Cititel Express Ipoh

Hotels
8.1
/10
Very Good
1,740 reviews

What Guests Say About Their Stay

Distance To City Center (24)
Bedroom (20)
Staff Friendliness (18)
Ambiance (18)

JT Low

10.0
/ 10
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

Teck K. L.

8.5
/ 10
The room was clean and the location was close to Concubine Lane. It is about 1 km away from Gerbang Malam and is close to coffee shops just a short walk away (probably 200 - 500m). The location of the hotel is accessible and close to many eateries. There is a 7-11 kiosk at the lobby which makes it convenient for stayers to buy any stuff. The entrance to the car park is located at the back of the hotel and should have enough lots since it uses hydraulics to utilize the space wisely.

Nina V.

9.7
/ 10
The room is large enough, new, right in the center. Cheap. Liked it very much and will come back next time
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Apichet Khaopueak

8.8
/ 10
Clean accommodation near the train station Old town, easy to find food
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White

10.0
/ 10
Great experience with Cities Express Ipoh. The best for everyone. All staff was very friendly. The room was clean and great service. And The hotel near Train Station, walk around 5 mins!
In the Area
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No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
About Cititel Express Ipoh As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms. CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh. To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store. With total of 210 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!
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What's around Cititel Express Ipoh

No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000
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Lobby Cititel Express Ipoh
Lobby 2 Cititel Express Ipoh

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Cititel Express Ipoh Rates per Night

Cititel Express Ipoh room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Cititel Express Ipoh hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Cititel Express Ipoh Location & Address

Cititel Express Ipoh is located at No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000. It's situated in the heart of Ipoh, known for its charming colonial architecture and delicious local cuisine. The hotel address is No. 20, Jalan Dato Seri Ahmad Said, 30450 Ipoh, Perak, Malaysia. The hotel is approximately 1 km from the city center.

How to go to Cititel Express Ipoh from Airport

Need a hotel transfer from Sultan Azlan Shah Airport to Cititel Express Ipoh? Getting from the airport to the hotel is a breeze with several convenient options. Here's a breakdown to help you choose the best hotel transfer for your needs:

  • Taxi (Most Direct):

    A taxi from Sultan Azlan Shah Airport to Cititel Express Ipoh is the most direct option. You can easily find taxis outside the arrival hall. The journey typically takes around 15-20 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are readily available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is a convenient and often cost-effective option.
  • Airport Shuttle (Pre-booked):

    Some hotels, including Cititel Express Ipoh, may offer airport shuttle services. It's best to inquire with the hotel in advance to arrange for a pick-up. This can be a hassle-free option, especially if you have a lot of luggage.
  • Public Bus (Most Affordable):

    While not the most direct, taking a public bus is the most affordable option. You'll need to take a bus from the airport to Ipoh city center and then transfer to another bus or take a short taxi ride to the hotel. This option is best for budget travelers with time to spare.

Tips:

For the most convenient route, consider booking a ride hailing service or taking a taxi directly from the airport. If you're on a budget, the public bus is a viable option, but be prepared for a longer journey.

Cititel Express Ipoh Reviews & Summary

Looking for all about hotel Cititel Express Ipoh? This modern hotel offers a comfortable and convenient stay in the heart of Ipoh. Hotel reviews often highlight its excellent location, clean rooms, and friendly staff. It's a popular choice for both business and leisure travelers seeking a hassle-free experience.

Guests love the hotel's central location, which makes it easy to explore Ipoh's attractions, including its famous street food scene and historical landmarks. The hotel's standout feature is its rooftop terrace, which offers stunning views of the city. One recent review stated, "The location was perfect, the room was clean and comfortable, and the staff were incredibly helpful. I would definitely stay here again!"

Cititel Express Ipoh Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Cititel Express Ipoh offers a variety of categories of hotel rooms to suit different needs and budgets. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    These rooms offer comfortable accommodation with essential amenities. They are ideal for solo travelers or couples on a budget.
  • Superior Room:

    Slightly larger than the Standard Rooms, Superior Rooms offer extra space and added comfort. Some may offer city views.
  • Deluxe Room:

    Deluxe Rooms provide a more luxurious experience with enhanced amenities and stylish decor.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a separate living area.

