PARKROYAL COLLECTION Kuala Lumpur

Hotels
8.6
/10
Very Good
830 reviews

What Guests Say About Their Stay

E***e
8.8
/ 10
Staff were all super friendly and accommodating. Since our room was free, we got the chance to check in a few hours earlier, which was great. The location of the hotel was also great as it was close to large malls, making it a convenient place to stay when on a short trip in KL. The room was clean and provided all the needed amenities. Overall, it was a very comfortable place to stay and my family and I would definitely revisit.
O***g
10.0
/ 10
Best location and really good service from staff. The entrance to the car park is not too obvious, so good to slow down before reaching. The breakfast buffet is amazing. Really worth it to have breakfast there. The swimming pool is also awesome for the kids.
V***a
10.0
/ 10
I have a pleasant stay at Parkroyal Collection. Definitely looking forward to stay there again next time.
Lina T.
10.0
/ 10
Very good location, big malls in walking distance! The room is so clean and spacious, definitely will be back!
N***r
9.4
/ 10
My first time using app to book my first time stay at Parkroyal Kuala Lumpur. It was a very pleasant stay for me, my husband, and my 2 children. The room is clean and comfortable. Managed to get early check-in upon reaching. It's also nearby walking distance places like Pavilion, Lot 10, Sungei Wang, and Berjaya Times Square.
In the Area
See Map
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around PARKROYAL COLLECTION Kuala Lumpur

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Lobby PARKROYAL COLLECTION Kuala Lumpur
Exterior 2 PARKROYAL COLLECTION Kuala Lumpur

Discover More About PARKROYAL COLLECTION Kuala Lumpur

Location


PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

About PARKROYAL COLLECTION Kuala Lumpur

Whether you are planning an event or other special occasions, PARKROYAL COLLECTION Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

PARKROYAL COLLECTION Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, PARKROYAL COLLECTION Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at PARKROYAL COLLECTION Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PARKROYAL COLLECTION Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

PARKROYAL COLLECTION Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at PARKROYAL COLLECTION Kuala Lumpur.

All facilities in PARKROYAL COLLECTION Kuala Lumpur

Bar, Cafe and Lounge PARKROYAL COLLECTION Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool PARKROYAL COLLECTION Kuala Lumpur
Swimming Pool
Fitness Center PARKROYAL COLLECTION Kuala Lumpur
Fitness Center
Functional Hall PARKROYAL COLLECTION Kuala Lumpur
Functional Hall
Common Space PARKROYAL COLLECTION Kuala Lumpur
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Gluten-free meals
  • Poolside bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Beach towel
  • Fitness center
  • Massage
  • Outdoor saltwater pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Hot tub
  • Sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Limo or town car service
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)
  • Valet parking
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in PARKROYAL COLLECTION Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PARKROYAL COLLECTION Kuala Lumpur
527
Number of floors in PARKROYAL COLLECTION Kuala Lumpur
21
Another facilities in PARKROYAL COLLECTION Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about PARKROYAL COLLECTION Kuala Lumpur

What are available facilities at PARKROYAL COLLECTION Kuala Lumpur?
There are top facilites at PARKROYAL COLLECTION Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PARKROYAL COLLECTION Kuala Lumpur?
The standard check-in time at PARKROYAL COLLECTION Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does PARKROYAL COLLECTION Kuala Lumpur provide breakfast?
Yes, PARKROYAL COLLECTION Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of PARKROYAL COLLECTION Kuala Lumpur?
PARKROYAL COLLECTION Kuala Lumpur has a 5.0-star rating.
How many floors does PARKROYAL COLLECTION Kuala Lumpur have?
PARKROYAL COLLECTION Kuala Lumpur has 21.
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More Reviews from Other Guests in PARKROYAL COLLECTION Kuala Lumpur

8.6
Very Good
From 683 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveller Reviews PARKROYAL COLLECTION Kuala Lumpur

