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Eastern & Oriental Hotel

Hotels
10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Traveloka
8.9 Impressive
From 103 reviews
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Check our curated reviews for honest descriptions about this accommodation.
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.
Budi S.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Check-in
Sat, 28 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 103 reviews
8.9
Impressive
Fantastic
50
Very Good
42
Satisfying
1
Average
10
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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great ambiance (1)
great location (1)
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h
1 Reviews
9.7
/ 10
9.7
Staycation
They make up my room and refill the water everytime I go out. Great hospitality. Willcome again.

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IH
3 Reviews
9.7
/ 10
9.7
Business
Their service was really excellent. The ambience of the hotel also excellent. Their breakfast 💯 chef kiss. Obviously I'll come again for my next short vacation.

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NF
2 Reviews
9.7
/ 10
9.7
The hotel and its surrounding is so beautiful. The staff is very helpful and nice. The food is also good and have many selection.

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HK
1 Reviews
9.7
/ 10
9.7
Staycation
Service is very good, very top level. Room very spacious with high ceiling. Very big bathroom as well. Nice half Seaview and half city view.

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3 Reviews
10
/ 10
10
Romantic Vacation
We stayed at E&O - Victory Annexe for 3 nights, it was a very comfortable experience. The room was classic and comfortable with a great view of the sea and a spacious bathroom. When we first checked in we were assigned a room on the 7th floor with a partial view of the sea. Upon request for a sea facing room, the hotel staff was kind enough to find one for us that had just become available on the 9th floor. While we waited for the room the staff was very helpful and guided us to the restaurant for some complimentary tea and coffee. The check in experience was great. Their infinity pool is amazing! Can have a nice leisurely afternoon by the pool with some drinks and snacks. overall a great experience, the heritage and colonial charm of the hotel definitely adds to the whole experience! The location is closeby to all popular locations in George Town. would definitely recommend this hotel to friends and family and come back here ourselves.

1 liked this review

AK
2 Reviews
9.7
/ 10
9.7
We have visited the E & O hotel at least 7 times over the last 5 years each time staying in the Victory Annex. It has always been a luxury and relaxing treat. Sadly it is starting to lose its character. Sadly we were left a little underwhelmed by our recent visit late May 2019. The location is still great, the staff are all still fantastic and we still had a really relaxing stay. But, the things that once made the hotel stand above the others such as the enjoyable 'chaos' of the complimentary cocktail hour and complimentary teas and coffees offered by the Planters lounge have gone. Simple things that made the stay exceptional rather than average have vanished. The management tell us that it is due to the refurbishment of the older heritage wing, but seems more like a cost cutting exercise that will sadly deter the regular clientele from returning. Looks like we we need to find another location to enjoy Penang.

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AW
2 Reviews
8.5
/ 10
8.5

1 liked this review

MC
4 Reviews
9.4
/ 10
9.4
Family vacation
I had a pleasant time in the hotel with my family, the hotel is very beautiful and very rich in heritage, would definitely come back again!

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ft
10 Reviews
9.4
/ 10
9.4
Family vacation
One of the best classic hotel in penang. Worth the money. Whole family enjoy this stay here. Food is excellent. Clean and nice. Swimming pool is fun. Nice view. Bathtub wow wow. Surely will be back for this property. A+

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MM
8.5
/ 10
8.5
Medical Travel

1 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Deposit is required during check-in using cash, or credit card.

A tax is imposed by the city: MYR 13.00 /room per night

Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Eastern & Oriental Hotel is certainly the accommodation of your dreams and a must to be included in the list if you have the extra budget when you are in Penang for your travel for leisure with friends or family or even if you are simply travelling on business occasion. This luxurious five-star hotel is easily found at 10, Lebuh Farquhar which is roughly five minutes away from the city centre of George Town, which is also the state capital of Penang.

