a serene and spiritual site with beautiful rock formations and a tranquil garden.
  • Lost World of Tambun:

    A popular theme park offering thrilling rides, a water park, and a petting zoo, perfect for a fun-filled family day out.
  • Sam Poh Tong Temple:

    Discover another magnificent cave temple, known for its impressive statues and peaceful ambiance.
  • Concubine Lane:

    Wander down this historic lane, once a playground for wealthy Chinese towkays, now a bustling street filled with quirky shops, cafes, and souvenir stalls.
If you are looking for other activities around Cititel Express Ipoh, check out the best deals on Traveloka: Recommended activities in Ipoh!

How to Get to Cititel Express Ipoh from the Airport

Getting to Cititel Express Ipoh from the nearest airport, Sultan Azlan Shah Airport (IPH), is straightforward. The airport is conveniently located close to the city.
  • Airport Taxi:

    Metered airport taxis are readily available outside the arrival hall. The journey to Cititel Express Ipoh typically takes around 15-20 minutes and would cost approximately AUD $15-25.
  • Ride-hailing Service:

    You can easily book a ride-hailing service through your preferred app. This is often a convenient and cost-effective option, with similar travel times and costs to taxis.
  • Hotel Airport Transfer:

    For a seamless arrival, you can arrange an airport transfer service of Cititel Express Ipoh directly with the hotel. This service offers door-to-door convenience and can be pre-booked. Enquire with the hotel for pricing, which may vary but is generally around AUD $25-40. You can also explore various airport transfer services for competitive rates.
The most direct way to get to Cititel Express Ipoh is by taxi or ride-hailing service, offering a quick and efficient transfer.

Summary of Why You Should Choose to Stay at Cititel Express Ipoh

Cititel Express Ipoh stands out as an excellent choice for travellers seeking a well-located and comfortable base in Ipoh. Its prime location offers easy access to the city's renowned culinary delights and historical attractions.
  • Prime Location:

    Situated in the heart of Ipoh, putting you close to key attractions and dining hotspots.
  • Comfortable Accommodation:

    Offering clean and well-maintained rooms suitable for various travellers.
  • Convenient Amenities:

    Essential facilities like Wi-Fi and a 24-hour front desk ensure a hassle-free stay.
  • Value for Money:

    Provides a great balance of comfort and affordability.
  • Excellent Accessibility:

    Easy to reach from the airport and well-connected to public transport.
When considering Room availability at Cititel Express Ipoh, booking in advance is always recommended, especially during peak seasons. For the best rates and a seamless experience, consider Booking Cititel Express Ipoh through Traveloka. Book budget hotels in Perak and experience the charm of this vibrant Malaysian state. Easily book domestic and international flights at low prices to start your Malaysian adventure.

All facilities in Cititel Express Ipoh

Bar, Cafe and Lounge Cititel Express Ipoh
Bar, Cafe and Lounge
Functional Hall Cititel Express Ipoh
Functional Hall
Common Space Cititel Express Ipoh
Common Space
Lobby Cititel Express Ipoh
Lobby
Accommodation Services Cititel Express Ipoh
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Cafe

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Cititel Express Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective 1st January 2025, a Local Service Charge (CPT) of RM3.00nett per room per night will be applied to all rooms in accordance with Perak Hotels Regulations 2024.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Ipoh
189
Number of floors in Cititel Express Ipoh
11
Another facilities in Cititel Express Ipoh
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked questions about Cititel Express Ipoh

What are available facilities at Cititel Express Ipoh?
There are top facilites at Cititel Express Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Express Ipoh?
The standard check-in time at Cititel Express Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Ipoh provide breakfast?
Yes, Cititel Express Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Express Ipoh?
Cititel Express Ipoh has a 3.0-star rating.
How many floors does Cititel Express Ipoh have?
Cititel Express Ipoh has 11.
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Cititel Express Ipoh reviews and ratings