All rooms are non-smoking and feature en-suite bathrooms with showers. Bathtubs and bidets are not available in any room type. Cititel Express Ipoh is not a pet-friendly hotel.

Hotel Facilities in Cititel Express Ipoh

Cititel Express Ipoh boasts a range of hotel facilities designed to enhance your stay. From essential amenities to leisure options, the hotel offers everything you need for a comfortable and convenient experience. Here's a list of hotel amenities available:

  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Rooftop Terrace:

    Enjoy panoramic city views from the hotel's rooftop terrace.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travelers.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service (extra fees apply).
  • Parking:

    On-site parking is available for guests (limited spaces).

The hotel does not have specific kid-friendly facilities like a kids' club or playground. Operating hours for the rooftop terrace are from 7:00 AM to 10:00 PM.

Hotel Buffet or Restaurant/Cafe in Cititel Express Ipoh

Looking for a delicious meal without leaving the hotel? Cititel Express Ipoh offers convenient dining options to satisfy your cravings. While the hotel doesn't have a full-service hotel restaurant, it does offer a cafe where you can enjoy a variety of dishes.

  • Cafe:

    The hotel cafe serves a selection of local and international dishes, as well as coffee, tea, and pastries. Prices per person range from SGD 5 to SGD 15. Opening hours are from 7:00 AM to 10:00 PM.

The hotel does not offer a hotel buffet. However, the cafe features special dishes like Nasi Goreng Kampung and Mee Goreng Mamak.

Cititel Express Ipoh Airport pickups and How to Book

Need a hotel to airport transfer? Cititel Express Ipoh offers convenient airport pick-up services to ensure a smooth arrival. Here's how to book hotels with airport shuttle:

To arrange for an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the pick-up and provide instructions on where to meet the driver. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Exploring Ipoh is easy with convenient access to public transportation. While Ipoh doesn't have an MRT system, there are several nearby bus stops that provide access to various parts of the city. Here's a list of nearby bus station and bus stops nearby:

  • Medan Kidd Bus Terminal:

    This is the main bus terminal in Ipoh, located approximately 1.5 km from Cititel Express Ipoh. From here, you can catch buses to other cities in Malaysia.
  • Jalan Dato Onn Jaafar Bus Stop:

    Located about 500 meters from the hotel, this bus stop serves local buses that travel within Ipoh.
  • Jalan Sultan Idris Shah Bus Stop:

    Another nearby bus stop, located approximately 700 meters from the hotel.

You can purchase bus tickets at the Medan Kidd Bus Terminal or directly from the bus driver. Most buses accept cash payments. A public transport card is not required.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kinta and the surrounding areas offer a variety of nearby places to go that are perfect for a family day out. Here are five nearby sightseeing places to consider:

  • Lost World of Tambun:

    A water park and amusement park with hot springs, a petting zoo, and various rides. Distance from hotel: Approximately 7 km. Entry price: SGD 35 per adult.
  • Kellie's Castle:

    A historic unfinished castle with a fascinating backstory. Distance from hotel: Approximately 20 km. Entry price: SGD 10 per adult.
  • Gua Tempurung:

    Explore one of Malaysia's largest limestone caves with guided tours. Distance from hotel: Approximately 25 km. Entry price: SGD 8 per adult.
  • Ipoh Parade:

    A shopping mall with a variety of shops, restaurants, and a cinema. Distance from hotel: Approximately 1 km. Free entry (charges apply for activities).
  • Birch Memorial Clock Tower:

    A historical landmark in the heart of Ipoh, surrounded by shops and restaurants. Distance from hotel: Approximately 500 meters. Free to visit.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Cititel Express Ipoh (Kinta)

Craving some delicious nearby dining options? Kinta is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are some food eatiries near me:

Cafes/Restaurants:

  • OldTown White Coffee:

    A popular chain serving local coffee and Malaysian dishes.
  • Secret Recipe:

    A cafe offering cakes, pastries, and a variety of meals.
  • Thean Chun Restaurant (Hall of Mirrors):

    A famous Ipoh restaurant known for its chicken kuey teow.

