The Platinum Suites

Service Apartment
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7.8
/10
Pleasant
82 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.

James

10.0
/ 10
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.

richa

10.0
/ 10
we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
In the Area
See Map
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Platinum Suites is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Platinum Suites

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Lobby The Platinum Suites
Lobby 2 The Platinum Suites

Discover More About The Platinum Suites

The Platinum Suites: Your Premier Kuala Lumpur Stay

Welcome to Kuala Lumpur, a city that effortlessly blends modern marvels with rich cultural heritage. For Australian travellers seeking a comfortable and convenient base to explore this vibrant metropolis, **The Platinum Suites** stands out as an exceptional choice. Offering a blend of sophisticated accommodation and prime location, this hotel is designed to cater to your every need, ensuring a memorable and enjoyable stay. Whether you're here for business or leisure, **The Platinum Suites** provides a welcoming sanctuary amidst the bustling energy of Malaysia's capital.

Location and Transport Accessibility of The Platinum Suites

Nestled in the heart of Kuala Lumpur's prestigious Golden Triangle, **The Platinum Suites** is situated at `Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250`. This prime location places you within easy reach of the city's most iconic landmarks and entertainment hubs. You'll find yourself just a short distance from the KLCC Park and the majestic Petronas Twin Towers, making it an ideal starting point for your explorations. The area is renowned for its excellent walkability, allowing you to discover charming local cafes, bustling markets, and diverse shopping precincts on foot. For those venturing further, the nearest LRT (Light Rail Transit) station is conveniently located, providing seamless access to the wider Kuala Lumpur network. This makes navigating the city a breeze, whether you're heading to a business meeting or exploring a new neighbourhood. The atmosphere surrounding **The Platinum Suites** is one of sophisticated urban living, with a vibrant energy that is both exciting and accessible.

Guest Facilities and Services at The Platinum Suites

Guest facilities at **The Platinum Suites** are designed to enhance your comfort and convenience throughout your stay. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, including a delightful buffet that often features local Malaysian delicacies alongside international favourites, ensuring you can fuel up for a day of sightseeing or work. For those who appreciate a strong coffee, you'll find satisfying options available. The hotel provides reliable free Wi-Fi, keeping you connected with loved ones or allowing you to catch up on work. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring a smooth and stress-free experience. Secure luggage storage is also available, allowing you to make the most of your time in Kuala Lumpur even after check-out.

Room Information and Stay Experience at The Platinum Suites

The **Room types of The Platinum Suites** are thoughtfully appointed to provide a restful and rejuvenating experience. Each room is designed with your comfort in mind, featuring plush bedding and a variety of bed types to suit your preferences. You can expect a meticulously clean and well-maintained environment, with modern climate control systems ensuring the perfect temperature, a crucial element for Australian travellers accustomed to comfortable indoor environments. The bathrooms are equally pristine, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overarching theme is one of contemporary comfort and a peaceful retreat from the city's dynamism.

Recommended Nearby Dining and Cafes around The Platinum Suites

Kuala Lumpur is a culinary paradise, and **The Platinum Suites** places you right in the thick of it. The surrounding neighbourhood is brimming with diverse dining options, from bustling hawker centres offering authentic Malaysian street food to chic cafes perfect for a leisurely brunch. You'll find plenty of spots serving up delicious coffee, and for those who enjoy a hearty breakfast, you'll discover options that rival your favourite local cafes back home, perhaps even featuring a local twist on smashed avocado or a generous buffet spread. Exploring the local food scene is an adventure in itself, with flavours and aromas that will tantalize your taste buds.

Popular Attractions and Activities near The Platinum Suites

Kuala Lumpur offers a wealth of attractions for every type of traveller. Here are some popular spots you can easily access from **The Platinum Suites**: * **Petronas Twin Towers:** An iconic symbol of Kuala Lumpur, these magnificent towers offer breathtaking views from their observation deck and skybridge. * **KLCC Park:** A sprawling urban oasis located at the foot of the Petronas Twin Towers, perfect for a relaxing stroll or enjoying the musical fountain show. * **Batu Caves:** A series of caves and cave temples, this Hindu shrine is a significant cultural and religious site, famous for its towering statue of Lord Murugan. * **Jalan Alor Food Street:** A vibrant street that comes alive at night, offering an incredible array of Malaysian street food and local delicacies. * **Merdeka Square (Independence Square):** A historic landmark where Malaysia declared its independence, surrounded by colonial-era buildings. If you are looking for other activities around **The Platinum Suites**, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to The Platinum Suites from the Airport

