PARKROYAL COLLECTION Kuala Lumpur

Hotels
8.6
/10
Very Good
830 reviews

What Guests Say About Their Stay

E***e
8.8
/ 10
Staff were all super friendly and accommodating. Since our room was free, we got the chance to check in a few hours earlier, which was great. The location of the hotel was also great as it was close to large malls, making it a convenient place to stay when on a short trip in KL. The room was clean and provided all the needed amenities. Overall, it was a very comfortable place to stay and my family and I would definitely revisit.
O***g
10.0
/ 10
Best location and really good service from staff. The entrance to the car park is not too obvious, so good to slow down before reaching. The breakfast buffet is amazing. Really worth it to have breakfast there. The swimming pool is also awesome for the kids.
V***a
10.0
/ 10
I have a pleasant stay at Parkroyal Collection. Definitely looking forward to stay there again next time.
Lina T.
10.0
/ 10
Very good location, big malls in walking distance! The room is so clean and spacious, definitely will be back!
N***r
9.4
/ 10
My first time using app to book my first time stay at Parkroyal Kuala Lumpur. It was a very pleasant stay for me, my husband, and my 2 children. The room is clean and comfortable. Managed to get early check-in upon reaching. It's also nearby walking distance places like Pavilion, Lot 10, Sungei Wang, and Berjaya Times Square.
In the Area
See Map
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around PARKROYAL COLLECTION Kuala Lumpur

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Discover More Places
Lobby PARKROYAL COLLECTION Kuala Lumpur
Exterior 2 PARKROYAL COLLECTION Kuala Lumpur

Discover More About PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Rates per Night

PARKROYAL COLLECTION Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best PARKROYAL COLLECTION Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

PARKROYAL COLLECTION Kuala Lumpur Location & Address

PARKROYAL COLLECTION Kuala Lumpur is located at Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to PARKROYAL COLLECTION Kuala Lumpur from Airport

Getting from Kuala Lumpur International Airport (KLIA) to PARKROYAL COLLECTION Kuala Lumpur is a breeze with several convenient options. Whether you're looking for speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get there:

  • Taxi/Ride Hailing

    (most direct): A taxi or ride hailing service will take you directly from the airport to the hotel. This is the fastest option, taking approximately 45 minutes to an hour, depending on traffic.
  • KLIA Ekspres Train + Taxi/Ride Hailing

    (faster, slightly more affordable): Take the KLIA Ekspres train from the airport to KL Sentral Station (approx. 30 minutes). From KL Sentral, you can then take a taxi or ride hailing service to the hotel (approx. 15-20 minutes).
  • Airport Bus + Taxi/Ride Hailing

    (most affordable): Several bus companies operate from KLIA to KL Sentral. The journey takes around an hour. From KL Sentral, take a taxi or ride hailing service to the hotel.

Tips:

For the most convenient route, consider taking the KLIA Ekspres train to KL Sentral and then using a ride hailing service to the hotel. This balances speed and cost effectively. Pre-booking your ride hailing service can also save time and ensure a smoother transfer.

PARKROYAL COLLECTION Kuala Lumpur Reviews & Summary

Looking for all about hotel PARKROYAL COLLECTION Kuala Lumpur? This hotel consistently receives glowing Hotel reviews, making it a top choice for travellers. Guests rave about its central location, luxurious amenities, and exceptional service. It's a popular pick for both business and leisure travellers seeking a comfortable and convenient stay in the heart of Kuala Lumpur.

What guests love most about this hotel is its stunning rooftop pool and bar, offering panoramic city views. The hotel's commitment to sustainability, with its lush vertical gardens, also sets it apart. The spacious and well-appointed rooms, combined with the attentive staff, ensure a memorable experience. One recent guest commented, "The PARKROYAL COLLECTION exceeded all my expectations. The location was perfect, the staff were incredibly helpful, and the rooftop pool was simply breathtaking. I highly recommend this hotel!"

PARKROYAL COLLECTION Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. PARKROYAL COLLECTION Kuala Lumpur offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy deluxe rooms to spacious suites, there's a perfect option for every traveller. Here's a rundown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available. Most include a shower, while some may have a bathtub.
  • Premier Room:

    Slightly larger than the Deluxe Rooms, Premier Rooms offer enhanced amenities and panoramic views. Both smoking and non-smoking rooms are available. Bathtubs and bidets are standard.
  • Club Room:

    Guests staying in Club Rooms enjoy access to the exclusive COLLECTION Club Lounge, offering complimentary breakfast, evening cocktails, and other perks. Non-smoking only. Bathtubs are included.
  • Suites:

    For those seeking extra space and luxury, the hotel's suites provide separate living areas, bedrooms, and often, kitchenettes. Non-smoking only. Bathtubs and bidets are standard.