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,069)
Other sources (741)
8.4
Very Good
From 1,069 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (19)
Staff Friendliness (16)
Surroundings (14)
Ambiance (14)
Bedroom (14)
Accessibility (12)
Hotel Area (12)
Check-in/out Time (11)
Bathroom (11)
Wifi (10)
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Traveller Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tasha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
- Nearest to KTM.. walking distance only.. if "warga emas" better naik Grab.. 5 min only. - Nearest to all attractions like Concubine Lane, mural art, Gerbang Malam, hibiscus dim sum, (and again.. warga emas or raining.. better naik Grab..) - 25-30 min to Kellie's Castle (if raining better booked Grab early) - 15-20 min to The Lost World - A lot of Grab.. don't worry.. until night - Have 7E at hotel - ALL staff.. I mean ALL STAFF so friendly & helpful with welcoming sincere big smiling.. your safety tiptop.. - Hotel entrance door.. little bit adventurous dangerous for those who drive due to no space to "park" the car.. only small corner space at busy road.. but Grab still can pick up/drop you.. - Bathroom sink.. maybe you have to deep cleaning ya.. - Breakfast... err.. like food heat from microwave and tasteless.. including salad bar.. so sad.. sorry.. BUT the view so fantastic.. Recommended to stay here for those who want to explore Ipoh heritage.
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R***h
icon-origin-TRAVELOKA
7.1
/10
Reviewed 5 week(s) ago
Comfy room, has ironing board & hairdryer, but the receptionist is extremely sloww and it doesn’t open 24/7 so we had difficulties checking in & out
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, We appreciate your feedback and are delighted you enjoyed the location. We look forward to having you stay with us again.
J***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Hotel room after renovate is good. Hope can maintain. Problem is parking. Too little parking space and the junction from hotel to main road is very dangerous. Totally can’t see the car from main road. Should put a big mirror or blocks there. If drive alone i really don’t know how to go to main road. This should be solve immediately.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your good reviews. We are looking into this parking issue seriously, and definitely we will work rapidly and move beyond in order to fulfil the guest satisfaction. Looking forward to your next visit to our hotel.
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. We hope to have the pleasure of welcoming you again soon.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
Number of reviews per page
20
40

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Exterior 4 Cititel Express Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,069)
Other sources (741)
8.4
Very Good
From 1,069 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (19)
Staff Friendliness (16)
Surroundings (14)
Ambiance (14)
Bedroom (14)
Accessibility (12)
Hotel Area (12)
Check-in/out Time (11)
Bathroom (11)
Wifi (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tasha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
- Nearest to KTM.. walking distance only.. if "warga emas" better naik Grab.. 5 min only. - Nearest to all attractions like Concubine Lane, mural art, Gerbang Malam, hibiscus dim sum, (and again.. warga emas or raining.. better naik Grab..) - 25-30 min to Kellie's Castle (if raining better booked Grab early) - 15-20 min to The Lost World - A lot of Grab.. don't worry.. until night - Have 7E at hotel - ALL staff.. I mean ALL STAFF so friendly & helpful with welcoming sincere big smiling.. your safety tiptop.. - Hotel entrance door.. little bit adventurous dangerous for those who drive due to no space to "park" the car.. only small corner space at busy road.. but Grab still can pick up/drop you.. - Bathroom sink.. maybe you have to deep cleaning ya.. - Breakfast... err.. like food heat from microwave and tasteless.. including salad bar.. so sad.. sorry.. BUT the view so fantastic.. Recommended to stay here for those who want to explore Ipoh heritage.
Read More
Find this review helpful?
R***h
icon-origin-TRAVELOKA
7.1
/10
Reviewed 5 week(s) ago
Comfy room, has ironing board & hairdryer, but the receptionist is extremely sloww and it doesn’t open 24/7 so we had difficulties checking in & out
Find this review helpful?
d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel is near some tourist attractions, and there is a lot of halal food around the hotel. The staff are so helpful and very kind. The room is also very clean, and they provide a dispenser on each floor.
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, We appreciate your feedback and are delighted you enjoyed the location. We look forward to having you stay with us again.
J***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Hotel room after renovate is good. Hope can maintain. Problem is parking. Too little parking space and the junction from hotel to main road is very dangerous. Totally can’t see the car from main road. Should put a big mirror or blocks there. If drive alone i really don’t know how to go to main road. This should be solve immediately.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your good reviews. We are looking into this parking issue seriously, and definitely we will work rapidly and move beyond in order to fulfil the guest satisfaction. Looking forward to your next visit to our hotel.
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. We hope to have the pleasure of welcoming you again soon.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
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