Cititel Express Ipoh

Hotels
8.1
/10
Very Good
1,739 reviews

What Guests Say About Their Stay

Distance To City Center (24)
Bedroom (20)
Staff Friendliness (18)
Ambiance (18)

JT Low

10.0
/ 10
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

Teck K. L.

8.5
/ 10
The room was clean and the location was close to Concubine Lane. It is about 1 km away from Gerbang Malam and is close to coffee shops just a short walk away (probably 200 - 500m). The location of the hotel is accessible and close to many eateries. There is a 7-11 kiosk at the lobby which makes it convenient for stayers to buy any stuff. The entrance to the car park is located at the back of the hotel and should have enough lots since it uses hydraulics to utilize the space wisely.

Nina V.

9.7
/ 10
The room is large enough, new, right in the center. Cheap. Liked it very much and will come back next time
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Apichet Khaopueak

8.8
/ 10
Clean accommodation near the train station Old town, easy to find food
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White

10.0
/ 10
Great experience with Cities Express Ipoh. The best for everyone. All staff was very friendly. The room was clean and great service. And The hotel near Train Station, walk around 5 mins!
In the Area
See Map
No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
About Cititel Express Ipoh As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms. CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh. To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store. With total of 210 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!
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What's around Cititel Express Ipoh

No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000
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Lobby Cititel Express Ipoh
Lobby 2 Cititel Express Ipoh

Discover More About Cititel Express Ipoh

Overview of Cititel Express Ipoh

Located in the strategic area of Ipoh, Cititel Express Ipoh provides a comfortable and accessible base for exploring the city's attractions. This hotel is perfect for travelers seeking a blend of convenience and modern amenities.

Location and Accessibility

Cititel Express Ipoh is situated within easy reach of Ipoh's key landmarks and transportation hubs, ensuring convenient access to various parts of the city. Its proximity to public transport makes it easy to navigate and explore local attractions.

Ideal for Whom?

Cititel Express Ipoh is suitable for a wide range of travelers, including solo adventurers, couples, and families. Its comfortable accommodations and strategic location make it an excellent choice for those looking to explore Ipoh's attractions affordably.

Style and Atmosphere

The hotel features a contemporary style with an emphasis on functionality and comfort. The atmosphere is relaxed and welcoming, providing a pleasant environment for guests to unwind after a day of exploring Ipoh.

Cititel Express Ipoh

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Cititel Express Ipoh

Featuring 189 rooms in total, Cititel Express Ipoh offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Cititel Express Ipoh offers various room types to cater to different needs, including Standard Rooms and Family Rooms. Each room is designed for comfort and convenience, equipped with essential amenities for a pleasant stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Cititel Express Ipoh

Guests can expect a relaxed and friendly atmosphere at Cititel Express Ipoh, with a focus on providing a comfortable and hassle-free experience.

Social Vibe

Cititel Express Ipoh offers a quiet and relaxed ambiance, ideal for those seeking a peaceful retreat after exploring Ipoh. It's a great place to unwind and recharge.

Types of Guests

Cititel Express Ipoh typically attracts a mix of leisure travelers, including couples, families, and solo adventurers. Its convenient location and comfortable accommodations make it a popular choice for exploring Ipoh's attractions.

House Rules

Guests are expected to observe standard hotel etiquette, including respecting quiet hours and maintaining cleanliness. Specific house rules are usually available at the reception desk.

How to Get to Cititel Express Ipoh

Getting to Cititel Express Ipoh is relatively straightforward, with several transportation options available.

Nearest Transportation Hubs

The hotel is accessible from Ipoh's main train and bus stations. From there, you can easily take a taxi or ride-hailing service to reach the hotel.

Directions

For taxi or ride-hailing users, simply provide the hotel's name and address to the driver. The hotel is well-known in the area, so most drivers will be familiar with its location.

Walking Distance

Depending on your starting point, Cititel Express Ipoh may be within walking distance of some major spots and neighborhoods. Check a map to determine the feasibility of walking.

Food Near Cititel Express Ipoh

There are plenty of dining options available near Cititel Express Ipoh, catering to a variety of tastes and budgets.

On-Site Dining

Check with Cititel Express Ipoh directly to see if they serve breakfast or offer any on-site dining options. Some hotels may have a breakfast buffet or a small cafe.

Self-Catering

Enquire whether Cititel Express Ipoh provides kitchen facilities for self-catering. If not, there are plenty of convenience stores nearby where you can purchase snacks and drinks.

Nearby Restaurants

Within walking distance of Cititel Express Ipoh, you'll find a range of cafes and restaurants. Explore the local area to discover hidden gems and popular eateries.

Things to Do Around Cititel Express Ipoh

Ipoh offers a wealth of attractions and activities, and Cititel Express Ipoh is ideally located for exploring them.

Tourist Attractions

Nearby tourist attractions include historical sites, cultural landmarks, and natural wonders. Be sure to visit some of Ipoh's famous cave temples and explore the old town.

Nightlife and Culture

Experience Ipoh's vibrant nightlife by visiting night markets and cultural spots. Explore the local museums and parks to learn more about the city's history and heritage.

Itinerary Suggestions

For solo travelers, consider a walking tour of the old town and a visit to the local markets. For group travelers, plan a day trip to some of the nearby natural attractions.

