Eastern & Oriental Hotel

Hotels
Preferred Partner Plus
No. 10 in Luxury Hotel in Penang
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9.1
/10
Exceptional
1,119 reviews

What Guests Say About Their Stay

H***g

10.0
/ 10
The service is superb. Breakfast buffet has almost everything and staff are all well trained to serve guests.

DaDä L.

10.0
/ 10
So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100% refreshing vibes on this trip. Definitely will come back to stay! 🥰😍💜💛🧡💚❤️💙

budi s.

10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.

linda l.

8.5
/ 10
Nice hotel just love feeling there
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SUDTIDA L.

10.0
/ 10
It is a very good hotel in Penang. Stay here impressed. The staff is very helpful. The clean, spacious room is great for relaxing. Breakfast is very selectable. There is another chance to stay here.
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In the Area
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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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This accommodation offers:
Beach shuttle
Outdoor pool
Poolside bar
Children pool
Swimming pool
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Eastern & Oriental Hotel is a 5-star hotels that has been welcoming guests since 1885. The accommodation went through a renovation in 2025. Eastern & Oriental Hotel is part of Independent under Independent. There are 232 rooms spread across 4 floors.
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What's around Eastern & Oriental Hotel

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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General Information

Eastern & Oriental Hotel is a 5-star hotels that has been welcoming guests since 1885. The accommodation went through a renovation in 2025. Eastern & Oriental Hotel is part of Independent under Independent. There are 232 rooms spread across 4 floors.

Location

Located at 10, Lebuh Farquhar in Pulau Pinang, Malaysia. Those looking to explore will find Goddess of Mercy Temple, Surau Terapung Penang Port, and The Tree Top Walk nearby.

Facilities & Amenities

Eastern & Oriental Hotel has Beach shuttle, Outdoor pool, Poolside bar, Children pool, Swimming pool, and more.

Business Facilities

For guests traveling for work, Eastern & Oriental Hotel has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: reservations@eohotels.com
Phone number: +6042222000
Website: www.eohotels.com

All facilities in Eastern & Oriental Hotel

Facility

  • Beach shuttle
  • Outdoor pool
  • Poolside bar
  • Children pool
  • Swimming pool
Others Eastern & Oriental Hotel
Others

Guest Services

  • Front desk
  • Laundry Service
  • 24-hour security
  • Luggage storage
  • 24-hour front desk
  • Multilingual staff
  • Express check-in
  • Bellboy service
  • Tours
  • Currency exchange
  • Porter
  • Concierge
  • Wedding service
  • Express check-out
  • Doorman

Accessibility

  • Wheelchair accessible
  • Accessible path of travel
  • Accessible parking

Shuttle Service

  • Transfer service

Public Facilities

  • Coffee shop
  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box

Business Facilities

  • Photocopier
  • Meeting facilities
  • Computer station
  • Conference room

Accommodation Facilities

  • Terrace
  • Smoking area
  • Family room
  • Car park

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Bank
  • Grocery store
  • Supermarket
  • Beauty salon

Meals & Dining

  • Breakfast buffet
  • Poolside Bar
  • Breakfast
  • Café

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Family & Kids

  • Children's pool

Activity & Leisure

  • Library
  • Massage
  • Garden
  • Spa
  • Outdoor pool

Transportation

  • Limited car park
  • Limo or town car service
  • Shopping center shuttle
  • Area shuttle
  • Airport transfer
  • Car hire
  • Beach shuttle
  • Bicycle hire

Travelling with Companions

  • Highchairs
  • Babysitting

Accommodation Policy & General Information in Eastern & Oriental Hotel

IMPORTANT_NOTICE

Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Tourism Tax

Tourism tax MYR 13.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Front desk, Laundry Service, 24-hour security, Luggage storage, 24-hour front desk

Frequently asked question in Eastern & Oriental Hotel

What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eastern & Oriental Hotel?
Eastern & Oriental Hotel is a 5.0-star hotel.
How many floors does Eastern & Oriental Hotel have?
Eastern & Oriental Hotel has 4 floors.
How many rooms are available at Eastern & Oriental Hotel?
Eastern & Oriental Hotel has 232 rooms in total.
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More Reviews from Other Guests in Eastern & Oriental Hotel

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Amit
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Incredible experience. Highly recommend
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful old style colonial hotel located in UNESCO listed Georgetown. Great choice of food and beverage options and close to many diverse and nice eateries outside of the hotel. Highly recommended
Iona
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

TV reception is very poor with limited channels Otherwise a quiet relaxing stay With a very good breakfast array Good overall as near city amenities
Carlos Eduardo Santos
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic place! Bedrooms were spacious, comfortable and spotless. All amenities were well appointed and maintained. Breakfast and dining options were excellent as well as the bar - very cozy. Location was excellent too. Everything we wanted to city in town was within walking distance or a short Grab ride away.
Philippe
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing breakfast. Staff were very friendly and helpful
Chima
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The view was great. The swimming pool was scenic. You are not to far from some of the towns attractions. The breakfast options is one of the best i've had. Felt like I was having dinner for breakfast at times.
Robyn
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always exceptional service and beds are very comfortable
David
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The E&O is Georgetown's premier hotel. It offers travellers an elegant experience from a bygone era of travel. The suite in the victory annex was gorgeous and opened onto an ocean view with beautiful breezes. The breakfast and food were fantastic. The heritage pool is warmer and worth the walk into the older building. The only complaint concerns the mini fridge in the room, which was burned out and kept what would have been lovely cold drinks at a not-so-cold 36C. I reported the matter, and the electrician attended. There was the obligatory shrugging of the shoulders and the very nicely mumbled 'so sorry, no spare fridge' excuse given. Still, it is Malaysia, and you have to expect that. The place kind of works, but in a duct tape and held together with rope kind of way. This was consistent with the electrical wiring in the room, where I had to flick two or three switches to get the bathroom light over the bathroom mirror working. All part of the charm to be honest, as they say in Latin America, mañana (tomorrow). If you want a Singapore exprience, where everything works perfectly, then stay on the airplane for another 90 minutes down to Changi Airport at the other end of the Malacca Straits. I have to complement the General Manager Alison Fraser and her staff, they provide a great experience. I commend you to the E&O and would return without hesitation.
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john
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location , helpful staff Clean rooms
Sheri
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful stay!!
Frederic James Vincent
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Must stay in the old section of the E&O, so you can use their facilities
Josiah
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was wonderful and so accommodating! We really enjoyed the complimentary breakfast buffet and the infinity pool!
Anh
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is clean, good location and helpful staffs. Particularly the staffs in the breakfast area and cleaning room.
Johanna
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was quiet and well maintained with comfortable sun loungers and iced water on offer. Breakfast was a gentle start to the day, no mobile phone conversations allowed which was fab as some people just talk so loudly and interrupt the ambience. Lovely coffee. Attentive staff. Exemplary. A great hotel.
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Adam
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Breakfast buffet is excellent
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff
peter
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Beautiful hotel,clean spotless rooms,everything you need at breakfast and a great location. Our 3rd visit to the hotel and certainly won't be the last.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a very pleasant stay at this historical hotel.
Roberta
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again.
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Tiffany
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.