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  5. Georgetown(305 hotel)
  6. Eastern & Oriental Hotel

Eastern & Oriental Hotel

Hotel
10, Lebuh Farquhar, Georgetown, Penang Island, Penang, Malaysia, 10200
Exterior / Building
Swimming Pool
Restaurant
Common Space
Restaurant
See all photos
Superb
9.1/10
According to 33 guests
Very good hotel in terms of location dan services. Good buffet breakfast. Highly recommended for other travellers to stay in this hotel
Lucia S.
See all reviews
Based on 3,694 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Thean Hou Temple
(0.38 km)
Chulia Street Night Hawker Stalls
(0.59 km)
Little India Penang
(0.67 km)
Pinang Peranakan Mansion
(0.82 km)
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Review by Traveloka users
Review

Based on 20 reviews

9.1
Superb
Fantastic
18
Very Good
14
Satisfying
0
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.4
- Backpacking
Good view and decoration. But breakfast may be crowded. Outside seat may be interrupt by crows.
9.7
- Romantic Vacation
staff went out of their way to make our stay a pleasant one. recommended.
9.4
- Shopping & Culinary
The hotel service and the staff really helpful. I enjoy my stay at E and O Hotel.
10
Stayed in a deluxe Suite, Heritage Wing, which is totally worth the money. Everything perfect the furniture, room size with elegant sitting area and sea view, large dbl. bathroom, and little item like free soft drinks from mini bar, free PC use and super friendly responsiveness of receptionists.
9.1
- Family vacation
The service from the reception to buffet counter is a thumbs up! The room condition would need some further maintenance. But say no to the Sunday dinner buffet, food is under expectations, maybe Friday and Saturday dinner is better. Restaurant 1885 has nice English environment. Highly recommended hotel in Penang.
9.7
- Shopping & Culinary
Great location. One of the best rooms v have stayed. Cleanliness & service was great too. Unfortunately we managed to stay only for 1 night coz the hotel was fully booked over the weekend. We definitely will be back.
10
- Romantic Vacation
Very good service cleanliness & comfort
10
- Family vacation
Service was tiptop. Breakfast, variety of food from different culture. Environment was definitely amazing. Would love to come back again.
10
- Business travel
Good, clean and location nice.
10
- Family vacation
We had check-in at the old wing of E&O. Everything was nice. We love it! Then, we went to the infinity pool area at the new wing, and found out that the new wing got the modern look interior that my husband admired of compared to the old wing with the vintage interior. We then tried our luck if we could change to the new wing's room, my husband asked the receptionist if it possible to switch to the new room. And the receptionist said there were available room for us at the new wing! We were really happy! Once we entered the new wing's room, yuppp we're totally in loveeeeeeee with it! Like super happy with the room! Thank you so much E&O staffs! Your service was nearly perfect to us! Definitely will repeat our stay there in future.
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Based on
3,694 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business236
Couples1,850
Solo travel187
Family777
Friends getaway369
Rating Result
Very Bad
50
Bad
102
Average
269
Very Good
861
Extraordinary
2,412
haukyn
Great location
Stayed in the Victory Annexe and a delight the first morning to draw back the curtains and find myself with a wonderful sea view. Rooms are very large and comfortable, but a little oddly designed, with wardrobes opening onto hand basins. It's the room design that makes this 4 1/2 stars rather than 5 for me. Never used the main restaurant, but breakfast & cocktail hour in the Planters' Lounge were absolutely fine, and the pool I enjoyed.
Business - Nov 13, 2017
Naraa N
Such an amazing hotel, you won’t regret
We’ve stayed old wing wich built in 1885. We booked deluxe room but when we arrived hotel, hotel manager upgraded our room to Penang suite.This room 150sqm. Has a nice view to sea and two balconies. Hotel service and breakfast also good. The New wing 6th floor have a swimming pool with nice view to sea. We will recommend and stay this hotel again.
Couples - Nov 12, 2017
Donald R
A taste of the past.
We had a wonderful few days at this hotel. It gives you a fusion of the colonial hotel with the best in service and friendly staff. The room was excellent with all the facilities you would expect from a quality hotel, the view over the harbour area was superb. The hotel is centrally located so getting out and round was easy. After a hard day in the het and humidity you could relaxing in the hotel infinity pool. As the clock strikes 5.00pm we attended the planters lounge where nibbles and drinks are complementary, please note the nibbles are substantial and may reduce your appetite for the hotels amazing buffet. All in all a wonderful hotel with great staff.
Couples - Nov 10, 2017
wildeastern
A lovely time warp!
The older or heritage wing is better for us ...less noise and unwanted human traffic. It was like going back in time....classic ..calm and tranquil. The room is massively spacious overlooking the sea ...nice crisp linen and comfortable pillows. We were pleased with our stay here after experiencing a noisy and lax atmosphere in the new wing. The breakfast restaurant was as busy as anything and service is not that great ...the staff couldn't cope with the surge of tourists. The classic personal service is non existent......sadly ....room for improvement is desired...so as to retain that ambience of class synonymous with a hotel of this standard! The red faded table napkins have outlived their days. The worn out rattan chairs , too need replacement. In short ... A make over is much needed to bring back its glory days!
Couples - Nov 8, 2017
Sluggo51
High Tea
A beautiful old hotel with loads of charm and excellent service offering an elegant afternoon tea with silver service. We took the opportunity to partake of this meal while on an Asian Cruise and would highly recommend it. The cost was around A$20 each and well worth the money. Giving serious thought to returning for an extended stay at this charming hotel.
Couples - Nov 7, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Hot breakfast
    • Vegetarian meal
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Things to Do
    • Fitness center
    • Garden
    • Library
    • Massage
    • Outdoor pool
    • Outdoor pool
    • Sauna
    • Spa
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Transportation
    • Airport transfer
    • Area shuttle
    • Beach shuttle
    • Bicycle rental
    • Bicycle storage
    • Shopping center shuttle
    • Valet parking with surcharge
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Wheelchair accessible
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
    • Highchairs
  • Sports and Recreations
    • Billiard
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Eastern & Oriental Hotel

    Whether you are planning an event or other special occasions, Eastern & Oriental Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

    This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Eastern & Oriental Hotel.

    Eastern & Oriental Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

    When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Eastern & Oriental Hotel provides a pleasant accommodation for your stay.

    From business event to corporate gathering, Eastern & Oriental Hotel provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Eastern & Oriental Hotel, a wonderful accommodation for your family holiday.

    Experience a unique stay at the historical building of Eastern & Oriental Hotel, which you rarely find in other places.

    If you plan to have a long-term stay, staying at Eastern & Oriental Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Eastern & Oriental Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Eastern & Oriental Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Eastern & Oriental Hotel.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Hotel may accept Early check in, subject to room availability, with additional fee.


    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate.

    With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

    Pets are NOT allowed.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.