The hotel is generally not pet-friendly. Contact the hotel directly for any specific requirements.

Hotel Facilities in PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur boasts an impressive array of Hotel amenities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you entertained and relaxed. From a stunning rooftop pool to a state-of-the-art fitness centre, this hotel has it all.

  • Rooftop Swimming Pool:

    Enjoy breathtaking city views while taking a dip in the hotel's iconic rooftop pool. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay in shape with the latest equipment at the hotel's well-equipped fitness centre. Open 24 hours.
  • St. Gregory Spa:

    Indulge in a range of rejuvenating treatments at the St. Gregory Spa. Prices vary depending on the treatment. Open daily from 10:00 AM to 10:00 PM.
  • COLLECTION Club Lounge:

    Enjoy exclusive access to the COLLECTION Club Lounge, offering complimentary breakfast, evening cocktails, and business facilities.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a range of activities and games. Open on weekends and during school holidays.

Hotel Buffet or Restaurant/Cafe in PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur offers a delightful culinary journey with its diverse range of dining options. Whether you're in the mood for a lavish hotel buffet, a casual meal at the hotel restaurant, or a quick coffee at the hotel cafe, you'll find something to satisfy your cravings. Here's a taste of what's on offer:

  • Thyme:

    This all-day dining restaurant offers an extensive international buffet, featuring a wide variety of cuisines. The hotel buffet breakfast is particularly popular. Price: Approximately SGD 40 per person. Opening hours: 6:30 AM to 10:30 PM.
  • Peck 47:

    A stylish cafe serving specialty coffee, pastries, and light meals. Perfect for a quick bite or a relaxing afternoon. Price: Approximately SGD 15-25 per person. Opening hours: 8:00 AM to 8:00 PM.
  • Kurata Japanese Dining:

    Indulge in authentic Japanese cuisine, including sushi, sashimi, and teppanyaki. Price: Approximately SGD 60 per person. Opening hours: 6:00 PM to 10:00 PM.

Don't miss the signature Nasi Lemak at Thyme, a local favourite!

PARKROYAL COLLECTION Kuala Lumpur Airport pickups and How to Book

Need a convenient hotel to airport transfer? PARKROYAL COLLECTION Kuala Lumpur offers airport pick-up services to ensure a seamless arrival and departure. This hotels with airport shuttle makes travelling stress-free, especially after a long flight.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel. Additional charges may apply.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from PARKROYAL COLLECTION Kuala Lumpur is easy thanks to the nearby MRT station and bus stops nearby. With convenient access to public transportation, you can explore the city's attractions with ease. Here's a guide to the nearest options:

  • Bukit Bintang MRT Station:

    Located approximately 500 meters from the hotel, this station is on the MRT Kajang Line.
  • Raja Chulan Monorail Station:

    Situated about 700 meters from the hotel, this station provides access to the Monorail line.
  • Bus Stop Bukit Bintang:

    Several bus routes stop near the hotel, providing connections to various parts of the city.

To use the public transport system, you can purchase a Touch 'n Go card, which can be used on both the MRT and buses. These cards are available for purchase at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? PARKROYAL COLLECTION Kuala Lumpur is conveniently located near a variety of attractions that are perfect for families and kids. From theme parks to cultural experiences, there's plenty to see and do nearby. Here are some top picks for nearby sightseeing places:

  • Petronas Twin Towers:

    A must-see landmark in Kuala Lumpur, offering stunning views from the Skybridge and Observation Deck. Distance: 2 km. Entry price: Approximately SGD 25 per adult.
  • KL Tower:

    Another iconic tower with panoramic city views and a revolving restaurant. Distance: 3 km. Entry price: Approximately SGD 20 per adult.
  • Aquaria KLCC:

    An impressive aquarium showcasing a diverse range of marine life. Distance: 2.5 km. Entry price: Approximately SGD 28 per adult.
  • Sunway Lagoon Theme Park:

    A popular theme park with water rides, amusement park attractions, and a wildlife park. Distance: 15 km. Entry price: Approximately SGD 50 per adult.
  • Genting Highlands:

    A mountain resort offering theme parks, casinos, and entertainment options. Distance: 50 km. Entry price: Varies depending on the attraction.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)

Exploring the nearby dining scene around PARKROYAL COLLECTION Kuala Lumpur is a treat for food lovers. From trendy cafes to authentic local food, there's something to satisfy every palate. Whether you're craving a caffeine fix or a taste of Malaysian cuisine, you'll find plenty of options just steps away. Here are some top picks for nearby dining:

Cafes/Restaurants:

  • VCR Cafe:

    A popular spot known for its specialty coffee and delicious brunch options.
  • Feeka Coffee Roasters:

    A cozy cafe serving high-quality coffee and homemade pastries.
  • Lot 10 Hutong:

    A food court showcasing some of Kuala Lumpur's best street food vendors under one roof.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce, rice cakes, and cucumbers.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth, prawns, and other toppings.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter, a classic Malaysian breakfast.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, Chinese sausage, and vegetables.

