Eastern & Oriental Hotel

9.1
/10
Exceptional
1,119 reviews

What Guests Say About Their Stay

H***g

10.0
/ 10
The service is superb. Breakfast buffet has almost everything and staff are all well trained to serve guests.

DaDä L.

10.0
/ 10
So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100% refreshing vibes on this trip. Definitely will come back to stay! 🥰😍💜💛🧡💚❤️💙

budi s.

10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.

linda l.

8.5
/ 10
Nice hotel just love feeling there
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SUDTIDA L.

10.0
/ 10
It is a very good hotel in Penang. Stay here impressed. The staff is very helpful. The clean, spacious room is great for relaxing. Breakfast is very selectable. There is another chance to stay here.
See original
In the Area
See Map
10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Eastern & Oriental Hotel Address: Map & Location

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Eastern & Oriental Hotel
Lobby 2 Eastern & Oriental Hotel

Discover More About Eastern & Oriental Hotel

Location


Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown.

About Eastern & Oriental Hotel

Whether you are planning an event or other special occasions, Eastern & Oriental Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Eastern & Oriental Hotel.

Eastern & Oriental Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Eastern & Oriental Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Eastern & Oriental Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Eastern & Oriental Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Eastern & Oriental Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Eastern & Oriental Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eastern & Oriental Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Eastern & Oriental Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eastern & Oriental Hotel.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Eastern & Oriental Hotel?
Check-in time at Eastern & Oriental Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Eastern & Oriental Hotel?
Eastern & Oriental Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Eastern & Oriental Hotel have?
Eastern & Oriental Hotel has 4 floors.
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More Reviews from Other Guests in Eastern & Oriental Hotel

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Roberta
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again.
Read More
Tiffany
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value
SUSAN
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress.
Read More
gurhan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was not in our expectations
Steven
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very clean. Staff very accommodating
Noburo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was truly unforgettable, encompassing every aspect of the experience.
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk.
Gillian
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in.
Read More
Candice
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome stay
Jeffrey H
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great spit
ION
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room very large and nice. Amazing breakfast and super friendly people
Yook
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room okay with everything we needed, we felt breakfast was just okay too. In relation to the staff we found them rude and very matter of fact!! I wouldn't stay again
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is faultless. Clean , well equipped, great location, spacious rooms, excellent dining and great staff.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location for visiting Penang. The seaview rooms are highly recommended.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff very good Food excellent Very nice dining offers including free flow wine and drinks packages
Michal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!
Carolee-anne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.
Read More
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful hotel…excellent, friendly service
Franz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Eastern & Oriental Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Roberta
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again.
Read More
Tiffany
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value
SUSAN
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress.
Read More
gurhan
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was not in our expectations
Steven
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very clean. Staff very accommodating
Noburo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was truly unforgettable, encompassing every aspect of the experience.
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk.
Gillian
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in.
Read More
Candice
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome stay
Jeffrey H
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great spit
ION
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room very large and nice. Amazing breakfast and super friendly people
Yook
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Craig
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room okay with everything we needed, we felt breakfast was just okay too. In relation to the staff we found them rude and very matter of fact!! I wouldn't stay again
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is faultless. Clean , well equipped, great location, spacious rooms, excellent dining and great staff.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location for visiting Penang. The seaview rooms are highly recommended.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff very good Food excellent Very nice dining offers including free flow wine and drinks packages
Michal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!
Carolee-anne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.
Read More
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful hotel…excellent, friendly service
Franz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average
Number of reviews per page
20
40