How many rooms are available at Cititel Express Ipoh?

Cititel Express Ipoh has 189 rooms in total.

Does Cititel Express Ipoh provide parking?

Yes, Cititel Express Ipoh provides parking. Please confirm details directly with the hotel.

What do past guests say about Cititel Express Ipoh?

Cititel Express Ipoh is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Cititel Express Ipoh

Name: Cititel Express Ipoh
Address: No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000, No 2, Jalan S.P Seenivasagam,, Perak, 30000, Malaysia
Rating: 8.1

Hotels

8.1

/10

Very Good

1,735 reviews

What Guests Say About Their Stay

Distance To City Center (22)

Bedroom (19)

Ambiance (18)

Bathroom (18)

JT Low

10.0

/ 10

Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

Teck K. L.

8.5

/ 10

The room was clean and the location was close to Concubine Lane. It is about 1 km away from Gerbang Malam and is close to coffee shops just a short walk away (probably 200 - 500m). The location of the hotel is accessible and close to many eateries. There is a 7-11 kiosk at the lobby which makes it convenient for stayers to buy any stuff. The entrance to the car park is located at the back of the hotel and should have enough lots since it uses hydraulics to utilize the space wisely.

Nina V.

9.7

/ 10

The room is large enough, new, right in the center. Cheap. Liked it very much and will come back next time

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Apichet Khaopueak

8.8

/ 10

Clean accommodation near the train station Old town, easy to find food

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White

10.0

/ 10

Great experience with Cities Express Ipoh. The best for everyone. All staff was very friendly. The room was clean and great service. And The hotel near Train Station, walk around 5 mins!

In the Area

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No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

About Cititel Express Ipoh As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms. CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh. To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store. With total of 210 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!

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What's around Cititel Express Ipoh

No 2, Jalan S.P Seenivasagam,, Ipoh, Kinta, Perak, Malaysia, 30000

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About Cititel Express Ipoh

As a brand committed to offering a safe and clean accommodation, CITITEL EXPRESS IPOH is taking all pro-active hygiene measures and protocols to maintain the trust and confidence of guests. This is vital as to provide reassurance and piece of mind to all guests. New norm, deep cleaning and disinfection are embraced and done daily at all public areas and rooms.

CITITEL EXPRESS IPOH is strategically located in Ipoh Old Town, therefore, this is the popular pick for both business and leisure travellers. Business district, attractions and food heaven are just a stone throw away. These are Must-See and Must-Eat in Ipoh.

To meet guest’s expectation and for full satisfaction, CITITEL EXPRESS IPOH emphasises more on room comfort, quality, excellent service and value for money. Guests may enjoy free high-speed Wi-Fi with maximum of 4 devices, Free video on demand with more than 100 HD movies, Free early check-in and check-out for up to 2 hours, Free face mask, 42” IPTV, 24-hour security, 24-hour front desk, facilities for disabled guests, newly renovated café on the highest floor and on premise 7Eleven convenience store.

With total of 189 rooms and different room types as well as the modern function halls, CITITEL EXPRESS IPOH is definitely an option for solo traveller, couples, families and small groups. Whatever your reason for visiting Ipoh, CITITEL EXPRESS IPOH is the perfect venue for an exhilarating and exciting break away. SMART CLEAN SIMPLE!

All facilities in Cititel Express Ipoh

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Accommodation Services

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Luggage storage

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

General

AC
Family room
Non-smoking room
Smoke-free

Food and Drinks

A la carte breakfast
Breakfast
Cafe

Business Facilities

Meeting facilities
Photocopier
Projector

Accessibilty

Accessible parking
Disabled access friendly

Nearby Facilities

ATM/Banking
Shops

Transportation

Secure parking

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Cititel Express Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Effective 1st January 2025, a Local Service Charge (CPT) of RM3.00nett per room per night will be applied to all rooms in accordance with Perak Hotels Regulations 2024.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cititel Express Ipoh	189
Number of floors in Cititel Express Ipoh	11
Another facilities in Cititel Express Ipoh	Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Cititel Express Ipoh

What are available facilities at Cititel Express Ipoh?

There are top facilites at Cititel Express Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cititel Express Ipoh?

The standard check-in time at Cititel Express Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Cititel Express Ipoh provide breakfast?

Yes, Cititel Express Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cititel Express Ipoh?

Cititel Express Ipoh is a 3.0-star hotel.

How many floors does Cititel Express Ipoh have?

Cititel Express Ipoh has 11 floors.