Shopping places near PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)

Shopaholics will be delighted by the nearby shopping options around PARKROYAL COLLECTION Kuala Lumpur. From luxury malls to bustling markets, there's a shopping experience to suit every taste and budget. Whether you're looking for designer brands or local souvenirs, you'll find it all within easy reach. Here are some top picks for nearby shopping:

  • Pavilion Kuala Lumpur:

    A high-end shopping mall featuring luxury brands, restaurants, and entertainment options.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this mall offers a mix of international and local brands.
  • Central Market Kuala Lumpur:

    A historic market showcasing local handicrafts, souvenirs, and art.

Other Places to Stay Near PARKROYAL COLLECTION Kuala Lumpur

If you're looking for alternative accommodations near PARKROYAL COLLECTION Kuala Lumpur, you'll find a wide range of options to suit different budgets and preferences. From luxury hotels to budget-friendly guesthouses, there's something for everyone. Here are some top picks in various star categories:

3 luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Known for its impeccable service and luxurious amenities.
  • Mandarin Oriental, Kuala Lumpur:

    Offering stunning views of the Petronas Twin Towers and world-class dining options.
  • Four Seasons Hotel Kuala Lumpur:

    A stylish hotel with a rooftop pool and exceptional service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

3 four-star hotels nearby:

  • Impiana KLCC Hotel:

    Conveniently located near the Petronas Twin Towers and KLCC Park.
  • Traders Hotel Kuala Lumpur:

    Offering stunning views of the Petronas Twin Towers from its rooftop SkyBar.
  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    A modern hotel with spacious rooms and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

3 three-star hotels nearby:

  • Hotel Capitol Kuala Lumpur:

    A budget-friendly option in the heart of Bukit Bintang.
  • Swiss-Inn Kuala Lumpur:

    A comfortable hotel with a rooftop pool and convenient location.
  • Ancasa Hotel Kuala Lumpur:

    A value-for-money hotel near Chinatown.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

PARKROYAL COLLECTION Kuala Lumpur offers a fantastic base for exploring the vibrant city of Kuala Lumpur. With its central location, luxurious amenities, and excellent service, it's a top choice for travellers seeking a comfortable and convenient stay. Whether you're visiting for business or leisure, this hotel provides everything you need for a memorable experience. Check Hotel availability and make your Hotel reservations today!

Ready to experience the best of Kuala Lumpur? Don't miss out on the opportunity to stay at PARKROYAL COLLECTION Kuala Lumpur. With its prime location and exceptional facilities, it's the perfect choice for your next trip. book cheap hotels in Malaysia now and enjoy exclusive deals and discounts. Looking for more options? Discover cheap hotels nearby and find the perfect accommodation for your needs.

All facilities in PARKROYAL COLLECTION Kuala Lumpur

Bar, Cafe and Lounge PARKROYAL COLLECTION Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool PARKROYAL COLLECTION Kuala Lumpur
Swimming Pool
Fitness Center PARKROYAL COLLECTION Kuala Lumpur
Fitness Center
Functional Hall PARKROYAL COLLECTION Kuala Lumpur
Functional Hall
Common Space PARKROYAL COLLECTION Kuala Lumpur
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gala dinner
  • Gluten-free meals
  • Poolside bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Beach towel
  • Fitness center
  • Massage
  • Outdoor saltwater pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Hot tub
  • Sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Limo or town car service
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)
  • Valet parking
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in PARKROYAL COLLECTION Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PARKROYAL COLLECTION Kuala Lumpur
527
Number of floors in PARKROYAL COLLECTION Kuala Lumpur
21
Another facilities in PARKROYAL COLLECTION Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in PARKROYAL COLLECTION Kuala Lumpur

