The Waterfront Hotel Kuching

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8.8
/10
Very Good
1,517 reviews

What Guests Say About Their Stay

h***i

10.0
/ 10
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!

L***m

10.0
/ 10
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!

Sharifah Z.

9.7
/ 10
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.

Yunus Tjen

9.7
/ 10
Strategic location, adjacent to the plaza merdeka mall so easy for shopping and culinary.
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Lea

9.7
/ 10
Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!
In the Area
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68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Waterfront Hotel Kuching is a hotel is located at Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Waterfront Hotel Kuching

68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
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Lobby The Waterfront Hotel Kuching
Lobby 2 The Waterfront Hotel Kuching

Discover More About The Waterfront Hotel Kuching

The Waterfront Hotel Kuching: Your Gateway to Sarawak's Charm

Welcome to The Waterfront Hotel Kuching, a premier accommodation choice for Australian travellers seeking an authentic and comfortable experience in the heart of Sarawak, Malaysia. Nestled along the picturesque Sarawak River, this hotel offers a perfect blend of modern convenience and local flavour, making it an ideal base for exploring the vibrant city of Kuching. Whether you're here for business or leisure, The Waterfront Hotel Kuching promises a memorable stay with its excellent amenities, prime location, and warm hospitality. Rates at The Waterfront Hotel Kuching start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Waterfront Hotel Kuching

The Waterfront Hotel Kuching is strategically situated in the heart of Kuching, along the bustling waterfront precinct. This prime location places you within easy reach of the city's most significant attractions, vibrant local cafes, and bustling weekend markets. The hotel's address at {localAddressString} means you're just a short stroll from the Sarawak River, offering stunning views and a lively atmosphere. For those arriving by air, the hotel is conveniently located a moderate distance from Kuching International Airport, with various transport options available to whisk you to your comfortable haven. The surrounding area is known for its walkability, allowing you to easily explore the charming colonial architecture, local shops, and the vibrant night markets that Kuching is famous for.

Guest Facilities and Services at The Waterfront Hotel Kuching

Guest facilities at The Waterfront Hotel Kuching are designed to cater to the needs of every traveller, ensuring a comfortable and convenient stay. You'll find a range of services aimed at making your visit as smooth as possible. Enjoy the convenience of a 24-hour front desk, ready to assist with any queries or requests you may have, day or night. For those who appreciate a good start to their day, the hotel offers excellent breakfast options, including a delightful local buffet that showcases Sarawak's rich culinary heritage, alongside great coffee to kickstart your morning. Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay. Secure luggage storage is also provided, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at The Waterfront Hotel Kuching

The Waterfront Hotel Kuching offers a variety of rooms designed to provide a restful and rejuvenating experience. The Room types of The Waterfront Hotel Kuching are thoughtfully appointed to meet diverse guest needs, ensuring a comfortable stay for solo travellers, couples, and families alike. Each room is meticulously maintained, focusing on cleanliness and comfort. You can expect modern climate control systems to ensure your room is always at the perfect temperature, a crucial element for a pleasant stay, especially for travellers accustomed to Australia's varied climates. The beds are designed for ultimate comfort, promising a good night's sleep after a day of exploration. Bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around The Waterfront Hotel Kuching

Kuching is a food lover's paradise, and The Waterfront Hotel Kuching puts you right in the middle of it all. The vibrant local food scene is easily accessible, with numerous dining spots and charming cafes just a short walk away. You can indulge in delicious local delicacies at the nearby hawker centres, savour authentic Sarawakian cuisine, or enjoy a leisurely brunch at one of the many cafes that dot the streets. The hotel itself often features dining options that highlight local flavours, providing a convenient and tasty way to experience the region's culinary richness. For those who appreciate a good coffee, you'll find plenty of spots to satisfy your caffeine cravings, from traditional kopi to expertly brewed espresso.

Popular Attractions and Activities near The Waterfront Hotel Kuching

The Waterfront Hotel Kuching serves as an excellent starting point for discovering the many wonders of Kuching and its surroundings. Immerse yourself in the local culture and natural beauty with these popular nearby attractions: * **Sarawak Cultural Village:** Experience the living heritage of Sarawak's diverse ethnic groups in this award-winning attraction. * **Semenggoh Wildlife Centre:** Get up close with semi-wild orangutans in their natural habitat. * **Bako National Park:** Explore diverse ecosystems, unique rock formations, and abundant wildlife on this coastal park. * **Main Bazaar and Carpenter Street:** Wander through these historic streets, perfect for souvenir shopping and experiencing local life. * **Sarawak Museum:** Delve into the rich history, ethnography, and natural history of Sarawak. If you are looking for other activities around The Waterfront Hotel Kuching, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Waterfront Hotel Kuching from the Airport