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More Reviews from Other Guests in Cititel Express Ipoh

Overall Ratings & Reviews Cititel Express Ipoh

Traveloka (1,055)

Other sources (680)

8.4

Very Good

From 1,055 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

7.2

Location

8.6

Service and Facilites

8.2

People often mention about Cititel Express Ipoh

All

Distance to City Center (14)

Staff Friendliness (13)

Ambiance (13)

Surroundings (11)

Bedroom (11)

Check-in/out Time (9)

Bathroom (9)

Hotel Area (9)

Wifi (8)

Accessibility (7)

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Traveler Reviews Cititel Express Ipoh

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Customer reviews

Y***a

Leisure

8.2

/10

Reviewed 5 day(s) ago

Strategic location, adjacent to Ipoh Padang and close to Concubine Lane.

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Natalie A. M. A.

Leisure

9.0

/10

Reviewed 2 week(s) ago

The hotel's location is very strategic, close to tourist attractions, such as Concubine Lane and the Birch Clock Tower. The view from our room was beautiful. We booked a Triple Premiere room. It was very comfortable and clean. What I liked most was the water dispenser on each floor, so we were free to drink, so we didn't have to buy additional mineral water. Oh yes, there is also a 7-Eleven on the ground floor, which is not 24 hours. Very convenient. What disappointed me a little was that during check-in, the staff seemed unenthusiastic. The check-in process took quite a long time, even though my family and I were tired from the air and land travel. The staff seemed confused about calculating the tourist tax and Ipoh tax for 3 rooms and 2 nights. She tried calculating on paper, but the total was wrong, so I had to correct it. It turned out that when I checked out, I was still charged RM 30 for tourist tax. After further investigation, it turned out that the staff who checked me in miscalculated the total tourist tax, which delayed the check-out process. Other than that, everything was fine. The security is also very friendly, always helping to open the door and greet you.

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joni f.

Leisure

9.7

/10

Reviewed 2 week(s) ago

Good hotel, good services, close to the main attractive place and very humble hotel staff. Thanks a lot. I will strongly recommend this hotel to my colleagues from Indonesia when you stay in Ipoh. Joni Faslahi - Indonesia

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Verified Traveler

9.0

/10

Reviewed 3 week(s) ago

The location is very strategic. Not far from Concubine Lane, Birch Clock Tower, Kinta Riverside, and other heritage areas. On the ground floor there is a 24-hour 7-Eleven minimarket. I got a room with a beautiful view, overlooking Padang Ipoh. You can see the mountains and heritage buildings. I booked 3 Premiere Triple rooms. The room was quite spacious and clean. What I liked most was that they provided a hot/medium/cold water dispenser on each floor, so we were free to drink as much water as we wanted, no need to buy mineral water anymore. What bothered me a little was that during the check-in process, the FO staff seemed unenthusiastic and took a long time to process the check-in. Even though my group and I were also tired from the air and land travel. She seemed to have difficulty calculating the total tourist tax and Ipoh tax for 3 rooms, 2 nights that I had to pay, until I helped correct it because she added the wrong amount. It turned out, when checking out, I was still charged RM 30.00 for tourist tax. I was shocked. After recalculating, it turned out that the staff who checked me in had miscalculated, so I had to add an extra RM 30.00. This delayed check-out. Hopefully, in the future, the front desk staff will be more careful, especially when calculating, so as not to delay the check-in and check-out process. Other than that, everything was very good. The security staff at the door were also very friendly and always greeted me. Thank you.

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E***a

9.4

/10

Reviewed 4 week(s) ago

Close to everything at a reasonable price

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JT Low

Staycation

10.0

/10

Reviewed 4 week(s) ago

Clean and comfortable hotel with a very good location. Easy to walk to food places and tourist spots. Staff were friendly and helpful. Good value for money.

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N***g

8.8

/10

Reviewed 7 week(s) ago

Staff is friendly and location is great, small but u got everything u need! Been a regular customer and it was great experience

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Accommodation's Reply

12 Dec 2025

Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.

Verified Traveler

8.5

/10

Reviewed 10 week(s) ago

would have appreciated being able to pay the hotel tax via card but otherwise the stay was decent and value-for-money.

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Accommodation's Reply

12 Dec 2025

Dear valued guest, Thank you for your review. Well taken note. Will improve our service.

Verified Traveler

10.0

/10

Reviewed 12 week(s) ago

The facility is near to town and has a nice ambience. Next to the Kinta River and Padang Ipoh, it provides a one-of-a-kind view for your stay in Ipoh. The room is nice and clean. There are parking spaces provided at the building, but very limited. And they do offer an alternative parking area at another spot, with free shuttle services provided from the parking area to the hotel.

