더 플래티넘 스위트

우선 51층 sky deck 에서 보는 야경은 정말 멋졌어요. 모노레일, 지하철역이 걸어서 5분 거리에 있어 이용하기 편했습니다. 또한 세탁기 사용할 수 있는 점은 여행 중반 여행 중반에 머물렀던 저희에겐 큰 장점 이었어요. 건물내에 편의점이 없는게 아쉬웠지만, 걸어서 2분 정도 걸리는 바로 옆 레지던스 건물 1층에 한국 라면, 과자, 오니기리 등 간단히 아침 먹을 만한 것 살 수 있어서 다행이었어요.

I was unable to determine who was in charge of checking in and why I was unable to check in. We were sitting in the lobby looking at people in plain clothes, looking for two hours of disappearing and disappearing. The hotel's resident employees ' attitude was half-hearted, and there was absolutely no compensation for two hours of late check-in. Women cleaning houses were also dressed in plain clothes, and cleaning up toilet or table cleaning was rarely done.

The location was very nice to access the famous twin tower. The pool provides amazing view. Fast response when I asked some help.

Bukitnanas 역까지 5분 입니다. 객실은 깨끗하고 넓습니다. 가족 5명이 지내기에 좋았습니다. 또한, 편리하며 친절했습니다. 우리가 머물렀던 날, 2월 19일 20일 21일, 오후에 프론트데스크에서 근무하셨던 분 중에, 한국인 여자아이 기억하시는 젊은 분께 . 우리딸의 마지막 인사 좀 전해주세요 ^^ "잘 놀아주고, 반겨줘서 감사합니다. 안녕히계세요. 건강하세요." Bukitnanas station five minutes. Your room is clean and wide. Five family members is good to stay. In addition, comfortable and friendly. Day, we stayed. Feb. 19, 20, 21, of person who works at the front desk in the afternoon, the Koreans who remember a young girl you. Please say farewell the end of my daughter ^^. " welcome and I'm thankful I played well. Good bye. Take care of. "

They charge you for any extras like baby cribs, blankets, and pillows

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.

Everything is great.

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling

So bad management

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience

Everything is ok only that the toilet flooring too slippery for kids.

Not clean. Took a long time to check in etc

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.

Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.

Отличный новый отель, очень большие номера, оборудованные всем необходимым. Стиральная машина с сушкой позволила быстро привести вещи в порядок после долгого путешествия. Отличный вид с 41 этажа.