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Mahekal Beach Front Resort & Spa

Hotel
8.6
/10
Sangat Baik
1,000 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Andrea

10.0
/ 10
We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
Lihat terjemahan

Eldon

10.0
/ 10
Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Lihat terjemahan

Randy

10.0
/ 10
Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Lihat terjemahan
Di Kawasan
Lihat Peta
38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Penginapan di Mahekal Beach Front Resort & Spa ialah pilihan yang baik apabila anda melawat Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Mahekal Beach Front Resort & Spa

38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lain-lain Mahekal Beach Front Resort & Spa
Lain-lain 2 Mahekal Beach Front Resort & Spa

Ketahui Lebih Lanjut Mengenai Mahekal Beach Front Resort & Spa

Lokasi


Penginapan di Mahekal Beach Front Resort & Spa ialah pilihan yang baik apabila anda melawat Solidaridad.

Tentang Mahekal Beach Front Resort & Spa

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Mahekal Beach Front Resort & Spa eksklusif untuk anda.

Mahekal Beach Front Resort & Spa adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Mahekal Beach Front Resort & Spa.

Semua kemudahan dari Mahekal Beach Front Resort & Spa

Lain-lain Mahekal Beach Front Resort & Spa
Lain-lain

Aktiviti

  • Kedai
  • Pakej lamaran romantik
  • Payung pantai
  • Tab panas
  • Kolam renang terbuka
  • Bar di tepi kolam renang
  • Spa
  • Tuala pantai
  • Perpustakaan
  • Sauna
  • Kabana kolam renang (surcaj)
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Kawasan merokok
  • Pendiangan di lobi
  • Bankuet
  • Dewan besar
  • Dewan sambutan
  • Teres

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar pantai
  • Sarapan
  • Bar snek

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Restoran
  • Peti keselamatan

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan
  • Biliard

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Pusat persidangan

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Dalam Bilik

  • TV

Polisi Penginapan & Maklumat Umum di Mahekal Beach Front Resort & Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Fi untuk sarapan pesanan masak: kira-kira USD 27 untuk dewasa dan USD 27 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 302 seorang (perjalanan pergi balik)
  • Bayaran pengangkutan ulang-alik lapangan terbang bagi setiap kanak-kanak: USD 302 (perjalanan pergi balik), (dari 5 hingga 12 tahun)
  • Bayaran haiwan kesayangan: USD 30.25 setiap penginapan, semalam
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: USD 100.00 semalam
  • Makan Malam Gala Hari Krismas (25 Disember) bagi setiap orang dewasa: USD 120
  • Makan Malam Gala Hari Krismas (25 Disember) bagi setiap kanak-kanak: USD 60 (dari 5 hingga 12 tahun)
  • Cukai bandar raya dikenakan: USD 3.28 setiap penginapan semalam
  • Fi tempat peranginan: USD35 setiap penginapan, semalam
Bayaran tempat peranginan ini merangkumi:
  • Pelepak pantai
  • Tempat simpanan basikal
  • Penggunaan pusat kecergasan
  • Air botol dalam bilik
  • Sajian kopi dalam bilik
  • Penggunaan peti besi dalam bilik
  • Akses ke pustaka peminjaman
  • Penggunaan kolam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit dan wang tunai
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Pesta dan acara (termasuk perhimpunan keluarga, parti hari lahir dan majlis perkahwinan) dibenarkan di tapak hartanah; pengunjung maksimum: 100
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, pengadang tingkap, dan lampu luar
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Jika anda merancang untuk tiba selepas 17:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Hartanah ini terletak berhampiran beberapa bar dan kelab malam yang mungkin mengganggu keamanan dan ketenangan resort. Fi perkhidmatan mandatori yang disenaraikan, dikumpul semasa daftar masuk, hanya dikenakan untuk tempahan Merangkumi Semua.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Mahekal Beach Front Resort & Spa
195
Bilangan tingkat di Mahekal Beach Front Resort & Spa
2
Fasilitas lain di Mahekal Beach Front Resort & Spa
Kedai, Pakej lamaran romantik, Payung pantai, Tab panas, Kolam renang terbuka

