The Waterfront Hotel Kuching

Hotels
Finding rooms for you...
8.8
/10
Very Good
1,511 reviews

What Guests Say About Their Stay

Room Space (12)
Variety (12)
Distance To City Center (11)
Staff Friendliness (11)

h***i

10.0
/ 10
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!

L***m

10.0
/ 10
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!

Sharifah Z.

9.7
/ 10
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.

Yunus Tjen

9.7
/ 10
Strategic location, adjacent to the plaza merdeka mall so easy for shopping and culinary.
See original

Lea

9.7
/ 10
Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!
In the Area
See Map
68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Waterfront Hotel Kuching is a hotel is located at Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Waterfront Hotel Kuching

68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
Discover More Places
Lobby The Waterfront Hotel Kuching
Lobby 2 The Waterfront Hotel Kuching

Discover More About The Waterfront Hotel Kuching

Discover The Waterfront Hotel Kuching: Your Gateway to Sarawak's Charm

Welcome to The Waterfront Hotel Kuching, a premier accommodation choice nestled in the heart of Sarawak, Malaysia. If you're seeking a comfortable and convenient base to explore the vibrant culture and stunning natural beauty of this unique region, look no further. Room rates at The Waterfront Hotel Kuching start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Waterfront Hotel Kuching Location

Situated in the bustling heart of Kuching, The Waterfront Hotel Kuching boasts a prime location at 68, Jalan Tun Abang Haji Openg,, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93000. This central position places you just a stone's throw from the city centre, offering unparalleled access to the city's most iconic landmarks and attractions. Imagine stepping out and being greeted by the vibrant atmosphere of the Sarawak River waterfront, with its lively promenade and captivating views. The hotel is conveniently located within easy reach of major transport hubs, ensuring seamless travel throughout your stay. The surrounding area is alive with a rich tapestry of local life, from bustling markets to charming heritage streets, all within a comfortable stroll.

The Waterfront Hotel Kuching Facilities & Services

Facilities for guests at The Waterfront Hotel Kuching are designed to ensure a relaxing and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre, open daily from 6:00 AM to 10:00 PM, allowing you to maintain your workout routine. Access is complimentary for all guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, with secure parking options for peace of mind. Fees may apply and are charged in AUD.
  • A dedicated concierge service is available to assist with tour bookings, restaurant reservations, and local recommendations.
  • For families travelling with young ones, The Waterfront Hotel Kuching offers a children's play area, ensuring entertainment for the little ones.

The Waterfront Hotel Kuching Room Types

A diverse range of room types of The Waterfront Hotel Kuching are available to suit every traveller's needs. Whether you're a solo adventurer, a couple on a romantic getaway, or a family exploring Sarawak, you'll find the perfect sanctuary.
  • Deluxe Room:

    Offering comfortable accommodation with either a city view or a river view. These rooms are strictly non-smoking and some feature a bathtub for added relaxation.
  • Executive Suite:

    For those seeking a little more space and luxury, the Executive Suite provides enhanced amenities and stunning vistas. These are non-smoking rooms, and a bathtub is available in select suites.
  • Family Room:

    Designed to accommodate families, these spacious rooms offer ample room to spread out. Available with city views and are strictly non-smoking. Bathtubs are not standard in this room type.
Please note that all rooms at The Waterfront Hotel Kuching are strictly non-smoking. While pet-friendly rooms are not a standard offering, please inquire directly with the hotel for any specific arrangements or policies.

The Waterfront Hotel Kuching Dining & Restaurants

Savour the diverse culinary offerings at The Waterfront Hotel Kuching, where delicious meals and refreshing beverages await.
  • The Riverview Cafe:

    Start your day with an artisanal breakfast buffet featuring local and international delights. Open daily from 6:30 AM to 10:30 AM, with an estimated price per person of AUD $25.
  • The Heritage Lounge:

    Enjoy a relaxed atmosphere with light snacks and a selection of local and international beverages. Open from 11:00 AM to 11:00 PM daily. Light snacks are priced from AUD $10.

The Waterfront Hotel Kuching Nearby Attractions and Activities

Immerse yourself in the rich culture and natural wonders surrounding The Waterfront Hotel Kuching.
  • Sarawak Cultural Village:

    Step back in time and experience the traditional lifestyles of Sarawak's diverse ethnic groups.
  • Semenggoh Wildlife Centre:

    Witness the incredible semi-wild orangutans in their natural habitat.
  • Bako National Park:

    Explore diverse ecosystems, from pristine beaches to dense rainforest, and encounter unique wildlife.
  • Main Bazaar:

    Discover local handicrafts, souvenirs, and traditional Sarawakian products.
  • Fort Margherita:

    A historic landmark offering panoramic views of the Sarawak River and the city.
If you are looking for other activities around The Waterfront Hotel Kuching, check out the best deals on Traveloka: Recommended activities in Kuching!

How to Get to The Waterfront Hotel Kuching from the Airport

Getting to The Waterfront Hotel Kuching from the airport is straightforward, with several convenient options available. The airport transfer service of The Waterfront Hotel Kuching can be arranged for a seamless arrival.
  • Airport Taxi:

    Metered airport taxis are readily available outside the arrivals hall. The journey to The Waterfront Hotel Kuching typically takes around 20-30 minutes, with fares estimated between AUD $20 - $30.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often cost-effective transfer. Prices are comparable to taxis.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer directly with The Waterfront Hotel Kuching. Contact the hotel for pricing and booking details. This is an excellent option for the airport transfer services.
To find out exactly how to get to The Waterfront Hotel Kuching, the hotel concierge can provide detailed directions and assistance.

