Cielo Maya Beach Tulum

Hotels
Finding rooms for you...
8.8
/10
Very Good
630 reviews

What Guests Say About Their Stay

Rhoda Faye

10.0
/ 10
Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.

Sylvain

10.0
/ 10
The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time.

James

10.0
/ 10
Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.
See translation
In the Area
See Map
TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Cielo Maya Beach Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Cielo Maya Beach Tulum

TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760
Discover More Places
Lobby Cielo Maya Beach Tulum
Exterior 2 Cielo Maya Beach Tulum

Discover More About Cielo Maya Beach Tulum

Location


Cielo Maya Beach Tulum is located in area / city Tulum.

About Cielo Maya Beach Tulum

Not only located within easy reach of various places of interests for your adventure, but staying at Cielo Maya Beach Tulum will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Cielo Maya Beach Tulum, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Cielo Maya Beach Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Cielo Maya Beach Tulum.

All facilities in Cielo Maya Beach Tulum

Bar, Cafe and Lounge Cielo Maya Beach Tulum
Bar, Cafe and Lounge
Swimming Pool Cielo Maya Beach Tulum
Swimming Pool
Entertainment Facility Cielo Maya Beach Tulum
Entertainment Facility
Common Space Cielo Maya Beach Tulum
Common Space
Lobby Cielo Maya Beach Tulum
Lobby

Things to Do

  • Beach umbrella
  • TV lounge
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Private beach
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Breakfast
  • Snack bar

Sports and Recreations

  • Game room
  • Snorkeling

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Cielo Maya Beach Tulum

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cielo Maya Beach Tulum
18
Number of floors in Cielo Maya Beach Tulum
2
Another facilities in Cielo Maya Beach Tulum
Beach umbrella, TV lounge, Outdoor pool, Picnic area, Garden

Frequently asked questions about Cielo Maya Beach Tulum

What are available facilities at Cielo Maya Beach Tulum?
There are top facilites at Cielo Maya Beach Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cielo Maya Beach Tulum?
The standard check-in time at Cielo Maya Beach Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cielo Maya Beach Tulum provide breakfast?
Yes, Cielo Maya Beach Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cielo Maya Beach Tulum?
Cielo Maya Beach Tulum has a 4.0-star rating.
How many floors does Cielo Maya Beach Tulum have?
Cielo Maya Beach Tulum has 2.
See All

Cielo Maya Beach Tulum reviews and ratings

8.8
Very Good
From 630 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Cielo Maya Beach Tulum

Number of reviews per page
20
40
Top reviews
Rhoda Faye
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.
Read More
erica
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great trip
Sylvain
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time.
Read More
arturo
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room Staff very attentive Breakfast very good
Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Its a perfectly stay
Issael
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was absolutely amazing. Would diffinately return
Candace M
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wow. Just wow. We will for sure be back!
James
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.
Sandra
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

El hotel esta perfecto para descanso, comida estupenda, la limpieza excelente, el personal muy servicial y la piscina fantastica, solo recominedo que debes rentar carro. Muy buena eleccion para mis vacaciones !
Darleta
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.
Yolanda
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The power went out 2 out of 4 nights of my stay. No accommodations made are advise onwhat to do. We were in complete darkness for several hours. Also, there was construction ended on the roof. Very loud, not relaxing.
Tracy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful oceanfront room and kayaking by the beach
Kevin
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.
Sharon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.
Kay
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.
Read More
Janice
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent.
Sharon
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better
Trupti
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.
Christian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!
Chele
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was incredible, room was immaculate. Beautiful view.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Cielo Maya Beach Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 630 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Cielo Maya Beach Tulum

Number of reviews per page
20
40
Top reviews
Rhoda Faye
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.
Read More
erica
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great trip
Sylvain
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time.
Read More
arturo
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room Staff very attentive Breakfast very good
Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Its a perfectly stay
Issael
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was absolutely amazing. Would diffinately return
Candace M
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wow. Just wow. We will for sure be back!
James
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.
Sandra
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

El hotel esta perfecto para descanso, comida estupenda, la limpieza excelente, el personal muy servicial y la piscina fantastica, solo recominedo que debes rentar carro. Muy buena eleccion para mis vacaciones !
Darleta
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.
Yolanda
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The power went out 2 out of 4 nights of my stay. No accommodations made are advise onwhat to do. We were in complete darkness for several hours. Also, there was construction ended on the roof. Very loud, not relaxing.
Tracy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful oceanfront room and kayaking by the beach
Kevin
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.
Sharon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.
Kay
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.
Read More
Janice
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent.
Sharon
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better
Trupti
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.
Christian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!
Chele
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was incredible, room was immaculate. Beautiful view.
Number of reviews per page
20
40