The Waterfront Hotel Kuching

Hotels
8.8
/10
Very Good
1,504 reviews

What Guests Say About Their Stay

Room Space (11)
Distance To City Center (10)
Staff Friendliness (10)
Bedroom (10)

h***i

10.0
/ 10
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!

L***m

10.0
/ 10
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!

Sharifah Z.

9.7
/ 10
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.

Yunus Tjen

9.7
/ 10
Strategic location, adjacent to the plaza merdeka mall so easy for shopping and culinary.
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Lea

9.7
/ 10
Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!
In the Area
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68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Waterfront Hotel Kuching is a hotel is located at Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Waterfront Hotel Kuching Address: Map & Location

68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000
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The Waterfront Hotel Kuching Rates per Night

Planning a trip and wondering about The Waterfront Hotel Kuching hotel rates? You're in the right place! Finding the perfect hotel at the right price is key to a fantastic getaway. Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel promotions.

The Waterfront Hotel Kuching room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Waterfront Hotel Kuching hotel rates? Keep reading to discover how to snag the best deals!

The Waterfront Hotel Kuching Location & Address

Wondering where to find The Waterfront Hotel Kuching? Knowing the hotel address and location is the first step in planning your trip. The Waterfront Hotel Kuching is located at 68, Jalan Tun Abang Haji Openg,, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93000. It's situated in the heart of Kuching, Sarawak, Malaysia, known for its vibrant culture and delicious food scene. The hotel is approximately 10 km from the city center.

How to go to The Waterfront Hotel Kuching from Airport

Getting from the airport to The Waterfront Hotel Kuching is a breeze! Several options are available to make your transfer smooth and easy. Here's a breakdown of how to get from Kuching International Airport (KCH) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (most convenient): Ride-hailing services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (most economical): Some hotels offer airport shuttle services. Check with The Waterfront Hotel Kuching to see if they provide this service.

Tips: For the most convenient route, consider using a ride-hailing service or a taxi. These options offer door-to-door service and minimize travel time.

The Waterfront Hotel Kuching Reviews & Summary

Want to know what other travelers think about The Waterfront Hotel Kuching? Hotel reviews offer valuable insights into the guest experience. Discover what makes this hotel a popular choice for travelers seeking comfort and convenience.

Guests rave about the hotel's prime location, friendly staff, and comfortable rooms. A standout feature is the stunning views of the Sarawak River. One guest shared, "The Waterfront Hotel Kuching exceeded my expectations! The location is perfect, and the staff is incredibly helpful. I highly recommend it!"

The Waterfront Hotel Kuching Room Types Available

Choosing the right room is essential for a comfortable stay. The Waterfront Hotel Kuching offers a variety of room types to suit different needs and preferences. Here's a look at the available room categories:

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Premier Room: Features enhanced amenities and often includes a balcony.
  • Family Suite: Designed for families, providing ample space and multiple beds.
  • River View Room: Enjoy breathtaking views of the Sarawak River.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in The Waterfront Hotel Kuching

The Waterfront Hotel Kuching provides a range of hotel amenities to enhance your stay. From relaxation to recreation, the hotel has something for everyone. Here's a look at the facilities available:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel's fitness center.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Bar: Relax and unwind with a drink at the hotel bar.

Operating hours and extra fees may apply. Please check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in The Waterfront Hotel Kuching

Dining at The Waterfront Hotel Kuching is a treat! Whether you're looking for a hearty buffet or a casual cafe experience, the hotel has options to satisfy your cravings. Here's a glimpse of the dining choices:

  • Restaurant: Offers a variety of local and international dishes. Price per person: approximately $20.
  • Cafe: Serves light meals, snacks, and beverages.

Check for special dishes and opening hours.

The Waterfront Hotel Kuching Airport pickups and How to Book

Need a hassle-free transfer from the airport? The Waterfront Hotel Kuching offers airport pick-up services to make your arrival smooth and easy. Here's how to book:

The hotel provides airport pick-up services. To arrange a pick-up, contact the hotel in advance, preferably at least 24 hours before your arrival. Provide your flight details and estimated arrival time. This ensures a comfortable and convenient transfer to the hotel.

Nearby MRT Station & Bus Stops

Getting around Kuching is easy with convenient public transport options. Here's a look at the nearby MRT stations and bus stops:

  • Bus Stop: Several bus stops are located within walking distance of the hotel.