Number of reviews per page
20
40
Top reviews
NG
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

like - convenient, near shopping area, staff are helpful don't like - nil
Maxine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay was 5 star
Bernard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s an amazing experience, I’m there for my birthday. And they bothered to gift a chocolate cake as well as decorating the room for my bday. My wife requested if hotel can do anything for me. And they did with flying colors! It does make me feel special at no extra cost. It means something to me as I stay here often.
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are wonderful and helpful
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains
Hwan Chin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is convenient, 6 minutes walk from drop off point of coach ride. Near shopping malls like Lot 10, Pavilion, and eateries and restaurants. Service staff are friendly and helpful. I love the buffet breakfast, great spread!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located: walking distance to both high end and affordable shopping from Seven 11 to Channel. About 2 minutes walk to Times Square which mimics the hustle and bustle of NYC (As a New Yorker, I felt at home ). I often went out at 1am to grab snacks or food, and I felt safe. Area was clean
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.
Read More
Ted
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines.
Biletsky
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are very friendly and accommodating. Room is clean, comfortable and comes with lots of amenities.
Chiew Wah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But crossing roads are not safe. Drivers don't always follow traffic lights. Internet in room is ok.But watching Netflix on TV is a pain.Always freezes and lose signal.
Adam
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not a five star hotel. It has a very nice foyer, but the rooms leave a large amount of room for improvement. The beds are rock hard, like sleeping on the floor, now this is common n SE Asia, however, a five star property shold cater to all guests, having pillow tops for the beds woud go a long way to make the stay and sleeping enjoyable, these can be added or removed at the request of guests, not too much to ask for the price that is paid. The inernet was average and the televisions almost unwatchable due to poor signal and the voices not synching with the screen, again for a five star property these things should work.The lighting in the bathroom area is terrible. The lighting i so bad that the only place where you can actually see your face properly in the mirror is to use the mirror above the toilet, I don't know how women use the bathroom mirror for makeup, I had a hard enough time shaving and brushing my hair. On a positive, the pool and gym area are nice. Overall, an average stay, to be honest, there are better hotels for cheaper in the area. A disappointing stay for the high price.
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RONI
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First, the bad news : 1. Check in experience was bad. Chaos. People keep cutting you off because there is no system for queueing 2. The hallway on the 19th floor smell like a full blooded construction zone, very strong paint odor. It appears very clean, though 3. No water in the shower. Need to call someone engineering/maintenence to help pull the water plug, which is unnecessary in the first place as the shower area only has a single hand shower 4. The maintenance staff only arrive after 2 calls and 30 minutes later 5. The wall panel/partition between the bed and the lavatory area keeps vibrating whenever my next door neighbor flushes his/her toilet. This is my biggest gripe as the vibration keeps waking me up from my sleep 6. The smart TV sometimes has problem with its Chromecast function. It connects to my advice with minimal trouble but then the screen would either go blank or turn into a screen saver mode The good news : 1. Newly renovated, with nice and inviting lobby bar 2. Room was clean, bed comfy and linens spotless. Plenty of pillows too which is a big plus point 3. The hotel advertised my room as King Deluxe, however the bed was very narrow. Struggle to call it a Queen at best 4. Room has a special filtered, potable water tap, a very nice and concrete green initiative 5. Hotel has a nice fitness facility and a good size pool on the sixth floor
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Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central lovely and clean rooms
Gary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely
JITEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the best hotels we had stayed during our trip to Malaysia. Would definitely rest stay at this location again on a visit and would recommend to the entire family and friends. Thank you to the amazing staff and all the other services provided by the staff.
Rosario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly and welcoming. Great place to stay.
Ellen Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel. but can be very noisy especially. evenings eg doors being slammed, shouting / singing , children running around in the early hours.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location for shops and eating out
Najmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best hotel in KL. Will be staying here again
Number of reviews per page
20
40

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Restaurant 4 PARKROYAL COLLECTION Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 683 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews PARKROYAL COLLECTION Kuala Lumpur