Is PARKROYAL COLLECTION Kuala Lumpur parking free for hotel guests, and do you offer valet parking services?
Parking at PARKROYAL COLLECTION Kuala Lumpur is not complimentary for hotel guests. We do, however, offer valet parking services for your convenience, providing a seamless and efficient experience. Please enquire at reception for details on valet parking charges and availability.
Does PARKROYAL COLLECTION Kuala Lumpur offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at PARKROYAL COLLECTION Kuala Lumpur. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They can provide the most up-to-date and accurate information about their smoking facilities.
Does PARKROYAL COLLECTION Kuala Lumpur offer free hotel Wi-Fi for guests during their stay?
Yes, PARKROYAL COLLECTION Kuala Lumpur provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices, allowing you to stay connected during your visit. Simply connect to the network upon arrival and start browsing.
Where is the nearest MRT station or bus stops nearby PARKROYAL COLLECTION Kuala Lumpur? What are the top visitor attractions near the hotel?
The nearest MRT station to PARKROYAL COLLECTION Kuala Lumpur is Merdeka station, a short taxi or Grab ride away. Several bus stops are also nearby, offering convenient public transport. For visitor attractions, you'll find Merdeka Square and KLCC Park within easy reach, offering historical landmarks and green spaces. These are great things to do nearby, making the hotel a convenient base for exploring.
Is PARKROYAL COLLECTION Kuala Lumpur a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels. To find out if PARKROYAL COLLECTION Kuala Lumpur is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many travellers search for animal-friendly hotels, so this information should be readily available.
See All

More Reviews from Other Guests in PARKROYAL COLLECTION Kuala Lumpur

8.6
Very Good
From 683 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PARKROYAL COLLECTION Kuala Lumpur

Number of reviews per page
20
40
Top reviews
NG
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

like - convenient, near shopping area, staff are helpful don't like - nil
Maxine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay was 5 star
Bernard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s an amazing experience, I’m there for my birthday. And they bothered to gift a chocolate cake as well as decorating the room for my bday. My wife requested if hotel can do anything for me. And they did with flying colors! It does make me feel special at no extra cost. It means something to me as I stay here often.
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are wonderful and helpful
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains
Hwan Chin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is convenient, 6 minutes walk from drop off point of coach ride. Near shopping malls like Lot 10, Pavilion, and eateries and restaurants. Service staff are friendly and helpful. I love the buffet breakfast, great spread!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located: walking distance to both high end and affordable shopping from Seven 11 to Channel. About 2 minutes walk to Times Square which mimics the hustle and bustle of NYC (As a New Yorker, I felt at home ). I often went out at 1am to grab snacks or food, and I felt safe. Area was clean
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.
Read More
Ted
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines.
Biletsky
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are very friendly and accommodating. Room is clean, comfortable and comes with lots of amenities.
Chiew Wah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But crossing roads are not safe. Drivers don't always follow traffic lights. Internet in room is ok.But watching Netflix on TV is a pain.Always freezes and lose signal.
Adam
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not a five star hotel. It has a very nice foyer, but the rooms leave a large amount of room for improvement. The beds are rock hard, like sleeping on the floor, now this is common n SE Asia, however, a five star property shold cater to all guests, having pillow tops for the beds woud go a long way to make the stay and sleeping enjoyable, these can be added or removed at the request of guests, not too much to ask for the price that is paid. The inernet was average and the televisions almost unwatchable due to poor signal and the voices not synching with the screen, again for a five star property these things should work.The lighting in the bathroom area is terrible. The lighting i so bad that the only place where you can actually see your face properly in the mirror is to use the mirror above the toilet, I don't know how women use the bathroom mirror for makeup, I had a hard enough time shaving and brushing my hair. On a positive, the pool and gym area are nice. Overall, an average stay, to be honest, there are better hotels for cheaper in the area. A disappointing stay for the high price.
Read More
RONI
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First, the bad news : 1. Check in experience was bad. Chaos. People keep cutting you off because there is no system for queueing 2. The hallway on the 19th floor smell like a full blooded construction zone, very strong paint odor. It appears very clean, though 3. No water in the shower. Need to call someone engineering/maintenence to help pull the water plug, which is unnecessary in the first place as the shower area only has a single hand shower 4. The maintenance staff only arrive after 2 calls and 30 minutes later 5. The wall panel/partition between the bed and the lavatory area keeps vibrating whenever my next door neighbor flushes his/her toilet. This is my biggest gripe as the vibration keeps waking me up from my sleep 6. The smart TV sometimes has problem with its Chromecast function. It connects to my advice with minimal trouble but then the screen would either go blank or turn into a screen saver mode The good news : 1. Newly renovated, with nice and inviting lobby bar 2. Room was clean, bed comfy and linens spotless. Plenty of pillows too which is a big plus point 3. The hotel advertised my room as King Deluxe, however the bed was very narrow. Struggle to call it a Queen at best 4. Room has a special filtered, potable water tap, a very nice and concrete green initiative 5. Hotel has a nice fitness facility and a good size pool on the sixth floor
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central lovely and clean rooms
Gary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely
JITEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the best hotels we had stayed during our trip to Malaysia. Would definitely rest stay at this location again on a visit and would recommend to the entire family and friends. Thank you to the amazing staff and all the other services provided by the staff.
Rosario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly and welcoming. Great place to stay.
Ellen Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel. but can be very noisy especially. evenings eg doors being slammed, shouting / singing , children running around in the early hours.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location for shops and eating out
Najmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best hotel in KL. Will be staying here again
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Restaurant 4 PARKROYAL COLLECTION Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 683 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PARKROYAL COLLECTION Kuala Lumpur