Public transport cards are available for purchase at various locations. Check local transport websites for details.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Waterfront Hotel Kuching? Kuching offers a variety of attractions perfect for families and kids. Here are some nearby places to visit:

  • Sarawak Museum: Explore the rich history and culture of Sarawak. Entry is free.
  • Kuching Waterfront: Enjoy a scenic walk along the riverfront.
  • Semenggoh Nature Reserve: See orangutans in their natural habitat. Entry fee: approximately $3.
  • Cat Museum: A unique museum dedicated to all things cats. Entry is free.
  • Tua Pek Kong Temple: Visit this historic Chinese temple.

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Where to eat near The Waterfront Hotel Kuching (Kuching)

Exploring the local food scene is a must when visiting Kuching! Here are some great places to eat near The Waterfront Hotel Kuching:

Cafes/Restaurants:

  • Top Spot Food Court: A popular seafood destination.
  • Bla Bla Bla Cafe: Offers a variety of dishes in a cozy setting.
  • James Brooke Bistro: Serves Western and local cuisine.

Local Street Food:

  • Laksa: A must-try Sarawakian dish.
  • Kolo Mee: A local noodle dish.
  • Satay: Grilled meat skewers.
  • Oyster Omelette: A savory omelette with oysters.
  • Belacan Bee Hoon: Rice vermicelli with shrimp paste.

Shopping places near The Waterfront Hotel Kuching (Kuching)

Need to do some shopping during your stay? Here are some shopping places near The Waterfront Hotel Kuching:

  • Plaza Merdeka: A modern shopping mall with various retail outlets.
  • The Spring Shopping Mall: A large mall with a wide selection of shops.
  • Kuching Waterfront Bazaar: A market for souvenirs and local products.

Other Places to Stay Near The Waterfront Hotel Kuching

Looking for alternative accommodations near The Waterfront Hotel Kuching? Here are some other hotels in Kuching to consider:

Luxury/5-6 Star Hotels Nearby:

  • Hilton Kuching
  • Pullman Kuching
  • The Waterfront Hotel Kuching

For 5-star:

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4-Star Hotels Nearby:

  • Grand Margherita Hotel
  • Citadines Uplands Kuching
  • Imperial Hotel Kuching

For 4-star:

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3-Star Hotels Nearby:

  • The Marian Boutique Lodging House
  • Ariva Gateway Kuching
  • Harbour View Hotel

For 3-star:

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Hotel availability and room booking

Ready to book your stay at The Waterfront Hotel Kuching? Finding hotel availability and making reservations is easy with Traveloka. Check for room booking options and secure your stay today.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in The Waterfront Hotel Kuching

Swimming Pool The Waterfront Hotel Kuching
Swimming Pool
Functional Hall The Waterfront Hotel Kuching
Functional Hall
Lobby The Waterfront Hotel Kuching
Lobby
Accommodation Services The Waterfront Hotel Kuching
Accommodation Services
Exterior The Waterfront Hotel Kuching
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Poolside bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool
  • Sauna

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Waterfront Hotel Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Rooms by selected floor levels closed temporarily from 1-9-2025 to 31-3-2027.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Waterfront Hotel Kuching
208
Number of floors in The Waterfront Hotel Kuching
7
Another facilities in The Waterfront Hotel Kuching
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in The Waterfront Hotel Kuching

What are available facilities at The Waterfront Hotel Kuching?
There are top facilites at The Waterfront Hotel Kuching such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Waterfront Hotel Kuching?
Check-in time at The Waterfront Hotel Kuching is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Waterfront Hotel Kuching provide breakfast?
Yes, The Waterfront Hotel Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Waterfront Hotel Kuching?
The Waterfront Hotel Kuching is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Waterfront Hotel Kuching have?
The Waterfront Hotel Kuching has 7 floors.
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More Reviews from Other Guests in The Waterfront Hotel Kuching

