Does Cielo Maya Beach Tulum have parking?

Yes, Cielo Maya Beach Tulum does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Cielo Maya Beach Tulum offer airport transfers?

Yes, Cielo Maya Beach Tulum offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about Cielo Maya Beach Tulum?

Traveloka users who have stayed at Cielo Maya Beach Tulum have praised its Room Comfort, Cleanliness, Location.

AUD | EN

Explore

Support

Search Hotels

Cielo Maya Beach Tulum

Name: Cielo Maya Beach Tulum
Address: TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760, TanKah III, Mza 3, Lot. 36, Estado de Quintana Roo, 77760, Mexico
Rating: 9

Hotels

9.0

/10

Exceptional

624 reviews

What Guests Say About Their Stay

James

10.0

/ 10

Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.

See translation

Sandra

10.0

/ 10

El hotel esta perfecto para descanso, comida estupenda, la limpieza excelente, el personal muy servicial y la piscina fantastica, solo recominedo que debes rentar carro. Muy buena eleccion para mis vacaciones !

See translation

Darleta

10.0

/ 10

The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.

In the Area

See Map

TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Cielo Maya Beach Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Cielo Maya Beach Tulum

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Cielo Maya Beach Tulum

TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760

Discover More Places

Discover More About Cielo Maya Beach Tulum

General

Near LabnaHa Ecopark Adventures

Location

When you stay at Cielo Maya Beach Tulum in Tulum, you'll be on the waterfront, just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. This beach hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Soliman Bay - 0.1 km / 0.1 mi
Cenote Manatí - 0.1 km / 0.1 mi
Tulum National Park - 1 km / 0.6 mi
Jaguar Park - 1.3 km / 0.8 mi
LabnaHa Ecopark Adventures - 4.2 km / 2.6 mi
Maya Adrenaline - 4.3 km / 2.7 mi
Cenotes Labnaha - 4.5 km / 2.8 mi
Cenote Tortugas - 4.7 km / 2.9 mi
Tulum Letters - 6.7 km / 4.2 mi
Tulum Beer Spa - 6.8 km / 4.2 mi
Xcacelito Beach - 8.3 km / 5.2 mi
Xcacel-Xcacelito Sanctuary - 8.6 km / 5.4 mi
Tulum Tower - 9.1 km / 5.7 mi
Casa del Cenote - 9.5 km / 5.9 mi
Temple of the Descending God - 9.5 km / 5.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 51.7 km / 32.1 mi
Cancun Intl. Airport (CUN) - 110.3 km / 68.5 mi

Facilities

Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Grab a bite to eat at the hotel's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Cielo Maya Beach Tulum

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Things to Do

Beach umbrella
TV lounge
Outdoor pool
Picnic area
Garden
Beach towel
Private beach
Spa
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Welcoming drinks
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

General

Smoking area
Rooftop terrace
Parking
Terrace

Public Facilities

Parking
Safety deposit box
Coffee shop

Transportation

Area shuttle
Airport transfer

Food and Drinks

Breakfast
Snack bar

Sports and Recreations

Game room
Snorkeling

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Cielo Maya Beach Tulum

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

Read All

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cielo Maya Beach Tulum	18
Number of floors in Cielo Maya Beach Tulum	2
Another facilities in Cielo Maya Beach Tulum	Beach umbrella, TV lounge, Outdoor pool, Picnic area, Garden

Frequently asked questions about Cielo Maya Beach Tulum

What are available facilities at Cielo Maya Beach Tulum?

There are top facilites at Cielo Maya Beach Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cielo Maya Beach Tulum?

The standard check-in time at Cielo Maya Beach Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Cielo Maya Beach Tulum provide breakfast?

Yes, Cielo Maya Beach Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cielo Maya Beach Tulum?

Cielo Maya Beach Tulum has a 4.0-star rating.

How many floors does Cielo Maya Beach Tulum have?

Cielo Maya Beach Tulum has 2.

See All

Cielo Maya Beach Tulum reviews and ratings

Overall Ratings & Reviews Cielo Maya Beach Tulum

Other sources (624)

9.0

Exceptional

From 624 reviews

Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveller Reviews Cielo Maya Beach Tulum

Number of reviews per page

Top reviews

James

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Muy buen hotel, desayunos ricos y el personal más amable. Muchas gracias por hacer nuestra estadía muy cómoda.

