Does Cielo Maya Beach Tulum offer airport transfers?

Yes, Cielo Maya Beach Tulum provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Cielo Maya Beach Tulum?

Cielo Maya Beach Tulum is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Cielo Maya Beach Tulum

Name: Cielo Maya Beach Tulum
Address: TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760, TanKah III, Mza 3, Lot. 36, Estado de Quintana Roo, 77760, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

552 reviews

What Guests Say About Their Stay

Dwayne

10.0

/ 10

Clean rooms, friendly and helpful staff, nice private beach and very good restaurant. Staff kept the beach well maintained and cleaned up seaweed.

Rosa

10.0

/ 10

Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again.

Kim

10.0

/ 10

The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.

In the Area

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TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Cielo Maya Beach Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Cielo Maya Beach Tulum

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What's around Cielo Maya Beach Tulum

TanKah III, Mza 3, Lot. 36, Tulum, Estado de Quintana Roo, Mexico, 77760

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Discover More About Cielo Maya Beach Tulum

General

Near LabnaHa Ecopark Adventures

Location

When you stay at Cielo Maya Beach Tulum in Tulum, you'll be on the waterfront, just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. This beach hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Soliman Bay - 0.1 km / 0.1 mi
Cenote Manatí - 0.1 km / 0.1 mi
Tulum National Park - 1 km / 0.6 mi
Jaguar Park - 1.3 km / 0.8 mi
LabnaHa Ecopark Adventures - 4.2 km / 2.6 mi
Maya Adrenaline - 4.3 km / 2.7 mi
Cenotes Labnaha - 4.5 km / 2.8 mi
Cenote Tortugas - 4.7 km / 2.9 mi
Tulum Letters - 6.7 km / 4.2 mi
Tulum Beer Spa - 6.8 km / 4.2 mi
Xcacelito Beach - 8.3 km / 5.2 mi
Xcacel-Xcacelito Sanctuary - 8.6 km / 5.4 mi
Tulum Tower - 9.1 km / 5.7 mi
Casa del Cenote - 9.5 km / 5.9 mi
Temple of the Descending God - 9.5 km / 5.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 51.7 km / 32.1 mi
Cancun Intl. Airport (CUN) - 110.3 km / 68.5 mi

Facilities

Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Grab a bite to eat at the hotel's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Cielo Maya Beach Tulum

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Things to Do

Beach umbrella
TV lounge
Outdoor pool
Picnic area
Garden
Beach towel
Private beach
Spa
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Welcoming drinks
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Parking
Smoke-free area
Safety deposit box
Coffee shop

General

Rooftop terrace
Parking
Terrace

Transportation

Area shuttle
Airport transfer

Food and Drinks

Breakfast
Snack bar

Sports and Recreations

Game room
Snorkeling

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Cielo Maya Beach Tulum

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, No rollaway/extra beds available, On bay, By ocean, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, No elevators

Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cielo Maya Beach Tulum	18
Number of floors in Cielo Maya Beach Tulum	2
Another facilities in Cielo Maya Beach Tulum	Beach umbrella, TV lounge, Outdoor pool, Picnic area, Garden

Frequently asked question in Cielo Maya Beach Tulum

What are available facilities at Cielo Maya Beach Tulum?

There are top facilites at Cielo Maya Beach Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cielo Maya Beach Tulum?

The standard check-in time at Cielo Maya Beach Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Cielo Maya Beach Tulum provide breakfast?

Yes, Cielo Maya Beach Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cielo Maya Beach Tulum

Cielo Maya Beach Tulum has a 4.0-star rating.

How many floors does Cielo Maya Beach Tulum have?

Cielo Maya Beach Tulum has 2.

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More Reviews from Other Guests in Cielo Maya Beach Tulum

Overall Ratings & Reviews Cielo Maya Beach Tulum

Other sources (552)

8.8

Very Good

From 552 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Cielo Maya Beach Tulum

Number of reviews per page

Top reviews

Ladonna

Friends and Family Family

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Ate at the restaurant and was disappointed with the food quality, I grudgingly paid 75.00 for a burger and a skirt steak The exchange rate was unusually low and didn’t match my converter at all!! Staff was great, had an issue with the a/c but maintenance fixed it. Also, no elevator if you don’t mind walking up steps.

Terri

Leisure with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Awesome location on the beach. Staff were courteous and helpful.

Dwayne

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms, friendly and helpful staff, nice private beach and very good restaurant. Staff kept the beach well maintained and cleaned up seaweed.

Rosa

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Kim

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.

Kim

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.

Darshit

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Yes

Gerald

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This was our first time in Tulum so we weren’t sure what to expect but the hotel was wonderful. Service was excellent and it was convenient to go into town, especially if you have a car if not, a taxi was a quick ride. The town was interesting. also lots of shops, and it had free Internet in town

Lee

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Nice hotel, very quiet area. Good location with easy access to cenotes and other day trips. It was windy so we didn't get to snorkel or kayak in front of the hotel, but I'm guessing it's nice to do that when the weather is calmer. We did see turtles by the dock. Staff was super nice.

John

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Bar offer variety

Gustavo

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

Dawn

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.

Christian Joan

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Property location is greant

Marisela

Leisure with Partner

6.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Unable to get in the beach. Very disappointing

Maisam

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

Therese

Leisure with Friends

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Sohrat

4.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

Del

Leisure with Partner

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Very nice & quiet place for couples really recommended.

Azadeh

Leisure with Partner

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

Jaime

Leisure with Partner

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Excellent place Beatiful beach hotel Very courteous staff Tasty food

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.