The Platinum Suites

Service Apartment
7.8
/10
Pleasant
82 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.

James

10.0
/ 10
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.

richa

10.0
/ 10
we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Platinum Suites is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Platinum Suites

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Lobby The Platinum Suites
Lobby 2 The Platinum Suites

Discover More About The Platinum Suites

Discover The Platinum Suites: Your Premier Kuala Lumpur Escape

Welcome to The Platinum Suites, a distinguished accommodation choice for travellers seeking comfort, convenience, and a touch of luxury in the heart of Kuala Lumpur. Whether you're here for business or leisure, The Platinum Suites offers an exceptional experience, blending modern amenities with warm, inviting hospitality. Room rates at The Platinum Suites start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Platinum Suites Location

Nestled in the vibrant heart of Kuala Lumpur's Golden Triangle, The Platinum Suites is perfectly situated to immerse you in the city's dynamic energy. Located at Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250, you're just a stone's throw from the iconic Petronas Twin Towers and the bustling Bukit Bintang shopping district. The nearest major transport hub, KL Sentral, is easily accessible, making it a breeze to explore the wider city and beyond. The atmosphere here is one of sophisticated urban living, with a constant buzz of activity, yet The Platinum Suites itself offers a tranquil retreat from the city's pace. Imagine stepping out your door and being moments away from world-class shopping, diverse culinary experiences, and the pulsating nightlife that Kuala Lumpur is famous for.

The Platinum Suites Facilities & Services

Facilities for guests at The Platinum Suites are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A stunning infinity swimming pool offering panoramic city views, open daily from 7:00 AM to 10:00 PM. Access is complimentary for all guests.
  • A fully equipped fitness centre, available 24/7, featuring state-of-the-art cardio and weight training equipment. Complimentary access.
  • A serene day spa offering a range of rejuvenating treatments and massages, open from 10:00 AM to 8:00 PM daily. Treatments are à la carte, with prices starting from AUD $80.
  • Complimentary Wi-Fi is available throughout the property.
  • Secure on-site parking is available for guests at a rate of AUD $15 per day.
  • A dedicated concierge service to assist with bookings, recommendations, and any other guest inquiries.

The Platinum Suites Room Types

Discover a range of meticulously appointed accommodations designed to suit your preferences. The room types of The Platinum Suites include options that promise comfort and style.
  • Deluxe City View Room:

    Offering captivating vistas of the Kuala Lumpur skyline, these non-smoking rooms feature a plush king or twin bedding configuration and a modern en-suite bathroom with a bathtub.
  • Executive Suite:

    A more spacious option, the Executive Suite provides separate living and sleeping areas, a well-appointed workspace, and expansive city views. Non-smoking, with a bathtub in the en-suite.
  • Studio Apartment:

    Ideal for longer stays or those seeking a home-away-from-home feel, these units include a kitchenette and a comfortable living space. Non-smoking, with a bathtub.
  • Family Suite:

    Designed for families, these suites offer ample space and can accommodate multiple guests, ensuring everyone has a comfortable stay. Non-smoking, with a bathtub.
Please note that all rooms at The Platinum Suites are strictly non-smoking. There are no specific pet-friendly rooms available.

The Platinum Suites Dining & Restaurants

Indulge your palate with the diverse culinary offerings at The Platinum Suites.
  • The Skyline Grill:

    Located on the rooftop, this restaurant offers a sophisticated dining experience with modern Australian cuisine and an extensive local wine list. Open for dinner from 6:00 PM to 11:00 PM. Estimated price per person: AUD $70-100.
  • The Courtyard Café:

    Serving a delightful artisanal breakfast menu and light lunches, this casual café is the perfect spot to start your day or enjoy a relaxed meal. Open daily from 7:00 AM to 4:00 PM. Estimated price per person: AUD $25-40.
  • The Lobby Bar:

    Unwind with a selection of cocktails, fine wines, and light snacks in a chic and comfortable setting. Open daily from 12:00 PM to 1:00 AM.

The Platinum Suites Nearby Attractions and Activities

The Platinum Suites is ideally positioned to explore the best of Kuala Lumpur.
  • Petronas Twin Towers:

    An iconic symbol of Malaysia, these magnificent towers are a must-see, offering breathtaking views from the observation deck.
  • Bukit Bintang:

    Kuala Lumpur's premier shopping and entertainment district, featuring a plethora of malls, boutiques, restaurants, and vibrant nightlife.
  • KLCC Park:

    A sprawling urban oasis offering lush greenery, walking paths, and a beautiful lake with a musical fountain, located adjacent to the Petronas Twin Towers.
  • Jalan Alor Food Street:

    Experience the authentic flavours of Malaysia at this bustling street food haven, offering a wide array of local delicacies.
  • Batu Caves:

    A significant Hindu shrine set within a limestone hill, featuring impressive cave temples and a towering statue of Lord Murugan.
If you are looking for other activities around The Platinum Suites, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to The Platinum Suites from the Airport