Navigating your journey from Kuching International Airport to The Waterfront Hotel Kuching is straightforward, with several convenient transportation options available. Understanding your **airport transfer service of The Waterfront Hotel Kuching** options will ensure a smooth start to your trip. Here's **how to get to The Waterfront Hotel Kuching** from the airport: * **Airport Shuttle Buses:** Look for designated airport shuttle services that operate between the airport and key locations in the city centre, often including stops near the waterfront. * **Public Metered Taxis:** Traditional metered taxis are readily available at the airport's taxi stands. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can book a rideshare service through your preferred app for a convenient door-to-door transfer. * **Airport Link Trains/Transit:** While Kuching does not have a direct airport link train or tram system, the city centre is accessible via road transport. For a hassle-free arrival, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose The Waterfront Hotel Kuching

The Waterfront Hotel Kuching stands out as an exceptional choice for Australian travellers seeking a blend of comfort, convenience, and authentic local experiences. Its prime location on the Sarawak River offers breathtaking views and easy access to the city's vibrant attractions. The hotel's commitment to providing comfortable and clean rooms, coupled with friendly and efficient service, ensures a relaxing stay. Here’s a summary of why you should choose The Waterfront Hotel Kuching: * **Prime Location:** Situated in the heart of Kuching, offering stunning river views and proximity to key landmarks, dining, and shopping. * **Comfortable Accommodation:** Well-appointed rooms with modern amenities and climate control for a restful stay. * **Excellent Facilities:** Enjoy great breakfast options, reliable Wi-Fi, and helpful 24-hour front desk service. * **Authentic Experience:** Immerse yourself in the local culture with easy access to markets, traditional eateries, and cultural sites. Ready to experience the charm of Kuching? **Check room availability at The Waterfront Hotel Kuching** and **Book The Waterfront Hotel Kuching** today through Traveloka for the best deals. Book budget hotels in Sarawak and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Waterfront Hotel Kuching

Entertainment Facility The Waterfront Hotel Kuching
Entertainment Facility
Common Space The Waterfront Hotel Kuching
Common Space
Lobby The Waterfront Hotel Kuching
Lobby
Accommodation Services The Waterfront Hotel Kuching
Accommodation Services
Exterior The Waterfront Hotel Kuching
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Poolside bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool
  • Sauna

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Waterfront Hotel Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Rooms by selected floor levels closed temporarily from 1-9-2025 to 30-6-2027.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Waterfront Hotel Kuching
208
Number of floors in The Waterfront Hotel Kuching
7
Another facilities in The Waterfront Hotel Kuching
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about The Waterfront Hotel Kuching

What are available facilities at The Waterfront Hotel Kuching?
There are top facilites at The Waterfront Hotel Kuching such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Waterfront Hotel Kuching?
The standard check-in time at The Waterfront Hotel Kuching is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Waterfront Hotel Kuching provide breakfast?
Yes, The Waterfront Hotel Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Waterfront Hotel Kuching?
The Waterfront Hotel Kuching has a 5.0-star rating.
How many floors does The Waterfront Hotel Kuching have?
The Waterfront Hotel Kuching has 7.
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The Waterfront Hotel Kuching reviews and ratings

8.7
Very Good
From 892 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (10)
Distance to City Center (9)
Staff Friendliness (8)
Room Space (8)
Bedroom (7)
Taste (7)
Variety (7)
Wifi (6)
Bathroom (6)
Accessibility (5)
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Traveller Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
Phang H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The location is strategic. Easy to explore around.
Find this review helpful?
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
We booked a room with a river view, and it was well worth the extra price. Breakfast was very satisfying, and the staff were helpful and accommodating. It would have been nice to use the swimming pool, but we felt discouraged after seeing many people swimming in T-shirts and non-swimwear.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Fun, great staff, BF is always delicious, lots of choices and very easy access 👍
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
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Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
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U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
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L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 60 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
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Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 94 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 110 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
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Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 113 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
Find this review helpful?
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
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Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 208 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
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Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
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Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 224 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
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1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
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NOOR H. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 245 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
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Number of reviews per page
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Exterior 4 The Waterfront Hotel Kuching

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 892 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (10)
Distance to City Center (9)
Staff Friendliness (8)
Room Space (8)
Bedroom (7)
Taste (7)
Variety (7)
Wifi (6)
Bathroom (6)
Accessibility (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
Phang H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The location is strategic. Easy to explore around.
Find this review helpful?
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
We booked a room with a river view, and it was well worth the extra price. Breakfast was very satisfying, and the staff were helpful and accommodating. It would have been nice to use the swimming pool, but we felt discouraged after seeing many people swimming in T-shirts and non-swimwear.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Fun, great staff, BF is always delicious, lots of choices and very easy access 👍
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See original
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
Find this review helpful?
Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
Translated by Google Icon
See original
Find this review helpful?
U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
Find this review helpful?
L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 60 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
Translated by Google Icon
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Find this review helpful?
Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 94 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 110 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
Find this review helpful?
Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 113 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
Find this review helpful?
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
Find this review helpful?
Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 208 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
Find this review helpful?
Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
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9.7
/10
Reviewed 216 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
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Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
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9.7
/10
Reviewed 224 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
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Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
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NOOR H. B. S.
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9.7
/10
Reviewed 227 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
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9.7
/10
Reviewed 245 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
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