Number of reviews per page
20
40
Top reviews
NG
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

like - convenient, near shopping area, staff are helpful don't like - nil
Maxine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay was 5 star
Bernard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s an amazing experience, I’m there for my birthday. And they bothered to gift a chocolate cake as well as decorating the room for my bday. My wife requested if hotel can do anything for me. And they did with flying colors! It does make me feel special at no extra cost. It means something to me as I stay here often.
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are wonderful and helpful
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains
Hwan Chin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is convenient, 6 minutes walk from drop off point of coach ride. Near shopping malls like Lot 10, Pavilion, and eateries and restaurants. Service staff are friendly and helpful. I love the buffet breakfast, great spread!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located: walking distance to both high end and affordable shopping from Seven 11 to Channel. About 2 minutes walk to Times Square which mimics the hustle and bustle of NYC (As a New Yorker, I felt at home ). I often went out at 1am to grab snacks or food, and I felt safe. Area was clean
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.
Read More
Ted
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines.
Biletsky
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are very friendly and accommodating. Room is clean, comfortable and comes with lots of amenities.
Chiew Wah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But crossing roads are not safe. Drivers don't always follow traffic lights. Internet in room is ok.But watching Netflix on TV is a pain.Always freezes and lose signal.
Adam
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not a five star hotel. It has a very nice foyer, but the rooms leave a large amount of room for improvement. The beds are rock hard, like sleeping on the floor, now this is common n SE Asia, however, a five star property shold cater to all guests, having pillow tops for the beds woud go a long way to make the stay and sleeping enjoyable, these can be added or removed at the request of guests, not too much to ask for the price that is paid. The inernet was average and the televisions almost unwatchable due to poor signal and the voices not synching with the screen, again for a five star property these things should work.The lighting in the bathroom area is terrible. The lighting i so bad that the only place where you can actually see your face properly in the mirror is to use the mirror above the toilet, I don't know how women use the bathroom mirror for makeup, I had a hard enough time shaving and brushing my hair. On a positive, the pool and gym area are nice. Overall, an average stay, to be honest, there are better hotels for cheaper in the area. A disappointing stay for the high price.
Read More
RONI
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First, the bad news : 1. Check in experience was bad. Chaos. People keep cutting you off because there is no system for queueing 2. The hallway on the 19th floor smell like a full blooded construction zone, very strong paint odor. It appears very clean, though 3. No water in the shower. Need to call someone engineering/maintenence to help pull the water plug, which is unnecessary in the first place as the shower area only has a single hand shower 4. The maintenance staff only arrive after 2 calls and 30 minutes later 5. The wall panel/partition between the bed and the lavatory area keeps vibrating whenever my next door neighbor flushes his/her toilet. This is my biggest gripe as the vibration keeps waking me up from my sleep 6. The smart TV sometimes has problem with its Chromecast function. It connects to my advice with minimal trouble but then the screen would either go blank or turn into a screen saver mode The good news : 1. Newly renovated, with nice and inviting lobby bar 2. Room was clean, bed comfy and linens spotless. Plenty of pillows too which is a big plus point 3. The hotel advertised my room as King Deluxe, however the bed was very narrow. Struggle to call it a Queen at best 4. Room has a special filtered, potable water tap, a very nice and concrete green initiative 5. Hotel has a nice fitness facility and a good size pool on the sixth floor
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central lovely and clean rooms
Gary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely
JITEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the best hotels we had stayed during our trip to Malaysia. Would definitely rest stay at this location again on a visit and would recommend to the entire family and friends. Thank you to the amazing staff and all the other services provided by the staff.
Rosario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly and welcoming. Great place to stay.
Ellen Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel. but can be very noisy especially. evenings eg doors being slammed, shouting / singing , children running around in the early hours.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location for shops and eating out
Najmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best hotel in KL. Will be staying here again
Number of reviews per page
20
40