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Mahekal Beach Front Resort & Spa
Hotels
8.6
/10
Very Good
950 reviews
What Guests Say About Their Stay
Aiman
10.0
/ 10
Their hospitality was great. The resort was very welcoming and the staff was very nice and accommodating. The only thing I didn't like was that they didn't clarify the importance of the bracelets they provide.
Deana
10.0
/ 10
My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.
Brian
10.0
/ 10
We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.
In the Area
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38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
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Available Room Types in Mahekal Beach Front Resort & Spa
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What's around Mahekal Beach Front Resort & Spa
38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Mahekal Beach Front Resort & Spa
Location
Staying at Mahekal Beach Front Resort & Spa is a good choice when you are visiting Solidaridad.
About Mahekal Beach Front Resort & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mahekal Beach Front Resort & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Mahekal Beach Front Resort & Spa.
All facilities in Mahekal Beach Front Resort & Spa
Others
Things to Do
- Shops
- Romantic proposal packages
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Spa
- Beach towel
- Library
- Pool cabanas
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Fireplace in lobby
- Banquet
- Ballroom
- Reception hall
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Sports and Recreations
- Fitness center
- Game room
- Billiard
Business Facilities
- Meeting facilities
- Conference center
Nearby Facilities
- Souvenir shop
- Hair salon
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Mahekal Beach Front Resort & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
- Airport shuttle fee: USD 302 per person (roundtrip)
- Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
- Pet fee: USD 30.25 per accommodation, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per night
- Christmas Day (December 25) Gala Dinner per adult: USD 120
- Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
- Resort fee: USD 35 per accommodation, per night
- Beach loungers
- Bicycle storage
- Fitness center access
- In-room bottled water
- In-room coffee
- In-room safe
- Lending library access
- Pool access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
- Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mahekal Beach Front Resort & Spa | 195 |
Number of floors in Mahekal Beach Front Resort & Spa | 2 |
Another facilities in Mahekal Beach Front Resort & Spa | Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked questions about Mahekal Beach Front Resort & Spa
What are available facilities at Mahekal Beach Front Resort & Spa?
There are top facilites at Mahekal Beach Front Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Mahekal Beach Front Resort & Spa?
The standard check-in time at Mahekal Beach Front Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mahekal Beach Front Resort & Spa provide breakfast?
Yes, Mahekal Beach Front Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa has a 4.0-star rating.
How many floors does Mahekal Beach Front Resort & Spa have?
Mahekal Beach Front Resort & Spa has 2.
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More Reviews from Other Guests in Mahekal Beach Front Resort & Spa
Other sources (950)
8.6
Very Good
From 950 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
9.2
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Traveller Reviews Mahekal Beach Front Resort & Spa
Number of reviews per page
20
40
Top reviews
Aiman
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Their hospitality was great. The resort was very welcoming and the staff was very nice and accommodating. The only thing I didn't like was that they didn't clarify the importance of the bracelets they provide.
Deana
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.
Jennifer
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I MISS THE NIGHTLY BUFFET. THE FOOD ON THE MENU IS NOT AS GOOD AS BEFORE.
Brian
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.
Wendy
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
What a wonderful little resort. It is truly a beautiful and tranquil place just a short walk from the main shopping and dining hub of Playa del Carmen. We extended our stay because we loved it so much!
Angela
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We wouldn't recommend the palapa roof units due to odor. The odor is stronger in some units, and less in others, but always present; they “treat” these units with a “smell good” to hide the odor, but doesn’t always work. The odor is most likely mold and mildew; this particular unit (#135) didn’t get as much sun to keep it dried out thus the stronger odor. They also spray the roofs with a flame retardant and water-resistant chemical that supposedly dries within 30-minutes and the next guest is ushered in, per the contractor spraying the unit next to ours. We moved to #96 (garden view) on the morning of our 4th day and it was perfect for our needs. You'll notice noise in all units; property is in a good location with tons of restaurants just outside the front gate. We dined on property our entire stay; we had an ocean view at breakfast buffet @ Las Olas and lunch @ Fuego each day AND a daily stop at Starbucks. Property needs maintenance and updating (pools and furniture need cleaned more regularly). No TV, but great WiFi; bring your laptop for streaming, if that’s important. Servers are incredible. BIG SHOUT OUT to Sophia, Enrique and Manuel for taking such good care of us during our stay! While there's a great view here, it's the people that make the difference and the team here is amazing and works so hard to make your stay enjoyable. Front desk was great too, no issues with overcharging etc. and they were quick to move us to a comfier unit when requested. Thank-you!!
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Shellie J
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property is gorgeous and the staff are very attentive. The atmosphere is very relaxing.We will definitely be back!!
Krystal
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room.
However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd.
We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu.
There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out?
Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*.
Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
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Jaime
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
ERNESTINA
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff clean room was perfect viewof sea
Markus
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.
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Deborah
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Skip
Elizabeth A
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is absolutely beautiful. Service was great. Just keep in mind. It’s a small private beach for a few feet and then it’s public beach to the water so that can get pretty crowded with the general public using the beach in front of the property.
Dawn
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful……
Jessica
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff is fantastic!
Mohamed Amine
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice
Melinda
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was very helpful and extremely pleasant
KELLY
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
Bonnie
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.
Andrew
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Mahekal was the ideal resort for our trip for two. We wanted a relaxing beach resort vacation for our anniversary, and that is exactly what we found at Mahekal. We chose the garden palapas room. The palapas were beautiful and full of character, the gardens were lush and well-maintained, the food was good (Las Olas for breakfast or dinner, Fuego for dinner, and anywhere on 5th Ave for lunch), and all of the staff were very kind and helpful. Everyone’s smiling here and the wildlife and plants here seem happy, too. We saw cute coatis and pacas and geckos and many birds. The beach is beautiful and lively. The sand is white and the water is clear. You have access to a wide range of loungers/parasols from within the resort all the way to the shore. No sargassum problems whatsoever in late April. All in all, amazing trip experience. We look forward to visiting again.
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Number of reviews per page
20
40
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