Local Street Food:

  • Kaya Toast:

    Toasted bread with coconut jam and butter.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Nasi Lemak:

    Coconut rice served with fried chicken, sambal, and other condiments.
  • Laksa:

    A spicy noodle soup with fish or prawn broth.
  • Chee Cheong Fun:

    Rice noodle rolls served with sweet shrimp paste and chili sauce.

Shopping places near Cititel Express Ipoh (Kinta)

Need some retail therapy? Kinta offers a variety of nearby shopping options, from modern malls to local markets. Here are some dept stores near me:

  • Ipoh Parade:

    A popular shopping mall with a variety of shops, restaurants, and a cinema.
  • AEON Mall Kinta City:

    A large shopping mall with a wide selection of retail outlets and entertainment options.
  • Memory Lane (Pasar Karat):

    A flea market where you can find antiques, collectibles, and unique souvenirs.

Other Places to Stay Near Cititel Express Ipoh

Looking for alternative accommodations? Kinta offers a range of hotels to suit different budgets and preferences. Here are some other places to stay nearby:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Offers luxurious accommodations and world-class service.
  • Mandarin Oriental, Kuala Lumpur:

    Boasts stunning views of the Petronas Twin Towers and exceptional dining options.
  • Four Seasons Hotel Kuala Lumpur:

    Provides a sophisticated and elegant stay in the heart of the city.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Impiana Hotel Ipoh:

    Offers comfortable accommodations and a convenient location.
  • WEIL Hotel Ipoh:

    Features modern rooms and a rooftop infinity pool.
  • Symphony Suites:

    Provides spacious suites with kitchenettes.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Hotel Excelsior Ipoh:

    A budget-friendly option with comfortable rooms.
  • De Botique Hotel:

    Offers stylish accommodations at an affordable price.
  • MH Hotel Ipoh:

    Provides a convenient location and essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the best of Ipoh? Cititel Express Ipoh offers a comfortable and convenient base for exploring this charming city. With its central location, modern amenities, and friendly service, it's the perfect choice for both business and leisure travelers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to discover Ipoh's rich history, delicious cuisine, and vibrant culture. Book your room booking at Cititel Express Ipoh through Traveloka for the best deals and a hassle-free experience. Start planning your Ipoh adventure now!

Explore more options and book cheap hotels in Malaysia or find cheap hotels nearby for your next getaway.

All facilities in Cititel Express Ipoh

Bar, Cafe and Lounge Cititel Express Ipoh
Bar, Cafe and Lounge
Functional Hall Cititel Express Ipoh
Functional Hall
Common Space Cititel Express Ipoh
Common Space
Lobby Cititel Express Ipoh
Lobby
Accommodation Services Cititel Express Ipoh
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Cafe

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Cititel Express Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective 1st January 2025, a Local Service Charge (CPT) of RM3.00nett per room per night will be applied to all rooms in accordance with Perak Hotels Regulations 2024.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Ipoh
189
Number of floors in Cititel Express Ipoh
11
Another facilities in Cititel Express Ipoh
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Cititel Express Ipoh

What are available facilities at Cititel Express Ipoh?
There are top facilites at Cititel Express Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Express Ipoh?
The standard check-in time at Cititel Express Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Ipoh provide breakfast?
Yes, Cititel Express Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Express Ipoh
Cititel Express Ipoh has a 3.0-star rating.
How many floors does Cititel Express Ipoh have?
Cititel Express Ipoh has 11.
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More Reviews from Other Guests in Cititel Express Ipoh

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,060)
Other sources (680)
8.4
Very Good
From 1,060 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
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Distance to City Center (16)
Staff Friendliness (14)
Ambiance (13)
Surroundings (12)
Bedroom (12)
Hotel Area (10)
Accessibility (9)
Wifi (9)
Check-in/out Time (9)
Bathroom (9)
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Traveler Reviews Cititel Express Ipoh

