Hotel Elizabeth Cebu

We had a wonderful stay. The rooms were clean, spacious, able to accommodate three of us and comfortable. The staff were exceptionally friendly and attentive to help with a smile. The location was convenient when you have an early trip to ferry terminals. Overall, this hotel offers great value, comfort, and excellent service.

The room was a bit dated but was clean and bed was very comfortable. All staff were very friendly and helpful

Pro: The hotel is absolutely first class. The staff are excellent, professional, amicable and respectful! The rooms are better than most US hotels like in Vegas. Amenities in the room outclass most. It’s a fabulous place to stay. I recommend to everyone to stay in this hotel. I will definitely come back here! Con: My only comment is the bed not suitable for my achy back but that’s understandable. And lastly, breakfast can use a little improvement with respect to choices. But the omelette station right there as you walk in at the dining room is one heck of a beautiful and perfect idea! Thank you everyone!❤️

The front staff were not very helpful. Food was not worth paying for. The only energetic staff were the front door men showing you the way out and were to get decent food to eat.

The location was great , there is acinvenience store nearby and small coffe shop , ans nit a dar walk to the mall . The room was clean

Always good, only one time it was sub par.

I was charged upon check in. I got a huge migraine after landing in Cebu on Jan 3rd. The room was only booked for a single night before we moved onto our other destination, so I was just focused on getting into the room to rest. I was charged about about 7700 pesos for the room. We paid in PHP cash. After we left there and I was thinking about it, I realized that room has actually PREPAID since October. I should not have been charged anything at all. They never gave me a reciept, I keep all my reciepts and could not find this one even just the very next day, and could not recollect them offering me one. They gave me a deposit slip (php1000) that I was told to teturn the next day to recieve my deposit which I did. I got the money, they took the deposit slip. While I rested the others in my group were free to explore. They reported the breakfast food was cold, the pool inaccessible. The gym had no ventilation. At least parking was convenient. I want a refund.

Very curtious staff, friendly and welcoming.

Was a great stay

Within walking distance from the hotel is a shopping center with whatever you want, with many shops and restaurants. Although a busy area, the walking around the neighborhood is reasonably safe. The room itself was very clean and comfortable and with good service and a nice breakfast buffet. Plus very friendly people and service staff.

What they loved about this place is the staff are super friendly and helpful. A breakfast buffet has a great variety of food. They also offer awesome night time music and entertainment.

Cost effective, good standards, only issue it ran short of breakfast food day one, day two great.

Simple request to change a 1000 peso note in to small denominations and the hotel could not accommodate. I asked to purchase a item and they could not give change. Very disappointed

amazing

yes

good

I stayed here for a week in October. Lots of Rain! The room was very comfortable. Staff were very responsive. The room was a very good value. I only checked-out because the nightly rate almost doubled. I would gladly return to this property.

The key card did not work more than one time. It was ridiculous. House cleaning makes the bed and that’s it. There’s a soda cup on the floor of the bathroom that I’ve just been waiting for the house cleaning to pick up. They have reused water bottles with sink water in them. It’s super gross. Hallways stink. Pay the extra $15 USD and stay at waterfront down the street.

I would be nice to change fresh beddings. When we got to the room it smells like the beddings was there for months. That"s my honest opinion. Thanks Staff are friendly.

We had the Family room with kitchen, as soon as we enter the bedroom there’s tiny cockroaches on the floor & everywhere.