Getting to **The Platinum Suites** from Kuala Lumpur International Airport (KLIA) is straightforward, with several convenient transportation options available. For a swift and direct journey, you can opt for the KLIA Ekspres train, which connects the airport to KL Sentral, a major transportation hub. From KL Sentral, you can easily transfer to the LRT or take a short taxi or rideshare service ride to reach the hotel. Alternatively, airport shuttle buses provide a cost-effective way to reach various points in the city, including areas close to **The Platinum Suites**. Public metered taxis are readily available at the airport, offering a door-to-door service. For those who prefer the flexibility of a rideshare service, these are also a popular and convenient choice. The **airport transfer service of The Platinum Suites** can be facilitated through these various modes of transport. Understanding **how to get to The Platinum Suites** from the airport ensures a smooth start to your Malaysian adventure. You can explore options for Airport transfer service to plan your journey.

Summary of Why You Should Choose The Platinum Suites

For Australian travellers seeking a comfortable, convenient, and well-located accommodation in Kuala Lumpur, **The Platinum Suites** is an outstanding choice. Its prime location in the Golden Triangle offers easy access to major attractions, dining, and transport links. The hotel's commitment to guest comfort, evident in its well-appointed rooms and helpful services, ensures a relaxing stay. Here’s a summary of why **The Platinum Suites** is the perfect base for your Kuala Lumpur adventure: * **Prime Location:** Situated in the heart of the city, close to iconic landmarks and vibrant districts. * **Comfortable Accommodation:** Well-maintained rooms with excellent climate control and comfortable bedding. * **Convenient Services:** Friendly 24-hour front desk, reliable Wi-Fi, and essential amenities. * **Excellent Accessibility:** Easy access to public transport for exploring the city. Ready to experience the best of Kuala Lumpur? **Check room availability at The Platinum Suites** and **Book The Platinum Suites** today through Traveloka for a seamless booking experience. Book budget hotels in Kuala Lumpur and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Platinum Suites

Swimming Pool The Platinum Suites
Swimming Pool
Fitness Center The Platinum Suites
Fitness Center
Common Space The Platinum Suites
Common Space
Lobby The Platinum Suites
Lobby
Accommodation Services The Platinum Suites
Accommodation Services

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Limited parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Platinum Suites

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Platinum Suites
5
Another facilities in The Platinum Suites
Smoke-free area, Coffee shop, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked questions about The Platinum Suites

What are available facilities at The Platinum Suites?
There are top facilites at The Platinum Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Platinum Suites?
The standard check-in time at The Platinum Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Platinum Suites?
The Platinum Suites has a 3.0-star rating.
How many rooms are available at The Platinum Suites?
The Platinum Suites has 5.
Does The Platinum Suites have parking?
Yes, The Platinum Suites does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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The Platinum Suites reviews and ratings

Overall Ratings & Reviews The Platinum Suites

Traveloka (12)
Other sources (70)
7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Platinum Suites

Number of reviews per page
20
40
Top reviews
Abdurahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

They charge you for any extras like baby cribs, blankets, and pillows
Mahri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Everything is great.
thomas
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Read More
Xiaoqing
icon-Business
Business
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Darrel
2.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Dieu V
2.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

So bad management
Justin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Read More
James
icon-Leisure
Leisure
2.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Read More
Iskandar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Everything is ok only that the toilet flooring too slippery for kids.
Moe
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Not clean. Took a long time to check in etc
Yong Keong Steven
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Read More
James
icon-Family
Family
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Read More
good agent service
icon-Family
Family
4.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

disappointing but agent service is thumbs up
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified traveler
4.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
richa
10.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Amazing infinity pool. Spacious rooms. Great location.
Sung
icon-with Partner
with Partner
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
Read More
SIVAKUMAR
icon-Family
Family
10.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Excellent n my children really love this trip
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Platinum Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Platinum Suites

Traveloka (12)
Other sources (70)
7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Platinum Suites

Number of reviews per page
20
40
Top reviews
Abdurahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

They charge you for any extras like baby cribs, blankets, and pillows
Mahri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Everything is great.
thomas
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Read More
Xiaoqing
icon-Business
Business
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Darrel
2.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Dieu V
2.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

So bad management
Justin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Read More
James
icon-Leisure
Leisure
2.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Read More
Iskandar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Everything is ok only that the toilet flooring too slippery for kids.
Moe
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Not clean. Took a long time to check in etc
Yong Keong Steven
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Read More
James
icon-Family
Family
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Read More
good agent service
icon-Family
Family
4.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

disappointing but agent service is thumbs up
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified traveler
4.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
richa
10.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Amazing infinity pool. Spacious rooms. Great location.
Sung
icon-with Partner
with Partner
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
Read More
SIVAKUMAR
icon-Family
Family
10.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Excellent n my children really love this trip
Number of reviews per page
20
40