Eastern & Oriental Hotel

9.1
/10
Exceptional
1,118 reviews

What Guests Say About Their Stay

H***g

10.0
/ 10
The service is superb. Breakfast buffet has almost everything and staff are all well trained to serve guests.

DaDä L.

10.0
/ 10
So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100% refreshing vibes on this trip. Definitely will come back to stay! 🥰😍💜💛🧡💚❤️💙

budi s.

10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.

linda l.

8.5
/ 10
Nice hotel just love feeling there
See original

SUDTIDA L.

10.0
/ 10
It is a very good hotel in Penang. Stay here impressed. The staff is very helpful. The clean, spacious room is great for relaxing. Breakfast is very selectable. There is another chance to stay here.
See original
In the Area
See Map
10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Eastern & Oriental Hotel

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Eastern & Oriental Hotel
Lobby 2 Eastern & Oriental Hotel

Discover More About Eastern & Oriental Hotel

Experience Timeless Elegance at the Eastern & Oriental Hotel, Penang

Welcome to the Eastern & Oriental Hotel, a legendary landmark nestled in the heart of Penang, Malaysia. For travellers seeking a blend of colonial charm, impeccable service, and a prime location, the Eastern & Oriental Hotel offers an unforgettable escape. This iconic establishment has been a beacon of luxury for over a century, providing guests with an experience that transcends the ordinary. Room rates at Eastern & Oriental Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Eastern & Oriental Hotel Location

The Eastern & Oriental Hotel is situated in the historic George Town, a UNESCO World Heritage Site, offering a captivating glimpse into Penang's rich past. Located along the scenic waterfront, it provides a tranquil retreat while remaining within easy reach of the city's vibrant pulse. The hotel is approximately a 30-minute drive from Penang International Airport, and conveniently close to the ferry terminal, making it accessible for both domestic and international travellers. The atmosphere here is one of refined serenity, with the gentle sea breeze and the echoes of history creating a truly unique ambiance. You're perfectly positioned to explore the charming streets, discover hidden culinary gems, and immerse yourself in the local culture.

Eastern & Oriental Hotel Facilities & Services

Facilities for guests at Eastern & Oriental Hotel are designed to ensure a comfortable and memorable stay. * Enjoy a refreshing dip in the stunning outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. * Maintain your fitness routine at the well-equipped gymnasium, available from 6:00 AM to 9:00 PM. * Indulge in a rejuvenating experience at the luxurious spa, offering a range of treatments from 10:00 AM to 8:00 PM (charges apply). * Complimentary Wi-Fi is available throughout the hotel, keeping you connected. * The hotel offers on-site parking, with secure parking options available for guests. * For families, the hotel provides a dedicated children's pool area.

Eastern & Oriental Hotel Room Types

Discover a range of exquisite accommodations, each offering a unique perspective and a touch of colonial grandeur. The room types of Eastern & Oriental Hotel cater to every traveller's needs, ensuring a comfortable and stylish stay. * **Sea View Suite:** These spacious suites boast breathtaking views of the Andaman Sea. They are strictly non-smoking and feature a luxurious bathtub, perfect for unwinding. * **Heritage Suite:** Immerse yourself in history with these elegantly appointed suites, offering a glimpse into the hotel's storied past. Non-smoking, with a bathtub included. * **Deluxe Sea View Room:** Enjoy partial sea views from these well-appointed rooms. Non-smoking, with a bathtub. * **Deluxe Heritage Room:** Experience classic comfort in these charming rooms, reflecting the hotel's heritage. Non-smoking, with a bathtub. Please note that all rooms at the Eastern & Oriental Hotel are strictly non-smoking. There are no specific pet-friendly rooms available.

Eastern & Oriental Hotel Dining & Restaurants

Savour a culinary journey at the Eastern & Oriental Hotel, where exquisite flavours and elegant settings combine. * **The Sarkies Restaurant:** Offering a delightful breakfast buffet with a wide selection of international and local dishes. Estimated price per person for breakfast is AUD $30. Open daily from 6:30 AM to 10:30 AM. * **The Planters Lounge:** A sophisticated spot for afternoon tea and light refreshments, featuring a selection of pastries and sandwiches. Open daily from 11:00 AM to 11:00 PM. * **1885 Bar:** Enjoy expertly crafted cocktails and a fine selection of wines in a relaxed, colonial-inspired setting. Open daily from 5:00 PM to 1:00 AM.

Eastern & Oriental Hotel Nearby Attractions and Activities

The Eastern & Oriental Hotel is your gateway to exploring the vibrant culture and historical wonders of Penang. * **George Town UNESCO World Heritage Site:** Wander through the charming streets, admire the colonial architecture, and discover vibrant street art. * **Kek Lok Si Temple:** One of the largest and most beautiful Buddhist temples in Southeast Asia, offering stunning architecture and panoramic views. * **Penang Hill:** Take a funicular train ride to the summit for breathtaking views of the island and a cooler climate. * **Clan Jetties:** Experience the unique lifestyle of the Chinese communities who have lived on stilt houses over the water for generations. * **Little India:** Immerse yourself in the sights, sounds, and smells of this bustling precinct, known for its vibrant textiles, spices, and delicious Indian cuisine. If you are looking for other activities around Eastern & Oriental Hotel, check out the best deals on Traveloka: Recommended activities in George Town!