8.7
Very Good
From 886 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (9)
Distance to City Center (7)
Staff Friendliness (7)
Room Space (7)
Bedroom (6)
Wifi (5)
Bathroom (5)
Taste (5)
Variety (5)
Accessibility (4)
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Traveler Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
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Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
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U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
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L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
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Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 85 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 100 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
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Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
Find this review helpful?
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 114 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 119 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
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Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 198 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
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Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 207 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
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Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 214 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
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1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
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NOOR H. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 217 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 235 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
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Mohd f. M. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
Great hotel best cleanliness maintained room excellent.
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Accommodation's Reply
06 Jan 2021
Dear Mohd, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us! The team will be delighted to read your compliments on their hospitality. We work hard to show warmth to all our guests and your lovely feedback indeed is motivation for us to know that we managed to achieve that! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager
Jalalulhida Rasi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 298 week(s) ago
Hotel in tgh2 city and the best shopping mall in building je. Very strategic2. 3x come to kuching, children will request the same hotel because the room is very comfortable and what is our best activity to shop xperlu get in the car just walk jer. Very clean hotel and I shared 5⭐⭐⭐⭐⭐ during my stay at this hotel. Breakfast pound a lot of delicious menus. Walls who want a place close to everything can sit here. Recommended sangat2.😍
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Noraizee I.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 299 week(s) ago
Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 The Waterfront Hotel Kuching

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 886 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching
All
Surroundings (9)
Distance to City Center (7)
Staff Friendliness (7)
Room Space (7)
Bedroom (6)
Wifi (5)
Bathroom (5)
Taste (5)
Variety (5)
Accessibility (4)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Waterfront Hotel Kuching

Number of reviews per page
20
40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The room is spacious and clean. The staff at the lobby are always welcoming. The location is great, short distance to the waterfront where you can have a nice walk and about 10 minute walk to Topspot food court with delicious seafood.
Find this review helpful?
Chan S. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
it was disturbing that renovations were ongoing at 1am. the toilet is too big & far away to take the tissue paper. Should put on the left side. not enough to hang clothes in the bathroom. borrow umbrella need to sign IOU. supply tourist information brochure.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very impressive, but during breakfast at the restaurant, the waiter was slow to clean up and the drink glasses were empty without any replacements.
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U***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
clean, friendly staf and near to river and culture festival
1 people find it helpful
h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The staff was very friendly and accommodating. My daughter enjoyed the pool so much! It was an enjoyable stay with The Waterfront Hotel. Highly recommended!
Find this review helpful?
L***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
A very strategic location, close to Chinatown, Little India, and tourist attractions. The mall is just a stone's throw away.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
friendly service, super clean room, epic room atmosphere. Thank you, will definitely come here again
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Irene S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 85 week(s) ago
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
3 people find it helpful
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 100 week(s) ago
This hotel is directly in front of Carpenter Street. Walkable distance to Riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the Sarawak Laksa! Yummy with fresh and juicy prawn! Highly recommend!
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Sharifah Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Club room was great—exclusive check-in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from the room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset, and sunrise from our room that has a tall window.
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N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 114 week(s) ago
1. The staff was very friendly. 2. Easy to access shopping mall, Waterfront, and many more tourist attractions. 3. Variety and delicious foods during breakfast
1 people find it helpful
aldrin q. i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 119 week(s) ago
Good day, can you please send me via email my official receipt? Name: Moh Barmm.
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Khaltinie R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 198 week(s) ago
Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk
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Accommodation's Reply
08 Sep 2022
Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Aniza Kamarulzaman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 207 week(s) ago
Good value for money. Great area and nearby shopping areas and city attractions.
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Accommodation's Reply
07 Jul 2022
Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
Sakura S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 214 week(s) ago
One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.
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1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager
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NOOR H. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 217 week(s) ago
All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.
2 people find it helpful
Accommodation's Reply
17 May 2022
Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager
magda n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 235 week(s) ago
Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.
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Mohd f. M. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
Great hotel best cleanliness maintained room excellent.
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Accommodation's Reply
06 Jan 2021
Dear Mohd, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us! The team will be delighted to read your compliments on their hospitality. We work hard to show warmth to all our guests and your lovely feedback indeed is motivation for us to know that we managed to achieve that! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager
Jalalulhida Rasi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 298 week(s) ago
Hotel in tgh2 city and the best shopping mall in building je. Very strategic2. 3x come to kuching, children will request the same hotel because the room is very comfortable and what is our best activity to shop xperlu get in the car just walk jer. Very clean hotel and I shared 5⭐⭐⭐⭐⭐ during my stay at this hotel. Breakfast pound a lot of delicious menus. Walls who want a place close to everything can sit here. Recommended sangat2.😍
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Noraizee I.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 299 week(s) ago
Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.
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1 people find it helpful
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