Sandra

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Darleta

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was delicious and served promptly. The view from our room was spectacular! We woke up to a beautiful sunrise every morning.The hotel’s Roman-style decor is detailed and truly amazing.

Yolanda

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The power went out 2 out of 4 nights of my stay. No accommodations made are advise onwhat to do. We were in complete darkness for several hours. Also, there was construction ended on the roof. Very loud, not relaxing.

Tracy

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful oceanfront room and kayaking by the beach

Kevin

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel. Staff was great; accommodating and helpful with all my questions about what to do in the area. Location is great, right across the road from a Cenote that you can swim, snorkel, or Dive in. Free access to kayaks, snorkeling equipment, etc.

Sharon

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

There was a wonderful view of the ocean from my room. The special to sit on the balcony and watch sunrise and sunset and everything in between.

Kay

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Ideal quiet beach hotel. Small, personal friendly staff, lovely beach (yes, there are rocks but go to the end of the dock to avoid them), free snorkle gear and kayaks, a cenote just a 5 minute walk away for an interesting swim as well as a scenic beach bar/cafe. Restaurant in hotel next door as well as the cafe at Cielo (I recommend the coconut shrimp) especially with room service so you can eat on your beachside balcony. Be sure to get one of the 4 beachfront suites. Conviently located for viewing the ruins and cenotes either by car or taxi.

Janice

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast okay, could use some more options. Staff excellent. Ocean view spectacular. Room was clean but noted black mold on black out curtains… should be replaced. Other food on menu was excellent.

Sharon

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff was always kind and helpful. The breakfast was consistently good My Ocean view was terrific Housekeeping could have been better

Trupti

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This was an amazing stay with beautiful ocean view, the lobby and the pool is too dreamy. Rooms were clean, staff was calm and helpful. Breakfast was minimal, and food taste is average.

Christian

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

My wife and I had a wonderful time! The room was wonderful clean and the view of the ocean was majestic!

Chele

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Staff was incredible, room was immaculate. Beautiful view.

Jennifer

with Partner

4.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Air conditioner was broken fixed on Tues. but was not fixed had to come back Thursday, still did not functioning properly could not turn up or down or on or off. Breakfast very limited and nothing great. No juice included. Beach small but nice. But ocean water Dark and seagasum seaweed. Love love love Mexico have been coming here for vacations for 40 years, but not so much this hotel. This is not a 9 star place!!! Must have a car!

Diane

Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The beach is rocky and shallow, so hard to swim. The pool is very cold. The staff was nice and the room clean and good. Hard to reach, pretty isolated. Food was good.

Ruth

Leisure Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and tidy, staff seemed good, at check they tried to charge me full charges but I had already deposits on the 2 rooms in advance, they said no so were going to charge me, then i persisted that I had already paid on January 15, they then checked their paper files and it was stapled right on the papers, so not hAPPY ABOUT THAT iF i HADNT PERSISTED they wouldnt have checked

jasmyne

Business and Leisure with Friends

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff were great, very kind. We were upgraded to an ocean front view, highly recommend waking up to the sun rise! However the upgrade to the better view meant we went from a two queen room to a king and a sofa. Otherwise it was great

Tiffin

Leisure Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The hotel itself is beautiful. Our room was large and pleasant. The staff are all nice. The included breakfast was fine and basic. Very good fruit, and several egg options. However, although it was included, the staff made it clear that tips were expected. One morning we left early for a tour and asked if we could have some breakfast to take with us. Yes to the fruit, which staff could approve, but no to anything else. Since we did not have a car, I had been worried about restaurants within walking distance but that was not a problem. There are a number of hotels on the road (a dirt road that parallels the beach with forest/jungle or mangrove, not sure which, on one side and hotels and private apartments on the other). Each hotel has a restaurant, meaning that there are several restaurants within easy walking distance. There is even a popular cenote a short walk away. Taxis to Tulum are expensive, so we took the Colectivo. We took it once to the Tulum Ruins and once downtown. This is a shared van and is very cheap and easy to use. But you have to walk to the main road to get it. Overall, the hotel was good value for the money.

Ladonna

Friends and Family Family

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Ate at the restaurant and was disappointed with the food quality, I grudgingly paid 75.00 for a burger and a skirt steak The exchange rate was unusually low and didn’t match my converter at all!! Staff was great, had an issue with the a/c but maintenance fixed it. Also, no elevator if you don’t mind walking up steps.

Terri

Leisure with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Awesome location on the beach. Staff were courteous and helpful.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.