How to Get to Eastern & Oriental Hotel from the Airport

Navigating your way to the Eastern & Oriental Hotel is straightforward, with several convenient options available. The airport transfer service of Eastern & Oriental Hotel ensures a seamless arrival. Here's how to get to Eastern & Oriental Hotel from Penang International Airport: * **Airport Taxi:** Metered taxis are readily available at the airport. The journey to the hotel typically takes around 30 minutes and costs approximately AUD $20-25. * **Ride-hailing Service:** You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Prices are comparable to taxis. * **Private Airport Transfer:** For a more personalised and comfortable experience, you can pre-book a private airport transfer services directly with the hotel or through Traveloka. This service offers a meet-and-greet at the airport and a direct transfer to the hotel.

Summary of Why You Should Choose to Stay at Eastern & Oriental Hotel

The Eastern & Oriental Hotel offers a truly exceptional experience, making it the perfect choice for your Penang getaway. * **Unparalleled Heritage and Charm:** Immerse yourself in the rich history and colonial elegance of this iconic hotel. * **Prime Waterfront Location:** Enjoy stunning sea views and easy access to George Town's UNESCO World Heritage Site. * **Luxurious Accommodations:** Relax in beautifully appointed rooms and suites, designed for comfort and style. * **Exceptional Dining:** Indulge in a variety of culinary delights at the hotel's renowned restaurants and bars. * **Impeccable Service:** Experience the warm and attentive hospitality that the Eastern & Oriental Hotel is famous for. Discover the best Room availability at Eastern & Oriental Hotel and start planning your dream holiday. For seamless Booking Eastern & Oriental Hotel, visit Traveloka today! Book budget hotels in Penang Easily book domestic and international flights at low prices

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked questions about Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eastern & Oriental Hotel?
Eastern & Oriental Hotel has a 5.0-star rating.
How many floors does Eastern & Oriental Hotel have?
Eastern & Oriental Hotel has 4.
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Eastern & Oriental Hotel reviews and ratings

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Noburo
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was truly unforgettable, encompassing every aspect of the experience.
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk.
Gillian
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in.
Read More
Candice
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome stay
Jeffrey H
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spit
ION
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room very large and nice. Amazing breakfast and super friendly people
Yook
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room okay with everything we needed, we felt breakfast was just okay too. In relation to the staff we found them rude and very matter of fact!! I wouldn't stay again
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel is faultless. Clean , well equipped, great location, spacious rooms, excellent dining and great staff.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location for visiting Penang. The seaview rooms are highly recommended.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff very good Food excellent Very nice dining offers including free flow wine and drinks packages
Michal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!
Carolee-anne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.
Read More
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel…excellent, friendly service
Franz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average
Irfan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to.
Yuet Ping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is beautiful and the room is spacious and well decorated. The staff is friendly and attentive. I also tried the spa facilities and the message was excellent.
Duncan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem.
Lindsay
icon-Leisure
Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Disappointing stay. Property is definitely trading on its history and is in dire need of updating. Room issues were not addressed and breakfast was so poor that we went out instead. Assistant manager called once and then never followed up. Would not stay again and wouldn't recommend.
John Armstrong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I recently stayed at the E&O Penang and overall had a very good experience. The room itself was exceptionally clean, comfortable, and well kept. I needed a few extra items like towels, and although I had to ask, the staff responded quickly and efficiently, which I really appreciated. One area that could be improved is the food offering. The room service menu is quite limited, especially late at night. Arriving back at the hotel around 11:30pm to find the bars and restaurants closed left very few options, which was a little disappointing for a hotel of this standard. Some of the common areas, particularly around the pool and outdoor spaces, are starting to show their age and could benefit from a refresh. It would also be great to see more variety in the food choices across the hotel, especially more local Asian options. Overall, though, it’s a solid 4 out of 5 stay — classic, comfortable, and with excellent service when needed. With a few updates and broader dining options, it could easily reach a 5.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Eastern & Oriental Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Noburo
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was truly unforgettable, encompassing every aspect of the experience.
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk.
Gillian
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in.
Read More
Candice
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome stay
Jeffrey H
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spit
ION
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room very large and nice. Amazing breakfast and super friendly people
Yook
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room okay with everything we needed, we felt breakfast was just okay too. In relation to the staff we found them rude and very matter of fact!! I wouldn't stay again
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel is faultless. Clean , well equipped, great location, spacious rooms, excellent dining and great staff.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location for visiting Penang. The seaview rooms are highly recommended.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff very good Food excellent Very nice dining offers including free flow wine and drinks packages
Michal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!
Carolee-anne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.
Read More
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel…excellent, friendly service
Franz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average
Irfan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to.
Yuet Ping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is beautiful and the room is spacious and well decorated. The staff is friendly and attentive. I also tried the spa facilities and the message was excellent.
Duncan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem.
Lindsay
icon-Leisure
Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Disappointing stay. Property is definitely trading on its history and is in dire need of updating. Room issues were not addressed and breakfast was so poor that we went out instead. Assistant manager called once and then never followed up. Would not stay again and wouldn't recommend.
John Armstrong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I recently stayed at the E&O Penang and overall had a very good experience. The room itself was exceptionally clean, comfortable, and well kept. I needed a few extra items like towels, and although I had to ask, the staff responded quickly and efficiently, which I really appreciated. One area that could be improved is the food offering. The room service menu is quite limited, especially late at night. Arriving back at the hotel around 11:30pm to find the bars and restaurants closed left very few options, which was a little disappointing for a hotel of this standard. Some of the common areas, particularly around the pool and outdoor spaces, are starting to show their age and could benefit from a refresh. It would also be great to see more variety in the food choices across the hotel, especially more local Asian options. Overall, though, it’s a solid 4 out of 5 stay — classic, comfortable, and with excellent service when needed. With a few updates and broader dining options, it could easily reach a 5.
Read More
Number of reviews per page
20
40