Hotel Elizabeth Cebu

The location was great , there is acinvenience store nearby and small coffe shop , ans nit a dar walk to the mall . The room was clean

Always good, only one time it was sub par.

I was charged upon check in. I got a huge migraine after landing in Cebu on Jan 3rd. The room was only booked for a single night before we moved onto our other destination, so I was just focused on getting into the room to rest. I was charged about about 7700 pesos for the room. We paid in PHP cash. After we left there and I was thinking about it, I realized that room has actually PREPAID since October. I should not have been charged anything at all. They never gave me a reciept, I keep all my reciepts and could not find this one even just the very next day, and could not recollect them offering me one. They gave me a deposit slip (php1000) that I was told to teturn the next day to recieve my deposit which I did. I got the money, they took the deposit slip. While I rested the others in my group were free to explore. They reported the breakfast food was cold, the pool inaccessible. The gym had no ventilation. At least parking was convenient. I want a refund.

Very curtious staff, friendly and welcoming.

Was a great stay

こちらのホテルで気分の悪いことがあったので投稿します。朝の10:00に掃除依頼の札をドアノブにかけて外出しました。その後16:00に帰ってきましたが掃除されていません。1日くらいは我慢するかと気持ちを切り替えてフロントにタオルの交換だけ依頼して夕食に外出しました。夕食後に帰ってくると部屋のカードキーが使えませんでした。またフロントに行きカードキーを変えてもらい部屋に帰るとタオルが交換されていません。 またフロントに行き苦情を言うと逆ギレの対応で意味がわかりませんでした。その日にトイレの水が流れなくなり、またフロントに苦情を言いに行きました。 フロントの女性は謝ることもなく逆ギレで部屋の確認に行くと告げられ、こちらは我慢の限界で部屋を替えてくれと言いました。 設備は古いしフロントの女性は愛想がなく常にしかめっ面でした。それ以外のレストランの従業員等は愛想が良かったのですごく残念です。 全体的に設備が古く二度と泊まることはないです。

ルームオーダーの充実

Within walking distance from the hotel is a shopping center with whatever you want, with many shops and restaurants. Although a busy area, the walking around the neighborhood is reasonably safe. The room itself was very clean and comfortable and with good service and a nice breakfast buffet. Plus very friendly people and service staff.

What they loved about this place is the staff are super friendly and helpful. A breakfast buffet has a great variety of food. They also offer awesome night time music and entertainment.

Cost effective, good standards, only issue it ran short of breakfast food day one, day two great.

Simple request to change a 1000 peso note in to small denominations and the hotel could not accommodate. I asked to purchase a item and they could not give change. Very disappointed

amazing

yes

good

I stayed here for a week in October. Lots of Rain! The room was very comfortable. Staff were very responsive. The room was a very good value. I only checked-out because the nightly rate almost doubled. I would gladly return to this property.

The key card did not work more than one time. It was ridiculous. House cleaning makes the bed and that’s it. There’s a soda cup on the floor of the bathroom that I’ve just been waiting for the house cleaning to pick up. They have reused water bottles with sink water in them. It’s super gross. Hallways stink. Pay the extra $15 USD and stay at waterfront down the street.

I would be nice to change fresh beddings. When we got to the room it smells like the beddings was there for months. That"s my honest opinion. Thanks Staff are friendly.

We had the Family room with kitchen, as soon as we enter the bedroom there’s tiny cockroaches on the floor & everywhere.

家族5人で2部屋　セブ島に着いた日に１泊　マクタン島リゾートへ行く前日に泊まりました。サントニーニョ教会、マゼランクロス、サンペトロ要塞などはタクシーで10分。アヤラセンターには徒歩5分の便利さです。朝食ブュッフェもとても良かったです。ホテルの方もとても親切で、2才の孫の椅子の手配など気遣いしていただきました。お部屋も広くて良かったのですが、私達夫婦の部屋のシャワーが水しか出ませんでした。主人は水で入ったそうで、私は娘の部屋でシャワーをしました。とても残念でした。 買い物、近くを観光するには便利なホテルでした。

The hotel was wonderful. The staff, just everyone so nice. There is a woman who sings and plays acustic guitar at night, very pleasent. Your in center city so yes traffic but still easy get taxie, shopping mail is only like 8 minutes to walk. It a great place, and yes very hot water for shower. This will be one of my main stays when i visit again.