Number of reviews per page
20
40
Customer reviews
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
i***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
The hotel was great, clean room. But I mistakenly booked three paid nights and wanted a refund which they didn’t allow even after multiple requests. This was very disappointing and I had to spend three nights there only due to this.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Overall, I really liked the hotel — it was comfortable and conveniently located. However, there were a couple of issues: the air conditioner wasn’t working properly, so it felt a bit hot in the room. Also, the TV didn’t work — it wouldn’t turn on at all. 😭
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear valued guest, Noted on your issue. Well taken note and will improve our service.
Vadivel S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff are great. The security personnel are very good.
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Accommodation's Reply
27 Aug 2025
Dear Vadivel. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
1) Right in the middle of Ipoh city. 2) The hotel room is quite small but has been renovated, it's beautiful. 3) The main problem is limited parking. 4) The area around the hotel has been renovated well. 5) The breakfast is really worth the price, food and ambience and outside view. 6) The shower has very powerful water pressure. 6) The swimming pool is great.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Thank you for choosing Cititel Express Ipoh. Hope that you enjoyed your stay with us!
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Exterior 4 Cititel Express Ipoh

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Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,060)
Other sources (680)
8.4
Very Good
From 1,060 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh
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Distance to City Center (16)
Staff Friendliness (14)
Ambiance (13)
Surroundings (12)
Bedroom (12)
Hotel Area (10)
Accessibility (9)
Wifi (9)
Check-in/out Time (9)
Bathroom (9)
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Traveler Reviews Cititel Express Ipoh

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40
Customer reviews
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
100% the best 👌 closer to the train station and Concubine Lane. The room is clean, the breakfast too is very nice 👍
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
We're travelling on business purposes and the room that I acquired fits 4 of us and is very comfortable.
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for staying with us. We appreciate your valued feedback. We hope to have the pleasure of welcoming you soon.
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Location is good and convenient to go angwhere by grab. Bed is comfy however double bed a bit small
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. Glad you enjoyed your stay with us. Looking forward to welcoming you soon!
E***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very friendly staff, location is close to Padang Ipoh, Concubine Lane and halal food places
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh, and we appreciate your feedback. Looking forward to welcoming you soon!
Natalie A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.
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Accommodation's Reply
23 Feb 2026
Thank you for your feedback. We appreciate your comments regarding the check-in process. We taken note and will improve our service. Glad you enjoyed your stay with us. Hope to welcome you back soon.
joni f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. We taken note of your comments regarding the room check-in and check-out process. We will improve our service. Looking forward to welcoming you back soon.
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Close to everything at a reasonable price
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Accommodation's Reply
23 Feb 2026
Thank you for staying with us, and we appreciate your feedback. Hope to welcome you again!
JT Low
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.
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Accommodation's Reply
23 Feb 2026
Thank you for choosing Cititel Express Ipoh. We appreciate your feedback. Glad you enjoyed your stay with us. Hope to welcome you back soon.
N***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.
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Accommodation's Reply
12 Dec 2025
Dear valued guest, Thank you for your review. Well taken note. Will improve our service.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
shifani m.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.
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Accommodation's Reply
12 Dec 2025
Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
Y***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
So far so good... Choice of breakfast not bad...
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Accommodation's Reply
12 Dec 2025
Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
serojaatika
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.
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Accommodation's Reply
12 Dec 2025
Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.
i***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
The hotel was great, clean room. But I mistakenly booked three paid nights and wanted a refund which they didn’t allow even after multiple requests. This was very disappointing and I had to spend three nights there only due to this.
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Accommodation's Reply
27 Aug 2025
Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Overall, I really liked the hotel — it was comfortable and conveniently located. However, there were a couple of issues: the air conditioner wasn’t working properly, so it felt a bit hot in the room. Also, the TV didn’t work — it wouldn’t turn on at all. 😭
1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear valued guest, Noted on your issue. Well taken note and will improve our service.
Vadivel S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The staff are great. The security personnel are very good.
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Accommodation's Reply
27 Aug 2025
Dear Vadivel. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
1) Right in the middle of Ipoh city. 2) The hotel room is quite small but has been renovated, it's beautiful. 3) The main problem is limited parking. 4) The area around the hotel has been renovated well. 5) The breakfast is really worth the price, food and ambience and outside view. 6) The shower has very powerful water pressure. 6) The swimming pool is great.
Read More
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Find this review helpful?
Accommodation's Reply
27 Aug 2025
Dear valued guest, Thank you for choosing Cititel Express Ipoh. Hope that you enjoyed your stay with us!
Number of reviews per page
20
40