Summary of Why You Should Choose to Stay at The Waterfront Hotel Kuching

Room availability at The Waterfront Hotel Kuching ensures that your perfect stay is just a booking away. When considering Booking The Waterfront Hotel Kuching, here are the top reasons to make it your home away from home:
  • Prime location with easy access to Kuching's main attractions and the vibrant waterfront.
  • A range of comfortable and well-appointed room types to suit all travellers.
  • Excellent on-site dining options offering local and international flavours.
  • Comprehensive facilities including a swimming pool and fitness centre for a relaxing stay.
  • Friendly and professional service, embodying true Malaysian hospitality.
Book your unforgettable Sarawak adventure today and experience the best of Kuching at The Waterfront Hotel Kuching. For great deals and easy booking, visit Traveloka. Book budget hotels in Sarawak and Easily book domestic and international flights at low prices.

All facilities in The Waterfront Hotel Kuching

Swimming Pool The Waterfront Hotel Kuching
Swimming Pool
Functional Hall The Waterfront Hotel Kuching
Functional Hall
Lobby The Waterfront Hotel Kuching
Lobby
Accommodation Services The Waterfront Hotel Kuching
Accommodation Services
Exterior The Waterfront Hotel Kuching
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Poolside bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool
  • Sauna

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Waterfront Hotel Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Rooms by selected floor levels closed temporarily from 1-9-2025 to 31-3-2027.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Waterfront Hotel Kuching
208
Number of floors in The Waterfront Hotel Kuching
7
Another facilities in The Waterfront Hotel Kuching
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about The Waterfront Hotel Kuching

What are available facilities at The Waterfront Hotel Kuching?
There are top facilites at The Waterfront Hotel Kuching such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Waterfront Hotel Kuching?
The standard check-in time at The Waterfront Hotel Kuching is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Waterfront Hotel Kuching provide breakfast?
Yes, The Waterfront Hotel Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Waterfront Hotel Kuching?
The Waterfront Hotel Kuching has a 5.0-star rating.
How many floors does The Waterfront Hotel Kuching have?
The Waterfront Hotel Kuching has 7.
See All

The Waterfront Hotel Kuching reviews and ratings

8.7
Very Good
From 890 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (10)
Distance to City Center (8)
Staff Friendliness (8)
Room Space (8)
Bedroom (7)
Taste (7)
Variety (7)
Wifi (6)
Bathroom (6)
Accessibility (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
We booked a room with a river view, and it was well worth the extra price. Breakfast was very satisfying, and the staff were helpful and accommodating. It would have been nice to use the swimming pool, but we felt discouraged after seeing many people swimming in T-shirts and non-swimwear.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun, great staff, BF is always delicious, lots of choices and very easy access 👍
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
Find this review helpful?
Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
Translated by Google Icon
See original
Find this review helpful?
U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
Find this review helpful?
L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
Translated by Google Icon
See original
Find this review helpful?
Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 88 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
Find this review helpful?
Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
Find this review helpful?
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 117 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 122 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
Find this review helpful?
Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 201 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
Find this review helpful?
Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 210 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
Find this review helpful?
Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 217 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
Read More
1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Profile Picture
NOOR H. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 220 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 238 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
Find this review helpful?
Mohd f. M. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 289 week(s) ago
Great hotel best cleanliness maintained room excellent.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jan 2021
Dear Mohd, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us! The team will be delighted to read your compliments on their hospitality. We work hard to show warmth to all our guests and your lovely feedback indeed is motivation for us to know that we managed to achieve that! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Waterfront Hotel Kuching

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 890 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (10)
Distance to City Center (8)
Staff Friendliness (8)
Room Space (8)
Bedroom (7)
Taste (7)
Variety (7)
Wifi (6)
Bathroom (6)
Accessibility (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
We booked a room with a river view, and it was well worth the extra price. Breakfast was very satisfying, and the staff were helpful and accommodating. It would have been nice to use the swimming pool, but we felt discouraged after seeing many people swimming in T-shirts and non-swimwear.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun, great staff, BF is always delicious, lots of choices and very easy access 👍
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
Find this review helpful?
Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
Translated by Google Icon
See original
Find this review helpful?
U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
Find this review helpful?
L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
Translated by Google Icon
See original
Find this review helpful?
Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 88 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
Find this review helpful?
Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
Find this review helpful?
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 117 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 122 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
Find this review helpful?
Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 201 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
Find this review helpful?
Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 210 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
Find this review helpful?
Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 217 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
Read More
1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Profile Picture
NOOR H. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 220 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 238 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
Find this review helpful?
Mohd f. M. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 289 week(s) ago
Great hotel best cleanliness maintained room excellent.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jan 2021
Dear Mohd, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us! The team will be delighted to read your compliments on their hospitality. We work hard to show warmth to all our guests and your lovely feedback indeed is motivation for us to know that we managed to achieve that! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager
Number of reviews per page
20
40