How to Get to Eastern & Oriental Hotel

You can either drive or take the flight or bus for your choice of public transportation to get to Penang to reach Eastern & Oriental Hotel. If you are driving from Kuala Lumpur, the drive to the hotel will take around 4 hours via North-South Expressway / E1 route. If you are considering of taking the bus, you will be dropped off at the main bus terminal in town, which is Penang’s Sungai Nibong Terminal. From the terminal, the ride to the hotel will take around 20 minutes. Last but not least, if you are taking the flight, you will be landing at the Penang International Airport. From there, the distance to the hotel is around 20 kilometres, so, it will take around 30 to 35 minutes to reach the hotel using either taxi, local bus or ride-sharing services. While you are on your way to the hotel, you can try to see these landmarks to help you find the hotel such as Camera Museum and Penang State Museum which are located within less than a kilometre away from the hotel.

Different Types of Rooms in Eastern & Oriental Hotel

There are a total of five main types of room that can be picked by the guests deciding to stay at Eastern & Oriental Hotel depending on the room occupancies and they are Victory Annexe Studio Suite, Deluxe Suite – Heritage Wing, Premier Suite – Heritage Wing, Straits Suite – Heritage Wing and Writers Suite – Heritage Wing. All these rooms are properly furnished and installed with sufficient in-room facilities provided in all rooms which include air conditioning, bathroom, shower, bathtub, bathrobe, desk, minibar, refrigerator, hairdryer, in-room safe, ironing facilities, separate dining areas, free newspaper, complimentary bottled water, coffee / tea maker, television and Wi-Fi connection. Victory Annexe Studio Suite is a 55 square meter room that provides either one double bed or two single beds. The same is for Deluxe Suite – Heritage Wing and Premier Suite – Heritage Wing for their bed offerings, however, both are of 58 square meter size. Meanwhile, Straits Suite – Heritage Wing is a 87 square meters room that provides one King bed and Writers Suite – Heritage Wing is a 135 square meters room that provides one King bed as well as separate dining lounge and stylish bathroom.

Restaurants and Cafes in Eastern & Oriental Hotel

The English afternoon tea is a time-honoured tradition that dates back to 1885 – now presented at Palm Court which also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree serves Straits Nyonya recipes and classic European dishes in an elegant setting while Sarkies is a perennial favourite for its splendid buffet-spread of Malaysian and international delights. At the Planters Lounge, continental dishes are available from its menu. For refreshing and well-made cocktails or the perfect pint, the new Farquhar’s Bar is the place to be. Whether cosily seated indoors, semi-formal dining, outdoors at the seafront verandahs or poolside, there is something to suit every taste and fancy at the E&O.

Facilities and Activities in Eastern & Oriental Hotel

Being among the highly esteemed hotels operating around, it is to be expected of Eastern & Oriental Hotel to have a very elaborate package of facilities and services to serve its guests. Upon check-in, guests are able to access the hotel facilities and services which include airport transfer, area, shopping center and beach shuttle, 24-hour receptionist plus security, bellhop, concierge, doorman, porter, money changer, safety deposit box, laundry service, luggage storage, fitness center, garden, library, massage, sauna, tours and wedding service. For business travellers, they could utilize the business and meeting facilities, conference rooms, photocopier and computer station.

Interesting Places near Eastern & Oriental Hotel

St. George Anglican Church – Located at 1 Farquhar Street which is really within less than five minutes away from the hotel by driving, St. George Anglican Church is a 19th-century Anglican church which is the only one of its kind that can be found at the heart of Georgetown, Penang. It was founded in 1818 and built with a combination of Neo-Classical, Georgian and English Palladian architecture styles entirely by Indian convict labours. It is still active till this day and was once damaged during the Japanese occupation, but managed to be finished repairs in 1948.

Hotel Policy

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.


1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate.

2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.


Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
Transportation
  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)
General
  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace
Things to Do
  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
Accessibilty
  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Business Facilities
  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
Kids and Pets
  • Babysitting
  • Babysitting with surcharge
  • Highchairs
Sports and Recreations
  • Billiard
  • Fitness center
Shuttle Service
  • Airport transfer (surcharge)
  • Airport transfer
Family-friendly Facilities
  • Children pool
Connectivity
  • Free WiFi
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