Soalan lazim tentang Mahekal Beach Front Resort & Spa

Apa facilities yang tersedia di Mahekal Beach Front Resort & Spa?
Berikut facilities yang ada di Mahekal Beach Front Resort & Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Mahekal Beach Front Resort & Spa?
Masa check-in di Mahekal Beach Front Resort & Spa bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Mahekal Beach Front Resort & Spa menyediakan sarapan pagi?
Ya, Mahekal Beach Front Resort & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Mahekal Beach Front Resort & Spa

Penilaian & Ulasan Keseluruhan Mahekal Beach Front Resort & Spa

Sumber lain (1,000)
8.6
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mahekal Beach Front Resort & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Andrea
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
Read More
Eldon
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Jeannette
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

This resort needs a major update. Everything is worn down and dirty, the bungalows stink. I did not enjoy my stay at all.
Sihem
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

On a tout apprécié dans cet hôtel
Randy
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Nicole
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great staff, beautiful location
Walid
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Room were clean
Pamela
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Boris
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

All is perfect
Jonathan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

If you’re going to Expedia. You may think that this is all inclusive. It is but you have to pay extra for it! With the all inclusive and the extra fees, the hotel throws at you. Expect to spend about $1900 extra. Just under 1600 for the all-inclusive. And 300 and extra. Once I got past the initial shock of extra fees. It was an amazing resort! I would suggest getting a room in the upper 100s room. Far enough away from the music. We stayed in 179. Great room, great staff, and amazing food! Absolutely beautiful here. They don’t runoff the wildlife either. Had a cute Coati that lives in a tree next to my room.
Read More
David
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.
Read More
Adrian
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.
Anthony
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
Read More
Elena
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.
Read More
Thelma Aida Zarango
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

El concepto de dormir en cabaña es muy agradable pero no se pierde la calidad de una habitación de hotel de playa. Hay cabañas con vista al mar y otras con vista al jardín. El hotel tiene una atmósfera muy agradable y su personal es muy atento. La comida es súper deli y la variedad del bufete es perfecta para todos los gustos.
Leona
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent hotel right on the water. Loved it.
Emily
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.
maria
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

It was a very nice experience. It was the first time and I would recommend this place.
Laura
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.
Jessica
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Mahekal Beach Front Resort & Spa

Penafian

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Penilaian & Ulasan Keseluruhan Mahekal Beach Front Resort & Spa

Sumber lain (1,000)
8.6
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mahekal Beach Front Resort & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Andrea
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
Read More
Eldon
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Jeannette
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

This resort needs a major update. Everything is worn down and dirty, the bungalows stink. I did not enjoy my stay at all.
Sihem
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

On a tout apprécié dans cet hôtel
Randy
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Nicole
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great staff, beautiful location
Walid
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Room were clean
Pamela
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Boris
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

All is perfect
Jonathan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

If you’re going to Expedia. You may think that this is all inclusive. It is but you have to pay extra for it! With the all inclusive and the extra fees, the hotel throws at you. Expect to spend about $1900 extra. Just under 1600 for the all-inclusive. And 300 and extra. Once I got past the initial shock of extra fees. It was an amazing resort! I would suggest getting a room in the upper 100s room. Far enough away from the music. We stayed in 179. Great room, great staff, and amazing food! Absolutely beautiful here. They don’t runoff the wildlife either. Had a cute Coati that lives in a tree next to my room.
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David
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.
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Adrian
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Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.
Anthony
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
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Elena
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6.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.
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Thelma Aida Zarango
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10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

El concepto de dormir en cabaña es muy agradable pero no se pierde la calidad de una habitación de hotel de playa. Hay cabañas con vista al mar y otras con vista al jardín. El hotel tiene una atmósfera muy agradable y su personal es muy atento. La comida es súper deli y la variedad del bufete es perfecta para todos los gustos.
Leona
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Rekreasi
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent hotel right on the water. Loved it.
Emily
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Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.
maria
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

It was a very nice experience. It was the first time and I would recommend this place.
Laura
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Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.
Jessica
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Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
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