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Accommodation's Reply

12 Dec 2025

Dear Our Valued Guest, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!

shifani m.

9.4

/10

Reviewed 16 week(s) ago

Overall, everything is very good!! Thanks for making my holiday in Ipoh wonderful, and I really had a good rest.

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Accommodation's Reply

12 Dec 2025

Dear Shifani M. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!

Y***N

8.8

/10

Reviewed 18 week(s) ago

So far so good... Choice of breakfast not bad...

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Accommodation's Reply

12 Dec 2025

Dear Mr/Ms, Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!

serojaatika

8.5

/10

Reviewed 20 week(s) ago

Okay, but the packing has to be done somewhere else... but there's a van that will take you to the hotel.

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Accommodation's Reply

12 Dec 2025

Dear Serojaatika, Noted on your issue. Well taken note and will improve our service.

i***m

8.1

/10

Reviewed 23 week(s) ago

The hotel was great, clean room. But I mistakenly booked three paid nights and wanted a refund which they didn’t allow even after multiple requests. This was very disappointing and I had to spend three nights there only due to this.

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Accommodation's Reply

27 Aug 2025

Dear valued guest, Taken note on your feedback. Hope that you enjoyed your stay with us.

A***a

Leisure

8.8

/10

Reviewed 25 week(s) ago

Overall, I really liked the hotel — it was comfortable and conveniently located. However, there were a couple of issues: the air conditioner wasn’t working properly, so it felt a bit hot in the room. Also, the TV didn’t work — it wouldn’t turn on at all. 😭

1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear valued guest, Noted on your issue. Well taken note and will improve our service.

Vadivel S.

Staycation

10.0

/10

Reviewed 32 week(s) ago

The staff are great. The security personnel are very good.

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Accommodation's Reply

27 Aug 2025

Dear Vadivel. Thank you for choosing Cititel Express Ipoh. Glad that you enjoyed your stay with us!

H***i

Staycation

10.0

/10

Reviewed 36 week(s) ago

1) Right in the middle of Ipoh city. 2) The hotel room is quite small but has been renovated, it's beautiful. 3) The main problem is limited parking. 4) The area around the hotel has been renovated well. 5) The breakfast is really worth the price, food and ambience and outside view. 6) The shower has very powerful water pressure. 6) The swimming pool is great.

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Accommodation's Reply

27 Aug 2025

Dear valued guest, Thank you for choosing Cititel Express Ipoh. Hope that you enjoyed your stay with us!

M***D

8.4

/10

Reviewed 38 week(s) ago

If you are booking a room at this hotel, bear in mind that you might be booking a non-renovated room. So double check before booking. The bedsheets and pillowcase were stained, but it did not bother me. Also, please give us customers better pillows. I had a neck pain after that. The rest was fine. Breakfast was okay. Lots of choice. Gonna stay here again.

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Accommodation's Reply

27 Aug 2025

Dear valued guest, Thank you for your review. Well taken note. Will improve our service.

E***e

Leisure

9.1

/10

Reviewed 46 week(s) ago

First thing first, I've got early check in by 30 minutes at 14.30. That was really helpful for us, because we have been so tired cause of the hot weather. Ipoh was extremely hot at that time. So yeah, we're so happy we could check in already. But unfortunately our sink was clogged, so we need to call the engineer and we waited for them to come quite long around 30 minutes so we can't rest ahead. But overall the hotel was clean the room have enough space for 3 people, one thing we think need to improve was the rack. We need more space to store our things. And sometimes the bathroom smell not good from the water drain.

1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear valued guest, Thank you for your review! Well taken note, and will improve our services.

N***R

8.1

/10

Reviewed 50 week(s) ago

Overall the room is okay.. The only thing that's not okay is the parking.. The basement parking is limited.. If it's full, you have to park across the street.. If you want to cross the road.. For those with families or children, it's also dangerous because you have to cross a big road.. Because if you want to drop off and then turn around, the parking lot is also far away...

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Accommodation's Reply

27 Aug 2025

Dear valued guest, Noted on your feedback. We will look into this and to improve our services in future.

W***n

Leisure

8.8

/10

Reviewed 57 week(s) ago

Dinner at Padang Terrace was good. The view is nice as well. The buffet breakfast choice was decent. Personally, would not go again for the buffet breakfast.

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Accommodation's Reply

27 Aug 2025

Dear valued guest, Thank you for staying with us. Hope that you enjoyed your stay with us.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.