Number of reviews per page
20
40
Top reviews
NG
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

like - convenient, near shopping area, staff are helpful don't like - nil
Maxine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay was 5 star
Bernard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s an amazing experience, I’m there for my birthday. And they bothered to gift a chocolate cake as well as decorating the room for my bday. My wife requested if hotel can do anything for me. And they did with flying colors! It does make me feel special at no extra cost. It means something to me as I stay here often.
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are wonderful and helpful
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains
Hwan Chin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is convenient, 6 minutes walk from drop off point of coach ride. Near shopping malls like Lot 10, Pavilion, and eateries and restaurants. Service staff are friendly and helpful. I love the buffet breakfast, great spread!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located: walking distance to both high end and affordable shopping from Seven 11 to Channel. About 2 minutes walk to Times Square which mimics the hustle and bustle of NYC (As a New Yorker, I felt at home ). I often went out at 1am to grab snacks or food, and I felt safe. Area was clean
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.
Read More
Ted
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines.
Biletsky
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are very friendly and accommodating. Room is clean, comfortable and comes with lots of amenities.
Chiew Wah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But crossing roads are not safe. Drivers don't always follow traffic lights. Internet in room is ok.But watching Netflix on TV is a pain.Always freezes and lose signal.
Adam
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not a five star hotel. It has a very nice foyer, but the rooms leave a large amount of room for improvement. The beds are rock hard, like sleeping on the floor, now this is common n SE Asia, however, a five star property shold cater to all guests, having pillow tops for the beds woud go a long way to make the stay and sleeping enjoyable, these can be added or removed at the request of guests, not too much to ask for the price that is paid. The inernet was average and the televisions almost unwatchable due to poor signal and the voices not synching with the screen, again for a five star property these things should work.The lighting in the bathroom area is terrible. The lighting i so bad that the only place where you can actually see your face properly in the mirror is to use the mirror above the toilet, I don't know how women use the bathroom mirror for makeup, I had a hard enough time shaving and brushing my hair. On a positive, the pool and gym area are nice. Overall, an average stay, to be honest, there are better hotels for cheaper in the area. A disappointing stay for the high price.
Read More
RONI
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First, the bad news : 1. Check in experience was bad. Chaos. People keep cutting you off because there is no system for queueing 2. The hallway on the 19th floor smell like a full blooded construction zone, very strong paint odor. It appears very clean, though 3. No water in the shower. Need to call someone engineering/maintenence to help pull the water plug, which is unnecessary in the first place as the shower area only has a single hand shower 4. The maintenance staff only arrive after 2 calls and 30 minutes later 5. The wall panel/partition between the bed and the lavatory area keeps vibrating whenever my next door neighbor flushes his/her toilet. This is my biggest gripe as the vibration keeps waking me up from my sleep 6. The smart TV sometimes has problem with its Chromecast function. It connects to my advice with minimal trouble but then the screen would either go blank or turn into a screen saver mode The good news : 1. Newly renovated, with nice and inviting lobby bar 2. Room was clean, bed comfy and linens spotless. Plenty of pillows too which is a big plus point 3. The hotel advertised my room as King Deluxe, however the bed was very narrow. Struggle to call it a Queen at best 4. Room has a special filtered, potable water tap, a very nice and concrete green initiative 5. Hotel has a nice fitness facility and a good size pool on the sixth floor
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central lovely and clean rooms
Gary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely
JITEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the best hotels we had stayed during our trip to Malaysia. Would definitely rest stay at this location again on a visit and would recommend to the entire family and friends. Thank you to the amazing staff and all the other services provided by the staff.
Rosario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly and welcoming. Great place to stay.
Ellen Mary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel. but can be very noisy especially. evenings eg doors being slammed, shouting / singing , children running around in the early hours.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location for shops and eating out
Najmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best hotel in KL. Will be staying here again
Number of reviews per page
20
40