Why Cititel Express Ipoh is Popular Among Travelers

Cititel Express Ipoh is popular among travelers due to its convenient location, comfortable accommodations, and affordable price. Its central location makes it easy to explore Ipoh's attractions, while its comfortable rooms provide a relaxing retreat after a day of sightseeing.

Tips for First-Time Visitors

Here are some helpful tips for first-time visitors to Cititel Express Ipoh and Ipoh.

Room Choice

If you're traveling solo, a standard room may be sufficient. For couples or families, consider booking a superior room or a family room for more space and comfort.

What to Pack

Pack light clothing suitable for warm weather. Don't forget to bring comfortable shoes for walking and exploring. A universal adapter may be useful for charging your electronic devices.

Language and Customs

English is widely spoken in Ipoh, so communication shouldn't be a problem. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites.

Best Time to Stay at Cititel Express Ipoh

The best time to stay at Cititel Express Ipoh depends on your preferences and travel plans.

Seasonal Advice

Ipoh experiences warm weather year-round, but the best time to visit is during the dry season, which typically runs from March to September. Avoid the monsoon season, which can bring heavy rainfall.

Event-Based Travel

Check the local calendar for festivals and events that may coincide with your trip. University holidays can also affect hotel availability and prices.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Cititel Express Ipoh

Bar, Cafe and Lounge Cititel Express Ipoh
Bar, Cafe and Lounge
Functional Hall Cititel Express Ipoh
Functional Hall
Common Space Cititel Express Ipoh
Common Space
Lobby Cititel Express Ipoh
Lobby
Accommodation Services Cititel Express Ipoh
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Cafe

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Cititel Express Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective 1st January 2025, a Local Service Charge (CPT) of RM3.00nett per room per night will be applied to all rooms in accordance with Perak Hotels Regulations 2024.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Ipoh
189
Number of floors in Cititel Express Ipoh
11
Another facilities in Cititel Express Ipoh
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Cititel Express Ipoh

What are available facilities at Cititel Express Ipoh?
There are top facilites at Cititel Express Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Express Ipoh?
The standard check-in time at Cititel Express Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Ipoh provide breakfast?
Yes, Cititel Express Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cititel Express Ipoh have?
Cititel Express Ipoh is a 3.0-star hotel.
How many floors does Cititel Express Ipoh have?
Cititel Express Ipoh has 11 floors.
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More Reviews from Other Guests in Cititel Express Ipoh

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,059)
Other sources (680)
8.4
Very Good
From 1,059 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (16)
Staff Friendliness (14)
Ambiance (13)
Surroundings (12)
Bedroom (12)
Hotel Area (10)
Accessibility (9)
Wifi (9)
Check-in/out Time (9)
Bathroom (9)
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Most Recent
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Traveler Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
i***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
The hotel was great, clean room. But I mistakenly booked three paid nights and wanted a refund which they didn’t allow even after multiple requests. This was very disappointing and I had to spend three nights there only due to this.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Overall, I really liked the hotel — it was comfortable and conveniently located. However, there were a couple of issues: the air conditioner wasn’t working properly, so it felt a bit hot in the room. Also, the TV didn’t work — it wouldn’t turn on at all. 😭
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear valued guest, Noted on your issue. Well taken note and will improve our service.
Vadivel S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff are great. The security personnel are very good.
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Accommodation's Reply
27 Aug 2025
Dear Vadivel. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
1) Right in the middle of Ipoh city. 2) The hotel room is quite small but has been renovated, it's beautiful. 3) The main problem is limited parking. 4) The area around the hotel has been renovated well. 5) The breakfast is really worth the price, food and ambience and outside view. 6) The shower has very powerful water pressure. 6) The swimming pool is great.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Thank you for choosing Cititel Express Ipoh. Hope that you enjoyed your stay with us!
Number of reviews per page
20
40

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Exterior 4 Cititel Express Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,059)
Other sources (680)
8.4
Very Good
From 1,059 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
All
Distance to City Center (16)
Staff Friendliness (14)
Ambiance (13)
Surroundings (12)
Bedroom (12)
Hotel Area (10)
Accessibility (9)
Wifi (9)
Check-in/out Time (9)
Bathroom (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
Find this review helpful?
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
i***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
The hotel was great, clean room. But I mistakenly booked three paid nights and wanted a refund which they didn’t allow even after multiple requests. This was very disappointing and I had to spend three nights there only due to this.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Overall, I really liked the hotel — it was comfortable and conveniently located. However, there were a couple of issues: the air conditioner wasn’t working properly, so it felt a bit hot in the room. Also, the TV didn’t work — it wouldn’t turn on at all. 😭
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Noted on your issue. Well taken note and will improve our service.
Vadivel S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff are great. The security personnel are very good.
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Accommodation's Reply
27 Aug 2025
Dear Vadivel. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
1) Right in the middle of Ipoh city. 2) The hotel room is quite small but has been renovated, it's beautiful. 3) The main problem is limited parking. 4) The area around the hotel has been renovated well. 5) The breakfast is really worth the price, food and ambience and outside view. 6) The shower has very powerful water pressure. 6) The swimming pool is great.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Thank you for choosing Cititel Express Ipoh. Hope that you enjoyed your stay with us!
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