Navigating your journey to The Platinum Suites from Kuala Lumpur International Airport (KLIA) is straightforward, with several convenient options available. The airport transfer service of The Platinum Suites ensures a seamless arrival.
  • Airport Rail Link (KLIA Ekspres):

    This is a fast and efficient way to travel from KLIA to KL Sentral Station. The journey takes approximately 28 minutes and costs around AUD $15. From KL Sentral, you can take a short taxi or ride-hailing service to The Platinum Suites.
  • Airport Taxi:

    Metered airport taxis are readily available at KLIA. The journey to The Platinum Suites typically takes 45-60 minutes, depending on traffic, and will cost approximately AUD $30-40.
  • Ride-hailing Service:

    Popular ride-hailing services can be booked via their respective apps. This option offers convenience and competitive pricing, with fares similar to taxis.
  • Private Airport Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer. This service can be arranged through The Platinum Suites or via airport transfer services. Prices vary depending on the vehicle type, starting from approximately AUD $50.
How to get to The Platinum Suites from the airport has never been easier with these diverse choices.

Summary of Why You Should Choose to Stay at The Platinum Suites

Room availability at The Platinum Suites ensures you can plan your perfect getaway. Booking The Platinum Suites offers a superior Kuala Lumpur experience for several compelling reasons:
  • Prime Location:

    Situated in the heart of the city, offering unparalleled access to major attractions, shopping, and dining.
  • Luxurious Amenities:

    Enjoy world-class facilities including a stunning pool, well-equipped gym, and a relaxing day spa.
  • Comfortable Accommodations:

    Choose from a range of well-appointed rooms and suites designed for ultimate comfort and relaxation.
  • Exceptional Service:

    Experience warm and professional hospitality from our dedicated team.
  • Convenient Transport Links:

    Easy access to public transportation and airport transfer options.
Book your stay at The Platinum Suites today and create unforgettable memories in Kuala Lumpur. For more options, consider exploring Book budget hotels in Kuala Lumpur. Planning your trip is made even easier with Easily book domestic and international flights at low prices.

All facilities in The Platinum Suites

Swimming Pool The Platinum Suites
Swimming Pool
Fitness Center The Platinum Suites
Fitness Center
Common Space The Platinum Suites
Common Space
Lobby The Platinum Suites
Lobby
Accommodation Services The Platinum Suites
Accommodation Services

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Limited parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Platinum Suites

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Platinum Suites
5
Another facilities in The Platinum Suites
Smoke-free area, Coffee shop, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked questions about The Platinum Suites

What are available facilities at The Platinum Suites?
There are top facilites at The Platinum Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Platinum Suites?
The standard check-in time at The Platinum Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Platinum Suites?
The Platinum Suites has a 3.0-star rating.
How many rooms are available at The Platinum Suites?
The Platinum Suites has 5.
Does The Platinum Suites have parking?
Yes, The Platinum Suites does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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The Platinum Suites reviews and ratings

Overall Ratings & Reviews The Platinum Suites

Traveloka (12)
Other sources (70)
7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Platinum Suites

Number of reviews per page
20
40
Top reviews
Abdurahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

They charge you for any extras like baby cribs, blankets, and pillows
Mahri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Everything is great.
thomas
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Read More
Xiaoqing
icon-Business
Business
6.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Darrel
2.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Dieu V
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

So bad management
Justin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Read More
James
icon-Leisure
Leisure
2.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Read More
Iskandar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Everything is ok only that the toilet flooring too slippery for kids.
Moe
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Not clean. Took a long time to check in etc
Yong Keong Steven
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Read More
James
icon-Family
Family
10.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Read More
good agent service
icon-Family
Family
4.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

disappointing but agent service is thumbs up
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified traveler
4.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
richa
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Amazing infinity pool. Spacious rooms. Great location.
Sung
icon-with Partner
with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
Read More
SIVAKUMAR
icon-Family
Family
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Excellent n my children really love this trip
Number of reviews per page
20
40

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Exterior 4 The Platinum Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Platinum Suites

Traveloka (12)
Other sources (70)
7.8
Pleasant
From 70 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Platinum Suites

Number of reviews per page
20
40
Top reviews
Abdurahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

They charge you for any extras like baby cribs, blankets, and pillows
Mahri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Everything is great.
thomas
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Read More
Xiaoqing
icon-Business
Business
6.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Darrel
2.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Dieu V
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

So bad management
Justin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Read More
James
icon-Leisure
Leisure
2.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Read More
Iskandar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Everything is ok only that the toilet flooring too slippery for kids.
Moe
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Not clean. Took a long time to check in etc
Yong Keong Steven
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Read More
James
icon-Family
Family
10.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Read More
good agent service
icon-Family
Family
4.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

disappointing but agent service is thumbs up
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified traveler
4.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
richa
10.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Amazing infinity pool. Spacious rooms. Great location.
Sung
icon-with Partner
with Partner
10.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
Read More
SIVAKUMAR
icon-Family
Family
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Excellent n my children really love this trip
Number of reviews per page
20
40